Huggies’s earns a 1.4-star rating from 488 reviews, showing that the majority of parents and caregivers are dissatisfied with their diapers.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
elastic in diapers
i found a bunch of elastic strings in her diapers. You dont notice them until she has the diaper on. So i had to throw the box away because that is very unsafe for a little girl or boy to wear. I would greatly apperciate it if u could do something to replace the hundred diapers i had to throw away.
The complaint has been investigated and resolved to the customer’s satisfaction.
outer layer of papmers peeling off/ celcre straps not sticking
I bought a box of 60 huggies diapers at walmart...in the box there was 19 diapers that had the outer layer of the diaper peeling off and the velcro straps wouldnt stick to keep the diaper on...i always buy these diapers, and this is the first time i had this problem...it's really frusterating when the diaper keeps falling off...
The complaint has been investigated and resolved to the customer’s satisfaction.
Hey there, if you email Huggies through their website (Kimberly-Clark) and tell them what happened they will send you some free coupons, one of which is a free bag of diapers up to $14.00. Hope that helps a little!
bad batch nappies
we bought a pack of huggies dry comfort nappies, when we opened the pack there were no valcro stripps on the nappies, they sent me a voucher for new nappies, I went to get a new pack of nappies and for the second time all the nappies again had no stripp on I complained again and they said they are going to send me another voucher, but it is not good enough...
Read full review of Huggies and 11 commentshuggies - wrong size diapers inside the package
I use a 4+ (Extra large) size Huggies diapers for my 10mth old son. This i noticed comes with a picture of a giraffe on it.
However, the last 4+ package contained diapers that were smaller. These were size 4 (Large) with a picture of the Hippos made on it. Although the packaging said 4+, as did the print on the back of the diaper...both myself and my maid noticed these were considerably smaller. As a result the baby kept on leaking.
I bought another 4+ package; and this came with the correct size and with a picture of a giraffe. But as i was emptying the pack into my diaper sack, i came across the last 3 diapers that again had Hippos made on them and were smaller in length. This confirmed the fact that the incorrect sizes were packaged.
This is ridiculous. How can i trust that the package I am buying has the correct size diapers in it?
Although i believed Huggies to be superior in absorption qlty over Pampers, I am seriously thinking of switching brands.
The complaint has been investigated and resolved to the customer’s satisfaction.
no refund
I'm am not a customer that complains about anything but when I pay for a product I expect the highest quality.
I've been using Huggies Freedom Nappies since my baby was born on the 04-10-2005.
I recently purchased a bag of Huggies Freedom Nappies but could not use a single nappies in the bag due to the fact that all the Velcro straps was attached to the nappies in such a way that if I had to force it from coming loose I would have to tear the hole strap off.
I would greatly appreciate it if you could look into this matter and I would like to be refunded for the Nappies.
Thank You for taking the time to read this, I hope to hear from you soon.
The complaint has been investigated and resolved to the customer’s satisfaction.
leaks, came loose
Through the night the diapers leaked and all the padding was bunched in the front hanging of her. They don't fit proper to her size. I would rate these diapers a 2
Read full review of Huggies and 15 commentssmall piece of metal in diaper
Mother's should not have to worry about dangers in your baby's diapers.
Last night, I changed my six month old daughter diaper. As I was changing the diaper, I noticed something dark inside the diaper. At first, I thought it was a darker color cotton or worried about a little small bug stuck inside the diaper. I was shocked to noticed that it was a sharp piece of metal sticking out.
The metal was pointy and quite sharp.
I immediately started thinking of what could have happened if I would of not noticed the sharp metal. The location was right where my daughter private part goes. Also, to think that it was during the night where most of baby move and roll.
I am very disappointed as a mother and as a customer. Mother’s should not have to worry about checking every single diaper before they putting it on their baby…and that’s my situation now!
All I can do is warn mothers out there to check their baby’s diaper before putting it on.
missing diapers
After I got home from wal mart, I realized that my box of (80) diapers were missing a 20 diapers, I didn't notice while I was shopping, so I don't know if somebody took the diapers from the box or one of the employees didn't realized that the box was missing diapers.
On the 30th march 2024 a broken huggies gold nappy was found. Due to nappy being broken my child urinated all over.
I've been using Huggies Gold for 8 month now an had no problem , however this pack that I started using keep breaking on the sides the the elastic. I let go of the first nappy ,but then almost every nappy did the same e the elastic snapped which caused my daughter to constantly make herself wet.
.I've used Huggies brand since my children were little. They are now 25 and 30.
I myself have used the wipes for removing makeup and personal hygiene Just recently I have had what seems to be an allergic reaction. I use the Huggies aloe and vitamin E. No perfumes, no dyes. Has something in the formula changed!?
My name is Rodney Miller. I purchased a box of diapers and wipes from my local Walmart and my tabs on 10 of my diapers have fallen off so far &my wipes are tearing apart as I try to use them & are dry. I purchased them on December 1st 2023.
