Hyundai
Reviews and Complaints

Thank you in advance for taking the time to review this.
I fell in love with this car immediately, when I saw it coming into Hyundai, Midlothian Turnpike, Midlothian VA. I went over and put a deposit on it right away. It is such a cute car. I just bought this car on March 15, 2023, as soon as it came in. I retired in June 2022 was looking for a new car for my retirement to travel around the country. Picked Hyundai for the great warranty they have to last hopefully for much of the rest of my years..

when driver on a dark road with no street lights recently, I found the the headlights to be awful. Could not see hardly at all. I have had someone look at it and we read the manual. The lights built in are LEDS and cannot be replaced. If they are LED lights they are the dimmest LED lights I have ever seen. I feel that something should be done to correct this problem. As a senior citizen if is already harder to see well at night with good lights like what were on my 2019 Buick Envision which had lights that would light up the world, they were LEDs and very bright, not like these on the Hyundai.

Sincerely,
Yvonne R. Laliberte
1709 Featherstone Drive
Midlothian, VA 23113

I have a 2016 Hyundai Sonata with a pearl white color. I started to notice chipping of the paint on the roof and hood of my car some months ago now. After some research online it seems to be a known issue and I am definitely out if the warranty. There should be no reason why Hyundai will not cover this issue that is their fault. I will never buy Hyundai again.

I went to get my tags from the Wilcox County Lic. Department and was unable to get the tags because the old Title has a lien on it. They did give me an extension on the temporary tag. I spoke with an Attorney David Morgan and informed him of the situation, He told me it was illegal to sell a car with a lien on the title.

I have calls into Mr. Price at 5 Star Hyundai in Albany but he has NOT returned my call and I also have 3 calls into Ms. Knight, and she has not returned my call.

IF this situation is NOT resolved soon, I will have to call the Better Business Breau and put in a complaint. I am also sending a letter to Mr. Randy Parker CEO.

Dominic M Leone Jr

246 New Covenant Rd

Abbeville, GA 31001

[protected]

I have a Hyundai Lease originated in My 2021. I have PURPOSELY paid the lease in advance at the direction of my accountant. His reasoning was to be in a positive financial position as the $7500 government and corporate offers became available to show exceptional equity in this vehicle.

Currently I have paid 30 of the 36 months showing in my account as

23 months @ $6302 and 7 months a $1918 in credit. They will not update my buy out amount to reflect that actual cash paid nor will they provide a valid buy out to dealers. In essence they are holding my money and me captive and have not permitted the equity in my vehicle to be properly reflected.

It is my intent to file a complaint with the Better Business Bureau as well as my other consumer protection agency available to me at this time.

I would like to put a complaint through to Hyundai head office, for the experience and financial loss I experienced due to the sales department in one of the Branches not being up-to-date with which Vehicles are able to have a Tow bar fitted to it and which were not built to take a tow bar, as the chassis is not strong enough to tow. Below is the detail on my complaint On 19/10/2022 I purchased a Hyundai Creta 1.5 Auto Exec 3rd edition (Demo model) (the one with the new lights, and dark interior). When I purchased the Vehicle, I also included a tow bar as part of the Deal. The Sales Manager informed me that the tow bar is being built and I should get my tow bar in a couple of weeks. I kept following up on a regular basis, and was informed the tow bar is not yet ready, as after it is built, it needs to go for approval by Hyundai, and get SABS approval. I kept reminding the Sales Manager and Sales Agent who sold me the Vehicle, I am going away the end of January 2023 and require the tow bar by then, as I will not be able to fit 5 people and all luggage in the car to go down to the coast. This kept on for months with the same feedback. The beginning of January 2023, I followed up again, and was informed on the 2nd week of January by the Sales Manager, that it was just determined that the Vehicle was never built to take a tow bar, as the chassis was never built for towing. I then informed the Sales Manager, that I cannot keep a car that cannot tow, as this is the main reason I bought this vehicle. I took the car for its first 15 000 km service in Heidelberg Hyundai mid-January 2023. I had a discussion with the staff, and found out that Hyundai staff go on training just before a vehicle is launched, and during the launch of this Vehicle late 2022, they already were aware this specific model could not have a tow bar fitted to it. At the end I sold the Vehicle back to the dealership that I bought it from (I lost R20 000 in the sale, from what I originally purchased the Vehicle for), I also lost another R20 000 for settling the Vehicle early with the bank, and the installment amount I paid for the Vehicle.

