- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Little snugglers 156 size 2
I always get Huggies little snugglers and never had a problem and my baby Is 6 months old. This new box I got caused a rash and was not leak obsorpant. At first I thought it was just a fluke but every diaper she wore leaked and the rash got worse. I don't have a lot of money so this was a huge Inconvenience. Like I said I love Huggies never had a problem till now
Desired outcome: A new box or my money back
Huggies
I have a baby of 1year and 9 months old every time I have to change her clothes because each nappy make her clothes wet I'm was using pampers before but seems that she's tuning 2 years old I changed her nappys to huggies now I'm so disappointed in this brand so please let me know how come you're brand is so weak I'm regretting my choice to buy huggies because now I have to do allot of washing because of the weak nappys
Desired outcome: Weaknesses in Huggies nappys
Diapers causing harm to my baby's skin
I have a 7 weeks old infant, was using Pampers diapers then past 2 weeks I started using Huggies, and to my horror my baby has started to develop skin rash, which she did not have before... it doesn't even seem to be healing, it's rash/ blisters that have developed around her bums and her skin is red and seems to be painful
I'm not happy about this at all, you should ensure that our babies are safe and healthy from your products, I'm concerned what if she develops an infection. kindly escalate this to the relevant people/ department...
My email... [protected]@gmail.com
Very disappointed mom
Desired outcome: I'd like a response and to return the product ,,have an extra packet I had already bought .
Diapers
I purchased the huggies little movers diapers at a near by walmart an the diapers keep breaking I would like my money back or a coupon to get more huggies little movers size 4 with 104 count. I paid around 38.00 I dont have the receipt. You can reach back out to me via email or phone [protected]@gmail.com [protected] my name is virginia goines
Desired outcome: coupon for value of what i paid for 38.00
Breakage
I am a strong supporter of huggies gold brands but seriously looking faith to be honest.
In every pack I have bought in the past 5 years I loose 6 to 8 diapers in each pack due to breakage..
I have an Autistic daughter & she is sensitive to many brands, huggies works well for her & she loves the prints & designs on them.
I honestly cannot afford too loose X amount of diapers everytime, it's honestly heart breaking. Please could someone assist.
I feel the strength on the sides needs to be worked on in order to uphold positive reviews. I hate complaining but the amount of money I have just be forced to throw away due to breakage is heartbreaking to say the least. Please help.
[protected]@gmail.com
[protected]
Kind regards
Desired outcome: Reimbursement of loss & inconvenience
Snug and dry diapers size 5
The merchant where I purchased these diapers would not swap, return, or refund them. I was told to contact manufacturer. I've been using Huggies for over 20 years. Never had any problem until now. Inside the box, inside the plastic sleeve on the actual diapers as well, is some unknown black thick smudge of a substance. I don't want to know what this is honestly. I simply want these diapers replaced with some I can use on my child. $70 almost is a lot of money for me not to do something!
Desired outcome: Replacement box of diapers or my money back
Huggies gold
Bought size3 huggies gold, 10 flaps were stitched over and unusable complained about it by huggies and sent them pictures, they making parents feel as if we thieves and want to exploit us by a goodwill gesture of R40 where we pay R250 for a pack of nappies. Im done supporting huggies!
Desired outcome: A pack of nappies for the inconvenience and pathetic service
Huggies diapers no 4 & 5
The nappies on the side of the diaper tends to tear off when she moves to much, , and also at the back the padding is to low and in front it reaches to the end? Does not even reach the top of her bottom, , does the pee only go forward? No it goes backward as well and because she sleeps on her back she is soaked with her own pee every f** morning. Like I have time for this [censored]😡😡
Huggies dry comfort jumbo pack size 4+
Hi I have been using huggies since my baby was born now that I have changed to size 4+ the diamper just torn the moment it gets wet in less than 2hrs it will be leaking and the child is already wet. Please may you assist on whats going on. In less than 2 weeks the jumbo pack is already finished yet the pack says keeps the baby dry for up to 12hrs. I will appreciate if I get a respond on this one. My email [protected]@gmail.com
Huggies gold
Good day,
I have only been using huggies on both my children my boy is now 7 years old and obviously off the nappyblong ago, however never had any dissappointments hence I continued with the trusted brand. My daughter is 2 years old and I have changed to pull ups which is more convenient for potty training. I have been through 7 packs and satisfied up until I bought this pack she is constantly wet I am changing more nappies and clothes than ever before which I find weird. I have thrown the pack away and obviously cant return to the shop. Nappies are in nappy bag which I always put in as I didn't expect any problems with this trusted brand. My email is [protected]@gmail.com would like a respond via email regards to my complaint. I have attached photos. Nappies bought at Clicks airport mall Belhar.
