IC System
Reviews and Complaints

I C Systems keeps calling our home wanting to speak to my son-in-law. We have told them numerous times that he does not live with us and to quit calling our number, but they continue to call. We were getting phone numbers on our caller ID but the last few calls said "private number". I ask the caller what this was in regards to before I gave them a phone number. And he said "What are you, his boss?" I said "I might be, I am his mother-in-law". That shut him up. I need to find a way to keep these people from calling and would file a formal complaint.

IC Systems calls my house also.They are trying to collect on a debt, that they say I owe from a Dentist Office.I do not owe this
Dentist anything.The last time I went to that Dentist he didn't
even do the work he was supposed to do.I didnt receive a bill.
Now this was in 08.If I had owed that Dentist anything, he would
have contacted me way before now.This Dentist has hired IC
Systems to collect $64.00 from me, that I dont even owe.A man
called my house from IC Systems one day.My brother answered
the phone and the representative was very nasty.I am writing
IC Systems a letter to let them know, I am going to contact the
FTC.I am also going to report the Dentist Office and maybe
turn the Dentist into the Dental Board.

i totally agree today i called them to find out about this debt that they claim i owe because the company themselves who ic says i owe never contacted me and same thing personnel were very rude and like someone else said she keep trying to to talk over me i filed a complaint with the better business BUREAU.

I recieved a phone call on Thursday November 6. They asked for my mother, in which I replied that she doesn't live at this residence. The woman said " Thank You" and hung up. But guess what ... she called again the following day. I didn't answer. Well here it is Saturday the 8th of November and I get another call. I answer this time to tell them to please delete my number from their call list. Same woman as the first call on the 6th. I told her yet again that my mother doesn't live here and that I want my number taken off the list. I told them that it was illegal to phish for numbers of people who might have contact with the person whose debt is in question . She then proceeded to tell me that my number was listed as a contact number for my mother. FALSE. I know for a fact my mother would never give my number for a contact number. After I told this WOMAN this she yelled at me " give me her number" two or three times. In which I replied " take my number off your call list". Instead of saying, yes, this b***h told me she wasn't going to take my number off and she was going to continue to call, then she hung up.

Excuse me but I am not even the one who owes a debt and I am not authorized to hand out anyones phone number much less some one I love to harrassing b***hes. I believe that the person who called me was a contracted debt collector. Employed by I.C. Systems, but one that works from home. One it is Saturday and the 888 number for I.C Systems states that their office is closed, I left a fairly demanding message stating I wanted a supervisor not a customer service rep to return my call. I continued trying to call the number on my caller i.d. to get in touch with a supervisor. But my call was disconnected everytime. Giving me reason to believe that it was an at home debt collector avoiding my calls.

Well it really pissed me off that she refused to remove my number and then threatened me in saying she was going to continue to call, that I felt obliged to contact my local police. I called the Sheriff's Office and asked if there was anything to be done in regards to my encounter. Sure enough the very nice officer told me to contact a man who handles these cases and that he is the one to contact if and when this happens. So if you have these problems, just contact law enforcment because it is a form of harrassment.

I did some research on this company after I spoke with the Sheriffs Office . Let me say, why hasn't this company been shut down yet? I haven't read one decent thing about this company. I also so a bit where someone pressed charges against the company in the state of Texas. But regardless. Everyone has the same complaint. Harrassing calls, rude personel, threats, and refusal to remove contact numbers from their ever dialing call list.

So if it keeps happening call law enforcement. This isn't even my debt I owe but it just chaps my a** that I am getting harrassed. I will follow up on Monday with the man I am told to contact and hopefully get something done. I will also follow up on the 888 number for I .C Systems to lodge a complaint with them and tell them that I see its a common thing. I really hope this foul company goes down as a result of its blatant refusal to follow the guidelines of the Fair Debt Collection P ractices Act. For more information on it I found this website.
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm

They are doing the same thing to me calling for someone that does not live at my number, I have informed them 4 times and they keep calling I have filed with the FTC 3 times now. I’m going to send a registered letter this week and then if they do not stop I will file in small claims court for damages. I say take $ from them and they will learn.

