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Jagex review: Stolen runescape account 55

D
Author of the review
2:23 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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jagex is a f*****g useless site my runescape account was stolen and i have tried for 2 weeks to get it back and they keep saying denied i am topcat33s on runescape my mate stole my account and them f*****g c**ts wont give my account back.
i am outraged and appaled by the customer service on jagex.

Signed- dean toplis (topcat33s)

Update by dean toplis
Feb 04, 2009 4:58 am EST

Jagex when will you realise tht ppl will stop getting membership on runescape...

the hackers are ###.. my friend geofrey67's account on Rs was stolen and hacked

Please stop sitting on ur ### and do something about all the hackings

signed topcat33s... now cyberdemon51

Soz 4 language

-Dean toplis

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

55 comments
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Dude
Send a message
Jun 30, 2008 2:12 pm EDT

That's your own fault for giving out your password to someone else. It's not their fault, if you haven't provided them with recovery questions or the optional personal information how are you going to be able to prove it's your account? It's your own fault and blaming the company isn't going to get you anywhere.

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Anna
Send a message
Jul 01, 2008 8:18 am EDT

I am appalled at your language... or lack of it actually.

Did you:
Read the rules?
Set recovery questions?
Set a bank PIN?
NOT let your 'friends' play with your account?
NOT leave your password lying around waiting to be found?

Obviously your friend wasn't much of a friend now, was he? Don't abuse Jagex for your disregard in following rules.

This is what that silly 'Safety First' mini-game-something was all about. Sheesh.
You ignore their rules and suggestions - so they ignore you.

I suggest making Grammar your new best friend. It'll be extremely helpful in life. Really.

This complaint is useless.

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Annonymousey
Send a message
Jul 01, 2008 8:23 am EDT

heh
u're abusive n wrong

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Darius (hells corparation)
Send a message
Jul 01, 2008 11:47 am EDT

runescape is completely runined with there SILLY update i can not belive that they did this to runescape first of all they have made the running completely rubbish the walking what fool came up with that i will never know. i have not even been on the game for 5 minutes and i dont want to play the game any more. I hope they realise that they will have a drop in log ins and form all over the world and the money will just stop rolling in people will stop playing runescape i bet jagex anything. just return runescape to how it was before it had the update Please i like playing runescape i use it to stop making me bored i do other things yea but they have COMPLETELY ruined it i have no idea what they were thinking Jagex tut tut tut and a sigh. if you wish to comment on what i said do not comment here just send all the comments to Stronger92@hotmail.co.uk i do not come on here often make the subject: H.C rs complaint thank you we will chat further... Runescape name: Laptop489

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hal
Send a message
Jul 01, 2008 11:13 pm EDT

im tired of getting stolen acounts then you guys telling me to like to the font page their is no way to link ive looked for 30 minuites to find it now make a place to link or tell people where its at on the last part of stolend or forgotten passwords

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hal
Send a message
Jul 01, 2008 11:17 pm EDT

i was wondering why did u get rid of the first runescape the regular one i like the first one u usles stupid game site its making me angry that u guy make these updates and change it befor sending us an email on runescape

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Josh
Send a message
Jul 04, 2008 9:55 pm EDT

I believe that JaGeX has not given your account back because they are having trouble proving that you are the owner of the account and not just someone who is trying to steal it by claiming it is yours.

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hilo623
Send a message
Jul 07, 2008 1:39 pm EDT

jagex if u dont help runescape other than puting new ads and all that gay crap then help people get there accounts back or youll suffer the consequences

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jahvahn
Send a message
Jul 24, 2008 10:34 pm EDT

i'm complain about my lvl 56 account called bustersword6 i had a set of rune a set of granet and alot more i wasent very happy plz write back thnx

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sirtapion
Send a message
Jul 25, 2008 1:30 am EDT

hey tapion256 here i hate jagex they did the ge price lower for bad items and higher for good items and took things out of ge and put words i didint say in a confersasion and they put the wilderness update and the party room update and the loosing everything when you die update and the cant trade more than 3k over the price it suks but hey its not like we can do anything but RIOT LETS RIOT ALL OVER THE WEB HOW JAGEX RUNED RUNE SCAPE ARE YALL WITH ME

