Hostess Brands
Reviews and Complaints

Hello, first of all
I love all your products they are my kids favorite snacks. I bought one box of chocolate chip muffins yesterday at Schofield Barracks HI commissary the one that brings 5 pouches, and one of them was empty sealed but no muffins inside just air. :/ This is the first time this happens, I was a little disappointed because I paid for five pouches and There were only four. Is there something you guys can do. ? Thanks

In the past couple months I have purchased donettes from the following stores . Walmart, Schnucks Grocery stores and Dollar General. Was just wanting to let your company know they have all been really hard and stail . These are my favorite snack food and has been for years . But I'm really having second thoughts now . Was just wanting to know if there's anything you can do about it .

I grew up eating Hostess products and never had a problem with the taste. Before the products were taken off the shelves and before changes were made to the products ingredients, the snack cakes were DELICIOUS! I don't know what the manufacturers are doing differently, but whatever it is they need to stop! These are some of the worst snack cakes I have ever tasted. The cake is to stiff and/or hard and the creme filling is lousy! The creme filling taste like it has some kind of artificial sweetener and it is not as creamy as they use to be! I want the Suzy Q and the Twinkies back the way they use to be. On a scale of 1 - 5, I rate Hostess a 1 or less.
The WORST Cakes Ever!

I purchased Raspberry Zingers made by Hostess Brands, LLC, PO Box 419593, Kansas City MO [protected]. (Batch number F [protected]:51) best by: Dec 16 2018 at Fareway in Spencer, IA.

I'm disappointed that they seem smaller than they used to be but this time, they aren't even what the box says...There was NO creamy filling in ANY of the cakes in the box. I'd really like a new box or coupon at least. They just aren't the same without the filling.

Bought a box of Suzy Q's the cake does not taste fresh the cream in the middle taste more like icing I don't know what has happened to the old recipe but this new recipe just don't get it the cake is really dry taste kind of still very very disappointed UPC code is [protected] expiration date December 12th 2018 F100 8:[protected] L 11 I don't know if you guys have changed the recipe or what but the cake is so dry it almost taste L the middle of it that used to be light and fluffy is real stiff and taste more like icing that you put on a cake I am very disappointed this is not the Suzy Q's that I have always ate it's been a minute since I bought any but I know what a Suzy Q should taste like in this shirt doesn't taste like a Suzy Q

My husband purchased3 bags of the powdered mini donuts and every bag is very stale. The expiration stamped on the back top of the bag is November 4, 2018. I am so disappointed. We purchSed these from our favorite grocery store and have never experienced a problem in the past. Has anyone else run into this same issue with hostess donuts? Please help

I bite into a hostess bought this morning at a local food mart... to find myself biting into mold... It was so gross made me throw up. I will never buy a Ho Ho again. 🤢 I don't know if this is a product issue or a store but I am VERY DISAPPOINTED! I was on my way to work early in the morning. I stopped opened the pack of hohos & took a bite. It had a very HORRIBLE taste. It was still dark out so I didn't think anything of it. I opened my door and had to throw it up. I got to work and brought it inside to look and see why it tasted so horrible. Inside the hoho was MOLD! How gross. I am still nauseas because of it.

I purchased a package of these today and I was really disappointed in the condition of the cakes when I opened the package. There was very few cakes that were whole. The big majority of them were crumbled with the chocolate coating collected in the bottom of the bag. The flavor was good, but very messy.
The Best By date on the package is Nov 29 2018.
Code numbers are F [protected]:50 G.

On 10/20/18 I purchased hostess donettes from my local grocery store Giant Eagle. Upon consuming them I noticed gray hair sticking to the donuts and a sticky substance. I am seven months pregnant this is completely unacceptable my Unborn child could have been harmed. I'm completely disguised and would like a full refund. The product number is [protected].

I purchased 2 hostess white donuts and 2 chocolate donuts and one white fudge ding dongs on Sept 19 2018. Today I noticed the white fudge ding dongs had expired on June 14 2018, the white donuts expired on Aug 31 2018 and the chocolate donuts expired Aug 4 2018. I would think they should not be eaten now. I purchased them at Kroger in fairfield in Texas. I have attached my reciept for them. I am also contacting Kroger as well. I have never paid attention to the expiration dates before but I will now. Not sure if there is anything you can do.