Huggies nappies number 5
I bought a pack of huggies number 5 on 18 September 2021 and since I opened it I saw all of the nappies inside are torn along the side where the stretch line is for the legs. When the nappy becomes a bit full the silica gel inside comes out. First time I experience this and this brand is the only one that works well with my son's skin. Can someone assist me in this matter?
Desired outcome: Replacement of product
Dippers leaking
we bought huggies as always but this time every morning when my son wakes up his bed and clothes are not sopping wet but very wet. this is not how my baby is suppose to wake up with a wet bed because the dippers are leaking. I'm very upset and disappointed in this product and will never buy huggies again. He use the pants, but what does this help if every night his bed is wet in this cold weather, he is just getting sick because of his wet bed and I have to change his bedding every morning
Huggies dry comfort and huggies gold
Hi
Im alvene lloyd. It is so sad that I must sent a complaint... Ive been using huggies from my 2nd born and I only had once a problem with the huggies gold for girls but.. But thats in the past. Now I have my 4th baby and he is 4 months old and I never lost my faith in the huggies brand especially the dry comfort but I used pampers since birth up until 2 months... And I must say I had to change toe huggies. I bougth the huggies gold and it was a nightmare... My son had a rash at his inner thighs penis and testicals. Had to take him to doctor.. Then I changed to dry comfort worse now im sitting with half packet of dry comfort and half packet of gold... And now im thinking of buying him the extra care. But im so scared... And huggies is my brand since my 2nd baby... To contact me back please use my email address [protected]@gmail.com
Huggies snug & dry size 6
My daughter is 2&we have been using Huggies since she was born.the past 3 boxes bought from Walmart the Velcro snaps have been ripping all the way off as I'm changing her as Im trying to Velcro them.I try to make the best of it since money's limited but it hasn't worked.i would like a refund to try a different Huggies type or maybe go to a different store to purchase. I do not plan on switching brands what so ever, we will be using until potty trained. My email is [protected]@gmail.com
Desired outcome: Refund
inferior quality
good day, I have been sending mails since the beginning of June regarding a pack of Huggies gold nappies that were not up to standard, I did once get a mail saying the file was too large to send so i sent it off without pics and then they wanted pics which i sent off, they sent me a reference number and I had to resend off more pics, till now i have no heard back from anyone. my reference number is [protected]. I explained that i had to use most of the nappies as i was without another option but i have a few left at home and i have whatever pics are needed.
faulty
I was disappointed after using huggies for almost 2 years now the pulls whenever i buy them a diaper or two is not complete on one side he diaper will be open and you can close because its a pull this is now the 3rd time am seeing this. Now instead of using the 44 pants i will only be using 41 its not fair really i just hope you could look into this because i really like this product but will like to use each and every diaper i pay for
Desired outcome: compansate me with new pack
Good day
I have exactly the same problem. has anyone gotten back to you?
Nope still waiting
Newborn nappies
I bought a box of newborn Huggies only half the tabs were in them.I couldn't return them as I had lost the receipt and had no way back to the shops.
Desired outcome: I'd just like my box of nappies replaced if I could please.
Huggies gold 4+
Hi. on the 26th july 2021 I bought huggies gold 4+nappies at dischem southgate mall as usual but to my surprise they are leaking. I just woke up to find my my baby wet😢😢😢. I have been using huggies gold on all my kids I have never had this problem before I dont know what is happening with huggies now I'm very disappointed coz it's the only brand I trusted.
Product
I bought Huggies dry comfort at Shop rite on the 28th of June size 5 jumbo pack, I bought 2 for my son, he wakes up wet it does not even last up to 5 hours, I am very disappointed because I need to change the baby every 4-5 hours, I trusted Huggies all my babies I used it for years I've never had to wake up and my baby is wet even on his vest, I'm very disappointed, kindly assist or explain why is the nappies changed and it now doesn't look the same, My name is Adelaide Mokoena I'm from lephalale, my email [protected]@gmail.com
Contacts [protected]
Desired outcome: Kindly refund me or give me the Huggies I know and used to
huggies gold pants size 4 . I have a few nappy pants that was bought we pants torn at the side when pulling up the pants before it even reach the top
Good day
I am very unhappy with my last purchase in June 2021 on Huggies gold size 4 pants .
