Huggies
Reviews and Complaints

Good day! I have purchased huggies dry comfort for the 9 months. Sad to say the last 2 packs we're really disappointing. The valco is loose and does not stick. I found a hardening on the fabric on 3 nappys which my baby cannot use. I feel I have wasted a great amount of money 4 me just to trow them away before been used. I would like feedback on a way foward . Thank you

Hi ive been using Huggies gold for 1.5 years now and for the first time i am very very dissapointed in the quality of the dipers! I just started using no5...they leak and dont hold much fluids. I can say for about two times pee-pee and my boy have a wet mark on his pants! I did not have this problem with the no 4+. It also feels like the no 5 is much thinner than the 4+ was. Just saying i cant pay so much for a diper that can only take two times pee-pee.

To whom this may concern.My husband and I have tried other nappies before huggies and found that huggies were the best for our little girl, but I've changed from normal huggies to huggies gold because it was leaking all the time, we have been using the gold almost a year now and now the huggies gold is also leaking, we pay for quality these nappies are not cheap.we expect quality and would really appreciate coupons, to make up for all the leaking napp.

Thank you.Ruda F

Hi Huggies

I use to buy Pampers diapers for my baby, some friends segested Huggies Gold for boys. I bought a box off nr 4 120 diapers and it was not that bad.

I bought a pack off nr 4 60 diapers, when I opened the pack I realised that the print and the stretch band at the back of the diaper is different, but thought it would still be the same. I am really disappointed in the product, my baby won't even have the diaper on for an half an hour then his close are wet or dirty.

The diapers rubber band at the legs will be stretched out and everything will go down his legs!

I CAN NOT BELEIVE THAT THERE IS A PRODUCT LIKE THIS ON THE MARKET!

Hello
I've been using Huggies for the past 5 months on my 10month old son and have noticed ever since we started that he developed a rash. I didn't associate it sooner to the diapers although I wish I had. I've seen photos online about chemical burns caused by Huggies diapers and my son's skin looks just like that. Inflamed and raised. I change his diaper every three hours even though it's empty most of the time.

On my other daughter, almost three years old, her diaper leaks at night like crazy. I change her diaper right before going to bed and somehow every night she wets the bed. She doesn't move and she still leaks within 3-5 hours of falling asleep.
My email is [protected]@gmail.com contact me for photos.

The quality of the new huggies gold boys is terrible! My son has woken up soaked every morning and the nappy hasn't even been that full.. The old huggies gold nappies kept him dry right till the morning, now i'm changing him more than I used to because these new huggies leak all over and even right through the actual nappy into his clothing.. Please do something about them as I support huggies and huggies gold boys was the best!

I have been buying Hughie's Gold for Girls since it came on the market. According to me, they were the best nappy ever, but since the nappy became "more absorbent, better quality, and better fit". Its a waste of money, that I do not have. I use to buy 2 x Hughie's gold for girls 4+, and it would last a month, it is the 25th of the month and I have already finished the 4th pack. The old Hughie's gold for girls worked very well. Why change something that works. I'm am unemployed, and cannot afford to waste the little bit of money I do get in. I am so disappointed in the new nappy. Its like paper and does not fit well, the gel does not absorb the moisture quick enough so it leaks through the new flimsy elastics.

I bought Huggies Dry Comfort last week as Pampers did not even last as long as it should, thinking that huggies would provide much better satisfaction. So I started using this week, and the nappy doesnt even last 4 hours and according to huggies it keeps baby dry for up to 12 hours. 3 1/2 hour nor 3 hours is acceptable. Waking up to find my baby soaking wet after I just changed him 3 hours ago. Pampers lasted much longer as 3 hours! This is so sad for your part, huggies has the cutest nappies, and now I have to take back all the nappies I bought to go back to pampers! I see that this is not only me experiencing this, isn't it time to maybe look at your product and improving it?

Hi huggies!