IC Systems just called me asking for someone that used to have this phone number (someone I do not know). Melinda spoke to me in a very nasty tone of voice when I told her that she had the wrong number and asked where she was calling from. I asked to talk to her supervisor. She transferred me to a man whose name I did not catch. I explained to him that Melinda had called me in error and then been very nasty. He told me that he would never believe me over her and that he wouldn't listen to a lecture from me about how to run his office. I asked again for the name of the company, which he refused to give me saying that he was only obligated to give that information once. He also would not repeat his name. I used *69 to get the phone number and called back to get the name of the company. I again reached Melinda, who was again very nasty. She said if I wanted to know what kind of business it was I would have to look it up online, so I did.
I'm just in shock that someone can be that nasty for a living. How do they live with themselves?

I had this same thing happen to me only they were calling my cell phone. When I told them the town in which they were calling was not even in my area code, they still insisted I was lying to them so that I didn't have to pay them. They continued to call several times a day and were threatening and harrassing to me. It took me calling the Minneapolis police to make them stop. An officer had to call them to tell them I was getting ready to file harrassment charges for them to remove my name. They did stop calling, but about 30 days later the calls started again. I reminded them of what I did and they quit calling. Call the police dept immediately if they continue to call you!

Forget the better business bureau. They do nothing against dues paying members. Collecting those dues are more important than helping the consumer.

file your complaint! i am researching how to send them to the BETTER BUSINESS BUREAU! they probably are scamming people. I got the same automated call but they had the right name and wanted me to verify myself with the last four digits of my social security number. then, i asked them what the dept was...and it was never mine! they stated a wrong address and it was two states away, where i have never lived! lol stupid people

I have no debt and excellent credit. I have received calls from them and they never leave a message. Why are they calling and bothering me, when I HAVE NO DEBT!

I am complaining about annoying phone calls many times during day and night. My Attiute is I am fed up with these calls and dont know how to stop them.!

IC Systems calls me at least 10 times a day and early evening and early moring. Please investigate them and stop these calls. From Plano, TX

Just a quick note IC system does not have a single office in INDIA but they are an EOE which means if u actually spoke to someone of Indian decent they have immigrated to the states. Either way SOP for settlements is not to send any extra mail unless necessary, Had you been adimant that you wanted a letter you would have gotten one

We paid IC System three pmts directly from our checking acct to resolve an old JCP acct. Now, a year later, a different collection company is harrassing us for the money. I have no "proof" from IC that the account was resolved and they will not provide me with one even though I have bank statements showing the three pmts made to them.

ah you poor (and i mean poor) baby. no letter means you cant pay your bill? you should be happy they offered you a settlement. it probably wasn't a standing offer. rather than spending your time blogging about it you should PAY YOUR BILLS. your pathetic.

Fair Trade Commission states that collectors are prohibited from "repeatedly use the telephone to annoy someone". I would file a complaint with FTC and also with the Association of Credit and Collection Professionals (ACA). IC Systems boasts their membership with this organization when they market their services to creditors. ACA prohibits conduct that violates their Code of Code and Code of Ethics (which is in line with Fair Credit Act). If they can substantiate your claim they can strip IC Systems of their prestigious membership which would make them less competitive in the market. Then maybe less creditors will want to give them business in fear of a lawsuit therefore eventually putting them out of business. Or at least if enough people file a complaint with ACA maybe it will raise red flags and the organization will scrutinize their affiliation with IC Systems. It's worth the time.

I canceled my sprint account in may 2008 because my phone was stolen and the bll was $300 and the customer service was unwilling to help in anyway. My bill was normally $100 per mont. I recieved a bill in June for $800 dollars which I did not have at the time. I made $100 payments June July And August. In August I received a letter form I C Systems stating that It would go on my credit report if I did not pay in full by 8-29-08. How could it be sent to collections if I never stopped making payments? Anyway I payed it in full 9-12-08 but it is already on my credit report. Does this sound like fair credit reporting?

