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Huggies Complaints 488

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M
10:20 pm EST

Huggies simply clean wipes

My son had a reaction to the wipes he broke out in a rash and has been screaming in pain every time I change him. He is a year and one month old, we've always used Pampers wipes, but since my son loves Mickey I saw the package and bought them instead, he has now been in severe pain and crying constantly, it is heartbreaking.
We bought a large pack that is now a complete and total waste of money, but worse than that I have to go through the emotional pain every time I change his diaper and he screams. I am putting diaper rash ointment on the rash and I will be taking him to the doctor it the problem persists.

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pobarjenkins
Minneapolis, US
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Nov 27, 2016 1:43 am EST
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You should contact the retailer of purchase and/or Huggies. Allergic reactions do happen and usually these resources are happy to offer you something else.

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S
4:17 am EST
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Huggies snug & dry size n

We recently had a baby boy and bought a 140 pack of Huggies Snug and dry (size N) as his first set of diapers (besides the few pampers that we got from the hospital). Although we did not notice any diaper rashes (which is good), we did notice that often times the diaper leaks leaving my newborn's clothes, sheets wet.
These were mostly fine in the beginning, but we're facing the issue more frequently off late. Also we checked, and the baby is still approx 8lbs, so size n is still appropriate.

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pobarjenkins
Minneapolis, US
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Nov 27, 2016 2:16 am EST
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In my experience, with two babies completed, we have always gone to size one at a weight of 8lbs. The sizes are only estimates based on average bladder output and weight. This does not take into account appetite, formula/breast, body build, and many more factors. Our baby currently is well within the range for size two, but requires size three.

I recommend either passing this size off to someone else, or trying to return them. This is a problem that affects ALL parents. Good luck with baby!

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C
1:33 am EST

Huggies huggies little snugglers

The huggies little snugglers have given my newborn child sever diaper rash luckly its sort of clearing up. We also use huggies wipes but this brand of diapers has not only aaffected my son, but also myslef i have horrible burning rash on the top of my hands, and this has apperently been reported in several cases. Ive had this for a continues amount of says. Would like to talk to an associate but as a new father i am going to be taking action on huggies. No child shoukd have to go through this the slightest bit.

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pobarjenkins
Minneapolis, US
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Nov 27, 2016 2:19 am EST
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This does happen rarely with diapers/wipes/formula/etc. I would recommend contacting the retailer of purchase or Huggies for assistance.

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L
7:37 pm EST

Huggies size 4 112 pack, snug & dry ultra

16 diapers are missing the closure tabs. These are pretty much useless. How will this be resolved and how soon? Diapers are very expensive. I buy them monthly and keep them stocked. These 16 unusable diapers are an inconvenience as they will put us at a diaper shortage earlier than planned. How does this happen? Aren't these items inspected before packaging. I'm highly upset. What if I was out with my little one and just grabbed a few to throw in her diaper bag, and the she needed to be changed. I'd be in trouble. She would have diapers in her bag that I wouldn't be able to use. I know things happen but new moms all over the world are spending money for these things and we're depending on them to work!

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9:53 pm EST
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Huggies wipes & diapers

they have both have broke open on my newborn an 2 year old they don't last but maybe 5 hours don't even hold them over all-night like there suppose too as we all know that would be false adversitment on TV plus from what they say on the package the diapers comes in, they should hold good for a newborn baby, I've tried all brands you guys have out with both my kids, && they seem to literally do the same thing bust open

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Update by brittanyhubbard
Nov 22, 2016 9:57 pm EST

your diapers leak makes places around Mt 2 year olds legs can't hold a newborns piss for more then 5 hours the stuff that's suppose to hold the piss break out all over my baby's private places your commercials lie

