Menu
For Business Write a review File a complaint
Star Towing Customer Service Phone, Email, Contacts

Star Towing
Reviews and Complaints

www.startow.com

Learn how the rating is calculated

1.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Star Towing Complaints 4

ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

Star Towing On January 20, 2023, I paid Star Towing for their services, but unfortunately, my vehicle got smashed and I noticed that $693.52 worth of my

On January 20, 2023, I paid Star Towing for their services, but unfortunately, my vehicle got smashed and I noticed that $693.52 worth of my personal belongings were missing. I received an estimate for the damages, which amounted to a significant sum. I have tried reaching out to them by leaving messages and sending emails, but they have failed to respond to my concerns.

Read full review of Star Towing
Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

Star Towing I got my car towed, but it's registered to my complex

I got my car towed, but it's registered to my complex. I came home at midnight, and my car was towed sometime between then and 10 am. That's not even 24 hours, and I wasn't notified at all. Now they want to charge me nearly $500 to get it back. I have no way of paying that amount, and I don't understand why my car was towed without any notice. The towing company is being careless, and we really need assistance.

Read full review of Star Towing
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

Star Towing Tow truck driver messed up my rooftop shower ($350 Market Price) and scratched the spoiler ($450 Market Price)

Tow truck driver messed up my rooftop shower ($350 Market Price) and scratched the spoiler ($450 Market Price). Both damages happened when the truck hit the garage ceiling where my car was parked. The management ain't responding to my calls or even contacting me about the complaint form I filled out there. I need the tow truck company's insurance info to make a claim with my insurance, but they won't give it to me.

Read full review of Star Towing
Hide full review

Is Star Towing Legit?

Star Towing earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Star Towing to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Star Towing is known for their high standards and safety. If you're thinking about dealing with Star Towing, it's wise to check how they handle complaints.

We found clear and detailed contact information for Star Towing. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Star Towing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the startow.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Startow.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The startow.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
P
Verified customer This complaint was posted by a verified customer. Learn more

Star Towing Star Towing towed my car illegally

Star Towing towed my car illegally. I parked in a residential loading zone with loading zone letters painted on the curb, no solid color, just the letters. It's right next to my friend's apartment at ***. ***. I was waiting for her husband to come home so he could assist me in loading my mobile wheelchair. I had been parked there for about an hour when they decided to tow my car. Can you believe it? And to make matters worse, they had the audacity to demand $400.00 to release my car. That's just plain wrong! I even have handicap license plates!

Read full review of Star Towing
Hide full review

Star Towing Reviews 0

Looks like Star Towing has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Star Towing, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Star Towing

Star Towing, a reputable and reliable towing service provider, is a leading name in the industry. With a strong commitment to customer satisfaction and a track record of excellence, Star Towing has established itself as a trusted partner for all your towing needs.

One of the key factors that sets Star Towing apart from its competitors is its team of highly skilled and experienced professionals. The company takes pride in employing only the best individuals who possess extensive knowledge and expertise in the field. These dedicated professionals are equipped with state-of-the-art equipment and tools, ensuring that every towing job is executed with precision and efficiency.

Star Towing understands the importance of prompt and reliable service, especially during emergency situations. Whether you find yourself stranded on the side of the road due to a breakdown or involved in an accident, Star Towing is just a phone call away. Their team of experts is available 24/7, ready to provide immediate assistance and get you back on track in no time.

In addition to their exceptional towing services, Star Towing also offers a range of other valuable services. These include jump-starts, tire changes, lockout assistance, and fuel delivery. No matter the situation, Star Towing has the expertise and resources to handle it effectively and efficiently.

What truly sets Star Towing apart is their unwavering commitment to customer satisfaction. They prioritize building strong relationships with their clients by providing top-notch service and going above and beyond to meet their needs. From the moment you contact them until the completion of the job, you can expect professionalism, reliability, and personalized attention.

Star Towing's dedication to excellence extends beyond their immediate services. They also prioritize safety and adhere to the highest industry standards. Their team undergoes regular training and stays up-to-date with the latest towing techniques and safety protocols. This ensures that every towing job is carried out with the utmost care and attention to detail, minimizing any potential risks or damages.

With a solid reputation built on years of exceptional service, Star Towing has become the go-to choice for individuals and businesses alike. Whether you require towing services for your personal vehicle or need assistance with a commercial fleet, Star Towing is the name you can trust.

In conclusion, Star Towing is a highly reputable and reliable towing service provider that offers a wide range of services to meet all your towing needs. With their team of skilled professionals, commitment to customer satisfaction, and dedication to safety, Star Towing is the ideal choice for anyone in need of efficient and trustworthy towing services.

Overview of Star Towing complaint handling

Star Towing reviews first appeared on Complaints Board on Sep 1, 2023. The latest review On January 20, 2023, I paid Star Towing for their services, but unfortunately, my vehicle got smashed and I noticed that $693.52 worth of my was posted on Sep 7, 2023. Star Towing has an average consumer rating of 1 stars from 4 reviews. Star Towing has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Star Towing Contacts

  2. Star Towing phone numbers
    +1 (858) 573-8700
    +1 (858) 573-8700
    Click up if you have successfully reached Star Towing by calling +1 (858) 573-8700 phone number 0 0 users reported that they have successfully reached Star Towing by calling +1 (858) 573-8700 phone number Click down if you have unsuccessfully reached Star Towing by calling +1 (858) 573-8700 phone number 0 0 users reported that they have UNsuccessfully reached Star Towing by calling +1 (858) 573-8700 phone number
  3. Star Towing emails
  4. Star Towing address
    8060 Armour St, San Diego, California, 92111-3720, United States
  5. Star Towing social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all Star Towing contacts
Star Towing Category
Star Towing is ranked 397 among 450 companies in the Automotive and Vehicles category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.