Indane / Indian Oil Corporation
Reviews and Complaints

Sir,

I am a customer of Indane with customer No 16206 and have been registered with gas agency

Sandeep gas ajency (telephone no [protected] ). I have booked my gas by phone through agency on 25 jan 2011. They say the gas will be delivered within in 5 or 6 days, but gas yet not received till date (02 feb2011). I told so many times I have small kid, please do it on priority.

When ever I am visiting the above mentioned agency today

Today on 02 feb 2011 I go on agency, they told 05 to 07 more days wait for cylinder

Please advise how to tackle these kind of tourchers.

Thanking You.

DEAR SIR,
MYSELF LIVING AT MEERUT HAVING NO GAS CONNECTION TILL YET.I WANT TO TAKE NEW GAS CONNECTION FROM RAMPURNA GAS AGENCY BUT EVERY TIME THEY DIFFUSE MY REQUEST GIVING REASON THAT THEY ARE NOT HAVING NEW CONNECTION S. IN THESE CONDITION I WILL DO REQUEST KINDLY DO ME FAVOUR IF POSSIBLE.

MY CONTECT NO [protected]

The Indane LPG Gas dealer provided a no of telephone numbers for tele booking of cylinders. The phone numbers are 033-[protected]; 033-[protected]; [protected] and one mobile [protected]. However, none of these connections are available in any working hours. Kindly arrange to intervene and make the lines available for tele booking.
Someswar Datta
Consumer No T-546
Chandannagar, Hooghly

I am a valid consumer of Indrajyoti Gas Service, Bolpur, Birbhum, West Bengal under Indane Gas, Durgapu Area.

I received a refilled cylinder on 02/06/2010. Then I booked for another refill on 15/09/10. But a few days ago when I went to receive the REFILL, I was denied to deliver it for being so late.

Under these circumstances, I request to do the needful so that I can receive a refilled cylinder regularly.

Here is the details of myself:
-consumer no: IJ 3293
-name: Netai Das
-address: Bolpur, Horogouritala, Birbhum, West Bengal.
-date of last delivery: 02/06/2010
-date of last booking: 15/09/2010

from last 6 month i am trying to get a new gas connection, i have all the documents to get a new connection but all the time they refused to any of the reason. after that they starts mibehaving with me and the way of talking was very bad. last time i visit the agency on 7-jan-2011, on that date Mr. pankaj who drunk was talking badly. they told me to buy a cylinder every month in 750 rs from his agency

Sir,

I am a customer of Indane with customer No 12870 and have been resisted with gas agency

Sundaram Gas Company, 3116/E Sudama Nagar Indore (MP) (telephone no [protected], 2482255, 2797524). I have directly booked my gas through agency on 4 Dec 2010. They say the gas will be delivered within in 10 days, but gas yet not received till date (7 Jan 2011). I told so many time, please do it on priority.

When ever I am calling the above mentioned agency numbers, it always busy. if some one will pick the phone by luck, they will say gadi is not available.

Today on sep-7, 2011 I was able to call the agency, a Sales girl talked very rough.

Please advise how to tackle these kind of teachers.
my email id-v_dhaketa @yahoo.com

Thanking You.

Hi,
I am Vijay, residing at Hyderabad. My nearest Indian gas office is at Erragadda. I sumbitted twice my ID, Elecricity bills to obtain new gas connection. First time they said it is under verification. Almost 2 months back again I sumbitted all documents but not yet any verification done, even any person not verified my address and all.

Even when I went there at Erragadda office, the staff not answering properly, they are very rude even not to hear anything from the people.

Please post to the respective authority people.

vijay

I am having a gas conn. Of Avtar Indane gas ajency Moradabad U.P, customer no-40315. I book the gas on 8.12.10, refill order no-2626. I call many time to the gas delivery man(SARFARAJ).But he didn't deliver the gas at my home. So I went to that place(1 km away from my home)where he was selling the cylinder in a Tampu. On that place he gave the gas cylinder and charged Rs.365 .He filled the delivery date 18.12.10 insted of25.12.10 when I opposed, he missbehaved me. I want action against him & in future i want gas delivery at home. Thanks

we live in DumDum Cantonment, Calcutta, 700028, West Bengal, India. I am a consumer of Indane (Indian Oil) which is largest gas (cooking) supplier. My distributor's name is "Cantonment Gas Supply" which is run by a very dishonest person. He uses to supply the gas cylinders meant for domestic use to unregistered persons or to the shops or restaurants. That's why we never get our cylinders refilled in time. Indane or the Indial Oil surely is aware of the fact but they never take any action against this distributor. The behaviour of the staff of the distributor towards the consumers is also very rude. please do something. my consumer no. is 06061T.

