Indian Railways review: illegal passengers! 51

My name is chand Mohammad from Delhi. I want to know what is the need of light in the boggie when there is so much sunlight is coming from outside. Actually problem raises when i was traveling from Delhi to Lucknow on 21-Jun-07 from Swarn Shtabdi. It started from N. Delhi railway station at 6:15 AM, yes at that time there was need of light butas sun goes into its full swing around 9 o'clock all lights of the train were still switched on. It was just wastage of our resources and money also.

I asked this to a helper Boss, why are you not switched off the lights? So he told me that i think you are journeying through this train first time, it happens all the time.We never switched off the light through all journey. I warn him that I'll complain this so he told me ya you can...

Nobody is there to take action. You mind your business why are you worry about this. This is INDIA.

So i want to know that guy I am worried because it is my country and all resources are generated by me and my friends hard earned money in the form of different Taxes.

Thanks n regards

Chand Mohammad
5/27B Jungpura-B
Bhogal, N.Delhi
[protected].

Hi,

I am an engineer working with GE-countrywide here in delhi. This is regarding my train journey from delhi to rudrapur on 29 may 2007, by the sampark kranti exp between delhi and kathgodam.

The train is a chair car, and i purchased a ticket for ordinary chair car and boarded the train, however as it was very hot i thought of checking if i could get an upgrade to a AC chair car by paying the difference in the amount subjected to the availability of seats in the AC coach.
so i went to the AC coach and spoke to the TTE, who asked me to wait for 15 mins while he is done with checking the tickets.

So i stood outside the AC coach... near the toilets... and the train by now started moving, now another person... who i guess was not a TTE, but a pantry superintending supposedly, asked me why was i standing there... So i told him the reason... he called another TTE who asked me Rs 500 for a seat... I agreed... but he said he would not give me any kind of a receipt for the same... i asked him... Why not... he said... he will allot me his own seat and cannot give a receipt of the same... I then asked him... what if the checking squad comes in.. he said.. he'll manage that... i however wanted a receipt for the price that i paid him... to which he did not agree... And asked me to get out of the place... i said the TTE has asked me to wait and he'll find out if there is any vacancy... the person than told me there is no vacancy and he himself is a TTE...

The entire passage between the coaches was blocked with the stuff from the pantry and no space to move out... i asked the TTE to ask the pantry guy to remove the stuff and clear the way... the pantry owner and the person than said its all from the pantry and cannot be moved. They started abusing me... and said... why did i board the AC coach... and that they would impose a fine on me... the language these people used was not at all...
parliamentary... Then I asked them their names... and said i shall complaint about them... I also took some pictures of the blocked passage, through my cellphone... Then they snacked my phones and started pushing me out...The other TTE meanwhile came from the coach... and i complaint about these guys asking me money... TTE then got the passage cleared and asked me to sit in the ordinary class... which i did...

I however wanted to complain about these corrupt people... so at Rampur (one stop before RUDRAPUR where i had to get down)... I went to the actual TTE and asked him the names of the two people... The TTE asked me to forget about it and said "galti ho gaeee sir unse, ab jaane bhi do" i said i will not let it go... And shall definitely complain.. about them... i asked his name as well... He neither told me the name of the 2 people nor his name... instead threaned me... That they can get me arrested if i asked their names... i said i have not committed any crime... and i will definitely complain about them... as i was about to get down at my station (RUDRAPUR) 2 police cobtables... came to me and said... you are confined shall be handed over to RPF at the station... i said that is OK... i am not afraid... as i have done no crime... by asking their names... The RPF took me into their custody at the Rudrapur station. When i asked them my fault they said... they have been told that i was interfering in the government work.

I then asked them to call the TTE and bring them before me... and tell me how exactly was i interfering... except for asking their names... When the RPF personnel asked the TTE about it... they had no answer... all they said i was creating a disturbance... how exactly... they had no answer...

The RPF personnel... then asked them... when did i create a disturbance... they said when the train started from delhi... The RPF then asked them... If it was at delhi why did they not inform them at that point... and why did they have to wait for 5 hours before informing RPF...

Bottom line: They complaint to RPF only when i asked their names... at RAMPUR... the RPF did not find the TTE convincing and allowed me to go home... I wanted to complain about them at the rudrapur railway station, however was told that it cannot be done... They even did not have the names of the TTE... and i shall have to complaint either at delhi or at Kathgodam.

ALL THIS TIME NOBODY TOLD ME THE NAMES OF THE 3 PEOPLE INCLUDING THE TTE...

I have however taken the pictures of the blocked pantry and the 2 people... in my phone... i can send those...

As one of the pantry boy informed me... The name of the 2 people were:
Mr SHARVAN, and MR RAMNIVAS (i am not sure if the names are correct though)

I am an educated person and understand its my duty to point out the wrong and question it... It was very easy got me to pay them Rs 500 as others did and sit comfortably in the AC. i am bringing this to you so that a strict action can be taken on these people... So that... we do not have to see the wrong examples everywhere. And so that the TTE's can stop filling their pockets out of the public money!

