Huggies
Reviews and Complaints

I spend the extra money to buy Huggies pull ups because they are better then the no name but the last time I bought them they came apart in the middle of the night and I had a mushy gel mess of stinky pee to clean up in the morning and had to wash all the bedding. I buy pull ups so I don't have a mess to clean, I am questioning weather I should continue buying them or not.

I would just like to inform ”Huggies”, that their new unique fit nappies are not so great. In fact I would go so far as to say that the quality has deteriorated. Firstly, the nappies now feel like they are made from paper and the ink from the Winnie-the-pooh character graphic now rubs off and makes my baby’s clothes green around the nappy area. Secondly, the stretchy waistband doesn’t seem to be as stretchy as the old nappies and the fasteners are not stretchy at all.

firstly i would like to say i love using huggies, i have used huggies nappies and wipes for the past 4 years. i bought a box of huggies economic nappies from asda when they were on special offer in the baby event. i thought these are ok for the price i will try these. the first pack i used out the box were fine, but about 4-5 nappies into the second box i realised the nappies were comin away around the side due to the stitching coming apart, it wasnt only a little bit too, i could pull the absorbancy part of the nappy out so i couldnt put these nappies on my child. i also noticed there were giving my child sore rashes around his leg. having sorted through the rest of the nappies i have left. which is 22 nappies i am able to use only 12 as the rest are no good to put on my child, i have uploaded sum photos of 1 of the worst nappies i have had in the box.

At the beginning of this month i purchases 2 packs of Huggies Gold. Thinking that this must be a better product than the normal pampers. There are now 6 nappies whos strips do not stick and after one pee they leak I mean one small pee then my son is wet and his clothes soaked in pee. The size is correct with his weight. Compared to the other nappies out there you huggies gold cost quite a bit more and you would expect the quality to be much beter.

I did contact them and when i informed the consultant of the strips she advised me that i need to call back with some serial number thats located on each nappy. i asked if she would call me back and she said just ignored me.
Im changing back to a trusted brand Huggies is just a waste of my hard earned money!

I spent two hours getting my daughter ready to take her piture for the contest to win 25thousnd dollars I finally finish then the tell me I have to buy magazines an the want a fee to process her y put the imformation on the diapers package I think that I wrong I want a phone call from huggies customer service... Mark s

i have been buying huggies since my daughter has been born i always buy in bulk and for the second time i have received nappies that does not have any straps on them some has on the one side and some does not have at all i opened the pack and used about 30 out of a 82 pack nappies and the second time i used about 32 out of a 68 pack nappies i am happy with huggies but i just had enough now i am a single mother and it is tough for as it is now i have to go through this but i wont change the brand huggies is a good quality nappie

Hi went and bought two packets of Huggies Dry and the first couple of nappies where fine, then when i get to about number 15 have the nappy is damaged, stips are missing on one side, wings aren't there, they place the strips stick there isn't any where to stick it...
nappies cost people a lot of money and not everyone can afford to just go out and buy new ones because they one's you bought are damage!

I would just like to inform ''Huggies", that their new unique fit nappies are not so great. In fact I would go so far as to say that the quality has deteriorated. Firstly, the nappies now feel like they are made from paper and the ink from the Winnie-the-pooh character graphic now rubs off and makes my baby's clothes green around the nappy area. Secondly, the stretchy waistband doesn't seem to be as stretchy as the old nappies and the fasteners are not stretchy at all. Lastly, but of greatest importance, the new unique fit just does not work... they leak all the time, especially at night. What happened to the double leakage guards? I cannot understand why Huggies changed a wonderful product into a product that is just not as superior. I'm very disappointed, especially because I pay for the best nappies but don't get them anymore, so are a lot of other moms that I have spoken to. If the Huggies doesn't make a plan about these less than sufficient ''new'' unique fit nappies, I'm afraid that you are going to loose a lot of valued customers, I've already thought about switching over to Pampers.

I recently bought a box of 200 size 4 diapers. So far, EVERY diaper has ripped down the side. My daughter wears them for less than 20 minutes and they fall off. This is NOT what I expected from huggies. I normally buy a cheaper brand of diapers and only bought the huggies because they were on sale, and I will go back to buying my normal brand after I throw these in the garbage. These are horrible quality and I'm very disappointed in the product.

I firstly want to say that i love huggies, it absorb excellently and is cost effective. This month as i normally do bought 2 jumbo pack (the red ones) which last me the whole month with a week to spare. Only to find while changing my active 9month (which means you have to work fast) old's nappy i found the nappy's sticky tape either one side broken off or as i stick it to close it, it just breaks off without me havign to pull, i have so far pulled out 5 with broken sticky tape and one that just wouldnt stick. If it was one or maybe even two i would've been o.*** but 6 nappies that i can not use is a bit frustrating. I know for a fact that this is not a regular occurence because i have always been satisfied with huggies i used it with my 1st child aswell but you do get angry when you're the one sitting with the faulty pack.

I bought a bulk pack of nappies for my daughter who is 2 and they were the jeans for jeans day nappies. They just leaked she woke up and was soked every nught. I only use huggies nappies because i personally think they are the best. I am not happy with these nappies at all the barcode is9310088023169 laurie.[protected]@live.com

With nappies getting so very expensive my husband and i decided to use huggies dry comfort during the day and huggies gold at night.

the tags of the dry comfort just comes off so you cant use the nappy and then believe it or not, i've even had a nappy there the 'filling' was empty, imean how is that supposed to absorb my childs wee wee.

then the huggies gold, the elastics that are around the legs 'snap' or are loose which causes the nappies to leak.