One side splits but i got a size up they are to big. This is the second box i have bought that almost half of them have split on one side.
Huggies nappies leak. I have to change my son every 4 hours if not it leaks. This is the third month now. I'm now looking for another brand.
We have purchased Huggies diapers on 13th March 2023 for M size quantity of 120 diapers from kalamboli DMART. it is very chip quality this kind of products not good for baby skin, after using this diapers got infection and rashes on her skin kindly look into it.
Was just brought to my attention that you feel it’s ok to put the pedo symbles on baby diapers! Absolutely disgustingly! As a grandmother with a new grand baby on the way I’ll make sure my grandchild’s bottom never see you pedo diapers….. so Disgusting!
I have been through 2 packs of huggies pants and the nappies seem to break and all gel falls out all over or my baby messes right through the nappy.
faulty nappies! Very unhappy customer. Paid R199.99 for huggies pants
Huggies extra care size 1
Baby is a week old and experiencing leaks and problems with straps not holding
[protected]
[protected]
Huggies Reviews 0
If you represent Huggies, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Huggies
Here is a guide on how to file a complaint against Huggies on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Huggies in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Huggies. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint against Huggies on ComplaintsBoard.com.
Overview of Huggies complaint handling
-
Huggies Contacts
-
Huggies phone numbers+1 (877) 648-2484+1 (877) 648-2484Click up if you have successfully reached Huggies by calling +1 (877) 648-2484 phone number 0 0 users reported that they have successfully reached Huggies by calling +1 (877) 648-2484 phone number Click down if you have unsuccessfully reached Huggies by calling +1 (877) 648-2484 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +1 (877) 648-2484 phone numberUSA and Canada1800 946 6591800 946 659Click up if you have successfully reached Huggies by calling 1800 946 659 phone number 4 4 users reported that they have successfully reached Huggies by calling 1800 946 659 phone number Click down if you have unsuccessfully reached Huggies by calling 1800 946 659 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling 1800 946 659 phone number100%Confidence scoreUnited Kingdom1800 028 3341800 028 334Click up if you have successfully reached Huggies by calling 1800 028 334 phone number 3 3 users reported that they have successfully reached Huggies by calling 1800 028 334 phone number Click down if you have unsuccessfully reached Huggies by calling 1800 028 334 phone number 1 1 users reported that they have UNsuccessfully reached Huggies by calling 1800 028 334 phone number50%Confidence scoreAustralia8800 200 57578800 200 5757Click up if you have successfully reached Huggies by calling 8800 200 5757 phone number 2 2 users reported that they have successfully reached Huggies by calling 8800 200 5757 phone number Click down if you have unsuccessfully reached Huggies by calling 8800 200 5757 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling 8800 200 5757 phone number100%Confidence scoreRussia+1 (800) 102-2221+1 (800) 102-2221Click up if you have successfully reached Huggies by calling +1 (800) 102-2221 phone number 0 0 users reported that they have successfully reached Huggies by calling +1 (800) 102-2221 phone number Click down if you have unsuccessfully reached Huggies by calling +1 (800) 102-2221 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +1 (800) 102-2221 phone numberIndia1800 821 1881800 821 188Click up if you have successfully reached Huggies by calling 1800 821 188 phone number 2 2 users reported that they have successfully reached Huggies by calling 1800 821 188 phone number Click down if you have unsuccessfully reached Huggies by calling 1800 821 188 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling 1800 821 188 phone number100%Confidence scoreMalaysia+1 (800) 484-4437+1 (800) 484-4437Click up if you have successfully reached Huggies by calling +1 (800) 484-4437 phone number 0 0 users reported that they have successfully reached Huggies by calling +1 (800) 484-4437 phone number Click down if you have unsuccessfully reached Huggies by calling +1 (800) 484-4437 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +1 (800) 484-4437 phone numberSingapore+1 (972) 281-1200+1 (972) 281-1200Click up if you have successfully reached Huggies by calling +1 (972) 281-1200 phone number 0 0 users reported that they have successfully reached Huggies by calling +1 (972) 281-1200 phone number Click down if you have unsuccessfully reached Huggies by calling +1 (972) 281-1200 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +1 (972) 281-1200 phone numberUnited States+64 800 733 703+64 800 733 703Click up if you have successfully reached Huggies by calling +64 800 733 703 phone number 3 3 users reported that they have successfully reached Huggies by calling +64 800 733 703 phone number Click down if you have unsuccessfully reached Huggies by calling +64 800 733 703 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +64 800 733 703 phone number100%Confidence scoreNew Zealand+44 800 083 0985+44 800 083 0985Click up if you have successfully reached Huggies by calling +44 800 083 0985 phone number 2 2 users reported that they have successfully reached Huggies by calling +44 800 083 0985 phone number Click down if you have unsuccessfully reached Huggies by calling +44 800 083 0985 