Hostess Brands
Reviews and Complaints

I want to know is there no quality control on your products? Absolutely stale old doughnuts. How can you sell these. These donuts where about the size of a smashed pencil. I'm not kidding they looked the the surface of the moon and hard as a rock. Not round not smooth. It's like crumbs smashed together and dipped in chocolate. I'm ready some of these complaints and there seems to be a lot from Montana. Why? Whoever is making these for you doesn't care about the quality of your products. I'm done i refuse to buy any Hostess product. The grand kids are not allowed to buy anything Hostess. Growing up Hostess was a quality product but I guess now a days it's just about the money. What a joke!

I recently purchased a box of Hostess cupcakes. The 2 cupcakes on one end were very dry, the frosting was much lighter in color than the rest and very hard/crystallized. They were definitely not edible and went in the garbage. The # on the front of the box are: Aug 09 2018
F [protected] 156 18:10 L 31
Would either appreciate a refund of $2.00 or coupon for a free box.
Thank you. Do still enjoy the Hostess brand.

I love your products, but when I opened the box of Raspberry Zingers, one of my favorites, I couldn't believe it, the size of these cake were so small compared to the size they use to be, I'd say at lease twice the size. They are the size of my index finger and I don't have big hands, two bites and it's gone. They don't even fill the box, now come on, that's ridiculous. I'm getting tired of paying more for less, this has been going on in our country for waaay to long, it's time to stop it, it's time to at least give us decent portions for what we pay for. I have attached a couple of pictures

Hello we bought a package of white powdered donuts from 7-11 in Midwest city, OK... best date is July 13th, 2018...
well we got home opened them and had a few and it had a funny taste and didn't smell sweet if that makes sense. they look fine jus the taste and smell.. We love your company's products we get them often everyone loves something different... What do I do about the donuts? please contact me at [protected]@gmail.com

I bought these twinkies for July 4th. I was very disappointed in the product. Box comes with 10 individually wrapped twinkies. However 9 out of my 10 were not sealed. Every twinkie but one was hard and stale, not edible! I am a twinkie lover but I don't know when or if I will buy anymore after this experience. To top it off I threw my grocery receipt away and am not able to return this box of rocks aka twinkies.

I purchased a box of Suzy-Qs at a Fred Meyer store in Scappoose, Oregon. I opened the box and went to eat one Suzy-Q. The cake was VERY stale. :-(
I opened another one, hoping that was a one-off as they are all separately packaged. Took a bite of the 2nd one. Again, the cake was VERY STALE. :-(
I am very disappointed. Your company already shrunk the size of the Suzy-Qs, yet you raised the price. Now they are stale.

We bought a box of the white fudge ding dongs at the Walmart in Union, SC yesterday the best buy date is July 18th 2018... I gave all of my kids one, and one of my daughters said hers tasted weird. She normally loves them. I took it and checked it out. It had a very unpleasant smell, felt kind of slimy, and it tasted bad. I assume it could be molded. This could make a child or anyone pretty sick.

I bought 2 cherry pies from the 99 cent store and they were the worst pies I have ever eaten, they were soft and doughy. I usually get them from qt and they have more of a crunch to them. They should not be selling those pies. Something needs to be done about this and I also should get my money back. I think since hostess got taken over by someone else it has went down hill. What a shame I use to love hostess.

I am extremely pissed off! My children where eating a bag of your doughnuts and as they are finishing them my four yr old brings me a chewed up moldy doughnut!

We dont usually by the doughnuts unless its hunting season, and now we will never by them again.

I would really hope there are people examaning the ending products before they are packaged and sold!

My kids are 4 yrs old and 10 months i hope for the sake of the company no one gets ill!

Bought these bag of doughnut in Memphis 6/16/2018 at a Walgreens. They taste terrible. I buy these at home all the time in IL and never experienced this. I do have a nut allergy and after eating two of these I did experience a slight reaction in mouth as I do with nuts. Only nuts a lot worse. I stopped eating them. The taste is horrible, i can't explain.
July 6, 2018
F [protected] 122 00:45 D1
Thank you
Debra Mendenhall
[protected]@gmail.com

Hello,

I recently purchased a box of cupcakes from a Food Basics in Niagara Falls, ON. The box was sealed when purchased however once opened and after eating one sealed cupcake. I discovered that every other cupcake had the plastic wrapping broke/ripped open excluding one. Not sure how this is possible when the box was seal when I purchased it. I want to make sure nothing was tampered with and I am not in any danger as I am pregnant. Bar CodeL [protected] 6. Stamped on the front of the box is the numbers [protected] [protected] Best Before 2018SE23 B.

