Huggies
Reviews and Complaints

My husband bought a giant box of the snug &a dry diapers size 2 pack of 246. When we opened the box to start using them there was half a pack missing.! This was a brand NEW box that we had just gotten. I went back to the store with it and they said they wouldn't take it back since it was never opened and that doesn't fall on them. They wouldn't give me any money back or even a discount. It was as if the pack was never filled completely.

I buy your huggies little movers size 5 the big box Well they're falling apart! My son only peed once in it & the rubber band popped out & was stuck on his butt! I pay a lot of money on these diapers & i am very upset I spent over $200 On his diapers & for them too fall apart for no reason is very unacceptable! I have all my receipts etc it's ridiculous how i'm changing my son in front of my mom & the diapers are falling apart! That's very embarrassing knowing he barely peed in them is just very very unacceptable i'm very mad & disappointed at the same time shame on you huggies! You expect us parents to pay top dollar on diapers thatsthat's just going too fall apart & this is NOT the first time it happened either. People thinks money grows on trees well it don't I work hard for my hard earned money I would like too spend it on something that's worth it & not going to fall apart!

So we bought a box of snugglers and the part that sticks the diaper on our son doesn't hold worth a darn. The "Velcro" part just doesn't seem to stick. Not sure if it was a bad batch or what. We will try the remainder of the box of 174 diapers but what a hassle when we are out and about. I was hoping to get some sort of compensation at the store we bought them but seemed to be of no concern.

I have been a loyal Huggies customer for fifteen years with no real complaints until recently. Over the past few years it has appeared that the quality of Huggies nappies have drastically declined. I've ignored the faulty products in the past and hoped they were only one offs or a rare occurrence but I can't ignore the problems anymore. I have even been exploring other brands recently, which I never thought I'd do. As a single parent of four kids ( ages 15 yrs, 7 yrs, 2.5yrs and 10 mths) I am on a tight budget. I use I've always chosen Huggies although the cost was more then competitors products I preferred the superior quality but I am now of the opinion that I can get a equal or better product for less money.
I have two examples of faulty nappies that I will send you if required. There as been many more but sadly due to financial reasons I've had to end up repairing with tape or such and use them anyway.
Would love to be able to say that Huggies nappies are the best and boast the, to other mums again.
Thank you.
Carly Robson

I used to buy Huggies baby diaper from amazon.Com. Due to travel to India, planned to buy Huggins baby diaper thru amazon India. I have been advised to use the Huggins diaper thru Amazon.com, since the Huggies baby diaper thru amazon. In inferior in quality. Request to clarify and recommend suitably. I am strongly advised not to buy Huggies thru amazon India. Request to advise per return.

Im so disappointed I have used this diapers with all my kids and have loved them! I go to open the, brand new box of diapers and there is bugs all over the diapers inside the plastic wrap that holds the diapers inside the box. I was disgusted, they were everywhere more then 20 bugs! I have never ever seen bugs inside the packing. Maybe on a box but that's not touching my child. I had to throw away all of it because I'm not risking bugs covering my son and causing him to get sick!

I went to change my sons diaper when the tab came off. I had not even tugged at it and it fell apart. This Diaper has a code on it: BI707913 4006011. I have always had an easy time using these diapers. But for some reason this one just came apart. There is no glue on this part and the other tab seems fine. I hope this won't happen again. If it does I'm going to have to buy another brand of diapers.

Hi I love your product but Everytime I buy the big 624 box when I go to open the 2nd package they're always dry this has happened to me several times, I thought maybe the next time I purchased them they won't be that way but for some reason they end up being dry, these are the only wipes my baby aren't allergic to so I have to buy them I hope that my problem will soon be resolved thanks

i have a 1yr old and 2 year old they weaherer huggies over night's I put the diapers on them and it only take 20 min they will pee at least 3 times the diaper will look like they have been wearing the same pamper for 2 day it would be completely soaked THROUGH it will fall apart the geletain balls in there would fall out for me I'm a low-income single mother huggies are very expensive to spend my money only to have it fall apart is not good I want my money back

I've been trying different brands of diapers recently used luvs and Huggies I've been utilizing the coupons sent in the Sunday paper to try different things and I recently got two bags of Huggies diapers and two wipes and after the first bag I may not use them again I woke up in the night and my son was covered in the inside of the diaper the bed was covered the sheets comforter everywhere was nothing but the inside soggy diaper all over him, and the wipes every time I pull them out if the pack they rip into little pieces very disappointed in the brand and waste of money

I recently purchased a ton of huggies wipes and i am a new parent so i tried them on myself first and the out come was a swollen labia and burning i checked the ingredients and materials used i am not allergic to any thing used within the wipes this is very off putting that you guys woulg send out a product that you haven't tested for yourself there are plenty of children in pain because of your products

Last month I bought a pair of huggies and the Velcro tabs were coming off on some and were already off and never attached on others. I decided to not complain as I figured it was just a one time mistake. I now have bought two more packs with the same problem and I need some sort of compensation. I am a single mother of a 2 year old and can't afford to throw away half the box of diapers 3 times! I'm so frustrated and disappointed!

