Hometown America
Reviews and Complaints

At the playground the play set that the kids play on is serious a safety hazard and has not been fixed or repaired. it has been about a year now and nothing has been done to replace or fix the issue. As a tenant we pay for all the amenities each month and have not been able to use the playground due to its unsafe nature. When will the issue get fixed, after a incident child is hurt from the negligence of property management.

On may 3, 2017 I was in the columbia presbyterian hosp for a bacteria that almost killed me. I've had 8 surgeries that day my daughter paid the lot rent thru rent.com u have a receipt that payment was made thru chase bank #[protected]-47 the fairways office where I live states the rent was late that the bank did not pay and that. I owe $50.00 late fee. I called rent.com they tip me to talk to the manager I explained I have already tried. I said i'm going to call bbb and the news media becauze im not at fault I paid on time. Your company has the most rude, unfair people I have seen. Unfair? Unkind and lacking customer service skills and bad attitude. I am attaching a copy of the receipt. I hope you can help.

For any sane human being that has personal self respect, do not even attempt to think about living at the Sunshine Valley property in Chandler, AZ for Hometown America. The so called manager is useless. Any and all complaints are ignored unless it is to tell someone that we complained about them. There is no real sense of pride in the complex as to upkeep of the property by the maintenance crew. They get by with the bare minimum. The management office knows about multiple tenants that have dogs that walk them around without leashes, when there is a leash law in Chandler, they do not curb their dog, which means picking up after the dog and the worst part of that is the area where everyone takes their dogs is right where the school buses stop to pick and drop off kids. Would you want you kid playing in an area that is constantly covered with dog feces? I always pick up after mine and try to make her go in an area that the kids aren't in. The neighbors have no clue about respect for others. Half of them are probably not here legally. I am not racist, my wife is hispanic and immigrated here from Mexico when she was young and got here citizenship on her own the right way! The speed limit in the general area is 10 MPH, I have complained multiple times and have been told " I will get with the safety person and stand there with a radar gun and get these people to slow down". NOTHING! Hell even one of the employees that lives here drives around here like a madman as well as his family! The so-called maintenance people that are on staff to fix issues with rental properties such as mine don't even speak english! How am I supposed to communicate with them! If you can avoid it please avoid this property. We are trying our best to get out of here early, but with this economy it isn't going that well. Biggest mistake I have ever made!

Ohhhh what a lovely community... Not! Hometown america "woodlands" is the biggest scam going. They promise you that it's a family oriented community & there is no tolorance for troublemakers of any sort! They claim to be the best as far as moble home communities & share all willingness to commit & keep the park a safe, quit, affordable place to live. Here's the real story & truth!
Monkeys can run this place sooooooooo much more efficiently then the 2 clowns in management they have now! The one lies & the other one swears to it. Yeap, all you have to do is be of a elementary education & you can run a 1, 500 home park.
Meanwhile, with a 25 mph speed limit, cars race @ 50 mph+, jam their stereo systems as loud as they can with the bass set at it's highest, and run stop signs! Unattended children (ages from 4 & up to 10 run around screaming & yelling until 10:00 + p.M., we have a want to be gang in our park who's parents were suposebly credit checked, but you see every month that little yellow car drop off "final notices"... Same houses every month! There is never any peace & quite, no respect from management at all. Lot rents are more then your home payment & you get nothing in return! Stay away from buying at any hometown community! They are a scam! 100%!

We bought our home 2 years ago in the hometown america country side village of denver, we were happy about getting a new home. We are a young couple with 2 kids after, about a year we got a new manager.With the times being what they are we fell a little behind but at the beginning of the year we paid almost $5000 to catch up our mortage and lot rent. Then when we tryed to pay our last months lot rent(March) the office said they could not take it because our mortage has a stop payment which we were not late on on our account and that we would have to pay our mortage up or she couldent take our payment for lot. We then did not have enough to pay the full amount so we called our mortage company and they said they had no hold on our account. So then once again we went in to the office to pay to which the manager replied with a ton of attitude that she had already sent our acccount to the lawyer to take us to court. When we said but we tryed to pay you she pretty much told us oh well! I am so tired of this we have had more problems then you could amagine we cant get our lot fixed even though our insurance said it was there job to fix it and we pay $541 a month JUST TO LIVE THERE! This placed is just a headache and I dont suggest going through this to anyone thinking of moving here. If anyone knows someone to contact to help us out please e-mail me

We received a letter stating we needed to remove weeds or they would spray for and charge us $30.00, we sprayed them and before we could pull them (not yet died) they sprayed (so they say) and billed us $30.00. we had neighbors whom they did this to as well.

If you saw the news report on the off duty Chandler Police Officers who helped the elderly woman fix her trailer because they were going to kick her out, well that s this 'wonderful' place.
They are money hungry and will do anything to get it, not to mention the 'reverse' discrimination. If you aren't Hispanic you are treated like unfairly, probably because they knew the cuacasions had money.
DO Not rent or buy from this trailer park, there is also a lot of gang crime going on and it is getting worse.