MY NAME IS P K PANKAJ, CONSUMER NO. 16284 OUR ABOVE GAS DEALER M/S SHREE BHAGWAT INDANE GAS SEWA, 25-26, CANAL MARKER, NEAR JK TEMPLE, LAJPAT NAGAR, KANPUR, DELIVERS GAS VERY LATE WITH BROKEN SEAL AND LESS WEIGHT CYLENDER. IF WE COMPLAIN THEM THEN THEIR EMPLOYEES BEHAVE VERY RUDELY. WE ARE VERY FED UP. PLEASE DO SOMETHING. WE HAVE NO OPTION BECAUSE IT IS VEY ESSENTIAL ITEM AND WE CAN'T REFUSE TO ACCEPT. AN EARLY ACTION IS HIGHLY SOILCITED. THANKS A LOT. YOURS FAITHFULLY, PK PANKAJ, 401, RADHA VALLABH APARTMENT, LAJPAT NAGAR, KANPUR. PH : [protected].

It happened at the DEVEGOWDA petrol pump at banashankari 3rd stage bangalore..Its supposed to be a renowned petrol pump.

Today they cheated me for rs50 when i had asked them to fill for rs100...one of them came to me asking to pay him the money and when i turned towards the meter, it showed 50 already and then he asked me again if that was okay...i repeated to him that i wanted petrol for rs100, then he filled again for rs50...i had a doubt, i was waiting there to check and that made those guys worry...they asked me to move as a huge truck was coming in the way...now i really want those ppl to learn a lesson so that ppl like you should not be effected and a renowned petrol pump shouldnt lose its dignity coz of some thieves...if you can help me, lemme know the way to complain against them...
thanking you

hi everyone registering complains about the dealer they have not taking booking of gas before 21 days, and they have giving gas supply after 21 days. what are the action taken by indian oil corporation. tell me please, and don't register complaints about the dealers its waste of time.

I am consumer of Indane gas and my local Dealer M/S” Namrata Gas Service” and consumer no. is N-6469. Who is wandering here to there to resolve their problem and nobody want to take pain neither Dealer nor Sales Officer of your company.
Last 15 days back when go to your Jhansi Dealer M/S” Namrata Gas Service” to book the cylinder for refill after seen my blue book he deny to book the cylinder and he told a lengthy process and document formalities after that I can get cylinder and he also ask me to submit a affidavit at what reason I am not taking a cylinder last 4 months.
I said to him that I am living alone that is why there is minimum use of gas therefore I refill the gas in 4 to 5 month .He did not listen my single word and said very rudely it’s a norm you have to follow it if you want to book the cylinder and also give me advise you book the cylinder and sale it in black. I am very surprised after listening his valuable advice
Mr. Anurag Sinha who is Representing Indane gas as Sales office in my city when I talked to him regarding to problem then he told me, write a application and give me at Jhansi Gas Service he will be available 1st and 15th of every month when I go to Jhansi Gas Service I came to know Anurag sinha has not come today then I simply said to the concern dealing person kindly receive my application and forwarded it to Mr. Anurag Sinha then the person has refuse to receive my application and said to me we are not sitting here to do the work of Mr. Anurag Sinha when I ask his name then he comes down on misbehave and when try to talk to Mr. Sinha then he dit not pick the phone .
I just ask the question to all officials of Indane gas Is it customer friendly environment and response which I received from your end ?
Kindly tell in this worst situation where the common customer goes to resolve their problem and who is resolve my problem?

sir,
I am a citizen of Godda, Saranda (Jharkhand). We have Indane Gas Agency named as M/S Kaushalya Gas Agency. Last week on 22/11/2010 I went there for new gas connection. One of the office staff denied of new connections. The second staff agreed that new connections are available. I was shocked at their misbehaving which was very rude and unsatisfactory.
The other staff asked for photo ID, Resident certificate, Age proof and a self addressed envelope with 22 Rs. Postal stamp. Which I gave them along with two photographs . The staff asked me to come the next day to collect the registration slip. When I went there next day, he asked to come two days later. I went there again today 29/11/2010, the same staff rudely that no connections are now available. When I said he called me a week ago, he said no work is done.
Some other men who were there said, that they give connections to those who have approaches. Please take action against this agency. There is no customer care in that agency and help me to get a new connection.

I m sushil Kumar, consumer (consumer no. Ti5385 and my card no. is 2224284) of M/s TRIPATI INDANE, PNB ROAD, SAMALKHA, HARYANA. Sir, I want to draw attaintion of the concerned dept. towards the unauthorized and illegal charging of Rs. 210/- from every customer on the name of the INDANE Company. Sir, The owner of TRIPATI GAS agency is sending his agents to get the cylenders and other equipments checked under the scheme of INDANE company. These agents say to every customer that it is must to get all the things checked otherwise they will not be entitled to get their cylenders refilled. They say that against these Rs.210/- the cutomer is insured by the company but they don't give any insurance receipt in return. The receipt they give is a service and five years warranty of the given pipe by the agents. This way they are cheating every customer in the locality and defaming the established goodwill of the company. Sir, even my uneducated mother has been cheated by them and i have got the receipts to present as an evidence.My mobile no is +91-[protected]