Any comments?

just set up a payment plan, they will work with you
its a collection agency for sake, give them a guaranteed payment
or just pay it and dont put yourself in that position again
sorry but thats what comes with not paying your bill, , , , collections plus your credit report marked bad

de de de. your a debtor.

i disagree... ic system has been nothing but nice to me with helping me set up a payment arraingment!
i dont think they would have marked your refusal if you would have just set up a post dated check by phone. that would have solved that whole issue, because then they can secure that account from credit reporting. problem solved.

I C Systems has continued harassed me about a bill that I verified with the provider doesn't exist. They have confused me with another person with my same name that lived in Virginia in the last ten years.

I have mentioned this to these people, again and again, that I have verified with the provider that I don't owe them any money. However, they have continued to use harsh language and threaten me. Their conduct and practices are totally improper and should not be allowed to do business.

They also did this with the State of Virginia claiming I never filed a tax return. I just received a letter from the Treasurer of the state stating my account was in good standing.

They call almost constantly, and I finally picked up to tell them to put me on the do not call list to ask for my grandfather, who passed away recently.
I tell them he passed away and they start asking for his power of attorney. We never had any dealings with them, and don't plan to.
The calls come about four times a day.

These are the rudest people I have ever talked to. They have made comments to my kids, which is totally unexceptable. They are rude from the first moment you call except for a lady named Latasha, she was very helpful and tried to help. I explained to them I had accepted a settlement and now they are trying to say that is no good and have doubled the amount. They should be put out of business. Calling my house then my cell phone within a minute of each other. Several times a day. This use to be harassment.

A company call Allied Data Have a Collector to call my home 3x in one back to back because I do not knnw the person he was calling I try to expalin to the young I just rec'vd this number He kept. cussing me out, also my daughter pick up the other phone he curse her out to. I stop him the first time he had the wrong#. I call the company and spoke with Operation Mgr. No help. he just brush me off the said he took # out . That not good enough .

I too am an IC rep and trust me, I know people go though rough times. But, honestly, we have a policy we have to follow not to mention we never know who is lying and who isn't. So just because you say "i lost my job, my dog is is the hospital, and my checkbook is in the car.. oh and also it's raining so i can't put a money order in the mail" doesnt mean you dont owe the debt. Our job is to collect the money you failed to pay, regardless of the situation. We aren't here to comfort you and if you are recieving "harrassing" or "abusive" phone calls then why don't you report it to our superiors?

The ### that posted this comment obviously doesnt realize that he solely represents an agency here. and If that is how he feels about his clients, then what the hell is he doing collecting debts.

I work for a debt collection agency and where I work, we understand hard times. yes you have to be pushy to collect debts but you do not have to be abusive...Im calling these lowlife ### tomorrow just to push them.

Let them violate FDCPA with me, It will be recorded.

What a dip! If someone has debt and has the money to pay that debt, then yes, they are ### if they refuse to do so. However, when you lose your job and face unemployment in a very uncertain economy, then you do what you have to do. Thousands of people have lost their jobs this week alone, over 50, 000 people! I was laid off in June and have struggled with unemployment money going towards credit cards, food, clothes, etc.. and trying to find another job in the middle of it. Yes, I too am behind on my bills, but not because I am ### or that I don't care. It is very degrading to me to know I cannot make the payments, but that's ok. I know who I am and what I stand for and I don't need a rude, IC rep to tell me that I am talking over him and to shut up. That is totally unnecessary and not a good way to get someone to pay anything. Manipulation is not something I respond kindly to. I wonder how the IC reps manage to look at themselves in the mirror each day knowing how they treat people. God help them if they ever lose their jobs!

No calling me 7 times a day and harrassing me is a violation of my rights. You collectors have NO IDEA what has happened at our house to cause this situation. Of course you don't care and that is the problem with America today, nobody cares about nobody. Well I was all for payment arrangements and eventually a settlement, but come on, I cannot trust a collector with my checking account info. Do you take me for a fool? But to say I refuse to pay, it absolutely far from the truth. I got behind on my mortgage because I paid WaMu faithfully while we were having hard times. So I decided I need my house, car and food for my kids. I had to give up something during these times and that would be WaMu. Considering I was never late on a payment and they raised my interest from 9.9 to 29 in one month. Guess what, they received what I borrowed long before now, they can eat the interest.