1. Can a TTE ask for money for allotting a seat, without any receipt.
1. THE TTE's should be asked why should they not reveal their identity. if its as simple as their names... also they did not wear any nameplates .
2. Are the TTE's supposed to misbehave with a passenger and get him arrested for no reason... if they had a reason, why was i released by the RPF.
3. TTEs should be asked what exactly did i do that was termed as interfaring with the government work "sarkaari kaam me baadha" !
4. If i interfered with the govt work... why did they not inform the RPF then and did that only when the train reached Rampur... that was when i told them that i was going to complain about them and asked their names...
5. Aren't TTE's supposed to check the tickets of the entire train...the TTEs actually never came out of the AC coach.. and when i went there to see if a seat was available... they said i was not allowed in the AC coach... how then do u talk to TTE?

IMPORTANT: WITH ALL THIS DRAMA... MY TICKET WAS NEVER CHECKED THROUGHOUT THE JOURNEY !

my email address is
faisal.mohammed@genpact.com
mahatmafaisal@yahoo.com

Faisal

I had a waiting list no.7 for the reservation in the sleeper class ,when i was travelling back from chengannoor to kannur by malabar express (Train no.6329)on 1297. Before me boarding the train i had enquired about the berth, since i was a single female traveller and he promised to arrange . As the journey started , the TTE Shiv mohan(duty from tvm to trchur) , aroused a demand for the berth and could concern only if i was ready to pay him more,ie.i should pay him Rs 200 without any receipts. since i disagreed with him, he asked me to get to the general compartment. He abused me a lot since he was drunk.I also went to the other coach ,TTE Santhosh(duty from tvm to trichur) who said that berths would be granted only if pay the money they demanded (without any receipts) I was totally helpless since it was a night journey and me being a female.
Almost all the TTE's are corrupted in kerala side.
Why dont the govt. take any necessary action against these scoundrels ?
Without any efforts corruption can never be eliminated..

all fruit vendors carry loads of there fruits from naya azadpur delhi . that too without tickets moreover passengers dont get seats to sit due to them
no tc no station officer takes any action after so many complaints

Iam Thomas ,i was travelling in bangalore exp boarding at chalakudi(kerala)on 23-09-2007 on "TATKAL BOOKING".

at around 10.00 pm , TTE came for checking and he started yelling at me in malayalam , iam just translating to english here

TTE " where were u when i came before, and where did u boarded? "

i said i was in rest room and boarded at chalakudi,and this was my actual boarding station. but even then , he just started yelling at me

TTE " dont say lie, and you are a christian , how could say lie being a christian ? i will throw u out if u keep saying lie"

the coach police also came at that time ...

I WAS VERY MUCH HUMILIATED AND ASHAMED BECAUSE OF THE BEHAVIOUR OF TTE, i dont know WHETHER THE railway department is teaching TTE like this...

this is not the way to bahave with the good passenger !

and one more thing to complaint about him is, he has given birth to the ladies accomodating 2 in one birth . exept the 3 berths in that division all others are occupied like this !

this is very inconvinient to other passengers also

I HOPE YOU WILL TAKE ACTION AGAINST THE TTE, IAM HERE WITH GIVING THE DETAILS OF COACH AND TRAIN NO TO TRACK THE TTE

travelling date 23-09-2007
BANGALORE EXP
TRAIN NO 6525
COACH S7 SEAT 60
boarding at chalakudi TO BANGALORE

to save others from humiliation iam sending this mail to other official also.

"PLEASE BAHAVE PROPERLY TO GOOD PASSENGERS"

REGARDS
ALJO THOMAS

my email id aljothomas@gmail.com

Dear sir,

There is no any ticket distributer at morning time 05:00 A.M. on basai-dhankot station which is 1st station from gurgaon to rewari, near gurgaon, haryana, india. On morning time one passanger train come on at 05:14 A.M. Ticket distributor come on 06:00 A.M . So I request to please take necessary action as soon as possible. So many passangers are intrested for ticket but they don't get. Please do needful and give reply.

Devender Kumar

Dear Sir,

Today morning i check status of train no. 2307 dt. 17.11.2007 from mugal sarai the indian rails offical site says there is waiting list, and from Howrah seat is avlaible . so i reserved my ticket from Staition Howrah to Jodhpur dated.16.11.2007 and boarding from mugal sarai dated. 17.11.2007 so i pay for that fare from Howrah to jodhpur Rs.497.00 each , but railway cheat me , he taken fare for more then1800 Km. and give me again RLwaitlisted seat which is current status of Mugalsarai (original fare of Mugal sarai to jodhpur is 380.00 approx) Now i am confused where and which i can complaint for this cheating with me if you check currntly status of train no. 2307 dt. 16.11.2007 from Howrah to jodhpur you can find that 17 seat is availble. i booked 16 seats i pay approx 1600.00 Rs. extra and again i find RL wait list? where i can find Justic?