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liam baker
Send a message
Aug 03, 2008 3:33 am EDT

every time i get any thing good someone gets on to my accuount and drops all me things but y is it allways me all my mates go on it and they never get haked or all there things droped

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Well...
Send a message
Aug 31, 2008 9:40 pm EDT

I know its so ***! I lost my main, I answered my recovery right, but they do what? NOTHING! Jagex get A LIFE! I hate the Tutorial Island update, It sucks! We shouldn't be forced to start out *** Achiavment diary! And no dip we have to *left click* to go up the freakin ladder! I loved the old tutorial better! So did many other people! You guys are using so much detail in the Tutorial its confusing! Its 20x harder than original, and longer! *** example:..

"I want you to get me crayfish!" (***) "Go talk to the Ranged Tutor in Lumbridge before tackling the monk." (Bull crap!)

Everyone hates ALL YOUR FREAKING Updates!

I hate:..

Acheivment Diary
3k money limit
PK Update
Wilderness Update
Tutorial Update
GRAPHICS

I like:..

NONE!

And where in the NAME OF BULL is the Submissions?! I look all over the new page, but, no Commenting Page!

Jagex, You've Screwed RS Big time!

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Well...
Send a message
Aug 31, 2008 9:44 pm EDT

And i told them my character's body, my character money, my characters level but NOTHING

Jagex you are the:

crappiest
bull cruddiest
***est

Company eva!

Elmo knows where you live!

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Michael
Send a message
Sep 12, 2008 7:06 am EDT

I don't approve of your swearing at Jagex as..well from what i've read it's your fault your aaccount got stolen. Why do you think there is rules against account sharing/trading?. It's unfair how you put your mistakes and put it on another persons shoulder. It's rude to be honest, and it's not what people like reading. So next time be careful about your security and keep your recovery questions to yourself.

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carmina
US
Send a message
Oct 05, 2008 8:14 pm EDT

ok i dont have a complaint about that or maybe i do but my acount wii0999 i get lose my temper a lot!
pls pls pls pls pls, i promise when i lose my temper i wont cuss so please let me talk or im not going to be a mem on runescape or il tell everyone i no thats a member to not play and let new ppl that make new acc talk ok thats all i ask . bye
P.S:(im not going to play anymore if i cant have my account
bye!

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ruanui
Send a message
Oct 08, 2008 12:53 pm EDT

your moderators r ###ing crap 1guy asked for munny i said no he was thretening me so i gave him munny then i came accross a mod well not really, anyway i asked the mod to help me get it bak and wat did she say NNNNNNNNNNNNNOOOOOOOOOOO

jagex SUKSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS

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topcat33s
Send a message
Oct 10, 2008 4:50 am EDT

omfg hi im luke dean toplis best Friend and he gave me his passw0rd 2 runescape it was depressed and his gave it 2 me so i have played it ever since so dean if u read this when im next at school ill give it back 2 u and your language was inappropreate...

from topcat33s

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carmina
US
Send a message
Oct 12, 2008 2:53 pm EDT

ok dude jagex!,

my friend wii0999 is so ticked she wants to play she swore that she was going to never ever cuss! thats a rip off.
and im a mem im yoda2557 and i think ppl should actually get freedom to talk! and im going to tell all of my friend to not be mems!

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michael
Send a message
Oct 17, 2008 9:54 pm EDT

im tired of seeing invalid password or user name its my acc ive never gave my pass word to anyone at all my acc name is naruto56897 i barley went on last friday and then the dum new armer came im tired of new grafics it makes my computer lagg so much that i have to log out and cross out my fire fox and start a new one and when i slide my page up and down the screen goes white i want my acc back ive been trying to log in from 5 o clock and it keeps on syains my user name or pass word is invalid i bet it those dum new grapics that are not allowing me to log in and then i tryed to log on my main and nooby acc and it says its been banned and i havent been on them since 4months i just want my acc back and then once i tryed downloading java 10 times and then loging in but it dosent work and i still had 73 dayds left of member ship the last time i log on was frieday while i was training my def then i loged out when i got to 58 and when i got on this friday it said it was banned and my user name or pass word was wrong and i never get my pass word or user name wrong i right it down so i never forget so plz plz plz help me get my acc bak my friend in runescape he emaild u and he got his acc bak his user name is asain luvr so plz plz plz help me and email me bak