I'm disappointed at the quality of both the gold and dry comfort.

With things getting more and more expensive and with a one income household due to the recession I can't afford not to be able to use all the nappies i have purchased.

My son is now 2 and a half years old I have no idea why I have changed him over to the huggies gold range. When leaving the house to just go on an outing both my husband and I have to make sure that we have an extra supply (full pack ) of nappies in the boot of the car and not to mention that 2 to 3 full sets of outfits for my son has to accompany this as well. Going anywhere or even at home has become painfull for my son because of the consistant discomfort he has to go through.. What makes this even more painful for my family is that he is autistic and this has assisted in setting him back. The previous upset lady is right all the response that you get is ' use tape and that should hold it in place for a while' WHAT TYPE OF COMPANY ARE YOU RUNNING. You should be on the side of the mother and the child not setting standards of upset and hurting families. The tabs are consistantly comming off or not there at all. The legs are leaking and that all the time..

I bought a bag of 40 huggies size 5 diapers in WinCo on clovis and ashland and I have found so far 5 defective diapers halfway in. Which I always have bought huggies since I had my daughter in 2002. I trust no other company but I do have to say that they have to be more careful when packing cause that is 5 less diapers that I can use and we are in tough times. I still have to look thru the rest to see if they are any more.

I am on a low income, but will never scrimp and scrape on nappies for my baby. I used Huggies for my first born as they were so reliable and a well known and trusted brand. I picked up a box of Huggies Superdry for my baby last week and am highly discgusted with them. Everytime he does a poo the nappies leak, when he has done the smallest wee, the smell of urine is unbearable to the point where i have to put them in a bag outside my flat. I'm finding i have to change my baby more often because of the smell (every hour). I am very disappointed and have moved over to Pampers which i find a perfect.

I've been using huggies nappies since my baby is born ( 14.02.2009) & since last week i've noticed that i got a problem with the Huggies Dry Comfort size 5 Junior Pack. After he had one milk bottle (250ml) he pee right through the nappy even his clothes are wet. and that is within a hour.(The back of the nappy is still dry) I just want to know is that the proper quality Huggies Nappy or is it just a cheap nappy but under the Huggies name. I never had this problem before and i loved the Huggies Nappies but now i'm thinking twice to keep using this product. I would like a reply ASAP regarding this matter.

Very upset and dissappionted MOM

Alvecia

After weeks of trying to narrow down what could be causing my2yr old sons sudden severe allergy outbreaks my daycare provider shared that she too used Huggies and started having problems with a lot of rashes with her son since the middle of February. Looking into some mom groups online she discovered that there were more complaints from other moms of Huggies diapers causing allergy outbreaks. One mom says she discovered that Huggies made a formula change in their diapers in January of 2010, just around a month before each of us started having issues with these sudden rashes. For some they are medium-regular looking diaper rashes but for my son it's severe. He scratches around his waist and then anyplace his fingers touch cause further blister looking outbreak. It's been a nightmare for us trying to pin down what's caused this for him. I'm very angry with Huggies for not testing this new formula better before stocking store shelves with it. Probably not all kids will be affected but my son who's been extremely healthy--NEVER had allergies before; is reacting in a severe all body blistering effect. Huggies should have put something on their box...some kind of warning to parents that they changed this chemical makeup of the diapers and allergic rashes are possible. Luckily my son is old enough we're going radical potty training, but what about those people out there with younger kids? Please pass it on if your friend, or relatives kids are having sudden allergy problems that don't make sense, try changing away from Huggies to see if the rashes stop. If they do...complain! We have to voice this problem in order for them to hear us and change back to a safe formula. I have a picture but my printer isn't working for me to scan it and put it here.

Dear Sir,

I have purchased Huggies Dry Comfort 20 Diapers packk for my baby. In both packs
I got 2 coupons for huggies superstar competition. As in the coupon I sent sms of
unique code to 575758. Unique codes are as under:
462S852M2B85 and 556UM5585B83
But these codes are coming as invalid keywords. When the keywords are invalid why
they have to be printed in the coupons? I am not understanding why it is coming so
even we enter the correct code. what we have to do?

We had bought 6 packs of Huggies Dry Comfort L (packed 5/11/09 A ZE & 7/11/09 A ZE ) for our twins but we are disgusted with the quality of the product. Out of the packet of 50 over 70% of the pieces are defective.

1. The side grip strip comes off easily - even before it can be put on the diaper.
2. The side grip strip comes off after it has been put leading to diaper leakage.
3. The material is causing rashes on the children.
4. Soft cotton inner core gets damaged as the side grip tears off

Prior to this, we were using Pampers and Godrej Libero and did not face any problem.

We had filed a similar complaint (ref ticket [protected]) which was responded by your letter number 478/December/2009 but with that only one packet was replaced. We still have 6 packets of the product lying with us. Please arrange to refund the entire money and get the packets picked up as we are disgusted with the quality of the product and your quality checks.

We are aghast at how such a reputed company like yours can put out such 3rd rate products in the market and assume that it will sell with such horrible quality.