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J&T Express

J&T Express review: Delivery 143

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10:59 pm EDT
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I have this shopee delivery, the delivery date as per shopee status was september 13, 2019 and the currier was j&t express. On that day I did not received any delivery from them instead they called me september 14, 2019, 3:30pm and I told them if they can deliver it on monday september 16, 2019 because the address im using was company address and we have half day office only every saturday and the delivery man said ok. But when monday came there was no delivery of my shoppe so by tuesday sept. 17 I click shopee guarantee. By sept 18 a delivery of the same currier texted me, ian malibo, if im available for delivery the day after, sept. 19, and I replied yes but sept 20, 21, 23, 24 came I did received any delivery so I communicated to supplier and they said maybe the currier already cancelled it because the put on status failure to deliver due to force majoured... And advive me to re order. But sept 27 they attempt to deliver it and the reason of delivery man was it happened that it was put in bunch of delivery that they did not so it right away. I did received it since I already order it oto other supplier and already was received it. What im getting angry at was they keep on attempting to deliver it again amd again from sept 27 until today october 1... And they even insisting to me to cancel it... Its not my fault why force me to cancel it. And worse is they keep on calling me which already a disturbance to my work and keep on insisting to me to cancal it. The delivery is being rude the same time with their office... They dont even answer when I called them then the delivery man was rude the way they talk. Hoping you can give immediate action regarding this matter. This is my first time to encounter such lousy incompetent currier.

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143 comments
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Yashpal Rathore
Jaipur, IN
Nov 06, 2022 9:56 am EST

4.35 am AC retiring rooms stinking toilets stinking no water. Staff on duty not helpful. Reported the matter to station master ( lady ) on duty.date 01.11.2022. Location AC retiring rooms at jaipur jn

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ᴍusafir Janan 1991
US
Nov 12, 2022 10:31 am EST

Dear sir

My order is rong

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Dora emon
Kulim, MY
Nov 15, 2022 6:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Kenapa brg dah x bergerak? Tlg cepatkan proses pghntran la dah la urgent nak guna .. sepatutnya dah smpai kemarin tpi smpai skrg still x brgerak x smpai lg herghh

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Anonymous 001
US
Nov 20, 2022 1:59 am EST

Please update phone number at your office .

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Joelyn Marie Gamboa
US
Nov 22, 2022 6:53 am EST

I paid 1200 for 4 trouesers and they sent me 60 pesos jogging pants

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Emma Lua
US
Nov 27, 2022 8:52 am EST

J&T Express Selangor- PCP Sungai Chua (SGR401)

Nobody at the counter and waited too long

SUPER BAD SERVICE

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Randy Manaois
US
Dec 03, 2022 7:16 am EST

scammer seller wrong product my order is rubber shoes lebron 20 and seller wrong product deliver i recieve wrong order charol black shoes

i nid refund mali po ung order na binigay n seller ang binigay saken n seller ay black shoes charolang order ay rubber shoes

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Ena Aziz
Johor Bahru, MY
Dec 06, 2022 8:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

kepada J&T express.. kenapa lambat sangat barang saya nak sampai ?

barang hantar pada 24.11.2022 sampai skrg 30.11.2022 masih belum bersedia untuk dihantar. daripada 25.11.2022 status masih sama, "Parcel is in transit from J&T LDC TAMPOI INDAH 602 to the next location"...

Harap segera hantar parcel saya... TQ

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Johnbrija Min Jas
US
Dec 10, 2022 1:41 pm EST

Tracking # [protected]

Contact # [protected]

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AlexYe007
US
Dec 11, 2022 3:22 am EST

rude driver. held a knife while i claimed parcel

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fateyn teha
US
Dec 13, 2022 8:01 am EST

barang masih belum dihantar

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marley verano
US
Dec 18, 2022 8:48 am EST

I need my Parcel by dec 15

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Lomar Tutesora
US
Dec 20, 2022 9:29 pm EST

3:30 i arrive here in your station at mandurriao, iloilo city.. The girl incharge here said that cut off of returning parcel is already done.. Please let me know what's the cut off of the said concern

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Christine0987
US
Dec 25, 2022 4:46 am EST

Driver deliver the items at 4ish, however he requested a glass of water and looks like he wanted to come into the house! When I told him to wait he keep pressuring me that he wants water aggressively! Dangerous man.. should I report to police!