Attn: IC REP

No, it's not illegal to collect a valid debt but it is illegal to be abusive or harassing per the Fair Debt Collection Practices Act (FDCPA).

Consumers often face legitimate hardships (divorce, illness, loss of employment, etc) that make it extremely difficult if not impossible to pay off delinquent debt. It is not necessary to harass debtors or relatives of debtors in the process of collecting. Follow the guidelines of the FDCPA --- it's the law! Something to think about besides your commission.

THE ONLY THING YOU CAN DO IS TO SEND A LETTER TO THE COMPANY AND ADVISED THEM TO QUIT CALLING YOU. YOU MUST BE NOTIFIED MAIL. MAKE SURE YOU SEND IT BY CERTIFIED MAIL SO A REP. FROM THIS COMPANY SIGNS FOR IT.
IF THE COMPANY STILL CALLS AFTER THE LETTER HAS BEEN SENT THEN YOU HAVE A RIGHT TO SUE THEM FOR HARASSMENT AND THE CREDITOR. THIS IS ARE RIGHTS. PLEASE NOTE DO NOT PAY THEM WITH A CHECK, PAY THEM WITH A MONEY ORDER. THEY DO NOT NEED ACESS TO YOUR CHECKING ACCT.

If you are disputing the amount owed with WAMU send IC Systems a letter (certified) that you dispute the amount and tell them they must prove the amount they are collecting is legitimate. Once they receive letter they cannot contact you until they provide evidence. Any communications other than that is in a violation of Fair Credit Act. Report them to FTC and Association of Credit and Collection Professionals http://www.acainternational.org/codeofconduct.aspx?cid=11672.

They are rude and unbelievably trained to call you a liar, talk over you, get an attitude and it is like talking to a brick wall. I informed them that Washington Mutual and I were in a dispute over the amont and they said no you owe the money. Then I said I cannot beleive that you talk to your customers this way, and Agents: Amanda, then John, then Kathy-all told me the SAME exact line "YOU ARE A DEBTOR< YOU ARE NOT A CUSTOMER". I said "I am informing you under the fair debt collections act that I am telling you to stop calling me". They said "we will continue calling you every day, , several times a day".

They actually had been doing that, but I decided to call them back and talk to them in a cheery voice, and every time they started to talk over me, I just hold the phone away and surf the internet because they womn't hang up until they make you crazy. So I just kept checking to see if they stopped talking then I would say, is it my turn to talk?
Then i would just ask the same question "can I have your address?". No they would not give it to me.I made them crazy til they hung up on me! i was lmao.

I HAVE THE SOLUTION: I calle www.prepaid legal.com here is the site:

www.prepaidlegal.com/hub/rj

sign up there- a friend told me they could help and it was free (courtesy 1st time)

[protected]) and for 16 bucks (membership fee) a month (the standard plan), you can get law advice and the first consultation is free from a reputable law firm in your area, and it includes the letter that tells them by law they have to stop calling you!

Then you can sue them and own the credit collection agency. Thats my next plan of attack AFTER the phone sex i plan to do..."mmmm, i like t that way amanada...oh john, your so hot, i was with your mnother last night...she was really good john, i hope you can please me too..."
Just some ideas people! These people are ###, treat them that way and have fun with it.

The last time Amanda hung up on me i was saying wait this is so much fun!

And yes i am talking about IC Systems of california their phone number is :

[protected]

these ic systems people called me at 8am, wouldnt tell me who they were, so i wouldnt verify any of my information for them. the rep hung up, so i looked the phone number up online to find out who they were. after several calls to these jerks i finally got someone on the line who would help, dave. he said i owed washington mutual for a visa card. since i dont even have a visa credit card i asked if they had the wrong person. he told me the last 4 digits of a ss# and asked if it matched mine. it didnt. he looked into it a lil more and discovered, wonder of wonders, they were calling the wrong person.he said he would get my phone number removed from their calling systems, so thanks dave. to the other jerks i spoke to, kiss my [censored].

