Huggies’s earns a 1.4-star rating from 488 reviews, showing that the majority of parents and caregivers are dissatisfied with their diapers.
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elastic in diapers
i found a bunch of elastic strings in her diapers. You dont notice them until she has the diaper on. So i had to throw the box away because that is very unsafe for a little girl or boy to wear. I would greatly apperciate it if u could do something to replace the hundred diapers i had to throw away.
The complaint has been investigated and resolved to the customer’s satisfaction.
outer layer of papmers peeling off/ celcre straps not sticking
I bought a box of 60 huggies diapers at walmart...in the box there was 19 diapers that had the outer layer of the diaper peeling off and the velcro straps wouldnt stick to keep the diaper on...i always buy these diapers, and this is the first time i had this problem...it's really frusterating when the diaper keeps falling off...
The complaint has been investigated and resolved to the customer’s satisfaction.
Hey there, if you email Huggies through their website (Kimberly-Clark) and tell them what happened they will send you some free coupons, one of which is a free bag of diapers up to $14.00. Hope that helps a little!
bad batch nappies
we bought a pack of huggies dry comfort nappies, when we opened the pack there were no valcro stripps on the nappies, they sent me a voucher for new nappies, I went to get a new pack of nappies and for the second time all the nappies again had no stripp on I complained again and they said they are going to send me another voucher, but it is not good enough...
Read full review of Huggies and 11 commentshuggies - wrong size diapers inside the package
I use a 4+ (Extra large) size Huggies diapers for my 10mth old son. This i noticed comes with a picture of a giraffe on it.
However, the last 4+ package contained diapers that were smaller. These were size 4 (Large) with a picture of the Hippos made on it. Although the packaging said 4+, as did the print on the back of the diaper...both myself and my maid noticed these were considerably smaller. As a result the baby kept on leaking.
I bought another 4+ package; and this came with the correct size and with a picture of a giraffe. But as i was emptying the pack into my diaper sack, i came across the last 3 diapers that again had Hippos made on them and were smaller in length. This confirmed the fact that the incorrect sizes were packaged.
This is ridiculous. How can i trust that the package I am buying has the correct size diapers in it?
Although i believed Huggies to be superior in absorption qlty over Pampers, I am seriously thinking of switching brands.
The complaint has been investigated and resolved to the customer’s satisfaction.
no refund
I'm am not a customer that complains about anything but when I pay for a product I expect the highest quality.
I've been using Huggies Freedom Nappies since my baby was born on the 04-10-2005.
I recently purchased a bag of Huggies Freedom Nappies but could not use a single nappies in the bag due to the fact that all the Velcro straps was attached to the nappies in such a way that if I had to force it from coming loose I would have to tear the hole strap off.
I would greatly appreciate it if you could look into this matter and I would like to be refunded for the Nappies.
Thank You for taking the time to read this, I hope to hear from you soon.
The complaint has been investigated and resolved to the customer’s satisfaction.
leaks, came loose
Through the night the diapers leaked and all the padding was bunched in the front hanging of her. They don't fit proper to her size. I would rate these diapers a 2
Read full review of Huggies and 15 commentssmall piece of metal in diaper
Mother's should not have to worry about dangers in your baby's diapers.
Last night, I changed my six month old daughter diaper. As I was changing the diaper, I noticed something dark inside the diaper. At first, I thought it was a darker color cotton or worried about a little small bug stuck inside the diaper. I was shocked to noticed that it was a sharp piece of metal sticking out.
The metal was pointy and quite sharp.
I immediately started thinking of what could have happened if I would of not noticed the sharp metal. The location was right where my daughter private part goes. Also, to think that it was during the night where most of baby move and roll.
I am very disappointed as a mother and as a customer. Mother’s should not have to worry about checking every single diaper before they putting it on their baby…and that’s my situation now!
All I can do is warn mothers out there to check their baby’s diaper before putting it on.
missing diapers
After I got home from wal mart, I realized that my box of (80) diapers were missing a 20 diapers, I didn't notice while I was shopping, so I don't know if somebody took the diapers from the box or one of the employees didn't realized that the box was missing diapers.
On the 30th march 2024 a broken huggies gold nappy was found. Due to nappy being broken my child urinated all over.
I've been using Huggies Gold for 8 month now an had no problem , however this pack that I started using keep breaking on the sides the the elastic. I let go of the first nappy ,but then almost every nappy did the same e the elastic snapped which caused my daughter to constantly make herself wet.
.I've used Huggies brand since my children were little. They are now 25 and 30.
I myself have used the wipes for removing makeup and personal hygiene Just recently I have had what seems to be an allergic reaction. I use the Huggies aloe and vitamin E. No perfumes, no dyes. Has something in the formula changed!?
My name is Rodney Miller. I purchased a box of diapers and wipes from my local Walmart and my tabs on 10 of my diapers have fallen off so far &my wipes are tearing apart as I try to use them & are dry. I purchased them on December 1st 2023.
One side splits but i got a size up they are to big. This is the second box i have bought that almost half of them have split on one side.
Huggies nappies leak. I have to change my son every 4 hours if not it leaks. This is the third month now. I'm now looking for another brand.
We have purchased Huggies diapers on 13th March 2023 for M size quantity of 120 diapers from kalamboli DMART. it is very chip quality this kind of products not good for baby skin, after using this diapers got infection and rashes on her skin kindly look into it.
Was just brought to my attention that you feel it’s ok to put the pedo symbles on baby diapers! Absolutely disgustingly! As a grandmother with a new grand baby on the way I’ll make sure my grandchild’s bottom never see you pedo diapers….. so Disgusting!
I have been through 2 packs of huggies pants and the nappies seem to break and all gel falls out all over or my baby messes right through the nappy.
faulty nappies! Very unhappy customer. Paid R199.99 for huggies pants
Huggies extra care size 1
Baby is a week old and experiencing leaks and problems with straps not holding
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Huggies addressP.O. Box 2020, Neenah, Neenah, Wisconsin, 54957-2020, United States
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 28, 2024
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