How is Hyatt’s rated by guests?
Hyatt’s earns a 1.4-star rating from 142 reviews, showing that the majority of guests are dissatisfied with their stays.
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fraud and scam
I recently stayed at the Hyatt Airport hotel in Orlando, FL. A few days after getting home the charges went through. The bill was $812.52 and should have been $715.52. After contacting the hotel, I was told I had 3 cars in valet (how?). The hotel refunded me for one of the cars $48. I called customer service and corporate offices and was told I would have to dispute the charges on my card as they were not going to refund the extra valet charges. The customer service agent Jason told me I was not telling the truth that the hotel had proof of the extra cars in valet. Corporate offices said whatever the hotel says is what goes. I would recommend finding other accommodations if going to Orlando. The hotel and staff were nice and friendly however it has been a headache after leaving. Is this really how a business is operated? It makes it worse when no one can assist you with the problem.
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Overview of Hyatt complaint handling
Hyatt reviews first appeared on Complaints Board on Sep 24, 2008.
The latest review Lies and power outages was posted on Nov 11, 2024.
The latest complaint over charged on our bill at the hyatt herald square new york was resolved on May 14, 2019. Hyatt has an average consumer rating of 1 stars from 142 reviews.
Hyatt has resolved 13 complaints.
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Hyatt emailscustomerservice@hyatt.com100%Confidence score: 100%Support
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Hyatt address71 S Wacker Dr. № 1000, Chicago, Illinois, 60606, United States
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 12, 2024
Hyatt Category
Hyatt is ranked 7 among 518 companies in the
Travel and Vacations category
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ı stayed Hyatt eloıte ın parıs. the room was freezıng and dıd not fıxed for two nıghst and ı send my comlain to Custmer servıce . ı had received super arugant and non professıonal message . never stay agaın
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I don't have a complaint!I would like to sign up to be a mystery shopper, I figure complaint dept would be the place to find out to go from here!If you could please direct me the right department I would be very grateful.Thanks, Jacqueline Hernandez here in Va.Have a great day.Jacqueline