Jumia review: Urgent: delayed delivery and unsatisfactory service for order #1444479892

Dear Jumia Support Team,I hope this message finds you well. I am writing to express my deep concern and disappointment regarding my recent purchase of the "Sound Core Pro Portable Speaker" with the order number #1444479892.I placed this order with high expectations, anticipating a prompt delivery. However, it has been more than two months since my purchase, and as of November, I have not received the product. This extended delay has not only caused inconvenience but has also led to a significant level of dissatisfaction.I value the services provided by Jumia and have been a loyal customer, but this experience has left me regretting my decision to make this purchase from your platform. I understand that unforeseen circumstances may arise, but the lack of communication and delayed delivery have been unacceptable.I kindly request your urgent attention to this matter and seek clarification on the status of my order. I would appreciate it if you could investigate the reasons behind the delay and provide a resolution at the earliest convenience.Thank you for your prompt attention to this matter. I trust that Jumia will take the necessary steps to rectify this situation and restore my confidence in your services.

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