I would have bought a different vehicle from the start, if I was informed upfront that this vehicle could not tow, and I would not have been negatively impacted financially. I am carrying the financial impact on my new car, that I bought end of January 2023. The Dealership I bought the Vehicle from is Boksburg Hyundai.

I purchased a 2015 Hyundai Sonata from Drivetime in 2021. I was not told it had a refurbished motor with an extended warranty in it when I purchased the vehicle. I found that out on 3/29 when the warranty company i pay for w/ my car payment denied my claim due to the motor having an extended warranty. I expressed my concern and my desires to not have it done this way as it would cost me more money, i would be without a vehicle longer, and i am now at risk of getting another motor that WILL do the same thing as this will be the 3rd motor put in this one single vehicle and that is absurd. I had another warranty company AND repair facility set up and in agreement to fix the car and i would have only paid 200 dollars out of pocket total and gotten my car back in a timely fashion. Hyundai has forced me into a corner by making me pay to have the air towed from the shop it’s at to a Hyundai dealer,i will be responsible for any missing or broken parts,or fluid, and all that is IF they decide to cover the motor. They are not willing to look or work with me to see if there was any way at all to get this extended warranty taken off my vehicle. One of the representatives i spoke with thought it was funny at how confused and upset I was and laughed at me while trying to ask a question. They are extremely disrespectful and unwilling to help.

Acceleration issue from a stop position, or when trying to over take on the highway. The car has no acceleration when the gas pedal is pressed, it takes a good 3 seconds to respond after the gas pedal is pressed then when it kicks in it just takes off, it very dangerous because you never know how the car will respond, someone will be killed if this issue is not resolved as soon as possible, to many people are complaining about this issue and Hyundai is not taking any action.

Good Afternoon
I had taken my car to Hyundai Edwin swales for a service on Thursday last week the 09.03.2023.
I was contacted to say that the service cannot be a carried out as per Liquid Capital.
I called liquid capital and was told that the contract was terminated last year as I was meant to take my car in for the 45000 service.
My car is only doing 36400 at the moment. I did not receive any notification from the dealership saying car was due for a service or else I would have taken it in.
Please can you look into this query and would appreciate someone contacting me on [protected]
ND 871101 is the vehicle registration.
Thank You

I booked my car for a service at Hyundai Roodepoort for Friday, 24th February 2023 but when I got there they told me that my car had to be serviced already in May 2022. When I took ownership of the car in February 2022, a salesman from Hyundai Constati Kloof, Elton Mackenzie told me that the car only needed a service again at 45 000 km again as the service for 30 000 km was already done. I was okay with that as the service book did not have a date for the 45 000 km and the book say's 45 000 or 2 years. I was told at Roodepoort that it is 1 year (confusing as the service book shows something else). The guy in charge has now told me that Mr. Mackenzie has left and that he is new, so who will assist me?

I have paid an amount of R7325.11 for a 30 000 km or two-year service plan which is nil and void yet Hyundai was paid. If I had known that my vehicle needed a service just after two months of driving it, I would have taken it for the service, I doubt any normal thinking person would PAY for something and just forfeit it.

I need to know what you will be done to rectify this problem as I was told that I need to pay for the 45 000 km service out of my own pocket. And also how does this affect my car in terms of service history and what happens to the money that was paid for the service plan?

My vehicle currently is now on 45 400 km and I have water that runs into the boot and I battle to get the car in reverse. I feel like I have been given a shoddy deal for someone to earn a commission and a dealership to make a sale. This is not the service guarantee I was told about when choosing a car and I am really disappointed with the service.

My new registration is KK66NRGP

Can you urgently get back to me as to how this matter is going to be resolved?

I await your urgent response to this matter before my car breaks down.