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christian
Send a message
Oct 27, 2008 11:15 am EDT

i ###in hate this. lasy mother ###er why wont you get off playin computer and help us get our accounts back. last week i sent a stolin account and it says it is still ###in pending. get your ### up and do somthing. i hope you ###in jagex fail and burns in hell. thank you

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nate
Send a message
Oct 27, 2008 11:27 am EDT

Jagex you suck monkey balls. You need to get that bull ### of a trade offer crap out of here. i HATE HATE HATE that ### 3k stuff. than the only why to trade more is to get more qweast points, how gay is that ###. RS2 sux so bad i want to piss on it after i throw it in a fire. you need to change all that back to how it was before. bty JAGEX pick on another game like: WoW
Wow sux even worse.

I too thinks JAGEX should burn i hell.

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nate
Send a message
Oct 27, 2008 11:32 am EDT

u kno wht u can suck on this 8===================D u mother ###ers. i hope you die. u wish you could get off your ### and get some of these (.)Y(.)

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topcat33s
Send a message
Nov 03, 2008 6:55 am EST

i have topcat33s ive asked him if he wantest back he can have it

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topcat33s
Send a message
Nov 03, 2008 6:56 am EST

im am the person tha onws the account topcat33s on runescape HE DOZ NOT WANT IT BACK! so ###ing leav it out u ###

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bunch_of_crooks
Moncton, CA
Send a message
Nov 06, 2008 7:58 am EST

### JAGEX

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Jesko
Send a message
Nov 08, 2008 4:50 pm EST

My ###ing account got stolen today bin working on it for a year! had 5Mil in cash and 75 wc im ###d up pisst off! and the ###d up recovery account is not working! this ###ing jagex system is BULLSHET!

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hamza
Send a message
Nov 26, 2008 1:22 pm EST

wtf jagex i 4ukin h8 u lil sun of a ### isent a appel 2 years ago and still says pendin WTF i want it bak got off ur 4ukin back side man and do smefin about it my name:dmq7 money:116k lvl:41 and thats G00D jagex i fukin raped all of ur MUM

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carmina
US
Send a message
Dec 21, 2008 12:25 am EST

ok im srry. im wii0999 and im posting this comment for i cant talk for idk about 1 YEAR! and i do have some anger issues and i have changed my ways and just like well person said ELMO DOES NO WHERE U LIVE, ITS CREEPY! and everyone is right we should complain to u we should check first.

ok and i think i met his daughter the other day and she told me that she would speak to him and tell me if he would unlock it so all im asking is that u pls pls pls help me and pls let me talk i want to tlak and if i start saying 1 bad word (not srupid dumb or anything like that) pls just let me talk i would love to let that happen if i were u. or i would actually try to find everyones acc and tell them i have found it and just let them be happy! everyone play runescape and the first person i every made and understood how to play was wii0999
and i love my acc i wouldnt do anything to trade(yes someone asked me for my pass). my acc or do anything bad to it. so all i ask of u wether a kid or man or watever pls let me talk again and il be as happy as ever can be. :) love carmina a.k.a wii0999 and wolf gang303

yes i made a new person since i cant talk and i have more acc than ever well more like 5 or 3
oh and merry christmas and happy new years and have fun playing in the snow(im from vancouver washington and yes there is like 1 foot of snow here!)

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carmina
US
Send a message
Dec 21, 2008 12:33 am EST

the other thing I forgot to say was since i was three there was a boy named bogdan (im romanian so the name sounds funny and romania is in europe)
a friend of mine hes really nice he tryed to make me understand how to play runescape and now i love it!

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marshel62
KW
Send a message
Jan 30, 2009 5:57 am EST

my account marshel62 is stolen and i dont know how to get it back if someone know how to return it tell me on my email scary_ghoest11@hotmail.com and thank you

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martins
LV
Send a message
Feb 21, 2009 5:51 am EST

of me stolen runescape account. i want it back . but i can't.

