Menu
For Business Write a review File a complaint
IHOP

IHOP review: Bill

A
Author of the review
7:10 am EST
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was at the Wallingford CT IHOP on 12/7 for breakfast with two other people. I wanted to use my pan points as well as one other person and was told no, only one per table, which we were fine with. I used mine. When the bill came, they split "my" pan points with the other two people, so my meal (or part of it) was not fully redeemed. This was unfair to me as I earned the points, not them! We were told by the waiter that we could only use "one pan point app" per table which we were fine with, but what was not fine was that the person's pan points (which they earned - me) was split on the bill between the 3 of us. I used 20 pan points that day and they reaped the benefits of it! Then, we were also told we could only do one check per table, but gave use a print out of what each of us owed separately and, yes, my pan points were split onto theirs. So I feel I lost my pan points and had to pay a much higher price for my meal. Let me ask, what if I didn't have all the money? I would of had to ask one of them to cover me because what I thought was "free and earned" on my part wasn't?! This is a very unacceptable way to do business.

Claimed loss: $15.00 and my pan points!

Desired outcome: Refund of my meal and my pan points.

Confidential Information Hidden: This section contains confidential information visible to verified IHOP representatives only. If you are affiliated with IHOP, please claim your business to access these details.

0 comments
Add a comment

More IHOP reviews & complaints

IHOP - food poisoning 47
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IHOP - how your food is being cooked 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IHOP - veterans day 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IHOP - management 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. IHOP Contacts

  2. IHOP phone numbers
    +1 (866) 444-5144
    +1 (866) 444-5144
    Click up if you have successfully reached IHOP by calling +1 (866) 444-5144 phone number 3 3 users reported that they have successfully reached IHOP by calling +1 (866) 444-5144 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number 5 5 users reported that they have UNsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number
    +1 (818) 637-3079
    +1 (818) 637-3079
    Click up if you have successfully reached IHOP by calling +1 (818) 637-3079 phone number 1 1 users reported that they have successfully reached IHOP by calling +1 (818) 637-3079 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number
    100%
    Confidence score
    Vice President
    +1 (818) 240-6055
    +1 (818) 240-6055
    Click up if you have successfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (818) 240-6055 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 240-6055 phone number
    Senior Associate
    +1 (561) 881-4683
    +1 (561) 881-4683
    Click up if you have successfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (561) 881-4683 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (561) 881-4683 phone number
    Media Contact
    More phone numbers
  3. IHOP emails
  4. IHOP address
    450 North Brand Boulevard, Glendale, Pennsylvania, 91203, United States
  5. IHOP social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
  7. View all IHOP contacts