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Hostess Brands Complaints 809

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6:27 pm EDT

Hostess Brands Chocolate cake Twinkie

When I took a chocolate cake Twinkie out of the box, before I opened it, I noticed it looks like someone took a bite of it before it was sealed. I have provided pictures to show what I mean. This has made me nervous to eat any of them now, knowing there is a possibility someone with no regard to personal hygiene may have taken a bite of a product prior to packaging and actually let it go out for sale to the public. Now I'm not sure exactly what happened but would like a valid explanation as this is unacceptable. My contact email is a.[protected]@yahoo.com Thank you.

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6:46 am EDT
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Hostess Brands strawberry hostess cupcakes

tried the new Strawberry cupcakes...first of if they get any smaller we wont be able to see them...the frosting was YUCK...frosting SHOULD NOT BE HARD AND CRUNCHY...i been eating hostess over 45 yrs...keep getting smaller and taste getting worse...was once a quailty product, but gone down hill fast...shame on hostess !...and i will be posting all over facebook how bad my experience was

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11:10 am EST
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Hostess Brands powdered donuts

On march 2, 2020 I purchased a bag of powdered donuts at dollar general store in dongola, Illinois. After first bite I noticed they were stale looked at the expiration date and they were dated February 23, 2020. My husband got one from bag and it had hair that had been baked into it. I almost vomited. The bar code was [protected]. The code next to expiration date is G122021000354.

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1:31 pm EST
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Hostess Brands Hostess donettes, powdered, and glazed

Love your Hostess donettes, they are great to eat as we drive down the road. I just wish you folks would make a plain donette. The glazed coated are okay, the powdered ones tens to drop powder on out clothes. A plain one would be FANTASTIC.

Think about it. Another great item to increase profits and provide a super product to your customers.

Tom Kaiser
209 Delamar ST
Las Vegas, NV 89107
[protected]@hotmail.com

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1:44 am EST

Hostess Brands Cupcakes

I bought a box of 8 orange cupcakes on 2/26/2020 after I ate 4 and was on the 5 I saw it was a moldy, green mold I was so upset because they are my favorite snack and I felt literally sick to my stomach, the box was not expired when I checked. I really hope this won't ever happen again I truly am a fan of this cupcake it's always so perfect until this day

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3:22 pm EST
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Hostess Brands Hostess strawberry twinkies

We bought a box of strawberry twinkies. In the middle of the night, my boyfriend got out of bed to have a snack. It was dark in the kitchen and when he went to bite down in the Twinkie, there was a hard black object toward the top of the Twinkie that he bit into. He hurt his tooth on it, turned the light on to discover what looks almost like a piece of wood in the Twinkie. I am including pictures. Not at all happy about this mishap.

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8:33 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I bought a box of zingers the other day and I got home with them and everyone in the Box was open and they were hard I am very disappointed I buy at least two boxes a week that's my night time snack and so I went back again today to get another box and got home with them and everyone in that box was open and they were hard it's almost turned me against zingers I bought them from Walmart in Marion South Carolina

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9:16 am EST

Hostess Brands iced vanilla zingers

I have been buying vanialla hostess zingers for quite some time now but lately they are all burnt and the icing is so hard it crumbles off the burnt cake. I always loved those vanilla zingers but I don't like them dark and burnt. Don't matter what store I go to there all burnt now. They don't taste right anymore. Don't know what happen why they all of a sudden started selling burnt zingers. Probably stop buying them. I hope they can fix this problem thank you.

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9:48 pm EST

Hostess Brands iced vanilla zingers

I purchased a box of the Iced Vanilla Zingers on 2/16/20. The box was completely sealed. I open the box to enjoy, to my surprise the snack cake was opened and the snack cake was hard! I took every cake out of the box purchased, they were all opened.
I buy these often as these are my favorite snacks, never has this happened before. I'm really disappointed.

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12:07 am EST
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Hostess Brands hostess iced vanilla zingers

Date on package Best By: March 18 2020
H [protected]:02

HORRIBLE... Actual cake feels hard and stale like. Icing has broken up like its outdated. The creme drips out when bitten into. Quality is completely disappointing. This used to be my favorite snack when I was in my teens and as an adult I would purchase by the box. I was really excited to see these in Walmart but now I'm glad I only purchased 2-3 packs. I'm putting the other one in the trash. This is an EMBARRASSMENT to the Hostess name. Will NOT send another penny on this product!

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8:52 am EST
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Hostess Brands Hostess Donettes (3 pack)

I purchased the box of donuts from a Sam's Club in Canton Michigan. The donuts were the multipack that have powdered and chocolate frosted donuts (individual three packs). There were multiple packs of individual donuts that had only two frosted donuts, instead of three that are supposed to be included in each pack. I was disappointed with the quality of the product, although they did have the same great taste.

Thank You,
Cindy Rigoni
47249 Timberwood Drive
Plymouth, MI 48170
[protected]

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9:10 pm EST

Hostess Brands tasted funny, like an aspirin

On February 11th at around 7:15pm I bought a box of hostess zingers. I took one out of the box and took a bite and it tasted funny, like an aspirin. And I spit it out and looked at the zinger and it had mold on it! I would like something to be done. Because if I get sick its going to be bad on you guys part! So some action needs to be taken ASAP!