I have religiously been using huggies gold since my baby boy was born and i'm happy with the results! Its such a life saver :)
I love how dry his skin is even after his had more than two wee's! But there is one small problem, i've bought a pack of huggies gold 4+ on tuesday I only started using them last night and baby was soaking wet! The texture of this batch feels much harder than the previous batch because I still have a few diapers left. It feels more plastic and cheap compared to his previous pack, it's also not very elasticated and therefore he was wet up till his back my poor baby.
Also the colour of this differs from the previous, the previous is soft and cotton-ish and this is hard and "plasticky" and also darker than the others.
Please assist, I don't think this is going to work because I still have the full pack left. Now I don't have the slip and i'm unable to return the pack.

I've attached a picture, the one on the left is the faulty one

Your urgent assistance will be appreciated :)
Warm regards
Tammy

My daughter is 17 months old and has been using Huggies Gold nappies since birth. Last week I started her on the size 5 Huggies Gold and noticed an immediate redness on her nappy, once all our 4+ Huggies gold nappies were used up. I used the usual bepanthen and even had to use zinc and castor oil and realised 4 days later that perhaps it is the nappy causing the rash. I switched over to Pampers active and the rash is now gone. The dr diagnosed my daughter with contact dermatitus, as caused by the Huggies Gold brand. I am extremely disappointed as it makes no sense why the No. 5 would be different to the other Gold nappies. I feel unsettled as we are used to using the Gold nappies and now are forced to make a change.
I would really like an explanation for this.

Leigh-Anne Sassman

Hi,
I am writing as a concerned mom. I recently bought Huggies Slip on for my 15 month old and she has developed a bad diaper rash. It happened immediately and since I didn't think it could have been the diapers I kept using them. However since it has gotten worse I did my own research and I have come across many babies and toddlers who develop severe rash or burns with Huggies! As a brand name and a company that deals with products for babies, wouldn't child health be your number one priority. If the chemical used in the diaper is known to cause a rash, it should be removed or changed or altered!
A lot of moms do NOT use Huggies for this reason and I am one of them now. Unfortunately I am stuck with an almost full box of diapers!
Thank you
Shibani Maitra

One case was filled with diapers that were all cut crookedly. The next case was filled with rectangular diaper things with tabs, but no elastic. Each case looks like a different diaper than the case before. Some have leg cutouts, some don't. Some have quilted lining, some just have a mesh layer. Most are extremely leaky. You cannot trust this product.

I've used your product for about a year and have been completely satisfied. However, the last two cases of your diapers I have purchased have been missing the inner leg parts. I thought it was just a few but the entire box of 72 diapers is defected. And the second case I purchased this mornin is the same way. I dealt with the leaking it caused with the first 72 diapers. My local Walmart refuses a exchange because the diapers are opened and says the manufacturer is responsible. Who should I contact to make this right?

Thank you
Caysi

I have always been a proud consumer of your products, in fact I have even persuaded many die hard pamper consumers to switch brands. But as of today I am truly regretting my decision.

I have always purchased the huggies snug and dry product at my local walmart but not having the size my daughter requires I had no choice but to purchase them at my local grocery store.

The grocery store did not have the size I needed but they did carry the "little movers" in her size (Size 5) and I thought to myself, "well it's huggies, can't go wrong with that!".

Oh how wrong that comment turned out to be!.
I have never been so disappointed with a product in my life!

She woke up in the morning screaming and very upset! After a very close inspection I noticed that her diaper was soaking wet and it had leaked through her clothes, onto her bedding.

I had thought this very odd because I have never had this problem before and after calming her down I guessed it as being a one time incident. How wrong again that statement would turn out to be!

The next night my daughter started to yell and become very upset during the night and when my husband and I went to go and check on her she was again soaked beyond belief. Her bedding and clothes were severely wet. We had changed her and the bedding and finally settled her in for the night.

Now every 3 hours during the night, both my husband and I are going into our daughters room and changing her diaper to prevent such an occurrence from happening again.

He thought this was very odd and said that he was going to get another package of diapers because maybe there was a defect with the one we brought. He returned to our grocery store and purchased another package of "little movers".

My daughter was put down for her regular nap and well lets say that yet again your product failed her!
My daughter woke up from her nap very upset and quite irritated, when we went to check on her, we noticed that her clothes were soaked but not with just urine, her feces had soaked through her diaper also and was now all over the inside of her clothes and on her legs and all over her buttocks and genital area!