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C
2:48 pm EST

Huggies huggies 88 ct newborn diapers

Hi first off I have to say I love Huggies brand the wipes an diapers. It's the only brand I trust for my babies I recently just had a baby girl! An of course I only want to use Huggies on her because it's the only brand that works for my kids I never had any problems with them but sadly an oddly I've had a problem with them. I've purchased the 88 pack of newborn diapers an when I opened them to put one on my daughter I noticed there wasn't 88ct in there I was missing a few an a few was defected like their was a tear in a few of them an had a different Oder to them I grabbed the none defected ones an put one on my daughter but then later that day she broke out in a rash all over where the diaper was I'm not sure why it would do that seeing as I used this brand before an she was perfectly fine I told all my friends what happened an they didn't know why that would happen so all those diapers went to waste an I had to go out an buy another pack of diapers I bought The same kind of diapers thinking it was probably a really bad batch the new ones I bought had all the diapers it was suppose to have an my daughter didn't get a rash from those but I feel very cheated out of my money getting a bad batches of diapers an wasting my time getting an for my daughter to go through this is very saddening an having to go back an Get diapers cause of that an I don't want anyone's child to have to go through that is there anything yous can do to help me out please I love this brand of diapers an I will continue to use them cause they are by far the best an I still will recommend Them to every expecting or new mom I just sadly got a bad batch of diapers it happens to everyone once in awhile I'm just glad it's over an thanks again for taking the time to view this message an making sure this won't happen to someone else's baby

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pobarjenkins
Minneapolis, US
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Nov 17, 2016 11:29 am EST
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You should contact Huggies and the store of purchase directly.

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4:55 pm EST
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Huggies huggies

I'm a customer in have been using huggies for 2 years so I brought a case with 170 in there and my daughter broke out with a rash really bad and I have brought diaper rash cream took her to her doctor he think it must have been to much perfume or a bad batch but I'm lost or confused rather like I ve said been using huggies for two years. I'm defnly giving you all a call

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Wine Is Good
Wine Is Good
US
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Nov 06, 2016 6:07 pm EST

Two years and no problems suggests the kid just got a random rash. It happens. If your kid is two, get it out of diapers and into potty training.

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B
7:15 pm EDT

Huggies pull ups learning design all around protection

Friends with little ones,
These are Huggies pull ups. The pull up on the right Kali had on and after wearing it for a bit she kept saying her potty hurt and pulling at it. She said she had to potty so when I took her to the bathroom and pulled this off I felt the sharp particles. The one on the left is brand new and out of the container. It looks like when they are worn and the padding breaks down there are sharp particles/things that come through. She seriously has been complaining of her potty hurting the last two months and we even took her to the doctor in case she had an infection. This is so crazy to me! I would like to call the company and personally thank them for her soreness and discomfort the last few months. No wonder no diaper cream was helping! 😡😟

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K
4:47 am EDT

Huggies overnites

This is the third time my son's Huggies Overnites diaper has exploded overnight all over him. The inside gel that is supposed to absorb urine was in pieces stuck all over his belly, back and legs. After a third time I decided to write this complaint. There is nothing like being awake for 2 minutes and then having to give your child a bath while he screams the whole time because it isn't routine. The photo is of the exploded Higgies Overnite underneath a Luvs backwards. I do that to avoid my son taking off his diaper. But the exploded pieces are from the Huggies Overnite.

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2:45 pm EDT
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Huggies huggies snug n dry size 3 diapers

I switched completely over to Huggies and have loved all their products up until this last box I purchased. Every single time I change my son no matter what how wet he is there is the gel crystal innards of the diaper all over his private parts. I'm curious if you guys had a bad batch of diapers or if I should switch diaper companies because of this issue?

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A
10:02 am EDT

Huggies huggies wipes

This company deserves a law suit. First my butt got chapped then my butt just burned for weeks and weeks. I got jumbo packs of this crap. If they did this to a baby I would want to kill them. This is beyond horrible and painful. They deserve a law suit. I have never used this garbage on my vagina area but I've had a non stop god awful painful yeast infection for months. DO NOT BUY HUGGIES THEY SHOULD BE OUT OF BUSINESS ABUSING PEOPLES BODIES THIS WAY!