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10:21 am EST
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Hi I absolutely love your coffee cakes I buy 6-8 boxes a week and the last few times I have bought them they were hard and tasted stale I'm very dissatisfied and disappointed I spend so much money and have to throw them out, I would kindly take some coupons or free cakes that are not hard and stale I shop at Kroger in Decatur Il my email address is swallace1225.[protected]@gmail.com you can email me coupons please

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10:02 pm EST

Hostess Brands hostess raspberry zingers

Yesterday (2/5/20) I was at Walgreens in Huntington Beach, Ca and purchased a few items including some Hostess Raspberry Zingers. Today (2/6)20) I was excited to enjoy them because I rarely get to, however when I took my first bite it tasted like it had be dowsed in bug spray. Immediately I spit it out & looked at the rest of it when I discovered that there were black & green dots all over the bottom & saw more on the white piece the Zingers sit on. I checked the expiration at Walgreens & then I double checked after I took that bite & it is not close to being expired. The expiration date is February 19, 2020. This is absolutely ridiculous & beyond disappointing. It was a waste of my money & really makes me so butthurt because I really wanted them & can't find them very many places anymore.

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10:34 am EST

Hostess Brands soft white hot dog buns

Hello
I purchased some hot dog rolls and they are very stale. Breaking apart. The expiration date says 03/8/2020. However they are stale. I am upset because I took the time to go and buy these. I had made hot dogs for my family and we were really looking forward to enjoying our meal. This was a waste of time and money and I had to come up with something else to eat

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4:44 pm EST
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Hostess Brands donettes

I purchased the powdered mini donuts at Winco foods yesterday they don't expire until Feb 24 2020, When I sat down today to have a few they taste awful almost like they have a chemical on them I had to spit it out immediately. I had my daughter try one and she had the same response . I buy these all the time and I am very disappointed with the quality of this product, won't be purchasing these again

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4:16 pm EST
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Just purchased a 10 pack of DingDong at a Walmart in Hermiston, OR Last Saturday. After eating a few we found one that wasn't sealed and had the looks of maybe a bite. Also the fillings were running in the ones we ate, UPC 8810911061 Best by; apr 01 2020 H0117 24000 017 3:39 Thank you for looking into the matter as never had this happen before. Alan Moore 331 NE 2nd St Boardman, OR [protected]

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3:40 pm EST

Hostess Brands mini brownies fudge with chocolate chips

The brownies are burnt and hard as a rock. Can't eat them I'm usually very easy going and don't like to complain but I love hostess usually and this is the first time I'm disappointed. I know mistakes happen but I feel cheated in a way due to paying money for something I expected soft nicely baked brownies not coal like brownies. Still a loving customer.

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5:09 pm EST
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Hostess Brands hostess vanilla zingers

I got a box of vanilla zingers in December of 2019. When we opened the box to enjoy we noticed one of the zingers was opened. As we looked further there was another zinger opened & only half of it in the package. The first one actually appeared to have the extra half in it's package. It was a very odd sight. I have attached a pic. Of course 2 of our zingers were not edible. That was very disappointing!

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9:49 pm EST

Hostess Brands suzy q

I just got a Suzy Q at a gas station because I was craving one. I wish I hadn't! It is dry and the cream is heavy with a yellowish tinge. I actually HOPE it is old and it is not the way they are making them nowadays. I couldn't finish one of the 2 cakes without getting grossed out. I'm now sick to my stomach and have a bad aftertaste in my mouth. What a disappointment and waste of money. These were my favorite Hostess treat as kids and this product is plain unappetizing and nasty. Shoulda put your money into the company to ensure the same quality Hostess was known for rather than buy the Playboy mansion.

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About Hostess Brands

Screenshot Hostess Brands
Hostess Brands is a food company known for its range of snack cakes and baked goods. Their product lineup includes iconic treats like Twinkies, CupCakes, Ding Dongs, and Ho Hos. They cater to snack enthusiasts with a variety of flavors and seasonal offerings available in grocery stores and retailers across the United States.
How to file a complaint about Hostess Brands?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Hostess Brands. Make it specific and clear, such as "Incorrect Twinkies Expiration Date" or "Delayed Delivery of Hostess CupCakes".

4. Detailing the experience: In the complaint details section, describe your experience with Hostess Brands thoroughly. Mention the product or service you are complaining about, including any relevant dates and locations. Provide a clear description of the issue, such as a problem with the quality of a snack, incorrect labeling, or poor customer service. Include any steps you have taken to resolve the issue, such as contacting customer service, and the response you received from Hostess Brands. Explain how this issue has personally affected you, whether it's through financial loss, health concerns, or disappointment with the product.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the documents you upload.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would like Hostess Brands to do to resolve your complaint, whether it's a refund, an exchange, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, check back regularly on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even from Hostess Brands itself, so it's important to monitor the progress of your complaint.

Overview of Hostess Brands complaint handling

Hostess Brands reviews first appeared on Complaints Board on Oct 22, 2009. The latest review Donettes was posted on Nov 19, 2024. The latest complaint hostess donettes powdered sugar was resolved on Oct 04, 2019. Hostess Brands has an average consumer rating of 1 stars from 809 reviews. Hostess Brands has resolved 6 complaints.
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  1. Hostess Brands Contacts

  2. Hostess Brands phone numbers
    +1 (646) 277-1228
    +1 (646) 277-1228
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    Investor Inquiries
    +1 (800) 483-7253
    +1 (800) 483-7253
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    Customer Service
  3. Hostess Brands emails
  4. Hostess Brands address
    7905 Quivira, Kansas City, Missouri, 66215, United States
  5. Hostess Brands social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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Hostess Brands Category
Hostess Brands is ranked 10 among 22 companies in the Snack Foods category

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