My 2018 Santa Fe Brock down on my way to Physio it was either the engine or transmission, all I know is it wouldn’t move. This happened on the 22 Mar. 2023. I had it towed to the dealer (Fredericton Hyundai) and it’s been sitting there for the last 6 days. I asked for a rental and was told I can’t have one until a mechanic checks it out and it can take up to 3 was to do so. Now I’m stuck with no vehicle. I am going in for major surgery in the coming weeks with no vehicle thanks Fredericton Hyundai . Every time I take my vehicle there for service they screw something up from note doing the work as asked to bolts falling off the tires. The last time I was there to get my winter tires installed on rims, I waited for 3hrs and 40 min. They brought the wrong tires up so I was put to the last in line.

My 2017 Hyundai Accent developed a transmission issue near the end of October 2022. I monitored this issue for about a week so I could give a good history of the hesitation between first and second gear (automatic).

1. 10 November to Victoria Hyundai, mechanic rode test, says transmission. Warranty paperwork "started". Booked for inspection.

2. 17 November 2022. 1000h. Mechanic has for three hours and confirms transmission. Service Rep (Phil) says it may take one month for response on warranty. Mechanic says okay to drive.

3. No word in December 2022.

4. Early January 2023 - no word.

5. Friday 13 January 2023, on errand in downtown, suddenly no reverse. Called Vic Hyundai, spoke to Julian, asked for loaner, and tow truck. Tow truck driver gave detailed outline of what happened. I'm informed no paperwork done - that Phil was fired. Luckily, Darryl the mechanic had made notes on what he felt and heard.

6. I was put through quite an ordeal to get the warranty work, I took past service papers to dealer, a week goes by no contact, I phone.

7. Then told transmission shipped from Calgary, will take five days (BY AIR?). Asked for a call when it arrived - no call. Asked for a call when transmission done - no call. Car should be ready Wednesday 15 February 2023 - no call.

6. Wednesday 15 February 2023, I called at 1600h and was told that my vehicle had been broken into overnight 14/15 February, along with others. I HAD NO CALL ALL DAY ABOUT THIS! Victoria Police informed me that they were NOT aware my car had been involved in this second round of break-ins! I had to do this MYSELF!

7. I have waited one week now and there has been NO contact. Phoned today, Julian is on lunch; called around 1415h, Julian has left for the day! I was told that Service Manager Anthony will call me as soon as possible, but the girl never asked my name or number so how's that going to work?!

8. It will be SEVEN WEEKS TOMORROW 24 February 2023 and I still have NO UPDATE!

Where is the "WAW" in this?!

I took photos but am unable to email them. This is only a synopsis of my experience... there is much more.

I bought a Hyundai Tucson last year in March 2022 at East Rand Hyundai. I was happy with everything explained to me by sales advisor. But to my suprise last week on 15th Feb 2023, the car didn't want to start. I called my insurance to tow it to Vereeniging Hyundai as it was the nearest dealer. They picked up that the battery is dead, should be placed. The lady also checked abd found out that there is warranty on the car. But its still on previous owners names, they cannot assist.

I must only pay the full amount from my pocket. When I callef East Rand hyundai where I bought the car about that, the lady told me, it cannot be changed to my nane untill the car is paid up.

Please advise me
Kebualemang Leticia Koko
[protected]
[protected]