I agree with theri rudeness and harrassment. we continue to get calls from them after the bill was paid 5 years ago! They will not listen, my husband send in all of the information that bill was paid, and on time mind you, and they tell him to send in again. We send in the information through the courts, which I hate to tell IC systems has a lot more power and clout then they do! They told us in the past it would ruin our credit report. We told them how? We have a paid off house, three cars and a motorcycle, all paid for and two cars paid for in cash! We also pay off EVER Y credit card every month. If they think a $800.00 bill is going to ruin our credit report after the bill has been paid for they are crazy! We have caller ID so when we see the number we answer and hang up in 2 secs! What a bunch of morans!

Hey all,

Just wanted to add this piece of information. A look at their home page on the web looks pretty friendly to me :}
Or is it just a wolf in sheeps clothing.

I also wanted to say that I have great credit and owe no one ( except mortgage and auto's ) and those I do owe, are paid on time and some even have account credits.

http://www.icsystem.com/

These people ( or computer ) are relentless. They have called 147 times and never leave a message. I stopped answering the phone some time back when there was no one there. They call at all hours.
What they are doing is finding out when you are most likely to be home by when you answer the phone during the day or night. I have the capability to have my phone not ring to their phone number. When I call their number, It just rings and rings.
It would be nice to know who they are collecting for. Maybe I would like to use them sometime if I need to harass someone for no point at all ( since they never are on the line when I answered or when I called their number ).
Also folks, If you DO get a body on the line, DO DOT give them ANY INFORMATION over the phone. Have them send you a registered letter with their name and address on the outside of the letter as well as on the letterhead. The body of the letter MUST explain who they are and who they are collecting for. There should also be a reference to your debtors account number as well as an account number that their company has assigned to your file.
If they are not willing to provide any of this information, ignore them and report them to the Better Business Bureau.
Be prepared to give all of the information you have collected up until your contact with them ( the BBB ).
I hope this helps.

I called the company I originally owed my debt to and they proceeded to say they could no longer help me, that I needed to speak to I.C System since they are working my file...the representative at I.C was able to get me on a program lowering my interest, stopping late fees, and getting me a payment that I was able to work with...I was recieving these calls, and now that I have paid the calls have stopped and my bill is paid off!

Demand certification of a debt, including copies of your agreement or signature. Send them the letter notifying them not to contact you certified. Go back to the original place you incurred the debt if you have to. However, if you ask for original paper work or debt certification and they can not obtain the same...well!

These "bizzaro collection companies" pray on people with no knowledge. They must provide information to you. However, phone conversations seem to go no where except bad. In many cases, telephone conversations are simply one sided favoring the collector. Google them, chances are there are law firms that will look at your case and help.

In any case, be careful! Record the conversation legally if you have to talk. Keep records, paper work, mailings. If you do make arrangements to pay the debt, do so in writing with full closure of the debt in writing. If you do not get full closure...they will be back!

I had to turn off my phone all day all night so that I would miss their calls. They constantly call anytime of the day and when I answered, they wouldn't disclose any other information on my "personal business matter". I don't know who put me on their system since they wouldn't tell me. And they still call and I don't know how to stop them.

I personally hate the ic system. They called me screaming at me because i didnt pay my bills because i had a baby and i lost my job. I dont know the name of the person but i think his name is Mike. I was actually willing to pay it off but with the attitude. When i asked his name, he didnt want to give me. He was literally screaming at me saying.."Why dont you pay your bills?" "Pay you dues". This is RIDICULOUS!.
I am contacting my lwayer TOMORROW!

Owner of the company is a guy named John Erickson. Son of the original owner Ruth. She built the company on sound principles. She is long gone and the company keeps going and growing undoubtedly some controls over agents has been lost. Best results to stop the harassing calls is to send a letter stating you wish no further contact. (under FDCPA) they can send you one more notice with their intentions ie court etc. They won't mess with court over small stuff. Read the Fair Debt Collections Practices Act. If they continue to harass you there are plenty of lawyers willing to take them on and if you win you won't owe a dime.

