Menu
For Business Write a review File a complaint
HotelValues

HotelValues review: Booking and fraud

J
Author of the review
1:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was booking the palace hotel dubai down town I search palace down town dubai and this site opened. I thought this is hotel website and I booked the room but when I received the email date was wrong I called same time on the number was in email they told me their will be no refund bcoz they charge me full . I told them no hotel in the world charge full until I check in they said no this is hotel policy. But we can raise the complaint and it will take 72 hrs for refund. So you book new booking and this will be refunded. I booked another booking then they send me email asking my nationality which I have them. Then next day they called and said the rate we given you that is for Euorpean national only you have to pay more , I replied them I will check in and will not pay a penny more. When I reached hotel their were no booking and funds were deducted from my account which showed the hotel they gave me temporary room until they have to solve this matter with them.This company and website is cheater and fraud

0 comments
Add a comment
  1. HotelValues Contacts

  2. HotelValues phone numbers
    +1 (800) 327-1200
    +1 (800) 327-1200
    Click up if you have successfully reached HotelValues by calling +1 (800) 327-1200 phone number 131 131 users reported that they have successfully reached HotelValues by calling +1 (800) 327-1200 phone number Click down if you have unsuccessfully reached HotelValues by calling +1 (800) 327-1200 phone number 2 2 users reported that they have UNsuccessfully reached HotelValues by calling +1 (800) 327-1200 phone number
  3. HotelValues emails
  4. HotelValues social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 24, 2024
HotelValues Category
HotelValues is ranked 35 among 115 companies in the Hotels and Accommodations category