My complaint is about the way I was treated by the service manager [Mr. lupo ]and service writer[ Mr. alvarez] dealer #41933 Hyundai of Leesburg fl. RO #398898 on 1/25/2023. broke down in savanna Ga, 6.30 pm on 95s heading home to Florida, had vehicle towed off the highway, To a hotel. Were I made arrangements to rent a U-Haul truck and tow dolly to bring vehicle and myself back to Florida, had to wait 2 days before a truck could be rented, returned to Florida and brought my 2012 Tucson to Jenkins of Leesburg Florida to be diagnosed, on 1/27/2023 at 5'47pm to Mr. alvarez, on 1/30/2023 Mr. alvarez phoned me to tell me that the engine was determined to be bad and that Hyundai was going to install a new long block under warranty at no cost to me, Wow I thought what a company, still do. so I was asked if I would want the belts and hoses replaced also while the engine was being replaced, I said no that I was a retires Hyundai certified technician and I would install the serpentine belt and all hoses myself. Mr. alvarez acknowledged my decline, and told me if I had any out of pocket expense's for the break down to bring them in to him and he would see they were given to Hyundai, So next day I brought him the receipts and was thinking maybe I would have the belt and hoses done, and asked how much he said 265.00, I declined again, and I was told that Hyundai was giving me a rental car, and hertz come got me and and I was given a Kia, on Saturday 2/03/2023 I was left a message by another person at 920 am that my car was ready and could be picked up at the cashier, I could not get there till around 445pm, and met a person at one of the service desked and explained I was here to get my vehicle, he asked my name and if I owed any money, I said no it was all taken care of under warranty by Hyundai, H got my paper work and said I owed 695.00 for belts and hoses and spark plugs, Shocker, I told him that was a mistake, he said to keep the rental and straiten it out Monday when Mr. sergio would be here. so I returned 715am on Monday the 6th of Feb. Mr. sergio called in sick, so I talked to the service manager Mr. lupo, whom was rude and sarcastic and accusatory towards me, after I explained everything stated above, after a brief heated conversation he dismissed the belt and hoses charged and I paid $260.12 for spark plugs and the labor to install,[ found my cabin air filter on my passengers floor with the side latches to my glove box and air box cover for cabin air filer, I installed them, and found a 12mm headed bolt on my cowl panel below left wiper arm]. Hyundai I find with research installs new spark plugs in there long blocks [still] from the factory as they should, I wasn't sure if they still did, I knew they use to, so I give Mr. lupo the benefit of the doubt, and when I got home I called other dealerships and they confirmed that spark plugs come with long blocks, so I was ripped off, I wonder how many other customers there doing or have done this too, Hyundai makes a great product, that's why I have owned 3, and worked on them for 21 years, coming from a carrier with Toyota for 20 years to Hyundai in 1998 when Hyundai got there stuff together and starting building great cars and with the best warranty in the business, N ow there at or above Honda, Toyota. and all others in my book, now look to the future with Geneses, but please look in to this situation, your customers are getting ripped off, by poor practices such as these actions.

Hyundai cashed the lease end payoff check in June 2022, and I still haven't received the title, and it's 2/7/23. I have tried multiple times to call, the bank that issued the payoff has tried numerous times and still no title. They even hung up on myself and bank reps when we wanted to talk to a manager to get more info. My registration is up in June and I need the title or my car isn't driveable, and that is a major problem for my family. I sent a certified, sign on delivery, letter and documents per the bank's request, to explain the situation and 3 weeks later it still hasn't been delivered by USPS, which sounds shady to me. Our Toyota title literally arrived in two after we bought it, and it seems this is a game Hyundai routinely plays.

I am a 2-time Santa Fe Limited owner and know of several friends and close family who have bought a Hyundai because of my love for my car. My 2020 Santa Fe Limited rims are pealing. I took it to the Carlsbad, CA and Escondido, CA Dealerships in late September of 2022, with 19,000 miles on it and they both said that as of June 2022, Hyundai no longer replaces the rims and instead they want the dealerships to find a company to resurface the rim for an extremely low amount of money, and no dealership can find anyone who will do the work for what Hyundai will pay. My rims are in terrible shape, and this has cause so much struggle and frustration I can't believe that Hyundai would default on a warranty issue. I have had 2 Case Workers from Hyundai Corp trying to help me with the dealerships and the dealerships can't get help from Corp. I even contacted the GM at the Carlsbad; CA Dealership and he can't even get this fixed. I am not getting help from anyone.

I doubt very much this is going to get anywhere since I have already contacted and heard back from Steven Mafiola, Director of Operations who called me to feed me a bunch of crap he knew he was going to do nothing about. I do have to give him credit for his performance on how he explained to me that having to read my letter was "disheartening". I am not sure he would have made the same performance had my son been injured due to the negligence of Hyundai. Domique Morrison is the service advisor, and has to be the rudest, most inconsiderate person I have ever encountered.