Hi I have recently had a little one and have been using huggies new born nappies. At first I had no problem but have found with this last box I purchased he is just wetting rite thru the nappy with in the first half hour of having it on. I think it's ridiculous and just seems to be this one box as I brought two at the same time and have had no problems with the other box at all.

Hey huggies, my name is daisy. I am your number one fan when it comes to your diapers. I recently bought a HUGE value box of diapers brand new sealed & everything i came to open them on june 19th, 2017 & i opened the plastic i took out a diaper and it had a dead spider. I was shook. What if i didnt catch it and put the diaper on my 1 month old baby. I had to throw the box out i was scared it might've laid eggs or etc. So sad

I said I'd never use huggies because of all the bad things I heard about them well I got mainly huggies for my shower so I figured I'd use the diapers went a few weeks no problems except my daughter's lol private would look a lil red put a diaper on one night she was cranky but I didn't think anything about it when I changed her the next morning she had CUTS on her not a rash from being sensitive as some idiots would call it but CUTS cut the diaper open and there is small pieces of sharp some type of glass! I will never use another huggie product huggies you need to find a way to resolve this considering my daughter went a week before the cuts completely healed!

I bought Huggies NB in Israel and 2 times they where leaking it took me few days to realize that the reason I have to change my few days old baby cloth is because of the nappies as when I used a NB nappy from a different box it didn't leak and I did not need to change all his close.
As I live in Israel I contacted the Huggies in Israel they gave me a coupon to get one new package disregarding the discomfort and trouble I went through with a few days old baby changing all his cloth all the time.
I like your product but very disappointed from your service and customer service in Israel.
I hope you can take better care of me as a customer of Huggies
I already sent you a message more than a week ago but didn't get any respond
Ester Cohen
[protected]@gmail.com

I am usually very pleased with your diapers and wipes. I am now on my third child and only buy and use huggies diapers and wipes. However the most recent jumbo pack of diapers I have purchased is not up to par. In fact they are not even close to the quality I'm accustomed to. The tabs have totally ripped off not one but three of the diapers while trying to put them on when I barely even pulled them. I've never had an issue before I don't know if they are being made differently or this was just a bad batch.

Hi my name is kenya Perry I have a set of triplets they are 10 mths I have been using huggies since they was born but I just tried another huggies purple box I purchased 3 boxes bc they are in different sizes which are a size 4, 5, 6 But since I have used these diapers on them my kids bottoms are breaking out I'm not sure whats the difference in the red and white box than the purple box. I love huggies don't get me wrong but I thought I should complain about this matter. Because it was strange to me and I wanted to know the difference. Thanks

First I'd like to say that I'm so disappointed. I just wrote to give a pretty nice complement the other day about your diapers. And now not only in one diaper but eight (That I found!) of my diapers in a 32 pack had glass in them. Broken, sharp pieces of glass in these diapers. The first one I found with glass in it was when my daughter started crying right after I put her diaper on. Opening the diaper I saw glass and scratches on her. After that I looked through the rest and found more. I'm completely appalled about this, it also could have cause more extreme harm to my daughter. She's also only 4 months old and if there was a serious issue she wouldn't have been able to truly tell me! I would like for something to be fixed and settled between myself and Huggies! I would rather keep this to be settled between us and I would like to be personally contacted with a resolution as soon as possible.

We recieved 2 boxes of huggies snug and dry as a gift thru walmart.com the first box was awesome. We actually switched from pampers at the nb stage and have had any complaints, until now i have never had any blowouts before and now i cant go a day. To me it looks like the elastic on the left side is very loose and no matter how tight i try to make the diaper its always so loose. We dont have money to just go out and replace them or else we would. But money is very very tight. Please let me know what i can do. I cant keep washing clothes and haveing some ruined. Thank you marla lynner [protected] [protected]@gmail.com