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Hybrid2Go Complaints 4

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J
5:01 pm EST
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Purchase a battery and when called back because battery failed they said they had no information on the invoice. I sent them, but I investigated and found out the same owners keep going out of business and changing their names to avoid honoring warranties. Here’s a few complaints that I noticed, and there are two numerous to mention in this small forum, I...

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ComplaintsBoard
L
12:36 pm EDT

Hybrid2Go Company dissolved, no lifetime hybrid battery. Company changed name to hybrid2go

I purchased a lifetime hybrid battery at a cost of $2500+ from LIFETIME HYBRID BATTERIES in January 2022. It is now October 2022 and the hybrid battery went out again. I called Lifetime Hybrid Batteries to initiate the "lifetime warranty" only to find out that the company's webpage is down, the voicemails are full, the phone does not answer and business is shut down.

I call HYBRID2GO and I let them know about my prior experience with a battery company and spoke to the representative to get a feel for their business. The owner/ representative says that he has been in business for 5 years. I learn that HYBRID2GO has actually only been an LLC since 2021. Lifetime hybrid batteries, though, has been in business since 2018. I also learn that HYBRID2GO is based in Santa Barbara, which is in the same vicinity and Ventura county as Lifetime Hybrid Batteries.

It does not take a brain surgeon to figure out that these are one and the same company. They just changed the name of their LLC, so they do not have to fulfill their warranty promise of lifetime hybrid battery replacement.

Consumer, be careful of this company. You do not want to find yourself out of pocket for thousands of dollars of hybrid battery replacement, like myself. Now, I have to fork out over $3K to Green Bean Battery (a national outfit) to replace the faulty battery installed by Lifetime Hybrid Battery, who is now Hybrid2GO. Avoid HYBRID2GO at all costs! They will change their LLC name in a few years to avoid their warranty promises to the consumer.

Desired outcome: I would like my money back. $2500+

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H
2:45 am EDT
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Hybrid2Go (hybrid2go.com) claims they started business in December 2021, even though the owner, Cole Steverson, came over from Lifetime Hybrid Batteries, which has a BBB rating of F. I believe they change names every ~2 years so they don't have to uphold any "lifetime warranties" which is how they get you to buy their batteries. Based on other reviews I've...

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Is Hybrid2Go Legit?

Hybrid2Go earns a trustworthiness rating of 87%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Hybrid2Go highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Hybrid2Go to understand what to expect from them.

Hybrid2go.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hybrid2go.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Hybrid2go.com you are considering visiting, which is associated with Hybrid2Go, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Hybrid2go.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • No reviews for hybrid2go.com on popular sites. Be cautious and do additional research. Look for information about the Hybrid2Go and be careful with personal information or transactions.
  • Hybrid2go.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The hybrid2go.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
L
9:02 pm EDT

Hybrid2Go Replacing hybrid batteries with refurbished ones

I was told that the Refurbished Batteries were 1

The process begins with load testing the battery and identifying its current overall state of charge. The battery is then taken apart, and the battery modules or cells are exercised on Hybrid2Go’s equipment which restores their ability to store electrical energy. The modules are then tested, where their capacities are determined and they’re grouped with other modules of a similar power and capacity.

After a final charge and testing of the modules, the battery is built around the good cells. The remaining electrical and wiring components are checked, reconditioned, and tested to ensure proper operation. The battery connections or “Bus Bars” are upgraded with nickel plating to prevent corrosion, and to ensure top performance and long battery life.

2

And finally, the entire battery pack is then reassembled and load tested in its entirety. Simulating the same demands on the pack as real world driving. Every Hybrid2Go battery must meet stringent performance standards before it can be installed in your vehicle!

Desired outcome: They performed the swap of my battery last night 4/8/2022 I want my money back this is a total scam.

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Scammed victim 707
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Jul 16, 2022 12:45 am EDT

They came and took my hybrid battery which still game me nothing but issues to break down 4th of July weekend leaving town and is going to now cost me another $1700 ! There scamming people with bad batteries and then try to still collect! From what they advertised on there site is legally a lawsuit for them voided there contract before they even install there own batteries. Had sent an email for reminding payment due but when I tried to contact them in regards never can get ahold of anyone. Funny within there email that I couldn’t reply back they talked about taking my plate/vin number which I recorded them when they started performing the transfer amd really didn’t get anything expect my card information. Took them 10 min no test drive no concern just told me I needed to drive to reset codes previously stored. Wouldn’t suggest anyone to go there for any work! I’m reporting them with the BBB and BBA!

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Overview of Hybrid2Go complaint handling

Hybrid2Go reviews first appeared on Complaints Board on Apr 8, 2022. The latest review Lifetime warranty for installed hybrid battery was posted on Feb 7, 2024. Hybrid2Go has an average consumer rating of 1 stars from 4 reviews. Hybrid2Go has resolved 0 complaints.
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  1. Hybrid2Go Contacts

  2. Hybrid2Go phone numbers
    +1 (818) 472-1940
    +1 (818) 472-1940
    Click up if you have successfully reached Hybrid2Go by calling +1 (818) 472-1940 phone number 0 0 users reported that they have successfully reached Hybrid2Go by calling +1 (818) 472-1940 phone number Click down if you have unsuccessfully reached Hybrid2Go by calling +1 (818) 472-1940 phone number 0 0 users reported that they have UNsuccessfully reached Hybrid2Go by calling +1 (818) 472-1940 phone number
  3. Hybrid2Go address
    569 South Higuera Street Suite B, San Luis Obispo, California, 93401, United States
  4. Hybrid2Go social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024

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