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4:16 pm EDT

Huggies huggies dry comfort size 4

I've bought the jambo packet on Friday at checkers at Klipfontein in Witbank south Africa I use Huggies all the time but with bag I've had to change my so every 2hours as he would be wet from head to toe at first I thought I didn't put it on properly but this has been ongoing for 2days and its not on cause at this rate they won't even last me a week

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K
6:06 pm EDT

Huggies size 1 diaper

Hello i have a 2month old and have been using huggies and bought a box of size 1 from Walmart website and the diapers are horrible every time my son poops they don't hold the poop it comes out everywhere this is first pack that has done this and all I have used on him is huggies but usually get from costco very unhappy with this box not going to use anymore it's always a huge mess I never had this problem with any of previous huggies may try pampers cause tired of cleaning up poop everywhere. Just wanted to let u know thxs krista

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11:30 am EDT
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Huggies dry comfort

I bought a pack of Huggies dry comfort, like I do every month, when I got to the middle of the pack I found a few diapers that are way smaller I'm size!
Like they belong in the new born pack!
I have never had a problem with Huggies until now.
I have tried stretching the diaper incase it just got crushed in the pack but no help. There is no way my 12 month old. Can wear that size diaper which means it's a waste of money and the diapers!

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3:13 am EDT
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Huggies huggies newborn wet wipes

I am extremely disappointed with your wet wipes. I have a 5 week old baby and purchased your products because I've heard they are of a very high standard. However, much to my dismay, when I tried to use the wet wipes they were so wet that they disintegrated into small pieces when I tried to pull one out the bag. This continued through out half of the bag until I finally got a wet wipe that actually came out in one piece. As I mentioned I have a 5 week old baby and need as much convenience as possible during nappy changing times. I am extremely disappointed at a product that is supposed to be reliable and give me and my baby consistent good quality! REALLY REALLY annoyed

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11:22 am EDT
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Huggies huggies little movers

On 04/28/2016 i purchased a Case of huggies lil movers from Rite Aid in Geneva Ohio. These diapers are leaking n drooping. i buy huggies all the time faithfully, and never have i had a soaked bed when i woke up, until today! Then an hour later the same thing. I'm disappointed in the quality of diaper i got this time and would like to be refunded for my purchase. or at the least a new box of diapers. Huggies lil movers size 4.
thank you Megan Leffel

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2:47 pm EST
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Huggies defective

The day this happened was on 1/15/2016. I have a 2 year old son who is in size 5 and I have been using Huggies for 4 years now with my other son and when I opened the box the diapers were stuck together. I tried to pull them apart but when I did the straps pulled off. I have never had this problem with huggies. I have used huggies and only huggies with both my kids. I love huggies and hope that this happens no more.

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Update by charity puckett
Feb 02, 2016 2:48 pm EST

upset

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1:03 pm EST
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Huggies gold diapers for girls

Good day I have a complaint regarding the Huggies Gold for girls. This is the 2nd bag that is doing this. The nappy is not even full, then the inside of the nappy "breaks" or should I say "pulls appart" then the nappy hangs in the middle. Pampers nappies hangs when its full but not Huggies. This is not nice as it is not pleasant on the eye when the child is wearing a dress or tight pants. People will comment and tell you that you need to change the child in the meantime the nappy is suppose to take much more. I end up using more nappies than before. Please look into this matter? The nappy size is 4+. Awaiting your soonest reply. Regards Mrs G Stoffberg Cell +[protected]

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1:00 am EST
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Huggies baby diaper - medium size

Sir, We purchased the huggies minimum size diapers packet from the shop and found it is not usable. As even after wearing this diaper, our baby is not comfortable, it is leaking as its fitting is not good as other diapers we used, for eg- Mammy poko pants. As our money is really wasted our having your product, It is advisable to kindly clear this issue ASAP, otherwise your brand value will be really diminishing day by day Regards Ashish beeyani ashishbeeyani.[protected]@gmail.com

