J&T Express
Reviews and Complaints

My [protected] Parcel been in SEGAMAT CDC 316 since 5 February 2022 until today 17 February 2022. Stated Receiver absent and contacted but never been contacted.

J&T Express - Malaysia -I've tried to reach your contact center unfortunately could not get hold anyone even I call J&T Chow Kit no answer during office hour? and I call everyday! live chat team was useless/ suck! Is there any other way I can do? This is not 1st time happen to me. so many time. Get your management to settle on this la! Please deliver the item as soon as possible! I want get by tomorrow! [protected]..

My Parcel Was Send On 10 Of February From Pekan Meru Klang. And Today Is 16 Of February And It Is On Hold (Under Investigation) At Kampar Perak ? Why? I Keep Calling Jnt Kampar And Nobody Pick Up The Call. Is This How It Works? I hope that my parcel will send by today. no need to hold for too long.

([protected]) -Tracking Number

Thank You.

Please improve your staff

working attitude, as

special Ldc ampang

602, please read the

comments from this

warehouse in Google

website, many people's

complaints the pachel

hold longer times, bad

services, give customer

trouble, express mean is

fast right? Why slow and

bad service than all the

delivery courier service,

very disappointed, you know I have four times

experience for this warehouse missing my pachel, if

you like me how the feel ? I know can get refund

from shopee, but... I need order again and wait again,

give me trouble to follow up, call customer service

center also same

Pelik.Alamat saya di Ipoh.Kenapa barang ada di Kampar?

22021053Y2EJEB(tracking number yang diberi oleh shopee)

My parcel has arrived at twu gateway from 12hb feb..and today its already 15hb and its still in twu..why would my parcel haven't been delivered to semporna?

Good day, I would like to complain the j&t branch office here in basilan branch.. Its already 1:08pm hindi parin open yung office nila.. Daming nag aantay sa labas ng office.. Sobrang init... Yung incharge na mga staff nasa harap lang tapos na silang kumain.. Knowing ang daming tao nag aantay... Na sobrang init t nagmamdali dhaghail malayo pa uwian nila... Wala na yung urgent assistance and concern sa mga customer...

My parcel has been stuck at KUL GATEWAY for 1 weeks already since 7/2/2022 and today 14/2/2022. Please get back to me as soon as possible since the parcel was important to me.

elok2 je barang dari semenanjung dah smpai kat sabah , dari kota kinabalu - keningau . tiba2 balik lagi pergi kota kinabalu .. kau dh kenapa jnt? dah terang2 alamat bertulis kat sana keningau , kau bawa balik lagi pergi kota kinabalu .. kurang2 lah minum air ketum tu , smpai skarang barang aku tak sampai2 lagi sebab kes mcm ni .. dah dua kali kena. tgk gambar aku bagi ni .. service terbaik dari JNT

Seller: Alhumaira

My parcel was stuck at Chow Kit Drop Point since 8 Feb 2022. i have not received my parcel until today. my tracking is [protected]. i wonder what took so long to deliver a parcel from Shah Alam to KL.

Apa masalah courier jnt ni ad no fon lain kali call ni tak macam sibat lagi dok mesej je kalau owner tu busy tak tengok fon macam mana sibat lepastu barang hilang sapa nak tanggungjawab sibat. Bodoh laaa baik takpayah letak no fon kalau takmau call sibat dok buat kerja fast babi ap. Geram aih banyak kali dah dok hilang ni semak terus ingat ap takdak customer hampa nak dapat gaji kot celah mana siye. Tolong laaa pihak jnt pesan sikit kat courier korang tu aduh

I have 3 of my items ordered online, 3 of them still in the status of "in transit: CDC SRI YAACOB". It is not the first time my parcels have been delayed at this centre. It has already been 4 days there. Barang nak peram jadi jeruk ke?

Tracking no:

-[protected]

-[protected]

-[protected]

Dear admin ,

Yesterday I went to this brand to take my parcel and I noticed many problems in this branch.1. My parcel (7 item) was stuck at here over month and still not delivery - slow service2. When I go to visit the branch , I notice their parcel is like trash over the building and can build up like a mountain -  lack manpower and delivery.3. The staff can argue back with customers by shouting and threatening to go to the police station. - very very bad manners and mostly like gangsters .how come staff ignore customer when asking some question and the PIC not there ( asking contact PIC/manager also can't get)

There was not me only when there , has also many customer like me going to take parcel due very late and some more some was cant ge due not scanning yet , and can get scolding back .. Nowday still have this kind of service and I have a pic and video of all of it .I swear to god I will not use J&T at this area again but I hope this case can be solved also.

J&T Express CDC S.Kembangan 305

My parcel arrived at Kepong CDC302 since 9/2/2022(Wednesday). On Friday i went to their warehouse to self pickup but JnT staff check the basket and told me my parcel already out for delivery.He said Shopee system delayed to update delivery status.

I wait but no news on my parcel until today 13/2/2022(Monday).Another check on JNT,the status is 'delayed due to external factor'. I cant brain why delayed even i went to self pickup?

Another item i bought later from Johor,arrived just after 3 days with consistent updates.Whats wrong this time?

Lembab mcm kura kura

Things reached but they couldn’t deliver it out to the address given even after few days and when we go to collect ourself and I’m told that self collect is not available!If not available then deliver it following the address on time!Reason given no man power to make self collect then hire lah workerr!So hard to solve problem?So hard to let customers self collect when you cant deliver it?

I have a parcel from Shoppe, it was delivered last February 6, 2022 and was received by my relative.

Please see details below.

J&T DELIVERY!TN: [protected] Rider:Arjay Mendiola [protected]. For COD pls prepare exact amount. Photo proof of delivery is required. Thanks and be safe!

The rider collected Php805 but my parcel price is only Php585. Your rider should be punished for collecting wrong amount. I will attached all my proofs.

Sya tunggu barang sudah 2 bulan..lepastu bila barang sya sudah smpai di jnt bintulu mereka terus declare total lost barang sya...haritu saya nk selfcollet barang diorang suruh balik..poor servis jnt bintulu

Hello there, I have 3 parcels currently being hold at JNT PEKAN MERU for the past 3 days and not moving at all. Online tracing indicated "bad weather" given as an excuse. You guys are courier service not postman right? If postman, i do understand as they ride bike to deliver parcel. Please look into this matter. My parcel trackings:

1)[protected]

[protected]

[protected]

asal teruk sangat servis jnt yong peng ni...peram barang ak lama2...jnt tmpat lain ok je..brg lain lewat2 2hari da sampai... pihak pengurusan cuba tengok sikit macam mana...haishhhh,..