Hi,
I booked a tatkal ticket online and along with the
ticket booking details, it just said how to cancel the
ticket and the refund amt will be credited to my
account.
I proceeded with the cancel button which did not even
warn me that the refund is zero as 24 hrs had just
passed. why should I cancel the ticket if the refund
is zero?
If I had known I would not have attempted to cancel
it. I rang up their employee to ask them since the
refund is zero can I travel for which their answer was
no.they just gave the answer that is the rule.
cant these rules put properly in the mail containing the ticket info.
The PNR No for the ticket is [protected].
Pls do let me know.

Hi,

I with my family were travelling back to Chennai after attending a family function in Vijayawada via the Pinakini superfast (!) express(2711). We had second seating reservation in D4 from 1-10. Everything was fine when we started in Vijayawada at 6am in the morning. There were some 25-30 reserved passengers in the compartment out of the 103 seats. After some 2-3 stations all started slowly. The reservation went into packing within the next 2 stations. Everybody seem to be daily travellers comprising students, workers etc. They greeted each other which shows this happens daily! The TTE just came in and checked the reservation seats only. He didn't even bother to ask for tickets to others. I don't know how many of them had tickets or pass'. The worst happenned when a man in Nellore station gave me his hanky to put a seat near me which we reserved already. He argued with me eventhough I showed the reserved ticket. Finally I have no other option than to use vulgar words. I was very furious and shouted with all the vulgar words I know in front of my mom, dad and others. I was very angry and even called him to test my physique. As I am a well built and a powerlifter, he kept his mouth shut for the rest of the journey. I am soft natured and haven't used any foul language since I left college during 2001. I was dissapointed and upset that I went too much. But is it really me the one to be cursed? Everybody travels in the reserved compartment and TTE is not even bothered to check. What's is the point in reservation? Only God knows when the situation changes..until then it is high inconvenience traveling in chaircar.

Res. Sir,

Sub: Railway Coach attender extracting money form passengers – Reg.

Ref: PNR Ticket No.[protected]

I bring the following facts to your kind attention for prompt and remedial actions.

On 9th April 2008 I, along with other members of my family started our journey to H. Nizamudin by train No. 2641 Thirukural Exp. from Kovilpatti.. We traveled in Coach No. B1(Third A/C) and our ticket No. was PNR [protected] . On boarding the train we were provided with Pillows, woolen blankets and white bed sheets.

A couple of hours before the arrival of train at H.Nizamudin station we were all put in an acutely embarrassing situation when the Coach attender who spoke only Hindi demanded that we pay Rs 400/- for two of the bed sheet allegedly missing. We place our entire luggages before him with the request to thoroughly check our belongings. But his intension only seemed to be to receive money from us. The similar tactics were used with other co-passengers who, unable to stand the insult, paid him a big amount in order to silence him.

But we were kept under intense pressure till we reach H.Nizamudine Railway station. My sons who had come to receive us intervened and talked to the attender to take up the matter to railway superintend, whereupon the attender sneaked away without disclosing his name though we asked for it.

This kind of tricks, we were told, is regularly played on the gullible passengers from the south for extracting money from them.

For any further enquiry please contact me at my address

Rm.S.Krishnamoorthy
21-Railway Feeder Road,
Kadambur.
TamilNadu
Pin-628714

My telephone number [protected], [protected]

We request the authorities concerned to stop this evil practice and take remedial measures immediately.

Thanking you,

Yours faithfully

Rm.S.Krishnamoorthy.

Date: 20-April-2008

sir
please reply and mention me, with this i meet so many problems (i lost the train, iam not reached in time to chennai who going to pay)

As iam travelling in train for four months in the week days from
trivandrum to chennai central.

i use to get unreservation ticket, and with this ticket in the sleeper
II, i can get the birth, by paying the balance amount.

On 23-05-2008 when i got the unreservation ticket NO:[protected] from
trivandrum to chennai egmore, the compartment S9 and S10 are vacant and
in the chart it mentioned up to madurai, i sat in s10.

when TTR comes for checking the ticket, i will pay the balance amount
and i can get the ticket.

In nagercoil railway Excess fare ticket collector came to me and said
it is not rule to travel in sleeper and collected RS:340, Excess fare
ticket no: Z170052.

i want to know is it right thing the southern railway behavied to me,
when i consulted to senior manager of nagercoil, he said to complain to
trivandrum and he said once money collected not to do anything.

so please give me reason what i have did is wrong are right, and also
how to get the money back.

regard
amirthraj.k

Respected sir,
As i am travelling by lalbagh express 2607 train no from chennai to bangalore every week on sunday.I am going in reservation compartment.People who is not having the ticket in the reservation compartment and people who is having the waiting list ticket they are also travelling in reservation compartment.and disturbing the other passengers.I told to TTR regarding that but there was no action.See we are giving 20 rs extra for reservation compartment but what is the use.If they are not having the ticket in reservation compartment let them go in unreserved compartment really people in reservation compartment cant able to get down in the respective station due to crowd so i kindly request u to look into this matter .

Hello South western railways (Bangalore division),

To whomsoever it may concern.

