CB Courier and Delivery Services J&T Express J&T Rider Judy Ann Esbieto refuse to deliver my order on a weekday as per my request

J&T Express review: J&T Rider Judy Ann Esbieto refuse to deliver my order on a weekday as per my request 1

J Alfaro of US

Jan 16, 2025 4:18 am EST

Verified customer

Review updated: Jan 16, 2025

Featured review

I have submitted my order thru Temu for a 18kPa 600W Portable Handheld vacuum cleaner last Dec. 12, 2024. The package arrived at destination port on December 27, 2024. It has been pick-up by courier last Jan. 10, 2025 and was out for delivery last Jan. 11. The rider was Judy Ann Esbieto and was calling on a Sunday for delivery. As per attached photo of conversation, i requested to be delivered on a weekday because the receiving address is an office address. I have requested to deliver on Tuesday, Jan. 14 because Monday, Jan 13 was holiday in Pasay. The rider REFUSED to deliver on my request.

View 0 more photos

Thanks

1 comments

Add a comment

A. Shields

6 comments

A. Shields

Verified customer

Reach out to J&T Express’s customer service and provide them with your tracking number, the rider’s conversation proof, and particulars of the delivery. Express the need for them to redeliver the package on a date and to a place of your choosing, making a note of the instructions that they had failed to follow during the first attempt. If the rider is uncooperative, let their management know. In the same breath, let Temu as well know so that they can assist in resolving the issue. Keep all correspondence as proof of the case.

J&T Express - On hold item too long 11

J&T Express - Kelewatan & kerosakan barang yang dihantar 1

J&T Express - Delivery 143

J&T Express - My parcel stuck at daerah seremban 9

J&T Express - very poor service 5

J&T Express - Parcels on hold

J&T Express - My parcel cannot sent to taiwan, wasted my time at this shipping company.

J&T Express - The package is damaged

J&T Express - J&T has sent my parcel to the transit delivery at Bagan Datuk

J&T Express - Vape

View all J&T Express reviews and complaints

J&T Express Contacts

J&T Express phone numbers

1300 809 000
1300 809 000

Click up if you have successfully reached J&T Express by calling 1300 809 000 phone number 75 75 users reported that they have successfully reached J&T Express by calling 1300 809 000 phone number Click down if you have unsuccessfully reached J&T Express by calling 1300 809 000 phone number 176 176 users reported that they have UNsuccessfully reached J&T Express by calling 1300 809 000 phone number

Malaysia

1900 1088
1900 1088

Click up if you have successfully reached J&T Express by calling 1900 1088 phone number 3 3 users reported that they have successfully reached J&T Express by calling 1900 1088 phone number Click down if you have unsuccessfully reached J&T Express by calling 1900 1088 phone number 16 16 users reported that they have UNsuccessfully reached J&T Express by calling 1900 1088 phone number

Vietnam

+60 392 129 660
+60 392 129 660

Click up if you have successfully reached J&T Express by calling +60 392 129 660 phone number 21 21 users reported that they have successfully reached J&T Express by calling +60 392 129 660 phone number Click down if you have unsuccessfully reached J&T Express by calling +60 392 129 660 phone number 24 24 users reported that they have UNsuccessfully reached J&T Express by calling +60 392 129 660 phone number

Malaysia

+62 218 066 1888
+62 218 066 1888

Click up if you have successfully reached J&T Express by calling +62 218 066 1888 phone number 3 3 users reported that they have successfully reached J&T Express by calling +62 218 066 1888 phone number Click down if you have unsuccessfully reached J&T Express by calling +62 218 066 1888 phone number 3 3 users reported that they have UNsuccessfully reached J&T Express by calling +62 218 066 1888 phone number

Indonesia

+63 289 111 888
+63 289 111 888

Click up if you have successfully reached J&T Express by calling +63 289 111 888 phone number 17 17 users reported that they have successfully reached J&T Express by calling +63 289 111 888 phone number Click down if you have unsuccessfully reached J&T Express by calling +63 289 111 888 phone number 41 41 users reported that they have UNsuccessfully reached J&T Express by calling +63 289 111 888 phone number

Philippines

More phone numbers

J&T Express emails

support@jtexpress.my

100%
Confidence score: 100%

Support

eric.leong@jtexpress.my

99%
Confidence score: 99%

joey.lam@jtexpress.my

91%
Confidence score: 91%

yanhong.liaw@jtexpress.my

89%
Confidence score: 89%

queenie.lai@jtexpress.my

88%
Confidence score: 88%

aaronchoo@jtexpress.my

82%
Confidence score: 82%

More emails

J&T Express address

19th Floor, Mercu 3, KL Eco City, Kampung Haji Abdullah Hukum, Kuala Lumpur, 59200, Malaysia

J&T Express social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jan 18, 2025
View all J&T Express contacts