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STEVEN
Springfield, US
Send a message
Mar 03, 2009 1:48 pm EST

OK JAJEX WHAT THE ###ING HELL! I JUST GOT MY PASSWORD AND ###ING RECOVERY QUASTIONS STOLEN BY SOME ###ED UP DUMB ### HACKER THAT IS PROBLY A ###ING DUMB ### NERD SPENDING THEIR WHOLE GOD DAMN ###ED UP BRAIN TO HACK OUR GOD DAMN ACCOUNTS! S DO SOMTHING ABOUT IT LIKE SWITCH OUR PASSWORDS BY BEFOR LOGGING IN ASKING USE FOR OUR EMIL SO YOU CAN SEND USE A NEW GOD DAMN PASSWORD WE CAN'T ###ING CHANGE! AND I AM SO ###ING GOD DAMN MAD AT YOU LAZY [censor]S AND YOU SAY IT IS A FUN WEBSITE.

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complainant jag
NZ
Send a message
Mar 26, 2009 6:03 pm EDT

i can not get my ###ING accuont back jagex just sit on there lazy ###

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sazzbot
Cape Coral, US
Send a message
Mar 28, 2009 6:47 pm EDT

Um...yeah..whatever dudes! I had an account stolen too. I sent in 5 appeals with all the right stuff but it wasn't enough!
So Im having my credit card company and paypal take back the money for all my accounts! The law enforcement people dont give a rats ### about Jagex because they screw people $5 at a time. Most of the players are little kids and teens under 18. The Jagex ###s know this and exploit it! Thievery level 101, steal another players character! ###! (you cant say that but you can say ### and damn, you cant say ###, that's because the ### in charge of password stealing is a little sensitive about it!
Stealing Characters: the only cheating allowed on Runescape!

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clowny
Ramona, US
Send a message
Apr 06, 2009 5:12 am EDT

i am dissaponted in jagax tonight my account nickrocks39 was hacked and stolen within the time i went to the restroom when i went to sign in it said that i had an incorrect password, anyway i agree jagax please do us a favor and give us our accounts back

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Danny Alyea (rs name tld inuyasha)
Greenfield, US
Send a message
Apr 07, 2009 8:05 pm EDT

JAGEX this stupid piece of ### ### stole my acc his name is tld inuyasha (the one that got stolen from me) and for godsakes ive sent like 30 appeals a day with everything correct in the appeals, but no u de ###in cline it everytime and jagex i dont mean to be rude but do plz take that stupid trade limit crap off, and PLZ can i have my acc back.

P.S. i want tld inuyasha back i put alot of my time into that acc i finally beat dragon slayer and got guthix armor, THEN, IT GOT HACKED

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Chad
JM
Send a message
Apr 18, 2009 1:22 am EDT

hey I've been on runescape trying to get back my account its ilikeun1 i need it back my other account is galiss_1 send mail to me on runescape for the password help me i been wanting it again for about 2 months i need it back!

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mdkrieter
US
Send a message
Jun 16, 2009 11:14 pm EDT

Jagex simply refuses to let anyone recover their account. It's that simple. No matter what you enter in the fields, they deny it. This is so that their servers can stay empty, but they can still keep your cash (if you paid for membership). If you are playing free, then they probably just want you to start over. Maybe someone at Jagex had a nephew who wanted an account that was already mature. Every game I've ever played, including World of Warcraft, have ALWAYS allowed you to recover your account. But Jagex? Nope. Just a big FU. Someone should sue these ### for not allowing paying customers to recover their account.

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frswwe
fgsgfes, US
Send a message
Jul 14, 2009 12:43 am EDT

August 6th is not playin runescape day.

So if you you have a runescape account please don't play on august 6th

jagex know that we are the reason they make money...please everyone foward this

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noah day
Lexington, US
Send a message
Jul 28, 2009 4:05 pm EDT

dear jagex plz recover my account name yoo613 plz helm me my friends name is rune archerq if that helps if u find me call [protected] plz help me

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