Bangalore(Bengalooru) has already existing with luxurious tracks to run shuttles between many places especially from 1.Bengalooru central railway station to whitefeild .
2.Yeshwanthapur railway station (route via Hebbal )to whitefeild.
3.Rajarajeshwari nagar (Mysore route to Bengalooru central )

I have only informed the routes i know.And the basic knowledge of a passenger which i feel will help the biggest problem in the city called traffic.This shuttle train between these routes will minimize the burgoeing traffic snarls and complaints and also the fuel crisis.
I think the railway ministry is running under it's best leader so far called Mr.Lalu too.
So kindly request to check this complaint and implement this simple solution and avoid the major crisis which will only benefit a beautiful city in india further.
Your best regards,

A loyal citizen
Aravind.Pillai.

P.S why the railway for past 10 years near hebbal old madras road is not getting repaired to pass the traffic into the city.

Dear sir,

This is to inform you, I live at Rishra, Dt-Hooghly, in West Bengal
that I have a complaint against the vendor name Mukherjee Book Stall which is now enjoying Mr. Tarak Aich instead of the
original owners Mr. B. Mukherjee who has died .And I want to
know the Raiway Authority is it possible to enjoy the
book stall in his name?
Is the vendor license transferable?
Is Tarak Aich can buy the Raiways property (Book Depot vendor)
from Mr Mukherjee(who has passed away) ?
Is there any rule to transfer/sold the vendor to others?
So, you are requested to varify the all docs. & take necessary steps .
Thanking you.

yours faithfully,

Ranjit Mukherjee

Southern Railway - Trivandrum Pattom Reservation Counter
Date and Time of Incident:
Date: October 1st, 2008
Time: 8:10 AM
Need to change the attitue of the railway people at the reservation counter.

Railway people are behaving rudely against the customers who came for ticket reservation. Mannerism should be taught to these people before deputing to this service. As Gandhi said, customer is the king. But here these people are behaving as if they are the super king.

I booked an e-ticket through irctc and the pnr number of the ticket is [protected]. I initially booked 4 tickets and later on i cancelled one out of 4. Today when my parents were traveling through the ticket, a TTE came and said all the 4 tickets are cancelled and the money has been returned to the card. When i checked the pnr status online it showed me that 3 seats have been alloted to my parents(couch SE1 and seat # 57, 58, and 60). I spoke to TTE through mobile phone(which my parents were carrying) and he said all the tickets are cancelled. I said please check in the chart and he said "I have given those seats to some one else and if i have some vaccant seats then only i will give seats". I paid the full amount whatever i was suppose to pa then how you guys can trouble passengers. I called up 139 and explained the whole scenerio and asked them for an immediate help but they said they are help less.

hi
i am arpan saxena booked 3 tickets from ur on line registered agent from ghaziabad the tickets from old delhi to jammu.again booked ticket from jammu to kanpur and again booked ticket kanpur to ghaziabad as per your rules which is print on e ticket customer have paid only ticket cost irctc cost and 10 rs agent cost i hope its all extra cost are total near 70 to 90 but they charge 270 extra
and they are saying these extra is there charges and railway give him licence for that

please do need ful if they cheat the customer on behave of indian railway

thanks

arpan saxena
[protected]

Dear All,

I have booked a ticket under Ladies quota and travelled by 2722 Dakshin Express on 09.10.2008 from Nagpur to Hyderabad as per details given below:

1) PNR No: [protected]
2) Train No: 2722
3) From Nagpur to Hyderabad
4) Berth No: S3/ 006

I was not provided any berth on the alloted seat. One person was already travelling by that berth. There were no railway personnel around - No TTE and no railway police. The person occupying the berth has abused me and I can put the unparliamentarian words he has used.

The TTE has not come to the S3 compartment even after I have sent a word to him through the railway catering Boy.

For two continous hours, the person who has unauthorisedly occupied the berth has been humiliating me.

There were another two unauthorised persons in the compartment who have been smoking without any break. These persons should have been booked by the law and should have been fined Rs 200/- for every cigerette/ beedi they smoked.

The railway police have come after 3 hours, and evacuated the unauthorised persons.

This pathetic situation allows terrorists to plant bombs and make trains catch fire and make lot of people like me to sacrifice their lives.

In this connection, I demand that
1)the railways take action on the concerned and compensate me for the mental agony caused to me
2)Pay me the fine that would have been recovered from the persons smoking in the compartment( by recovering it from the persons who are responsible for implementing it),

failing which, I will be compelled to approach through concerned channels for getting the grievance redressed.

Respectd Sir,

I kiran manyam, booked ticket from Vijayawada(BZA) to Tirupathi(TPTY) for

2863/HWH YPR EXPRESS with date of Journey 12th July 2008(Sat).This train was running with Indefinite late of more than 8 Hours . So I have gone in other train on that day after that applied this for TDR Process on 14th July 2008.

Regarding this railway people said that I will get money back with in 3 Months ( 90 days ) . But till now I didn't get the return money from you.

Please look into to this problem.

my ticket details are:

PNR Number : [protected].

Train: 2863/2863/HWH YPR EXPRESS.

Date of Journey: 12th july 2008.

My Transaction Details:

USER ID: kiranbw

PNR Number: [protected]

Transaction ID: [protected]

Please help me regarding this.