I bought 2 packets as usual and when i start to use the new pack of Huggies pants i was very dissapointed in the pants. I have a few pants now that does exactly the same. When pulling up the pants on my daughter the pants torn at the side even before reaching the top of her leg. The pants are the perfect size for her and fits perfectly but this happened a few time's now. With the first 5 nappy's I saw it as a fabric fault and threw it away but when this continued with the rest of the nappy's it became a problem and I am losing money now.
I am using huggies gold since birth and this is an excellent product. I will not change my brand but would highly appreciate it if you would assist me regarding the faulty pant's
Kind regards
Madeleine
[protected]
[protected]@acvanrooyen.co.za
Desired outcome: replacement
Overview of Huggies complaint handling
-
Huggies contacts
-
Huggies phone numbers+1 (877) 648-2484+1 (877) 648-2484Click up if you have successfully reached Huggies by calling +1 (877) 648-2484 phone number 0 0 users reported that they have successfully reached Huggies by calling +1 (877) 648-2484 phone number Click down if you have UNsuccessfully reached Huggies by calling +1 (877) 648-2484 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +1 (877) 648-2484 phone numberUSA and Canada1800 946 6591800 946 659Click up if you have successfully reached Huggies by calling 1800 946 659 phone number 4 4 users reported that they have successfully reached Huggies by calling 1800 946 659 phone number Click down if you have UNsuccessfully reached Huggies by calling 1800 946 659 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling 1800 946 659 phone number100%Confidence scoreUnited Kingdom1800 028 3341800 028 334Click up if you have successfully reached Huggies by calling 1800 028 334 phone number 3 3 users reported that they have successfully reached Huggies by calling 1800 028 334 phone number Click down if you have UNsuccessfully reached Huggies by calling 1800 028 334 phone number 1 1 users reported that they have UNsuccessfully reached Huggies by calling 1800 028 334 phone number50%Confidence scoreAustralia8800 200 57578800 200 5757Click up if you have successfully reached Huggies by calling 8800 200 5757 phone number 2 2 users reported that they have successfully reached Huggies by calling 8800 200 5757 phone number Click down if you have UNsuccessfully reached Huggies by calling 8800 200 5757 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling 8800 200 5757 phone number100%Confidence scoreRussia+1 (800) 102-2221+1 (800) 102-2221Click up if you have successfully reached Huggies by calling +1 (800) 102-2221 phone number 0 0 users reported that they have successfully reached Huggies by calling +1 (800) 102-2221 phone number Click down if you have UNsuccessfully reached Huggies by calling +1 (800) 102-2221 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +1 (800) 102-2221 phone numberIndia1800 821 1881800 821 188Click up if you have successfully reached Huggies by calling 1800 821 188 phone number 2 2 users reported that they have successfully reached Huggies by calling 1800 821 188 phone number Click down if you have UNsuccessfully reached Huggies by calling 1800 821 188 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling 1800 821 188 phone number100%Confidence scoreMalaysia+1 (800) 484-4437+1 (800) 484-4437Click up if you have successfully reached Huggies by calling +1 (800) 484-4437 phone number 0 0 users reported that they have successfully reached Huggies by calling +1 (800) 484-4437 phone number Click down if you have UNsuccessfully reached Huggies by calling +1 (800) 484-4437 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +1 (800) 484-4437 phone numberSingapore+1 (972) 281-1200+1 (972) 281-1200Click up if you have successfully reached Huggies by calling +1 (972) 281-1200 phone number 0 0 users reported that they have successfully reached Huggies by calling +1 (972) 281-1200 phone number Click down if you have UNsuccessfully reached Huggies by calling +1 (972) 281-1200 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +1 (972) 281-1200 phone numberUnited States+64 800 733 703+64 800 733 703Click up if you have successfully reached Huggies by calling +64 800 733 703 phone number 3 3 users reported that they have successfully reached Huggies by calling +64 800 733 703 phone number Click down if you have UNsuccessfully reached Huggies by calling +64 800 733 703 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +64 800 733 703 phone number100%Confidence scoreNew Zealand+44 800 083 0985+44 800 083 0985Click up if you have successfully reached Huggies by calling +44 800 083 0985 phone number 2 2 users reported that they have successfully reached Huggies by calling +44 800 083 0985 phone number Click down if you have UNsuccessfully reached Huggies by calling +44 800 083 0985 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +44 800 083 0985 phone number100%Confidence scoreUK & Rest Of Europe+39 800 379 009+39 800 379 