CB Medical Services and Facilities Kaiser Permanente Premium scam by kaiser

Kaiser Permanente review: Premium scam by kaiser

RJM100 of Littleton, US

Jan 10, 2024 9:13 pm EST

Verified customer

Featured review

This issue has been ongoing since August. I have called numerous times, Connect 4 Health Colorado has called, my insurance broker has called, I have written...I get nowhere. Why would you want to do this to a family that is already struggling enough to qualify for Medicaid? This is going to cause a MAJOR tax issue.

TO:

Kaiser Foundation Health Plan, Inc.

P.O. Box 910374

Denver, CO [protected] FROM:

Ryan McCallian

6021 S Oak Way

Littleton, CO 80127 Kaiser Premium Billing Department: My children where both covered through Connect For Health Colorado with a Kaiser plan from 1 Jan, 23 until 31 July, 23. As of 1 August, 2023, both children became eligible for Medicaid (Health First Colorado) through Colorado Connect for Health. Therefore, the Kaiser plan should have been voided/stopped as of 31July 2023. I do not know why Connect for Health Colorado and the KP systems do not sync. I have tried to get this problem solved for months. When they were covered by KP prior to August 1, 2023 these were their HR numbers:

Rory McCallian -[protected]

RaeLynn McCallian – 427946478I am requesting an immediate return of all premiums paid to Kaiser for the months of Aug, Sept, Oct and Nov 23. This is a nightmare. In addition, I have made multiple attempts to get helpvia phone with KP and it has only led to further frustration. The best anyonedid for me in over 4 phone calls was delete my payment info so you could nolonger draw from my account without my permission. I did not apply for a 2024 plan for thechildren and I am continuing to get letters from KP indicating that I did. There should be NO payments to KP from 1August, 2023 forward. Please respond to me via email/phone and letter.

Ryan McCallian

[protected]

[protected]@gmail.com

I have provided proof of Medicaid Coverage as of 1 August 2023 (attached again).

Health First Colorado Member ID card(s)

Below are the Health First Colorado members who can view, print, or download Medical ID cards. For more information, contact your provider.Learn more

Summary of Health First Colorado Member ID card(s)

Individual(s) Member ID Status Primary Care Provider (PCP) Provider contact number Start date Renewal due on

Ryan (33 yrs)

Q581368

Active

08/01/2023

07/31/2024

RaeLynn (9 yrs)

P910071

Active

08/01/2023

07/31/2024

Rory (5 yrs)

P910073

Active

08/01/2023

07/31/2024

Claimed loss: 5 months of illegally taken premiums from my checking account

Desired outcome: I am requesting an immediate return of all premiums paid to Kaiser for the months of Aug, Sept, Oct and Nov 23.

Confidential Information Hidden: This section contains confidential information visible to verified Kaiser Permanente representatives only. If you are affiliated with Kaiser Permanente, please claim your business to access these details.

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Kaiser Permanente contacts

Kaiser Permanente phone numbers

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Outside Vancouver / Longview area

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California, Customer Service

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Northern California

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Colorado

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Southern Colorado, Medicare Members

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Oregon, Portland

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