Thanks & Regards,

Kiran Manyam

Now a days it is rediculas to travel in Sleeper coaches at all places in India. The coaches are meant for 81 passengers now a days, but at any time one can find almost double the passenters occupying the compartments. They may be without Ticket holders, may be pass holders, may be from general compartments or may of wait listed passengers. Ultimately, the journey becomes night mare for the bonafide passengers.
> We are listening that the Railways are making profit and obviously the mergins are coming from our pocket. Neither Laloo or Chairman nor it officers are paying !
> We do not know whether Indian railways are having any deep studies in this matter that why the Sleeper coaches are so over crowded round the clock? If yes, then what are the preventive actions are being taken by Indian Railways ?
> If no, then why its general managers to lowest level of employyes are counting their salaries ?
> As we accept all nuisence, our Indian railways and it`s management has taken it granted that they need not to perform their duties!
>> Where are the ticket checking staffs ? why not there is recrutment drive ? No actions are being taken as the common people sufferand not those Railway Management as they travel in Fancy Saloon which is financed by people only.
>> We need to seek RTI report that why the railways are just " Impotent " in stopping such nuisense at Sleeper coaches.
B.Basu. Mumbai.

Dear Sir,

I booked two and a half tickets (II class sleeper) from Jajpur K Road to New Delhi. The Train No. is 2815. The PNR No. is [protected]. The date of journey is 27th June 2009. I had to pay Rs 1203 for two and a half tickets. As per my calculation, the actual fare for two and a half tickets is Rs 1173. (457 x 2 + 259 = 1173) It means there is a discrepancy of Rs 30. Am I right or wrong? If right, can I get back the extra money? Though the amount doesn’t matter much, yet I want to know the reason for this discrepancy. Please suggest how can I get back the extra money?

Thanks & Regards,

Alekha Chandra Jena
New Delhi
Mobile: [protected]

My user ID is Smitra1956 and the related PNR No. is [protected] for Myself, daughter (OSHIN MITRA) and another boy named Prateek Bhalla (who came back earlier on 9th Jan'09).
Dear Sir,
I booked waitlisted e-ticket for journey from Vijayawada FOR MYSELF AND DAUGHTER by 2864 YPR-HWH EXP on 11/01/2009 which was finally dropped.

Then I met two TTEs of 2864 EXP at TTEs Lobby. They asked me to buy fresh
ticket as Dropped e-ticket amount would be refunded.
When I came with the General ticket they just ignored me and instead Later at the platform asked 3 other TTEs (including one lady) to charge me fine.

I argued to charge me only the difference fare as approached them well before arrival of the train. They did not care at all but shouted.
Why only difference fare not taken?
The train arrived and then I paid fine as follows :
FOR Gen. Ticket NO. [protected] for Rs.422/- FOR TWO
bought at 8:14 am on 11/01/09.
Excess Fare Ticket No. 261467 for Rs.420/- (170+250)
Excess Fare Ticket No. 679406 for Rs.420/- (170+250)
charged by one lady and another person. Why two EXCESS tickets? TO SHOW CASES?

Now my request is that will you please consider the case for REFUND ?
Yours faithfully,
Siddhartha Mitra

This is not a complain site for Indian railway, and I am trying to find out where is one. On IRCTC there is no complain corner.

Can we do something to have the things a bit more transparent. We need to have a complain feedback service from Indian Railway.

Today I had to travel from roorkee to ambala by 4523 muzaffarpur ambala exp. your site "spot your train showed it to be late by 35 minutes. I reached the station at 6.05 am & found that the train had come at right time & had left roorkee at 05.50 am. kindly either post right information or close this site.

Hi Team,

Recently Indian railways has changed Unreserved Ticket Booking System, three days advance Unreserved tickets are issued for the distance above 200km only.Before passenger can purchase Unreserved tickets THREE DAYS in advance for less then 200km also, now we need to purchase the ticket on the same day itself for (MYSORE, TUMKUR) less then 200km travelling..So, it become very diffcult for senior citizen and other people those who are travelling in train early morning to purchase ticket in BANGALORE city railway station. We need to wait in long Queues. For 06:30 am train we need to come at 5:00am to railway station, so it is very diffcult.

So, Please raise this issue with railway department, at least in Bangalore Unreserved tickets should be issued THREE days advance

Thanks
Anoop

Sir,
I beg to draw your kind attention, that my self Kazi Pervez Mumtaz alies chandan kazi
Add- p.o.- Salar (sk – para), Dist- murshidabad of West Bengal. It was very painful to state 10-10-09 I was traveling from Sealdah to Salar by 3163 Hate- Bazera Exp, My
Ticket no.- D-[protected], coach no –S4, seat no.-3, scheduled departure – 20;00.When
I boarded in my coach my seat was occupied by daily passengers not only mine seat no- 1 to seat no-8 total seats was occupied by daily passenger, I requested them leave my seat
They told “we the people seated there after getting down, in NAIHATI, BANDEL, KALNA, NABADIP, then you can seat. They ware very arrogant and misbehaved
Using abused language and threatened me, said “don’t argue with us otherwise it will be very costly for you. It was terror not a single RPF/GRP or TTE present there .then I took place in front of Toilet. After coming BANDEL Jn. same character daily passenger boarded from Bandel Station. After NOBDIP I took my proper seat.