Hostess we have a problem,

I just purchased a pack of the double chocolate cake delights bakery petites, and I was a little disappointed with the taste and the fact that they were all stuck together, but then I noticed on the bottom of the fused mound of chocolate...mold. I had already eaten some, and I'm hoping I don't get sick. As you can see in the picture, the expiration date is October 21, 2018, and today's date is October 16, 2018, so they should still be edible...but they're moldy...

Today, 10/15, I purchased Hostess Bakery Petites double chocolate cake delights from Target in Grand Forks, ND . I returned to work and when I opened the bag I thought the smell was somewhat off, I reached in to grab one and it was very soft, I put it in my mouth and when I looked down the bag was completed filled with mold. I am currently pregnant and that can be very unhealthy to me and could possibly cause complications with my pregnancy as I am only 7 weeks along. I have attached photos of the moldy item.

F091821000 261 11:59 D3
Bottom lower level were a flat like a pancake smashed, top few were fine, purchased this morning at 5:30 am at BP gas station, route 173 and Hwy 59, Antioch, IL 60002.

Now the manager well, Eddie.

Discovered after I got home, the smashed donettes were covered in chocolate coating, which was not smashed. This is definitely a assemble line problem, really upsets me to pay $4.99 for unacceptable product.

590 Indian Trail Rd, Antioch IL 60002...
Home Address.

Name C. Stevenson, lean six sigma master black belt, phone [protected].

Will be waiting for your correction. Regards

The cake was very dry and the cream was gritty, use to them being moist and light, the size of them were very small, they are not like they use to be, tasted more like little debbie's and even they are more moist, i am very disappointed and not sure if I want to purchase any more products in fear I'll be waisting my money, not sure if the store would take it back, Walmart

This is not really a complaint but a suggestion. I think the date is to far out for freshness once the product is opened. I bought these on Sept. 9th 2018. Info on package Oct.24, 2018 F [protected] 232 11:59 D2. Probably opened them with in the week sometime. Yesterday I noticed they were still some left in the pantry. I checked the date and decided cool these are still good. Horribly wrong thought, they are so crumbly and dry can not even finish the bag. Grant it maybe I should not have keep them for a month but the date said I could. I'm not a huge sweet eater that's why I always try to get the best date possible. But, I know now not to keep these so long. Thanks for taking this into considerations.

Beverly

I purchased a box of suzy Q's on 10/7/18. They were terrible! The best by used date was 10/22/18. I loves suzy Q's and had bought a box when they first came back out and was disappointed in them. Being a fan I saw that the box said 50% more cream and cakes so I thought I would give them a second chance. Big mistake! they were not fresh at all. Dry cakes and weird tasting cream. What a waste of money!

I'm 57 yrs old. Remember Twinkies when I was a kid, yummy with chocolate milk. Tried some again today for the first time in a long time. My wife brought home a box. I opened it up got one out. Could not believe the size. The Twinkie was half the size of what they used to be. And more expensive. Took that first bite and wondered where was all that gooey creme filling. Compared it to the picture on the front of box and said there it is it's on the front of the box in the picture.. Twinkie smaller than used to be with less than half the filling. Disappointed very Disappointed. What the heck happened Hostess?

On 10/2/18 I opened a New Peanut Butter Ding Dong, took a bite and ate it. My mouth started to taste like soap and after the second bite, I had to and spit it all out. My mouth, tongue tasted like Soap. I had to scrub my teeth, gargle and brush my tongue to get out the taste of Soap. Not believing it could be the Ding Dong, I tried another bit and immediately had to spit it out and do the same regime of washing out my mouth. I am returning this product to my Local Grocery Store Market Basket in Leominster, MA 01453. Not sure if this was a fluke that went through the assembly line or a prank by an employee. Two hours later I started have diarrhea and was up at 5:00 am 10/3/18 with diarrhea. The first two Ding Dongs did not taste like Soap. Will not even attempt to try another one and most likely will never buy this product again. Thank you in advance for your attention to this matter. Regards, Beverly McNamara 50 Buttermilk Rd Leominster, MA [protected]

Purchased donuts Sunday 09/30/2018 opened them and were stale and tasted old. After I tried to eat another one is when I noticed they were out dated.The expiration date was 08/07/2018.I and my wife were very unsatisfied and disappointed.seems to me your delivery personnel should have removed them off the shelves. Hope that I can get a fresh bag sent to me.

We purchased a bag of your Petites Double
chocolate Cake Delights to try. Upon opening the bag we discovered mold growing inside. The bag appeared to be sealed with no noticible holes or tears. We then confirmed that they are not expired with an expiration date of September 30th 2018. Just want to warn you all of this concern! Needless to say we threw them out.