ITV’s earns a 1.3-star rating from 477 reviews, showing that the majority of viewers are dissatisfied with programming.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
You've been framed
I'm upset that most of the people on these videos are getting seriously hurt. I don't want to see children, adults and the elderly getting smacked in the face with a blunt object, or falling over onto or into rails or concrete floors and seeing their bodies bent in half from the force or the fall. Most of these falls, trips and slips will require hospitalisation. Can we get back to the funny babies or daft animals instead of hurting people.
good morning breakfast
It's not Piers Morgan it's Suzanna who constantly interrupts!
I know Piers is like Marmite, you love or hate him, but at least he talks sense, until she butts in the whole time!
The other Lady just sits there and is obvious eye candy.
This team needs reassessing and requires people that will listen, not interrupt and " know when to speak".
Not a wonder that Sky News and the BBC have the right formula.
the chase
The Chase 27th November 2018. Once again Bradley Walsh has helped the chaser win in the final round, the speed he delivers the questions to the chaser is beyond believe in relationship to the contestants. At the start of the final round Bradley Walsh informs the contestants that the questions will come at them faster but in fact it's obvious he is in no hurry but it's then obvious when he delivers the questions to the chaser he has increased the speed and at some stages I'm surprised anyone can understand what he has said. This is truly unfair and I would go as far to say it's cheating.
The Chase 27th November 2018. Once again Bradley Walsh has helped the chaser win in the final round, the speed he delivers the questions to the chaser is beyond believe in relationship to the contestants. At the start of the final round Bradley Walsh informs the contestants that the questions will come at them faster but in fact it's obvious he is in no hurry but it's then obvious when he delivers the questions to the chaser he has increased the speed and at some stages I'm surprised anyone can understand what he has said. This is truly unfair and I would go as far to say it's cheating.
coronation street
The stories are all gloom, doom and misery lately and generally outlandish. The worst has to be the whole GP Ali and family story, so ridiculous, depressing and the crazy stories just keep getting piled on. It was just so bad tonight that I turned over. Romans mother turning up and guessing stuff, the acting was as poor as the story, now Ali almost fighting Ryan and Ryan's response to the reAlisation that he killed a dying psychopath in favour of protecting his own family, then Ryan threatening two bikers, a cadboard, pathetic scenw. The actors are failing because they can't carry such stupid, childish fantastically ridiculous stories. Now we have Nick back with more stupid story lines and another complete personality change. We cannot relate to these stories as they are so far removed from reality. The best stories have humour and are linked to our collective experiences. Tonight I could hear it no more and changed channel.
national news (nov. 12th and 13th.)
The recent "exposures" on the 6-30pm. news involving journalist entrapment by secret filming of applications for help in wrestling with Homosexuality issues when contacting Churches.
Firstly it has been a long tradition that UK National News should be even handed and factual and not setting out to change public opinion in so doing.
These exposures are targeting Christian Churches - why not Mosques as well, to be even handed?
It is no coincidence that the decline of the Church is a big factor in the rise of society today where thousands of children do not even know the names of their fathers and the institution of marriage has been sidelined. So the family units today are not only fragile but result in children seeking identity because the home context is not conducive to maintaining the Christian traditions of family life. It is getting steadily worse led by the ideology of Liberal Authoritarians. Many children are self harming as a sign of the stresses they are growing up with.
It is into this scenario that ITV has waded in with its hostility to Christian tenets and sought to undermine further the Judeo-Christian heritage this country has enjoyed for centuries. Your efforts in the News with these "exposures" are contributing to the nations moral chaos and I think you should recognise your responsibility to the public who are your customers after all. The topic of homosexuality requires a balanced and informative approach. Not sensationalised.
news casters not wearing a poppy
Why do the itv news allow two female newscasters not wearing a poppy give the news, I feel this is an insult too all the men women and children who lost their lives during both world wars, maybe in future itv can take this into account how upsetting and disrespectful their actions have been,.
Tomorrow is a day of remberance for all those who lost their lives in such horrific conditions and this country will be mourning the loss of a loved one.