009Click up if you have successfully reached Huggies by calling +39 800 379 009 phone number 2 2 users reported that they have successfully reached Huggies by calling +39 800 379 009 phone number Click down if you have UNsuccessfully reached Huggies by calling +39 800 379 009 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +39 800 379 009 phone number100%Confidence scoreItaly+86 216 028 8100+86 216 028 8100Click up if you have successfully reached Huggies by calling +86 216 028 8100 phone number 3 3 users reported that they have successfully reached Huggies by calling +86 216 028 8100 phone number Click down if you have UNsuccessfully reached Huggies by calling +86 216 028 8100 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +86 216 028 8100 phone number100%Confidence scoreChina+852 23 333 543+852 23 333 543Click up if you have successfully reached Huggies by calling +852 23 333 543 phone number 2 2 users reported that they have successfully reached Huggies by calling +852 23 333 543 phone number Click down if you have UNsuccessfully reached Huggies by calling +852 23 333 543 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +852 23 333 543 phone number100%Confidence scoreHong Kong+62 800 122 5552+62 800 122 5552Click up if you have successfully reached Huggies by calling +62 800 122 5552 phone number 2 2 users reported that they have successfully reached Huggies by calling +62 800 122 5552 phone number Click down if you have UNsuccessfully reached Huggies by calling +62 800 122 5552 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +62 800 122 5552 phone number100%Confidence scoreIndonesia+63 884 6402+63 884 6402Click up if you have successfully reached Huggies by calling +63 884 6402 phone number 3 3 users reported that they have successfully reached Huggies by calling +63 884 6402 phone number Click down if you have UNsuccessfully reached Huggies by calling +63 884 6402 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +63 884 6402 phone number100%Confidence scorePhillipines+82 800 227 007+82 800 227 007Click up if you have successfully reached Huggies by calling +82 800 227 007 phone number 2 2 users reported that they have successfully reached Huggies by calling +82 800 227 007 phone number Click down if you have UNsuccessfully reached Huggies by calling +82 800 227 007 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +82 800 227 007 phone number100%Confidence scoreSouth Korea+66 22 303 131+66 22 303 131Click up if you have successfully reached Huggies by calling +66 22 303 131 phone number 2 2 users reported that they have successfully reached Huggies by calling +66 22 303 131 phone number Click down if you have UNsuccessfully reached Huggies by calling +66 22 303 131 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +66 22 303 131 phone number100%Confidence scoreThailand+84 839 979 639+84 839 979 639Click up if you have successfully reached Huggies by calling +84 839 979 639 phone number 2 2 users reported that they have successfully reached Huggies by calling +84 839 979 639 phone number Click down if you have UNsuccessfully reached Huggies by calling +84 839 979 639 phone number 0 0 users reported that they have UNsuccessfully reached Huggies by calling +84 839 979 639 phone number100%Confidence scoreVietnam+90 850 202 3100+90 850 202 3100Click up if you have successfully reached Huggies by calling +90 850 202 3100 phone number 2 2 users reported that they have successfully reached Huggies by calling +90 850 202 3100 phone number Click down if you have UNsuccessfully reached Huggies by calling +90 850 202 3100 phone number 2 2 users reported that they have UNsuccessfully reached Huggies by calling +90 850 202 3100 phone numberTurkey+27 800 115 711+27 800 115 711Click up if you have successfully reached Huggies by calling +27 800 115 711 phone number 21 21 users reported that they have successfully reached Huggies by calling +27 800 115 711 phone number Click down if you have UNsuccessfully reached Huggies by calling +27 800 115 711 phone number 16 16 users reported that they have UNsuccessfully reached Huggies by calling +27 800 115 711 phone number14%Confidence scoreSouth Africa+55 800 709 5599+55 800 709 5599Click up if you have successfully reached Huggies by calling +55 800 709 5599 phone number 4 4 users reported that they have successfully reached Huggies by calling +55 800 709 5599 phone number Click down if you have UNsuccessfully reached Huggies by calling +55 800 709 5599 phone number 1 1 users reported that they have UNsuccessfully reached Huggies by calling +55 800 709 5599 phone number60%Confidence scoreBrazil
-
Huggies addressP.O. Box 2020, Neenah, Neenah, Wisconsin, 54957-2020, United States
-
Huggies social media
Most discussed Huggies complaints
missing diapersRecent comments about Huggies company
Huggies little movers diapers
Pepi Hospital
4 reviews
Monkey Preschool Lunchbox
16 reviews
Babyshop
1 review
Kids Bowl Free
6 reviews
Eliza James Kids
2 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.