Can you please look into this and advise as I am extremely scared and concerned. I have never encountered this and am PREGNANT.

Please get back to me ASAP. Email: [protected]@gmail.com

Thank you.

I purchased a box of SuzyQ's on June 9th 2018. I opened one, slit it to share. Very dry cake and the cream in the middle thick, hard and heavy. I checked the expiration date. July 21 2018.
If it's stale a month before This was the # on box date, how stale will it be in a month?
Returning these to the store today. Go back to the original recipe.
My husband and I are both in our mid 40's and remember how good Hostess products used to be. Cake was moist, chocolatey and white fluffy cream in middle. Never once was the product stale while growing up.
I hope the people responsible for quality control will listen to all the complaints.
Being an owner of a businesses, we know the importance of customer service.
Without quality and service, you will loose the business.
This was the # on box
JUL 21 2018
F [protected] 137 18:34 L11

I hope you realize I would not take this much time to complain about something and give as much detail as I have if there wasn't a real problem. I hope I hear back from you. If I don't then I know how serious you are about taking care of your customers and producing a quality product.

I bought a bag of double chocolate flavored mini donuts. UPC no
[protected] 7
Date Jul 16 2018
F [protected] 132 11:16
Bought on June 7, 2018 at walmart in Pinellas Park, Florida.
Donuts were all stuck together kinda like melted together and then put on shelf to be sold.. Flavor wasn't the best either. My daughter wouldn't even eat them because of this.

We buy tweekies every week since my children can't go without them lol
We buy 5 boxes per week on Fridays
On May 26st 2018 we bought them from market basket in attleboro mass this was the first time I ever ever seen tweekies moldy all 5 boxes we brought back to the store and the manager was very rude and refused to exchange or refund them we have just filed a complaint with market baskets corp. Office about there management but just want you to no the issue we had yes we will always continue buying your products as my children will not go wiith out then . We did throw them in trash so I don't have theexp. Date or bar code sorry
Thank you
William Silva
Small time daycare center
4 third street
Providence r.i.
02906

I bought a bag at my local gas station and when I opened the package I noticed they didn't smell right, so I immediately looked at the expiration date. They aren't set to expire for another week, so I ignored the smell and ate one. They taste extremely expired and not good at all. The worst donut I have ever had, which is slightly upsetting. I was hoping to be extremely satisfied like I have been ever other time, but this makes me never want to buy another bag again.

I just purchased the 32 count variety pack today. Disappointed when I opened the box and found the interior boxes smashed. When purchasing a large box with smaller boxes inside, they should be perfect. This is damage obviously done at the factory. I am requesting that your company makes it right. I have pictures of the damage and also the UPC.

Thank you

I just bought a box of HoHo's and sooo disappointed. I don't buy a lot of hostess products, but when I do I have been satisfied with it. Today not so much. The filling is all crumbly and very distasteful. I would send a photo but this sight doesn't allow it. Information as follows: best by Jun 15, 2018; F 04 11. 23000 101 1353; code 8 88109 11006 2. I'm hoping that this was a fluke and I'm the future will only taste better. Thank you.

Bought a box of Hostess Ho Ho's with ex date of 6-14-2018. This product was horrible. So very dry. To buy a product that was not only very dry but much smaller than it use to be and they aren't cheap, is upsetting. Extremely dissatisfied. Why does my complaint have to be 350 words or it may not get attention. I stated the facts, pure and simple. Another reason for disappointment. There 389 words

I bought a ten package box and the majority of them werent sealed the whole way. I didnt notice at first until I tried to bite into one and it was rock hard. I really enjoy the hostess products i hope its not an issue ive never had that problems before. Thanks for your time. Oh I guess I have to write some more. Well the few that were sealed right were delicious thank you

I purchased a box of SuzyQ's yesterday, May 20. My husband and I opened one, slit it to share. Very dry cake. I checked the expiration date. June 28 2018.
If it's stale a month before expiration date, how stale will it be in a month?
Returning these to the store today.
My husband and I are both in our mid 60's and remember how good Hostess products used to be. Never once was the product stale while growing up.
I hope the people responsible for quality control will listen to all the complaints.
Being owners of two businesses, we know the importance of customer service.
Without quality and service, you will loose the business.

F [protected] 114 11:43 L12 This was the # on box