CB Online Shopping HiFi my gica atv495max

HiFi review: my gica atv495max 1

Leticia Muller of US

Jan 19, 2020 11:32 am EST

We bought the above mentioned product today from Hifi Corporation in Klerksdorp.
When we got home and removed it from the box it was obvious that it was a used product. We connected it to the television but there is no connection between the box and the remote.

I can't believe that a huge company like you will sell a used product as a new one. This is terrible service.

Also, it was the last one on the shelf.

I will be taking it back tomorrow and demand my money back. I will buy it somewhere else and will definitely never buy anything from any of your stores again.

You customer service in that store is also non existent.

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TumiP

1 comments

TumiP of ZA

Jan 27, 2020 3:03 pm EST

Verified customer

My wife and I purchased a Refrigerator/ Freezer on the 29 November 2019 via their online platform and to this very day 27 January 2020 we haven't received the order.

Several attempts have been made via the store and through their Customer Complaints Centre since December (after the 3-5 days delivery period) and no one is able to assist with my order. We were never contacted and yet they have our money in full paid to their account.

I honestly have not seen such Revolting service where even Head Office does not care about their customers or reviews from unhappy customers. This is really Sick

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+27 860 459 459
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16%
Confidence score

Goods shipped in error /Incorrect goods delivered

+27 860 495 495
+27 860 495 495

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41%
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Damaged Goods delivered

+27 861 117 775
+27 861 117 775

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8%
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JD Lay-By Customer Care

+27 127 613 000
+27 127 613 000

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National Consumer Commission

+27 860 000 272
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Consumer Goods and Services Ombud

+27 117 186 197
+27 117 186 197

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hificorpcustomercare@jdg.co.za

100%
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27 Stiemens Street, Braamfontein, Johannesburg, 2018, South Africa

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Nov 19, 2024