Same problem I faced in several date of journey

1. Date of journey – [protected]
Ticket no – D-[protected]
Train name – 3163 Hate-Bazare
Coach no - S4
Seat no - 1

2. Date of journey – [protected]
Ticket no – D-[protected]
Train name – 5959up KAMRUP Exp
Coach no - S8
Seat no - 6

3. Date of journey – [protected]
Ticket no – D-[protected]
Train name – 3163 Hate-Bazare
Coach no - S4
Seat no - 27

Then it is my humble intention to ask a question to Indian Railway Board and Railway Ministry. Please tell us “How many days you will sleep to ignore and over look the bonafied passenger’s problem. Please weak-up and save the sleeper class reservation passenger from illegal uncivilized Daily passenger.

Regds.
C. Kazi Alias
Kazi Pervez Mumtaz
P.O.- Salar, Dist.- Murshidabad
West Bengal ;- Contact [protected]

Is there any section of Indian railways for registering compaint

On 03/01/2010 I along with my wife & cildren boarded from Howrah Junction in 8645/East Coast Express having PNR No.[protected].As per railway reservation slip my coach no. was S4 and birth no. was 42, 43, 44.But to my
utter disbelief after Kharagpur junction the said compartment was just like a passenger train, filled with passengers having no valid tickets.On asking the train ticket checker and complaining against
the inconvenience created by unauthorised passengers, he replied why don, t u travel in other trains.Even enquiring the running TT, s the answer of ur staffs seem that i have made wrong while travelling with valid ticket and claiming for alloted birth as per reservation chart.
After lot of struggle the said train reached Jajpur Keongjhar Road station almost 2 hrs late than schedule arrival at around 7.15Pm and I along with my family could manage to get down in destination staion in an unsafe manner as the doors were blocked with luggage as well as passengers.
After getting down at Jajpur Keongjhar Road station there was no respite from Railway authorities as the foot over bridge meant to cross from Platform No.3 to exit of station was closed for repair work.On complaining the Station Manager(who did not disclose his name) at his office at in platform no.2 he rudely said the said bridge is closed for repair work & if U find difficulty why u are tavelling by train.
There after I along with ailing wife and 8 yrs old daughter jumped from platform no. 2 to railway line and ater crossing railway track climbed to platform no. 1 leading to exit.
I want to ask competant railway authorities the risk and worries during my journey from hwh to jjkr along with my family whether this a message not to travel in Rail for unsafe journey or shall I get any corrective action aginst the Customer service of Indian Rail.
Awaiting for reply.

SANJOY NANDI
snandi67@gmail.com

I had booked an e-ticket for 2 persons for 2204/SHC GARIB RATH Express for 21.11.2007 vide PNR No. [protected], Transaction ID [protected]. The train was scheduled for 11:10 AM but due to abnormal delay (more than 6 hours), I had to cancel the tickets because on the very next day morning i.e. on 22.11.2007, I was about to come back by morning train, leaving at about 5.00 AM from Bareilly and it was practically impossible to come back by this train due to abnormal delay of train for my Bareilly journey. Since I was not able to cancel my tickets online, I sent an e-mail to this effect and have been sending reminders to railways/irctc to refund my amount since November, 2007. Till date, I have sent more than 20 reminders, more than 100 telephone calls to resolve the issue, but surprisingly, till date, the amount has not been refunded.

On the one hand, through some of the communications, the railways has indicated that since the journey has been performed, I am not entitled for any refund but on the other hand, in one of the communications/statement sent to me, it is very much clear that the journey has not been performed. I have been pointing out this to railways frequently but every time I received an automatically generated reply regarding receipt of my mail giving me a new ID and a set language that your case has been sent to appropriate authorities and it will take a minimum 90 days (Surprisingly, the customer has to wait at least for 90 days and it seems, there is no maximum limit). I would like to mention a few communications between railways and myself :

E-mails sent on - - 21-11-2007 (Request for cancellation of e-ticket) ) By Railways, my case was referred to Kolkata Divn by mistake.
- 08-05-2008 (Indicating the facts) ) I kept on enquiring over phone at your Customer Care and hence
- 24-02-2009 (Reminder for ABNORMAL DELAY) ) a considerable gap in written reminders)

Letters sent on - - 12-03-2008 (Addressed to GM(Operations) and c.c.to ED(Pub.Griev.), Jt.Dr.(Pub.Griev., ED(Passenger Mktg.)
- Without date but after 08-03-2009