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K
8:14 pm EST

Huggies little movers

My 14 month old son has been wearing Huggies Snug and Dry for the longest time and they work great. About 2 weeks ago we signed up for a Costco membership in Appleton, WI and we saw a bulk package of Huggies Little Movers for a decent price so we decided to give them a try instead. Worst decision. The Huggies Little Movers diapers are designed with an extra 'velcro' to help give the diapers extra security for babies who are on the go. Well, my son is constantly on the go and that extra velcro has been causing major red sores and swelling on his upper thighs. On top of that, I cannot even count how many diapers have been thrown away unused because of the little flaps ripping off so easily! For being titled "Little Movers", these diapers definitely do not seem to be designed for a baby who is on the go at all. I am actually very disappointed in Huggies because I am a very brand loyal customer and I have always thought so highly of Huggies Little Snugglers when my son was an infant and Huggies Snug N Dry since he was about 6 months old. Now, I don't know that I will stick with Huggies - I feel a little ripped off and hurt that they would allow a product that causes babies so much hurt and swelling, and I'm shocked that there product was made with such poor material that rips apart so easily causing many, many diapers to be wasted.

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About Huggies

Screenshot Huggies
Huggies is a brand specializing in baby care products, primarily known for their diapers and wipes. They offer a range of diaper sizes for different baby stages, as well as specialized products for swimming and overnight protection. Huggies also provides a line of natural wipes designed for sensitive skin.
How to file a complaint about Huggies?

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1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Huggies in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Huggies. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Huggies on ComplaintsBoard.com.

Overview of Huggies complaint handling

Huggies reviews first appeared on Complaints Board on Jul 15, 2008. The latest review Huggies diapers was posted on Sep 23, 2024. The latest complaint baby rash caused by wipes was resolved on Aug 22, 2015. Huggies has an average consumer rating of 1 stars from 488 reviews. Huggies has resolved 43 complaints.
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  1. Huggies Contacts

  2. Huggies phone numbers
    +1 (877) 648-2484
    +1 (877) 648-2484
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    USA and Canada
    1800 946 659
    1800 946 659
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    100%
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    United Kingdom
    1800 028 334
    1800 028 334
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    50%
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    Australia
    8800 200 5757
    8800 200 5757
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    100%
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    Russia
    +1 (800) 102-2221
    +1 (800) 102-2221
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    India
    1800 821 188
    1800 821 188
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    Malaysia
    +1 (800) 484-4437
    +1 (800) 484-4437
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    Singapore
    +1 (972) 281-1200
    +1 (972) 281-1200
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    United States
    +64 800 733 703
    +64 800 733 703
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    New Zealand
    +44 800 083 0985
    +44 800 083 0985
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    UK & Rest Of Europe
    +39 800 379 009
    +39 800 379 009
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    Italy
    +86 216 028 8100
    +86 216 028 8100
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    China
    +852 23 333 543
    +852 23 333 543
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    Hong Kong
    +62 800 122 5552
    +62 800 122 5552
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    Indonesia
    +63 884 6402
    +63 884 6402
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    Phillipines
    +82 800 227 007
    +82 800 227 007
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    South Korea
    +66 22 303 131
    +66 22 303 131
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    Thailand
    +84 839 979 639
    +84 839 979 639
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    Vietnam
    +90 850 202 3100
    +90 850 202 3100
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    Turkey
    +27 800 115 711
    +27 800 115 711
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    14%
    Confidence score
    South Africa
    +55 800 709 5599
    +55 800 709 5599
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    60%
    Confidence score
    Brazil
    +1 (877) 648-2484
    +1 (877) 648-2484
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    More phone numbers
  3. Huggies address
    P.O. Box 2020, Neenah, Neenah, Wisconsin, 54957-2020, United States
  4. Huggies social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 28, 2024
  6. View all Huggies contacts
Huggies Category
Huggies is ranked 2 among 47 companies in the Kids and Baby category

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