King.com
Reviews and Complaints

On 11-12 i paid 19.99 usa money for the special pkg and only received the gold all 3 times. Please issue a refund. As a long time player and a person who had bought many a pkg I have never complained. Please resolve.
When you buy a pkg for 19 you get gold, color bomb, usually the sucker to hit things and fish and 8 hrs of play time. I only received gold. Either issue a refund or please issue what I paid for

I have purchased the golden book twice and each time its not showing up to get my rewards.I have finished 5 or more phases and the book does not show up .The same thing happened on the last league I was in.
I am playing BUBBLE WITCH 3 SAGA game and I have purchased the ROYAL PASS BOOK lots of times .But the last 2 times the Book will not show up and
and give me the prize i am suppose to get, Its doing it for the second game as well.You can check my pc and see how many boards I have cleared with no reward.

Almost 1000 gold bars disappeared without warning or option to restore them. I worked hard for those gold bars and want them returned.

Why is King getting so greedy? You decreased the max gold bars in the piggy bank and raised the price. Poeple are going to stop playing it.

Hello Candy Crush...I have been a crusher for several years now and am not happy about having to send this emai...Approximately three weeks ago I participated in a contest and won numerous boosters that were never applied to my account...I sent several emails to include a screenshot of my winnings only to receive E-mails asking for me to elaborate further or to tell me that my case was dropped due to a non-response from me. I have all of the emails that I sent and received...How much more can I elaborate, I won the boosters and never received them...Your immediated attention to this matter would be greatly appreciated. I spent over $150 dollars playing in the conest that weekend and would like to receive my winnings...you can check my account,
[protected]@google.com

When i click on ads, my game crashes and closes and i have to start the app all over again. Kindly help.

I've got an issue with Pet Rescue Saga I'm on level 948 and after many many tries to solve the puzzle I decided to use my one booster that is supposed to solve the puzzle for me. It didn't and it's not the 1st time this has happened to me it happened before some levels earlier. This game used to be fun but it's not so much fun when it seems things are stacked against you. Now because I've waited too long the play screen went away and just the background is left. There have been different levels where I did what I was supposed to do but they didn't send down enough animals to save so I couldn't finish the puzzle it was at a stand still. Something isn't right with this game lately. Please fix these things. I'd like to enjoy playing this game again. I've included a photo of what I'm left with because the play screen disappeared. This has happened a few times as well. So discouraged.

For years I have played this game and on many numerous occasions when I have used the shop you have taken my money and not given me what I have paid for, last night I paid 2.49 said payment successful and there was no gold bars given, I then pay 4.49 and that successfully goes through, so what happened to my gold bars for 2.49?
Disgusted at the way you rip people off
I want a refund for all your mistakes and I will no longer be playing your games, I suffer with my mental health and you guys are just taking advantage of vulnerable people, shame on you

Why is this new message "Watch an ad" flashing up on the level screen?

I play only games that I do not have to watch ads.

I suspect that this game, Pet Rescue Saga, will yet be another game I can do without.

Also, why is it that every time I play this game during certain Times of the day, the game is impossible to beat?

Regards,
K.C.
NJ player

You keep taking away perks. The daily rewards now have no extra lives.
Bubble Gum Hill is gone.
The Arcade is not fun at all.
Each level has become near impossible to win.
It appears you are becoming extremely greedy, and it's causing you to lose players.
I'll not spend another penny on this game, and am very close to deleting it all together.
Shame on you.

On 8/12/2021 I purchased 10 gold bars for $1.99 and the bars did not populate. This is the second time in 1 month that this has happened. The previous time I spent more money, somewhere around 6.99.
I have only started to purchase boosters and this doesn't give me much confidence.
I would like my money either refunded or given to me appropriately via the bars I tried to purchase.
Thanks you for any attention paid to this discouragement. Diana

I would like to bring to your attention your games are scamming people and you need to get it under control.