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faiqah humayra
US
Dec 25, 2022 7:40 pm EST

it’s stuck at the same place and its been 5 days there

pls do something

i want my parcel asap

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jean zurbano
US
Jan 02, 2023 5:28 am EST

Order no. [protected]

Tracking number [protected]

JSunitrade adult care

Adult diaper

Rider John Lacson tagged my order unsuccessful dec.26&27 due to unavailability and refusal of customer which in fact he did not deliver coz Im waitng for it the whole day.

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Wendy Ong
US
Jan 03, 2023 2:41 am EST

Tracking Number: SJNT410666681

Date: 23/12/2023

Delivery guy is very rude, never ring door bell when there someone at home, I order a foldable table, your delivery just leave the parcel at gate which once I open gate and parcel will fell off the floor, when question him, he just ignore me and walk away, really very angry..

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Ah Boon
US
Jan 03, 2023 5:40 pm EST

Send me this>Your order has been dispatched by us today.(9am-10pm) Please ensure that someone is at the delivery location to receive the parcel.But end up NOTHING...waste my one whole day to wait for nothing!

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Marsh140
Las Piñaa City, PH
Jan 04, 2023 9:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yong item ko 2 beses ng hindi diniliver yong rider di sumasagot yong pangalawang rider sabi nya Wala na daw sya sa jnt at ginagamit lang yong name nya Hanggang inabot na ng dec 29 wala akong narecieve di ko naman sa minamadali pero sa bigyan ng maayos na response kahit warehouse hindi sumasagot pinapatayan kalang

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Norlyn Valerio Cayanan
US
Jan 07, 2023 8:04 am EST

[protected] this is the track number. I need the item today. They are delayed in transit i need the item now if they can't deliver today i will not gonna receive the item. i ordered it on december 22 and the estimated delivery on the waybill is december 27-29 so until now they are not delivering it.

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E.C3
US
Jan 10, 2023 12:39 am EST

May RTS po akong dumating, pagkaopen ko po ng package, iba na po yung laman. pinalitan po ito ng basahan imbes na jacket.

Package 1: Standard Local J&T Express

# [protected]

Courier: Neil Maniago Phone Number: +[protected]

Date of RTS

12/31/2022

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Fatin Nuraini
US
Jan 10, 2023 2:49 am EST

Jnt is okay but when reach at jnt lunas it always delay and late to arrive at my home,once i have to call the customer service plus contact shopee only by then my parcel arrive at THE SAME DAY i make the complain,please jnt make some improvement or rebranding the Jnt Lunas

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Apek
Simpang Ampat, MY
Jan 11, 2023 12:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

barang tuh urgent Tapi Pihak Hampa Buat kerja Srupa Pu ..

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aslina98
US
Jan 21, 2023 1:11 pm EST

Salam sejahtera,

Saya nak buat aduan parcel saya koyak semasa saya collect dekat branch semporna, saya dapati barang saya hilang , bole tak bantu saya settle kan hal ni🙏🏽barang saya hilang tu sangat saya perlukan

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Chiqa Iqa
US
Jan 21, 2023 9:27 pm EST

Barang dibaling atas tanah sahaja

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Ariane Faith Resoles
US
Jan 22, 2023 5:58 pm EST

The status said that the receiver was not around or unreachable. The sender made an attempt to deliver at 7:30 pm which is lagpas na ng working hours and then will make a reason na unreachable si receiver? Hindi naman yata acceptable yung ganun.

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Sofia Mirabete
US
Jan 28, 2023 1:03 pm EST

Late delivery of my parcel waybill number [protected]. Its been two days said out for delivery and says "delivery can't be completed because the customer unavailable" even no one call me or text.

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eykaabae
johor bahru, MY
Feb 04, 2023 10:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

barang lembab nak mampos hantarnya , 5 hari perap dekat jnt tu . orang urgent nak pakai eh makin lambat nak delivery mcm sial

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Koh Chin Hwa
BATU PAHAT, MY
Feb 15, 2023 11:57 pm EST

AWB

[protected] Shipped 5th Jan 2023 and no more update in system

[protected] Shipped 2nd Jan 2023 and no more update in system

Both the above parcel seems lost bcos no more update in system.