I'm absolutely furious with their behaviour by not wearing a poppy, they need to remember that other countries from the british empire joined the armed forces and also never returned too their homeland.
x factor nov 3 2018
The sound issues throughout this badly edited and contrived series have been awful but tonight's was the worst denying two contestants the equality of opportunity where the outcome depends on viewers live votes.in Danny tetleys case this has occurred on more than one occasion and is grossly unfair.the obvious bias demonstrated throughout this show is appaulling as week after week it appears that good singers are given rubbish boring songs while the "perceived bookies favs" are given east suitable to them songs. No wonder viewers are leaving in droves.x factor should be itv flagship show along with I'm a celeb but Saturday night tv is a standing joke throughout England but for housebound like me I need to try and be entertained somehow.please stop x factor being a joke act in itself and dispel the fix rumours by addressing these issues urgently.my entire family have supported the show since its inception and feel so sad. Carol Smith.
xfactor
X factor sound interface is not acceptable. A singing competition ruined by poor management. Saturday night I look forward to hearing all the different singers ! All week when the sound would not matter it's fine! During a competition the sound is horrendous! This is serious incompetence! How can we vote on singers we haven't truly heard ! Seriously poor ITV. Another complaint is your complaint procedure! You have deliberately made it hard to complain with a inadequate procedure!
this morning - facebook page
On the 29/10/2018 on the This Morning Facebook page, a post was written slamming the Ambulance Service stating that an employee had to wait so long for an Ambulance they made their own way to Hospital. The post I believe has been removed as I can no longer view it, but This Morning name the ambulance service and was very bias in their words in order to influence the public to complain about the ambulance service. I work for the Ambulance Service in a different part of the UK to which they named but I have to say I found this post very offensive, bias and completely out of order. This post lacks education and disappoints me as a regular viewer of the show, normally debates/discussions are presented from different backgrounds, yes the post asked for peoples opinions, but there is no denial readers were influenced towards their responses. Numerous Ambulance personal were not impressed and commented on this post expressing their disregards. The post was appalling and I have lost a lot of respect for the show, or at least their social media pages and however runs them. Who is chosen or has influence over what is posted on their social media sites? Is the information reviewed before being posted?
the chase
I am disgusted once again watching the chase on 28/10/2018 the timer had gone and the chaser had not finished answering the question but the team lost again, I'm sure you will get lots of complaints about this because it happens a lot, if you state its the independent adjudicator that decides the outcome tell him that he should go to spec savers.
Mrs Lisa Whiteley
I am disgusted once again watching the chase on 28/10/2018 the timer had gone and the chaser had not finished answering the question but the team lost again, I'm sure you will get lots of complaints about this because it happens a lot, if you state its the independent adjudicator that decides the outcome tell him that he should go to spec savers.
Mrs Lisa Whiteley
xfactor
Please explain why tonight's x factor results were done in catorgries and not singulary ? Personally I'm not bothered but my wife Nicolette has basically just had a meltdown, guess what it's all my fault!
I work 13 hour shifts days/ nights and I really don't need to come home to a big discussion relating to x factor or it's judges or contestants, that being said hope Anthony Russell smashes it ...get in Lad!
programme credits
Havìng just watched Strangers we found that we could not read the credits as a forthcoming programme over wrote those credits. I know this has been going on for some years but will ITV please consider stopping this advertising. We like to be able to view the cast list and consider the constriction to be an insult to both cast and the crew who put the program tpgether.
no service in the east anglia region
ITV not available across the East Anglia region last night from at least 5pm. We had to resort to watching Netflix all night.. I had a look at the outage map where it confirmed there was virtually no service in most of England. What is going on? I see that this serious outage hasn't made the news headlines anywhere. This is interesting considering the media is always keen on reporting below par services from any other industry.
itv racist job applications
I've seen this job advert for your self stating
The traineeship is open for blacks Asians any one non-white this is xenophobia you need to remove this advert before I repot it further it's 2018 and racism of any for sould not be tolerated I'm discussed with ITV I will wait for you reply I'll give you 24 hours I refer you to this case for point of law At trial, Boneberger testified that Academy Director informed him that he shouldn't bother applying for the job because it was going to a black female. After Boneberger's employer selected a black female for the position, Boneberger's supervisor told him that the selection was to "bring color down to the Company "
The jury also heard facts indicating that Boneberger had more relevant experience and seniority than the black female selected for the position.
The jury finds in favor of Boneberger and, in doing so, also awarded punitive damages.
Direct evidence of reverse-race discrimination
In seeking a new trial, the employer argued that Mr. Boneberger was required to present something more than evidence that he was discriminated against because of his race; namely, "that background circumstances support the suspicion that the defendant is that unusual employer who discriminates against the majority.
you've framed season 21 episode 3a 5.50pm 17/10/18
Hi,
During this episode, there was a video of an ant pulling a chocolate sweet. Shortly afterwards a young girl stamped on it and killed it.
A- the death / murder of a living creature is not humorous.
B - should killing be rewarded with £250?
I understand that the life of most creatures is undervalued however should a light entertainment programme reward such kindless behaviour?
I also understand this is an old episode but if repeats are being shown then it should be quality controlled.
"butterfly"
The writers of this series seem to have chosen to ignore the Media Guidelines recommended dy the Samaritans organization.
I am thinking especially of these:
Steer clear of portraying a suicide attempt as something that can quickly be recovered from.
Don't show the character returning to normal life within hours, days or by the next episode.