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +44 800 083 0985 phone number100%Confidence scoreUK & Rest Of Europe+39 800 379 009+39 800 379 009Click up if you have successfully reached Huggies by calling +39 800 379 009 phone number 2 2 users reported that they have successfully reached Huggies by calling +39 800 379 009 phone number Click down if you have unsuccessfully reached Huggies by calling +39 800 379 009 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +39 800 379 009 phone number100%Confidence scoreItaly+86 216 028 8100+86 216 028 8100Click up if you have successfully reached Huggies by calling +86 216 028 8100 phone number 3 3 users reported that they have successfully reached Huggies by calling +86 216 028 8100 phone number Click down if you have unsuccessfully reached Huggies by calling +86 216 028 8100 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +86 216 028 8100 phone number100%Confidence scoreChina+852 23 333 543+852 23 333 543Click up if you have successfully reached Huggies by calling +852 23 333 543 phone number 2 2 users reported that they have successfully reached Huggies by calling +852 23 333 543 phone number Click down if you have unsuccessfully reached Huggies by calling +852 23 333 543 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +852 23 333 543 phone number100%Confidence scoreHong Kong+62 800 122 5552+62 800 122 5552Click up if you have successfully reached Huggies by calling +62 800 122 5552 phone number 2 2 users reported that they have successfully reached Huggies by calling +62 800 122 5552 phone number Click down if you have unsuccessfully reached Huggies by calling +62 800 122 5552 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +62 800 122 5552 phone number100%Confidence scoreIndonesia+63 884 6402+63 884 6402Click up if you have successfully reached Huggies by calling +63 884 6402 phone number 3 3 users reported that they have successfully reached Huggies by calling +63 884 6402 phone number Click down if you have unsuccessfully reached Huggies by calling +63 884 6402 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +63 884 6402 phone number100%Confidence scorePhillipines+82 800 227 007+82 800 227 007Click up if you have successfully reached Huggies by calling +82 800 227 007 phone number 2 2 users reported that they have successfully reached Huggies by calling +82 800 227 007 phone number Click down if you have unsuccessfully reached Huggies by calling +82 800 227 007 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +82 800 227 007 phone number100%Confidence scoreSouth Korea+66 22 303 131+66 22 303 131Click up if you have successfully reached Huggies by calling +66 22 303 131 phone number 2 2 users reported that they have successfully reached Huggies by calling +66 22 303 131 phone number Click down if you have unsuccessfully reached Huggies by calling +66 22 303 131 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +66 22 303 131 phone number100%Confidence scoreThailand+84 839 979 639+84 839 979 639Click up if you have successfully reached Huggies by calling +84 839 979 639 phone number 2 2 users reported that they have successfully reached Huggies by calling +84 839 979 639 phone number Click down if you have unsuccessfully reached Huggies by calling +84 839 979 639 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +84 839 979 639 phone number100%Confidence scoreVietnam+90 850 202 3100+90 850 202 3100Click up if you have successfully reached Huggies by calling +90 850 202 3100 phone number 2 2 users reported that they have successfully reached Huggies by calling +90 850 202 3100 phone number Click down if you have unsuccessfully reached Huggies by calling +90 850 202 3100 phone number 2 2 users reported that they have UNsuccessfully reached Huggies by calling +90 850 202 3100 phone numberTurkey+27 800 115 711+27 800 115 711Click up if you have successfully reached Huggies by calling +27 800 115 711 phone number 21 21 users reported that they have successfully reached Huggies by calling +27 800 115 711 phone number Click down if you have unsuccessfully reached Huggies by calling +27 800 115 711 phone number 16 16 users reported that they have UNsuccessfully reached Huggies by calling +27 800 115 711 phone number14%Confidence scoreSouth Africa+55 800 709 5599+55 800 709 5599Click up if you have successfully reached Huggies by calling +55 800 709 5599 phone number 4 4 users reported that they have successfully reached Huggies by calling +55 800 709 5599 phone number Click down if you have unsuccessfully reached Huggies by calling +55 800 709 5599 phone number 1 1 users reported that they have UNsuccessfully reached Huggies by calling +55 800 709 5599 phone number60%Confidence scoreBrazil+1 (877) 648-2484+1 (877) 648-2484Click up if you have successfully reached Huggies by calling +1 (877) 648-2484 phone number 0 0 users reported that they have successfully reached Huggies by calling +1 (877) 648-2484 phone number Click down if you have unsuccessfully reached Huggies by calling +1 (877) 648-2484 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +1 (877) 648-2484 phone number
-
Huggies addressP.O. Box 2020, Neenah, Neenah, Wisconsin, 54957-2020, United States
-
Huggies social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 28, 2024 - View all Huggies contacts
Most discussed Huggies complaints
missing diapersRecent comments about Huggies company
Huggies little movers diapers
SkipHop.com
1 review
Starfall.com
1 review
Safari Play
1 review
Little Sleepies
1 review
KidzSearch
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.