Contact to local Batu Pahat office help to arrange return but also no news.

Kindly arrange to return to sender ASAP

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Caiiiii
Pasig, PH
Feb 22, 2023 3:03 pm EST

I am not at home this morning due to academic reasons and I am asking if he could deliver it on night time but insisted that he will cancel my order.

The rider's name was Andy Pura

Tracking number: [protected]

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FiveRose_
US
Mar 14, 2023 5:44 am EDT

my parcel stuck at Load Truck Transit Center KUL GATEWAY for 5 days (TRACK NO. [protected])

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Anzzchuen
Singapore, SG
Mar 14, 2023 2:02 pm EDT

I recently bought an item from ichangi online & it was scheduled to be delivered latest by 8 March. My item did not arrived and i've to check with ichangi who is the courier responsible & it was J&T. No notifications, no email & anything when my item will be scheduled! Service is terrible!

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Karelene Candelaria
US
Mar 15, 2023 9:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

J&t paki-ayos naman ng mga Delivery man nyo. Nakiusap ako na ipasok sa looban ung parcel ko kasi nga walang magbabantay sa anak ko kapag lumabas pa sa labasan ung mama ko. Ang sagot sakin "eh wala po tyaong magagawa dyan mam, di ko nalang po ito idedeliver napaka layo po ng bahay nyo" kung tutuusin naman pwedenh lakadin. Nakikisuyo ako maayos akong nakikisuyo sa knya pero napaka bastos sumagot ng staff nyo j&t nakakahiya. Paano nyo yan pinapasok dyan sa inyo.

Name: JHUN OCAMPO RAYTANA

Pakisabihan po yan please

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Alexis Janaban
US
Mar 18, 2023 2:36 pm EDT

Gusto ko lang i report tong rider na to si Glen Livado. Nag miscall lang for 3 seconds. Then nag text sabay layas. Tinatawagan ko hindi sumasagot. Paki reprimand naman nyan. Tumawag cya wag mag mis call

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farahaizum
US
Mar 19, 2023 12:38 am EDT

I have made a complaint at J&T website. Currently the status is still processing.

My parcel was estimated arrive withthin 4th - 6th march. When I track my parcel, it was stuck at J&T JTI KUCHING 998 SETIAWANGSA which I dont know where the place is. So far, no action taken from JNT to solve this issue.

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Dhang Mao
US
Jun 22, 2023 12:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of farahaizum

Hi, have you got your parcel already?

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nuyou
Kuala Terengganu, MY
Mar 20, 2023 2:20 am EDT

kenapa terlalu lama barang berada ni gateway kuala nerus..dah la 7/3/2023 hantar barang sy ke pdp kuala berang 207 hulu terengganu..korang tak pandai tengok poskod ke apa..dah salah tempat..hold barang lama..sampai sekarng tak hantar..dari minggu lepas barang sy tu tak bergerak..no tracking [protected]..sila hantar barang sy hari ini..

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Chris Hillary
US
Apr 02, 2023 11:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Afternoon , my order should be received by 17/3-19/3 but until today i still didnt receive my order . And but parcel still stuck at jnt cdc bahagian kch 312 bahagian kch . And sudah 2 hari tiada update dari jnt cdc kch 312 . Last update 20/3. I want my parcel as soon as possible .

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Ling Grace
US
Apr 03, 2023 1:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Throwing things in directly without notifying the consignee to come out to receive the goods.

RECEIVED DATE : 21.03.2023

WAY BILL NO : [protected]

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NUR HAKIMAH KC goldsmith
Selangor, MY
Apr 19, 2023 5:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have 1 package, still not moving at J&T EXPRESS SHAH ALAM GATEWAY.. please contact me urgently... My fon number [protected]

. Thanks..

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Arief2406
Johor Bahru, MY
Apr 22, 2023 5:27 am EDT

My parcel [protected] which is stuck has not been delivered as of today 15 April.. The despatch [protected] holds my parcel in his possession and when contacted refuse to deliver . JNT should hire someone else to fix the problem.

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  1. J&T Express Contacts

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