Kapruka.com review: Food

alomaJ of US

May 06, 2020 8:10 pm EDT

Verified customer

Rotten box of vegetables for US $18 delivered on 19th April. Unacceptable. I wonder if they will re-send fresh vegetables or refund the money. This is unacceptable. We've been loyal customer. Unable to get through to them. So unprofessional.
We orderd a bottle of Grants scotch 750 ml on the 19th April. It cost US $73. It never got delivered. After many attempts, we got through by email on 3rd of May. They promised to refund the $73. Still waiting. I really wonder as to why they would advertise alcohol on their website when it was prohibited to sell alcohol due to covid-19. So disappointed and we will never order again from KAPRUKA.

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Keywords:

advertise bottle customer delivery email fresh professional refund scotch vegetables

Kapruka.com - payement details are available to everyone 20

Kapruka.com - make a complaint about the rude & unprofessional customer service 1

Resolved

Kapruka.com - did not deliver all the items 2

Kapruka.com - delivery was not on time

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Kapruka.com - order: ax1afd9826f3 - disna wijemuni

Kapruka.com - ap1ae8015857

Kapruka.com - cake and personal greeting card

Kapruka.com - order number:vaut5203bb9f

Kapruka.com - It’s nearly to three weeks and i’m still waiting for my refund even without a proper contact or feedback from the team.

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Kapruka.com phone numbers

+94 715 551 111
+94 715 551 111

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Head Office

+94 112 372 178
+94 112 372 178

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Mall Outlet

+61 870 708 164
+61 870 708 164

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Australia

+1 (859) 215-0159
+1 (859) 215-0159

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USA and Canada

+44 207 078 4149
+44 207 078 4149

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support@kapruka.zendesk.com

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colombo.office@kapruka.com

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london.office@kapruka.com

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