Telephonic calls - - More than 100 calls

Communications from - - 21-11-2007 (Indicating receipt of my mail)
Railways - 04-08-2008 (By GGM/ITS to CCM(Refunds) and c.c. to Regl.Mgr.(EZ), Patna(IRCTC) and myself (Reminder 1)
- 04-02-2009 (Regretting refund) 08-03-2009 (e-mail to me regretting refund)
- 23-03-2009 (By Director(Passenger Mktg., Railway Board) to MD, IRCTC, NDL and CCM(PM, Patna
- 13-04-2009 (By GGM(ITS)IRCTC addressed to Regl.Mgr./Eastern Zone(IRCTC), Patna
- 13-04-2009 (By GGM/ITS) to CCM (Refunds) and c.c.to: RM(Eastern Zone/Patna(IRCTC)
myself and Director (Pasenger Mktg.) (Reminder No. 2)
- 25-04-2009 (By GGM/ITS) addressed to CCM(Refunds) and c.c. to RM(Eastern Zone/Patna(IRCTC)
myself and Director (Pasenger Mktg.) (Reminder No. 3)
- 25-04-2009 (By GGM/ITS to D(Passenger Mktg.) and c.c. to Myself, GGM(IRCTC.EZ, Kolkata and CCM(Refunds),

Further, if I leave behind all the above correspondence, one of the papers sent to me by Railways alongwith some of the communication (copy enclosed) itself indicates that the journey has not been performed. (See Sl. No. 25 in the attachment). Showing the `Journey performed' has created a doubt in the mind as to how the railway system works.

Sir, although a meagre amount of Rs. 517.00 is involved in this case and I have spent multiples of this amount for follow-up, I request you to kindly fix a Vigilence Enquiry as to how it has been decided that the journey has been performed.

I may mention that it is a question of principle and I have no other option left except to move to Consumer Court in case this issue is not resolved within next 20 days as a considerable time of more than 27 months has elapsed. I further demand a Vigilance Enquiry as to how it is indicated that the journey has been performed. Earlier also, I have been requesting for refund and vigilance enquiry, but no concrete action has been taken.

M.K. Mittal (Mobile No. [protected])
(Present Address) :
Flat No. 16,
"Surbhi Apartment",
Pocket 1, Sector 11,
Dwarka,
New Delhi-110 075

Mobile No. [protected]
Office : 011-[protected] / [protected]
Residence: 011-[protected]

Hi,

It is really pity on CRIS and Indian railways that the website they have made and is published as www.trainenquiry.com is of no use to me and in my opinion it is a total waste of Government money.

I have been following this website for the past two days to get the running train status of a train (train number- 0161, start date- 06th April 2010, running from LTT(Mumbai) to Darbhanga). I have been plagued by the website because it is of no use. The website is never updated and crashes too often.

I know nothing is going to happen in this country over these issues. This mail will be a total waste of my time and effort in writing it but still I write it. Even the other websites of Indian railway are a total waste and are wasting the government fund. For ex. whenever I try to book a tatkal ticket in the morning the reservation window of the Indian Railway website hangs. Let me clarify that the internet connection that I use has a very good speed of 512 kbps. The Indian Railway server crashes too often and the very rarely website users are able to book there reservation ticket.

I do not know where to raise such issues, I saw these email ids in the website and tried shooting a mail on the same. I would request you to kindly forward this email to concerned personnel so that something good can be done about this system. At any point of time, if anybody thinks to get further inputs from me; you can jot down my number written below.

Thanks for your time.

Regards,
Rahul Rakesh
Cell: +[protected]

Q. What is the post after B.sc(it) in indian Railway?

Pankaj Kumar Tiwary
Pursuing B.sc(IT) 4th sem from Kuvempu university.
higher Diploma in software Engineering from niit Delhi.
12th in science from J.A.C. Ranchi

i travel madurai to chennai whit e-ticket the ttk as checked the ticket and asked proof i so my drivelicences card (color xeorx )he said its dublicate he need only original card then only youcan travell other wise pay the fine, and i told i travell with this card in flight, driving vechicle no as say any thing but the ttk as make me more saame in comparment, one thing no one has keep in orginal proof any time in pocket only they keep dublicate, if the lose origin me what can they do,

so kindly the railway department as to allo the dublicatecard to accept in travel

its correct

I Yash Kane, flat no:1, Sadguru Apartment, Ramdaspeth, Akola-444001 want to register a complaint against the corrupt business going on Shegaon railway Junction!I took one pepsi bottle from A.G.Jonwal stall.He gave us that bottle at RS.27 and the originally the MRP price was 23 And I know that cooling charges are taken but it is just RS.2!But he took from us 4RS extra!It is just an injustice!When we asked him about this he talked to me rudely and didnt listen my grivence!Then when we went to the encharge of this matter at shegaon station that office namely MR.kujekar who talked to us in a very rude manner.First he was not ready to take our complaint and was just avoiding us, but when we showed him our ticket and all the necessary documents which were needed to register a complaint he was just unable to do anything and were angrily gave me that complaint book!And he also said after that I will see that nothing happens to that shop owner!I want to lodge complaint against these two corrupt officials who were ignoring to follow their duty in right manner!I request you to take strict action against these two and avoid any other person to fall victim of such type of pepole!

Please install multiple KIOSK for printing internet booked tickets at all the stations.

From : Mrs. Radha Patil,
Gajra Park Building- 1,
Indira Nagar, Kamod Nagar,
Nasik.

Dated : 11.11.2011

The Chief Officer,
Vigilance Department,
Indian Railways.

