Kenzo Paris USA’s earns a 1.0-star rating from 2 reviews, showing that the majority of fashion enthusiasts are dissatisfied with their purchases.
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I order a kenzo shirt for my kid for $42.00 on 12/11
I order a kenzo shirt for my kid for $42.00 on 12/11. But they sent me the wrong color shirt. So, I sent a return request on 12/21 with order number ***. They received the shirt on 12/27. But, I still haven't received my refund. I tried calling them many times, but I can't get through. I also emailed them several times, but no response yet. I really need my money back.
I bought some clothes from Kenzo Paris USA LLC in September
I bought some clothes from Kenzo Paris USA LLC in September . It's been a while and I still haven't gotten my stuff. I contacted them and they said they'd investigate. They told me that the package was delivered, but I didn't get it. They asked me to check with my neighbors and the carrier, which I did. I even talked to American Express, my credit card company. They said their investigation was done in October. But I still haven't gotten my clothes or a refund. I've been emailing the merchant, but they keep saying the investigation will take a long time, like 8 weeks. It's now January and I haven't heard anything or gotten my money back. I want this fixed soon because I've been patient enough.
Is Kenzo Paris USA Legit?
Kenzo Paris USA earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Kenzo Paris USA. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Kenzo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Kenzo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Kenzo.com you are considering visiting, which is associated with Kenzo Paris USA, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Kenzo Paris USA as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Kenzo Paris USA website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Kenzo.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Kenzo Paris USA protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We attempted to contact the administrator of Kenzo Paris USA website using the provided email address, but our message was undeliverable. This could indicate that the email address is invalid or that the administrator is not responsive, which could be a concern if users encounter issues or need assistance with their accounts or transactions.
- We found that the technical contact email address listed for Kenzo Paris USA appears to be invalid or not in use. This could be a red flag and may indicate that the website is not being properly maintained or monitored. It is important to ensure that contact information listed on a website is accurate and up-to-date
- We have reason to believe that the registrant email address for Kenzo Paris USA's website is invalid. This could indicate that the website is not properly maintained or could potentially be a red flag for fraudulent activity.
- We conducted a search on social media and found several negative reviews related to Kenzo Paris USA. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Kenzo Paris USA Reviews 0
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About Kenzo Paris USA
The brand's collections are a fusion of Japanese and European styles, which creates a unique and distinctive aesthetic. Kenzo Paris USA offers a wide range of products, including clothing, accessories, and fragrances. The brand's clothing line includes dresses, skirts, pants, jackets, and coats, all of which are made with high-quality materials and impeccable craftsmanship.
Kenzo Paris USA's accessories collection includes bags, shoes, and jewelry that are designed to complement the brand's clothing line. The brand's fragrances are also highly sought after, with scents that are both fresh and sophisticated.
Kenzo Paris USA has a strong online presence, with its website offering customers a seamless shopping experience. The website is easy to navigate, and customers can browse through the brand's collections, read product descriptions, and make purchases with just a few clicks.
In addition to its online presence, Kenzo Paris USA has several brick-and-mortar stores located in major cities around the world. The brand's stores are designed to reflect the brand's aesthetic, with bold colors and unique design elements that create a memorable shopping experience.
Overall, Kenzo Paris USA is a brand that is synonymous with luxury, quality, and innovation. With its bold designs, high-quality materials, and impeccable craftsmanship, the brand has become a favorite among fashion enthusiasts around the world.
Overview of Kenzo Paris USA complaint handling
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Kenzo Paris USA Contacts
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Kenzo Paris USA phone numbers+1 (888) 705-3696+1 (888) 705-3696Click up if you have successfully reached Kenzo Paris USA by calling +1 (888) 705-3696 phone number 0 0 users reported that they have successfully reached Kenzo Paris USA by calling +1 (888) 705-3696 phone number Click down if you have unsuccessfully reached Kenzo Paris USA by calling +1 (888) 705-3696 phone number 0 0 users reported that they have UNsuccessfully reached Kenzo Paris USA by calling +1 (888) 705-3696 phone number
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Kenzo Paris USA emailspresse@kenzo.com97%Confidence score: 97%Communication
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Kenzo Paris USA address598 Madison Ave, New York, New York, 10022, United States
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Kenzo Paris USA social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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