You're taking people's money and it needs to stop. I've lost a least $20 maybe more, I think I've calculated at least that much. I'll select $1.99 for 10 "bars" and only receive 5 or sometimes none at all and have to hit it again.

At this point I'm fed up! You need to please respond to my inquiry and fix the issue. Additionally, I would like some refund or some sort of compensation for this issue.

If not people should really be aware of what your company is doing to people. I enjoy you game(s) but honestly I suppose my choice is to quit, obviously. But I also feel it's my obligation to bring to light what you're doing to people. I can't imagine what some poor sap is spending/ losing on a daily basis from you. At least I can afford it but I bet there are many who can't. You should feel shame.

Again, I hope you take my inquiry seriously and do something about this issue.

Thank you.

I have just paid £9.99 in candy crush saga to buy lolly pops, I have been charged but the screen stays showing a lollipop but says contacting store & the only way to get out of it is by pressing the X at top right corner which means you lose everything & been charged for the privilege, this is the 2nd time in a week this has happened & I am now contacting my bank

I have tried to reach customer support and no has helped me at all. I had to troubleshoot my game because I never got my daily reward and I was on day 1030 or somewhere in that general area I have been playing this game since it debuted without uninstalling it. When I troubleshooter by logging out and relogging in it started my daily calender over at day 1. That isn't right it should have stayed where it was. I would appreciate my calendar to be refined back to where it was

I paid for 20 gold bars. I had already had three. Bars completely disappeared after I came in third place in a tournament. I was given 5 bars for the tournament, but the bars I already had was taken away. This is not the first time this has happened. I've filed a dispute with my bank regarding the transaction.
CandyQueen

For the past week or more, I have been unable to play Candy Crush Friends Saga. It opens and I get the Daily Reward. Then when I hit play, it takes a long time to load. Then when I choose "Recommended" Friend and "Play", it looks like it is loading but then drops me out of the game completely. When I re-enter the game, it does the same thing. I have also had a few times when I do get to play that it will not let me watch the ad and then get the extra turns. It just acts like it is loading (circle spins) or it drops me out of the game completely. I am using an iPad with iOS 12.5.4 and it can not be upgraded to a higher iOS

I play Candy Crush Soda Saga and got drawn in and started paying to get more moves. I tried to make a purchase and got a screen : "Purchase failed. Store unavailable. Try again." Not until I got a bank memeo that my bank account was low did I realize all 10 of $16.99 charges had gone through. There werealso other times it happened. I have requested a refund but was told Microsoft needs to refund my money. I cannot get in touch with any one from Microsoft to help get it resolved. Microsoft should be aware that King.com is not a reputable company. King.com knows that there is a problem with their game. This happened to me before and King.com investigated and gave me the game credit. It was not as much money as this. I want a refund.

There are so many changes and not all players are equal these days ... I realize this from talking to my friends
The latest this week ... WHY AM I ...AND MY FRIENDS NOT SEEING HOW MANY GAMES WE ARE PASSING AS THE WEEK PROGRESSES ?
A lot of the fun is competing with friends ...

When you put up the bubble that says how many sugar stars you have it blocks the playing field. Don't do that. I can't see the whole game board. That's not fair. Fix it now! This is not fair to players We can't see the whole board. Quit hiding the board. Are you trying to block us from seeing our whole board so we came play the game to our fullest potentially. You suck! Quit it

Level 2733

They blocked me now from sending messages and emails. This is what I just tried to send

2733

I've had just about enough of this, you and your cunting crap

I have been in this level now for nearly TWO [censored]ING CUNTING weeks and used countless boosters and what have you done to help

[censored] ALL that's what

Now I want YOU to email your company head office address so that I can make an official complaint against you AND if needs be I will employ a solicitor to take legal action I am telling you YES I want to [censored]ing sue you for compensation for making me ILL and wasting my [censored]ing time.

Candy Crush Saga level 2733