Below is the letter I wrote to Hyundai Corporate, followed by the phone call of empty promises of return calls, compensation and follow up by Steve Mafiola.

A misdiagnosis of what was wrong after they replaced the engine could have cost me over 4K. The refused to uphold the rental car policy is the engine class action lawsuit and after 3 months of having my car, they returned it with flat tires, a dead battery and filthy. Hyundai's or should say Steve Mafiola's excuse, we don't have any extra cars! Not my problem. Since I was not in the financial spot to rent a car, I lost time from work and had to depend on others!

Steve Mafiola was to return my call with a follow up to the MPG reimbursement gas card since it's been 6 months and I haven't received it yet. Crickets from the head honcho. I received and email from Erika, customer service, who said I will be receiving a check for the gas reimbursement which is supposed to be a gas card per the class action lawsuit. 2 months later and I still have not received it!

Hyundai Corporate,

I am writing to you today regarding the services I received on my 2012 Hyundai Tucson and the experience at ABC Hyundai Las Vegas.

I brought the car to the dealership on June 28, 2022 for the 150,000-mile service that was recommended. Attached is the invoice #134869. I had a concern that the muffler had a metal ping sound to it and asked them to check it out. See invoice indicating that nothing was found which was incorrect because muffler was still making noise at time of pick up. Questioned the technician and then trusted Service Advisor Dominique Morrison.

On August 4, 2022, my son was driving, and the car shut down while as he was traveling down a major road. I am thankful that he was not injured due to this incident. The car was towed to my local repair shop Atlas Automotive. Atlas Automotive diagnosed that the engine had seized. See Atlas automotive invoice #9386. The next step we took was to refer to our paperwork where we found there was a class action lawsuit recall on this issue with the engine. We were part of the class action lawsuit; therefore, we called ABC Hyundai and were advised to bring the car in. We had the car towed to ABC Hyundai on August 10, 2022, at our expense to have the engine repaired under the recall issue.

The car was towed and delivered to ABC Hyundai, Las Vegas on August 10, 2022, A few days later, I was contacted by Service Advisor Dominique Morrison. He said, “I see your car is in for service, what are we doing?” I reiterated to Dominique Morrison that the engine seized and, just a few days ago, he spoke with my husband who explained exactly that. He was extremely rude when speaking with me and told me he didn’t recall the conversation and would have to get back with me as he didn’t believe the engine would be covered. I asked him to call my husband to discuss the conversation they had a few short days prior to having my vehicle towed to ABC Hyundai Las Vegas per his request. Dominique Morrison called my husband back that same day and told him he would have to look into Hyundai covering the engine and get back to him. Dominique Morrison called me back and said my car was eligible for the engine replacement under the class action lawsuit as it was under 150,000 miles. Approximately a week later, Dominique Morrison called me and requested all the service invoices that I had on the car. The car was only serviced by the Hyundai dealership in Corona CA, where the car was bought brand new in 2012, and ABC Hyundai Las Vegas. The reason the car was only serviced by the dealers is that we got a gas card rebate after service because the mileage was overestimated on the original purchase. I had all but one invoice, and I provided all of them via email to Service Advisor Dominique Morrison as requested for corporate approval. After that point I asked for a loaner car and was told by Service Advisor Dominique Morrison that I could not have one until the engine arrived for installation. That did not seem accurate or correct due to the fact my car was included in a recall. At this point, I am approximately 3 weeks without a vehicle and expressed my concern about needing a loaner car to Service Advisor Dominique Morrison. I asked Dominique Morrison to please contact me as soon as the engine arrived, he indicated he would do so. Please see email attachment communication throughout the process.