I was shocked and in dismay and immediately grabbed her huggies wipes and cleaned her and changed her clothes.

That night when we went to put our daughter down for the evening, we noticed a few small red bumps forming on her genital area. When we woke up the next morning it had situated to a full blown rash that was so sore we could not even apply diaper cream to her.
We took her to the clinic and was advised that because the diaper was not absorbing the urine properly that it caused her skin to have a severe allergic reaction because of the diaper!

I have never been so shocked and disappointed with your products as I am with the "little movers" brand.

Not only did these two products cost me financially, they caused physical pain and suffering to my daughter! They have put a severe doubt in my mind with your product!

So now that I am financially out the cost of not one package of diapers, but two, (18.99 x 2 = $37.39 but I am on the hook for a prescription costing me $47.98!

I have asked many other parents if they have experienced this problem with your product and was told told that they have noticed some problems with the huggies brand as of late and have switched back to pampers.
I had no choice but to purchase a package of pampers and I hate it, as I truly do like your product but have no faith in it as of lately.

Can you please advise me as to why your "little movers" product would do this and what am I to do about the cost this problem has caused my family and i.

I will expect a response from your company and hopefully I will become a proud consumer of huggies once again.

A very irate customer

Jackie leblond

I bought your "Little movers" diapers for my kids ages 2.4 years old and 14 months old.
I am very unhappy with this product and i want my money back!

My daughter has a blistering rash that is to the point of bleeding! this rash is also now starting with my son!

I dont know what material or chemical youre using in this product but you really need to take a second look! My kids are in pain! i will never ever buy another product from this brand!

i need a number so i can contact a supervisor!

Sincerly a very angry mother & paying costomer Elizabeth Wilson

My baby is ten (10) months old and has been using huggies since birth. I've experience the same problem, continuesly after the third bag of huggies dry comfort. The problem is that the nappy is leaking if she wet it for the second time and the gel clumps-up into lumps that cause it to leak. Fortunately, she has not
had any reactions to the which is a comfort to me. Please can u respond to my complaint as soon as possible. I'm almost through third pack, I'll keep afew if u need to test it yourself. I love the produc
t and would like to keep on using the brand . My contact details are [protected], e-mail : [protected]@thepub.co.za.

I have been using pampers for 2 years now, and a friend recommended the new huggies gold for boys, which I bought a week ago and the pack is almost finished. I'm so disappointed in this product, for the reason my son is wetting the bed every time. I had 2 incidents where my son urinated on me in a shopping centre and while sitting in a trolley, and the urine is leaking from the legs. I found this very humiliating! I would not recommend Huggies to anyone! J. Brussow

I've prided myself in purchasing what i thought was a supperior diaper ie. huggies gold brand regardless of the price tag i would pay so my baby would have the best. Lately the diaper straps break and it is clear that the diaper is of a poorer standard.
I've had 4 diaper straps come off as i was changing my baby, have pics as well after the 3 time i decided to take the pics as proof. I pay for these diapers with my hard earned money and i choose this brand cause i believe that it is the best brand however i'm fast beginging to change my mind and feel i need to switch to another brand. I am unable to load the pics i've taken but will be happy to forward it via cellphone if required

To whom it may concern

I am a new mom, who as been using ur newborn huggies and was very pleased. Due to my babies weight I changed to step 2 pack 3-6kg's diapers and I'm very unhappy at the quality. This is my second pack for the month that I found rejects within. The sides are stitched together. Once pulled to open, sides become loose and this as caused my baby to mess his clothes while sleeping.

If this continues I have no choice but to change the product.

Please view attachment of poor quality diapers purchased and carried by Shoprite Nigel.

Disappointed
Mrs. Pillay
Sent from my BlackBerry® wireless device

Size 3 superdry huggies nappies, 87 in a box bought 2 boxes, nearly every nappie leaks, my baby wakes up crying in the night wet through, his pj's and bedding wet, if that isn't bad enough twice now he has pooed and it has come out the top up is back down his legs, so you can imagine how upset he gets, he is only 5months old and shouldn't have to go through that, had to buy new clothes one of times as we were out on family outing.They are the right size and i fasten them perfect never had this problem with my other two children.