Respected Sir,

Re : Complaint against fraud and misbehavior of TT.

I, Radha Patil, hereby would like to let you know about the fraud committed by your TT and chief ticket supervisor of 12618 - Karnataka Express : New Delhi to Banglore : Dated 09 Nov. 2011.

After taking current reservation from New Delhi counter, I boarded on the above train with Half Non reserved ticket of my son aged 10 years.

By my own, I have informed your uniformed TT, (however, without name plate tag) that I have no sleeper class ticket of my son. He told be to take my seat which is S6-22. Accordingly, after some time, he, alongwith, your Chief Ticket Supervisor came on my seat and took Rs. 500/- from me. When I asked them to issue the receipt, the TT noted down on the chart in red ink, my name and details, and told that after some time, he will issue me the receipt. The TT was fully drunked and he used unparliamentry words before me, which were very dirty and shameful. He also tried to insult a women's respect by crossing his limits. The Chief Ticket Supervisor was observing the things and was just smiling shamelessly. At last I warned them to mind their languague. Galloping the disguese, they went in the another coatch.

It was a night time and I was alone lady traveling alongwith my child and heavy luggage. After Mathura or Agra, both these officials were left the train and I had no receipt in my hand. Thus, they cheated me and taken bribe of Rs. 500/- from me.

You are requested to investigate the matter and let me know the names of these officials. I also demand a compensession of Rs. 10000/- Rupees Ten Thousand for my insult and mental harrashment.

Thanking you,

Yours faithfully,

Mrs. Radha Patil.

From : Mrs. Radha Patil,
Gajra Park Building- 1,
Indira Nagar, Kamod Nagar,
Nasik.

Dated : 11.11.2011

The Chief Officer,
Vigilance Department,
Indian Railways.

Respected Sir,

Re : Complaint against fraud and misbehavior of TT.

I, Radha Patil, hereby would like to let you know about the fraud committed by your TT and chief ticket supervisor of 12618 - Karnataka Express : New Delhi to Banglore : Dated 09 Nov. 2011.

After taking current reservation from New Delhi counter, I boarded on the above train with Half Non reserved ticket of my son aged 10 years.

By my own, I have informed your uniformed TT, (however, without name plate tag) that I have no sleeper class ticket of my son. He told be to take my seat which is S6-22. Accordingly, after some time, he, alongwith, your Chief Ticket Supervisor came on my seat and took Rs. 500/- from me. When I asked them to issue the receipt, the TT noted down on the chart in red ink, my name and details, and told that after some time, he will issue me the receipt. The TT was fully drunked and he used unparliamentry words before me, which were very dirty and shameful. He also tried to insult a women's respect by crossing his limits. The Chief Ticket Supervisor was observing the things and was just smiling shamelessly. At last I warned them to mind their languague. Galloping the disguese, they went in the another coatch.

It was a night time and I was alone lady traveling alongwith my child and heavy luggage. After Mathura or Agra, both these officials were left the train and I had no receipt in my hand. Thus, they cheated me and taken bribe of Rs. 500/- from me.

You are requested to investigate the matter and let me know the names of these officials. I also demand a compensession of Rs. 10000/- Rupees Ten Thousand for my insult and mental harrashment.

Thanking you,

Yours faithfully,

Mrs. Radha Patil.

R/Sir,
I am Suresh Mittal member of DRUCC Bikaner Mandal From Mandi Dabwali (Haryana) Distt. Sirsa.The complaint about enqury no. 139. date 25-8-12, when i asked about bikner train, train no. 14888. when the train will be come then they replied me that the train will be arrived after 27 minute. but the train came right time. I request that the train will be right time . and the enquary opertor give the right news so that pepole does not face any problem in future

yes, it is vary shameful for checking authority.Identity proof is necessary because right person travel on his tickit.But T T & other staff take benefit by missusing of that rule.same case with my son occurs on 20-11-12 in malva express between indore to ujjain .checking staff collect fine on tatkal tic( indore to jalandher) is Rs800/-.It is vary surprising .

Station being utilised as urinals/Lavotry
Sir!
The Tirumayilai(Mylapore) MRTS Railway Station is being utilised as Urinals/Lavotries by all beggars/labourers/drunkards staying in & around Mylapore MRTS, who sleep in the station itself.
They are urinating & ### in the station itself mostly at nights. the approach to the station has become unbearable, with the dangerous stink.
All office-goers, especially women are facing problem in approaching the STN, because of this ### & stink.
one has to cover his/her nose till he climbs upstairs to board train.

It becomes even more worse, if it rains.

It has become a hub for all the beggars, miscreants, drunkards, labourers, finally auto-drivers, who vomit, ###, urinate, throw food & sleep there itself during nights.

There are some sweepers/cleaners in the station, but nobody knows what they do.
The filth, garbage, waste paper, plastic, Ground-nut covers still remain in the station always.

It is also becoming breeding-ground for miscreants creating nuisance with public(commuters).

It has become horrible & unbearable nuisance.
Will the authorities look into this menace please? It needs immediate & serious action please.

Thanks & regards,
Gopinath