I, along with my husband went to the dealership on September 3, 2022 to get the loaner car that was promised by Service Advisor Dominique Morrison. Once we arrived at the dealership, Dominique Morrison indicated that we now needed to contact Corporate for a loaner car. At this point, I was frustrated because of the vehicle issue that put my son in danger, as well as others on the road, the continuous rude communication from Dominique Morrison every time he called, the lack of communication from Dominique Morrison on the status and updates of the engine delivery, along with the poor communication and misdirection of what was actually told to us. I told Dominique Morrison, just please fix the car because it was now a month without a vehicle that was not any fault of mine. My husband and I called Dominique Morrison a few times to get an update in which he responded its not in yet and he didn’t know when it would be in. Please note, Dominique Morrison’s communication was via email to say the engine was delayed. Dominique Morrison never contacted me when the engine arrived nor was any follow up done by Service Advisor Dominique Morrison on this issue.

Now we are 2 months into this issue, and still without a vehicle, as well as no communication from Dominique Morrison on when the engine would be arriving. Then, on October 11, 2022, Service Advisor Dominique Morrison called me to tell me that new engine was installed and when the mechanic was installing it, he noticed the exhaust manifold was cracked and the cost to fix it would be $4,140.70 out of my pocket. Again, Dominique Morrison, was extremely rude when speaking to me about this, was extremely disrespectful to me and refused to let me talk so I could digest and understand what he was saying. Honestly, he is truly the rudest person I have ever spoke with and the rudest person I ever met. Obviously upset about the way Dominique Morrison spoke to me along with the enormous cost I would have to pay out of pocket, I called my husband to ask what to do. My Husband called and spoke with Service Advisor Dominique Morrison and told him that the exhaust manifold was $2,700.00 online with official Hyundai parts, and how can you charge labor when the car was apart already. I asked why they wouldn’t request Hyundai to cover it and Dominique Morrison explained, he put the request through and corporate denied the request, however they approved replacing the starter. My husband requested Dominique Morrison to have them put it all back together and we will pick up when ready. My Husband was the main point of contact with Dominique Morrison regarding the car engine issue since the beginning. Why would Dominique Morrison call me and not my husband about the cracked exhaust manifold is suspect as to motive and cost.

On October 22, 2022, my husband and I went to pick up the car and we asked Dominique Morrison for the paperwork that shows Hyundai denied the request to cover the cracked manifold at a cost of $4,140.70. He made every excuse as to why he couldn’t print out the document. After about 15 minutes of telling him I am not leaving, he finally printed out the document. He informed me that he had to jump start the car as the battery was dead from sitting so long at the dealership. The car was filthy, and not cleaned at pick up. The tires were flat to where the tire pressure warning light illuminated as I was driving the car home. I had to stop to fill all tires as to not have any other issues arise that would put me or any other drivers on the road in danger. Since the car had been sitting there for a few weeks shy of 3 months, when we came to pick up my vehicle, these items should have been checked and completed as formality as well as for safety.

As mentioned above, the battery was dead, therefore, prior to me taking the car to Atlas Automotive to discuss the cracked manifold issue and get a second opinion (as the smog was due in September 2022) I had to jump start my car. Another issue that continued after I picked up the car. Once at Atlas Automotive, I explained to the mechanic what Dominique Morrison had told us, that the exhaust manifold was cracked and may not pass smog, and he said the out-of-pocket cost would be $4140.70 to fix it. Worried that it would not pass smog, and the added issue of the extended and lengthy time it was at ABC Hyundai, Atlas Automotive did a thorough inspection and indicated there was no crack in the manifold after removing and examination. Atlas Automotive advised I replace the dead battery, at an out of pocket cost to me of $185.31, see invoice from AutoZone; drive the car so the sensors would reset and it should have no problem passing smog. I did exactly what Atlas Automotive advised and the car passed smog without a problem.

