Hungry Jack's Australia review: food and the service

I ordered a burger box on Monday night at newcomb hungry jacks in Victoria, it was so distgusting that I rang up and complained and got a new one the next night and that was actually worse I don't know if they did it on purpose and the manager Hayley was so rude to me saying she promises it wasn't bad and the way she spoke to me was appalling, I do not take it into any consideration to get treated the way I did. This has happened to me at not just this hungry jacks but also at Belmont hungry jacks. I am so upset of the way I have been treated