HINDUSTAN RASTR KE UTTAR PRADESH ME BASTI MANDL ANTRGT SANTKBIR JILE ME MAGHAR ME STHITI KALPNA GAS AGENCY (INDANE)DWARA BHARI PAIMANE PR BLAKING KI JA RHI HAI JISSE KI UPBHOKTAO KO PRESANI KE SATH SATH SARKAR DWARA PRDUSD MUKT VATAVRD RKHNE HETU GHAR GHAR ME GAIS PAHUCHANE KI YOJNA KO MTIYAMET KRKE RASTR KE SATH DHOKHA KRNE KA KARY KIYA JA RHA HAI.SAMY SE GAIS N DENA UPBHOKTAO SE MAR PIT PR AAMADA GAS KI BLAKMELING KRNA, GHATTAULI KE SATH SATH 35 SE 40 DIN PR UPBHOKTA KO AK SILENDER DENA IS AGENCY KI AAM BAT HO GYI HAI.IS GAS AGENCY PR KUL KITNE CONECTION HAI AVM IS AGENCY DWARA KITNE DURI ME DILIVRI KI JATI HAI AVM CHIT SADHNO TTHA PRSICHIT HAWKRO DWARA SUPLAI KI JATI HAI YA NHI YAH JANCH AAVSYK HAI.IS AGENCY KE HAKRO DWARA PRTI SILENDER 10 RUPYE SE LEKR 50 RUPYE TK UPBHOKTAO SE VSULA JATA HAI PUCHNE PR HAKRO DWARA KHA JATA HAI KI HME AGENCY DWARA KOI PAISA NHI MILTA HAI.IS AGENCY KE PAS MOBILE DWARA BUKING KI KOI SUVIDHA NHI HAI JBKI UPBHOKTAO KE HIT ME ANEKO PRKAR SE BUKING AVM DILIVRI KI SUVIDHA SARKAR DWARA UPLBDH KRAYI GYI HAI.ISKE PAHLE BHI IS AGENCY ME DEKH REKH KRNE VALE SANJY NAMK VYKTI SE KAI UPBHOKTAO SE JHGDA HO CHUKA HAI AVM SANJY DWARA UPBHOKTA KO RIWALWAR SE MARNE KE LIYE DAUDAYA GYA HAI.IS AGENCY KE ALAWA INKE PAS AISE KAUN SE AAMDNI KE SADHN UPLBDH HAI KI YE ANEKO PROPRTY MAHNGE RET PR KHRID RHE HAI INKE DWARA KITA AAYKR JMA KIYA JATA HAI.TMAM TRAH KE BHRSTACHAR SE UKT IS COMPANY KI TATKALIK JANCH KI JAY.

HINDUSTAN RASTR HIT ME ATI AAVSYK
VANDEMATRM

Sir
I am customer of Indian Oil LPG Gas connection from last 30 years. Gas cylinder booking problem at Upkar Gas Agency, Kidwai Nagar, Kanpur Phone is always busy and booking after 21 days of previous delivery. Then it takes time about 40 days. Kindly take necessary action against. Thanking you.

Yours truely

(RK NIGAM)

Hi, I got transferred from Delhi to Chennai with a Gas connection transfer voucher from HP Gas. With no HP dealers at my nearby location (camp road), I checked with nearest Indane Gas for the connection transfer. Despite showing them the original Transfer Voucher from HP (with hollogram, dealer signatures and all info) the receiving LPG retailer insisted on saying that a Rubber Stamp is missing on the TV and asked me to get a confirmation letter from previous LPG dealer saying the document is genuine. I checked with my dealer at Delhi to conclude that the TV is not supposed to contain any Rubber Stamp at all.. (also, the way I understand, rubber stamp is something that even a shopkeeper can prepare and apply it. NOT sure, how come this guarentees gunuine). Just wanted to bring such incidents to notice.

Thanks

I am staying in Ranchi & booked for refilling the gas on 22nd sept. but till dt. I haven't recd the gas & they openly doing the black marketing for the same. Pl. look into the matter & resolved the same.

Details:

Indrapasth gas agency-Indane, Chutia, Ranchi-Jharkhand-834001, ph no. [protected]

my consumer no. 25115

Regds,
Arjun Pd. Singh
[protected]

I am a Indane gas consumer. My gas connection no from M/s Premier Gas Service Dehradun Uttrakhand is 1486. On 20th Aug.2010 I booked gas cylinder vide booking no. 4189. After waiting for comlete one monnth I visited the agency on 20th Sept.2010 as the telephone of the company remains faulty.On 20/09/2010 Agency told me that the gas will be supplied today or tomarrow positively but to my surprise that it has not been supplied till 25th evening. During the period from 20th to 25th I visited the agency three times and each times they assure me that it will be supplied today.I am an old men of 67 Kindly advice me what can I do at this stage because I am enable to move frequently and to pressrise various agency. Thanks
C S GOEL
4 MAYUR VIHAR
G M S Rd, KANWLI-DEHRADUN
[protected]