Never show that a suicide or suicide attempt has been ‘rewarded'. Avoid a storyline,
for example, that shows separated or divorced parents reuniting after the suicide of their child. This can unduly influence a child into thinking that attempting suicide could lead to a happy ending for their family.
Take care when showing scenes with outpourings of grief. In particular, avoid showing characters who may have ‘contributed' to the suicide, regretting their actions. Vulnerable viewers who have, for instance, been bullied could be led to believe that suicide is a viable option, for getting back at their bullies and making them feel sorry.
Take extra care when portraying suicidal behaviour in young or sympathetic characters. These are the characters that vulnerable viewers are most likely to identify with. Remember that young people are the most likely group to be influenced by the media and therefore at high risk of ‘copycat' behaviour.(...)"
Source: Samaritans' Media
Guidelines for Reporting Suicide
at: www.samaritans.org/
mediaguidelines
Ignoring these guidelines can have dramatic results.
butterfly
The itv show Butterfly takes a very sensitive subject and misquotes all actual suicide stats, which is not only completely insensitive but also extremely irresponsible given the current government consultation re trans rights. Absolute propaganda that had no place aired on TV. The programme makes out nearly half of trans children try to commit suicide whereas it is actually less than 1%.
butterfly
The programme you are broadcasting involves skewed statistics and misinformation on suicide statistics. In fact, they are simply lies and have been inflated.
The claim that 48% of trans children (a claim made by Mermaids), the organisation that advised the makers of the show) is wrong and untrue. According to the Gender Identity Disorder Service (GIDS) the numbers seem to reflect the percentage as being more like 1%.
I believe this broadcast and its untrue statistics to be gravely irresponsible, especially in light of it being on such a sensitive subject.
I feel the broadcast should be stopped and subject to review of the information being put across.
SUBMIT A COMPLAINT
Society & Culture ITV Customer Service Butterfly
ITV / Butterfly
1
United Kingdom
Add a Comment
The programme you are broadcasting involves skewed statistics and misinformation on suicide statistics. In fact, they are simply lies and have been inflated.
The claim that 48% of trans children (a claim made by Mermaids), the organisation that advised the makers of the show) is wrong and untrue. According to the Gender Identity Disorder Service (GIDS) the numbers seem to reflect the percentage as being more like 1%.
I believe this broadcast and its untrue statistics to be gravely irresponsible, especially in light of it being on such a sensitive subject.
I feel the broadcast should be stopped and subject to review of the information being put across.
emmerdale
I read that next year there will be an episode of Emerdale which will be written by produced filmed and only include actresses. I only hope that an all male episode is also produced with an all male crew actors.
If not producing a programme of a woman would be very sexist, men are already discriminated against on TV with many shows often have all female presenters but rarely men, especially on it in the morning. Is it run by female chauvinists it appears so. Things need to change with more programmes on TV for men.
lack of action or updating
On the 27/8/2018 I submitted a complaint to itvcustomer services regarding an episode of loose women when Shelly Hewson was presented with a cake by a scantily dressed man, whereupon she began chanting 'get them off'.
Not one of the loose women panel challenged this behaviour but appeared to find the whole thing hilarious, even though they continually fight against men doing such things to women labelling it sexist behaviour and sexual harassment.
I requested views on this from customer services who whilst acknowledging my email have, over a calendar month onwards, failed to respond.
Why have the itv set up such a service if they fail to respond t o complaints.
ITV Reviews 0
If you represent ITV, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About ITV
Here is a guide on how to file a complaint against ITV on ComplaintsBoard.com:
1. Log in or create an account: If you already have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title: Summarize the main issue with ITV in the 'Complaint Title' section.
4. Detailing the experience: Provide detailed information about your experience with ITV. Mention key areas of concern, any transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents: Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process: Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint against ITV on ComplaintsBoard.com.
Overview of ITV complaint handling
-
ITV Contacts
-
ITV phone numbers+44 344 881 4150+44 344 881 4150Click up if you have successfully reached ITV by calling +44 344 881 4150 phone number 9 9 users reported that they have successfully reached ITV by calling +44 344 881 4150 phone number Click down if you have unsuccessfully reached ITV by calling +44 344 881 4150 phone number 7 7 users reported that they have UNsuccessfully reached ITV by calling +44 344 881 4150 phone number13%Confidence scoreUnited Kingdom
-
ITV emailsitvhubhelp@itv.com100%Confidence score: 100%Supportmyprivacy@itv.com100%Confidence score: 100%
-
ITV address200 Grays Inn Road, London, WC1X 8HF, United Kingdom
-
ITV social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 14, 2024
Most discussed ITV complaints
entirely fraudulent businessRecent comments about ITV company
EmmerdaleOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!