I was placed in this company by my dentist. I had $800.00 of work done which at that time I had insurance which was verified. What dentist do you know will perform that amount of work without verifying insurance or securing payment? Anyway, there was a mix up with my insurance after I left my job and I guess the claim wasn't paid. I was never contacted by my dentist therefore did not know of the situation. I received a call from ICS saying that I owe and need to pay them today. First of all, I don't have 800.00 just laying around, second your firm stone tone was not going to make me have it. Also, I told her that I wasn't aware of the bill and needed to call and find out what is going on then I'll call and make arrangements. I was told that I was refusing to pay the debt and was listed as such. What part of what I just said mentioned that I was refusing to pay?

i get them calling too for a year they have been bugging me for financial strains that i cannot obligate myself to at this tough time, and financial situations i put myself into because of stupidity and foolishness, i was working a job, and paycheck to paycheck, when i spoke with them, no one was pleasant and after a few tries to negotiate a payment plan for my debt, i decided you know what let them keep it, so what if my credit is messed up, these people do not deserve my damn hard working money! i contacted the company that had my account to see if they are willing to have me pay them directly! it was too late but it does not matter now, they will never get my money!

Stay away, ...Ic systems is sooooooooooo mother f'ing shady it's unreal...They have no prob saying they r target, k mart, sears, a bank, a fin inst, etc...If they call u - answer it - tell them u r not gonna pay, especially to them...U will pay original co. U owe $ to...That will make all ic's time a waste & theyt will lose $$ & hopefully go out of biz...But that'll take a while...

...All i know is that if ic systms calls u & says u owe a bill from x company, they r not calling from that co & u should hang up & never ever ever ever ever ever pay them any $$$$ or give them any info on u...

...These people r horrible ### - stay away!

I will never pay any amt of $$ to ur SHADY firm or co or whatever u think u have the right to call it. I understand people r stupid in general - however, u have chosen to HARASS a person that is not a complete idiot.

i made all pmts to my acct on time & in many cases 2 weeks b4 due date for 2 & 1/2+ yrs.

I miss ONE payment & u shaeks r on me w/ in 3 days?!?!?!?!?!?! f...u

never ever ever ever ever ever ever would i make a payjment to u crooked mo fos...i'll pay the institution that i owe...

R U STUPID MO FOS NOT AWARE OF THE RECESSION GOING ON?!?!

THAT MEANS SOME PEOPLE DO NOT HAVE $$ SOMETIMES...I KNOW IT MAKES U FEEL GOOD TO CALL THEM ON TELEPHONE 5X / DAY TO REMIND THEM BUT THAT HAS NO EFFECT EXCEPT FOR SOME DUMD ### SITTING N A CHAIR - WHO MAKES MIN WAGE - TO FEEL BETTER ABOUT HIMSELF...

...U KNOW WHO U R & I REALLY DON'T CARE...KEEP CALLING...THAT DOES NOT MAKE A MONEY TREE GROW IN MY YARD...

...U GUYS R A F'NG JOKE ...& THEN TO SAY U R CALLING FROM XYZ COMPANY AS THOUGH U R PART OF THAT CO?!?!...PLEASE!

IF OTHER PEOPLE R THAT STUPID TO FALL FOR THAT, I FEEL BAD FOR THEM...I TALKED TO ONE OF UR "SR REPS" & THEY SAID THAT THEY WERE FOR SURE EMPLOYED BY "XYZ CO..." & THAT PERSON IS NOT...HE IS A HIRED PERSON TO HARRESS PEOPLE FROM IC SYSTEMS...

...HOW U GUYS CAN LOOK IN THE MIRROR & FAL ASLEEP DURING THESE TIMES IS AMAZING - U S/B ASHAMED!

Well you must owe something, did you ask them about the debt such as what company they are trying to collect for?

Pablo.

Darrin, your a [censored].

You piece of dog crap

Darrin, your a piece of crap..you loser big fuc---- loser

Pay your bills on time loser, and they wouldnt be calling you at all.. pansy!

I cannot believe stuff like that happens to people. Collection agencies are the worst companies to deal with. They have no education and knowledge and that is why they are so rude. They know that they cannot legally do anthing to people and because they are on the phone they are real big tough guys. I'd like to see them out in public to see how tough they really are. STAY SAFE.