On November 9, 2022, my son indicated the car was running bad. Yet more issues we incurred due to the incompetence of ABC Hyundai. He checked the oil and there was no oil in the new engine at all. See pictures of dip stick and receipts. This is beyond unacceptable and complete negligence falls on ABC Hyundai. We then added 4 quarts of oil, to save the new engine we waited almost 3 months for. Please see receipt for oil from AutoZone

In conclusion, this was an extremely horrible 3-month experience with ABC Hyundai, Las Vegas, and would like to recap what has occurred from August 4, 2022 to November 9, 2022. The car was out of our possession for over 2 months. We were denied a loaner car, Dominique Morrison was extremely rude and disrespectful. There as an extreme lack of communication and severe misdirection of responsibility along with promises not kept and pushed onto corporate. The exhaust manifold was never cracked and the erroneous charge to fix it was diverted to me instead of my husband who was the contact for Service Advisor Dominique Morrison. At the time we picked up my vehicle, the tires were flat, the battery was dead and the car was filthy, all which are safety issues and negligence on behalf of ABC Hyundai. Then the new engine was driven on for 259 miles with no oil in it at all. We trusted that Hyundai would ensure that my engine replacement, which fell under the class action lawsuit; would be fixed correctly and with facts stated above, it was not! What damage has that caused the new engine? Who do I trust? I have always praised the car itself and the service I have received with Hyundai up until now. Dominique Morrison was the first line of communication, and from the very first conversation, his rude demeanor and disrespect did not resonate very well with me. I feel like the dealership has broken that trust. In all honesty, I was disrespected, ignored and given very poor maintenance service of my vehicle. I believe I was misled through the process by Service Advisor Dominique Morrison. I would like to know what actions Hyundai will be taking to rectify the inconvenience of not having a vehicle, the unnecessary costs incurred and negligence on behalf of ABC Hyundai, Las Vegas as stated above. In addition, how you will be following up on this very disappointing and stressful experience.

We have purchased 4 hyundia’s over the last 15 years. We just purchased a new 2023 on 12/22/22. Our 2014 Tucson with 100,700 miles. Just stop working, we towed it to the dealership where we were told the engine was done for. The dealership (Hyundai of Fort Myers). Tried to get Hyundai Corp to help us with the cost of a new engine etc. We had to give them all our paper work on all the service we had done (most at the dealership). They told us did a good job taking care of our car. After 2-3 weeks we were told they denied by the Corp office it because we did not maintain our car. We had no indication of any problems. The problem were have been told was varnish underneath the valve covers. There is no indicator light for this, nor have we been told that we had a problem on any service we have had with the dealership. It will cost us up to 18,000.00 to replace the engine. Hyundai is not longer responding.

Pearl White paint is lifting off the hood and flaking off on it's own in 2 large and growing areas.
The car has not been in an accident or has been struck at all, it's just defective paint.
The car had less than 32,000 miles about the time I noticed the paint peeling, which started in the beginning of September 2022.
Based on the customer complaints I've read, this is a common issue with Pearl White paint.

Since I bought the Hyundai Ionic in 2017 I have issues with what I thought to be the breaks to be malfunctioning at some points of operation of the vehicle, but actually it was unintentional acceleration, when there is no even terrain, you want to break, press the pedal, and instead the car to be decelerating (decreasing the speed) it is actually accelerating faster,... and you have to press, press the pedal, again and stronger, in order to decrease the speed or stop. I complained to CAMVAP and OMVIC, we had hearing, technician from the company tried the car, but they did not prove the defect and did not accept the issue as existing. I had 3 incidents since then, and repair of the car.

On the 15/09/2022 I was employed by Hyundai lenasia as a parts sales assistant, David vermaak and Patrick Maruma said I was on probation for three months. on that particular Day I signed nothing to show that, instead I worked with his login details including password which is against Fais legislation. as the days were going by I asked P Maruma if I'm not signing the contract and where are they going to pay my salary because I didn't submit nothing. that's when I was asked to send documents and signed the probation contract which stipulated clearly that I had a basic and commission salary which I never got. few days later Patrick started calling me baby and my person. I showed him I didn't like that. that's when he started victimizing me. I had no lunch started working all weekends with no off. I requested grievance form from David on the 13/12/2022, instead he brushed me off, and I have proof of that. Patrick Went on leave on the 15/12/2022 until 27/12/22. on the 10/01/23 I received a WhatsApp from David stating that I'm no longer part of them since my probation is over. as per probation clause states on labour act, I asked why and they said I was not permanent. to my surprise the letter was dated 22/12/2022. I have proof of everything