Hello Sir,
Good noon!
My name is NIVETHA RANI. I'm writing this letter to complain to you about the poor service provided by Kolors Tirupur. I joined a slimming program in Kolors in November 2022 by paying a starting amount of 30k with a loss of 15 kg. I asked diet plan to dietitian they told me to take only fruits for 3 times I m a working women how I can be stable having only fruits and I asked again to the concern person about diet they told only this can help you for weight loss, as per the dietitian I took fruits and I felt too tired and drowsy and informed them about this they told to continue only this than other plan. My weight was 74.2 kg. Due to no reduction in heat bed cryo program, service person Dharshini suggested a cool cryo for faster weight reduction. Then I planned and processed for cool cryo and paid about 80k still there is no result in reduction and my weight is gaining
I informed them about I m travelling for work daily like 20km up and down
I am having barely black rice in the morning and afternoon, having 2 glasses of kambu kool and at night having 2 dosa or fruit. Only this is my intake if I have non veg I'm informing them and if the weight is increased on that day coz of intake non veg I'm okay with it.
There is no junk food I've been taking for the past 11 months. If my weight is gained without any junk food the service person tells me that because of stress and travel I don’t know what type of conversation they use to have often without a senior person I don’t know about and while joining they told me if it gets reduced it won’t gain back but that is not truth word they came with.
And the service person doesn't note the BMI properly in the concern name holder book. Even if it is done and the records are not properly for untrained people. Even Senior people are not proper in guiding the use of mobile phones in the service place and have non stop chat watching tv no proper tissue is provided for washroom in the management.
After raising a complaint to MISS NALINI they changed the program of service they were handling.
Whenever I visit kolors they use to give me vibrations, not any other service due to new customers or lots of customers. After giving appointments they don't have numbers of customers that need to take care a day.
MY QUESTION IS WHY MY WEIGHT IS GAINING BACK
I'm a working woman and I'm paying emi for the above amount. Please do needful
One of the service persons (BANU) doesn't have rights to know about my salary and personal things for their upgrading program for about 1lakh. I told them that for the ongoing program I'm not getting any results and don’t talk about another program and I'm not ready to spend.
Please kindly check my program chart book which is noted and i will attach it along with.
After NALINI left the job i raised a complaint to MR KARTHICK who is the manager of kolors and it has been 8 months still i m following him for the payment and there is no proper response from the management.
I hereby request to please resolve my issues as soon as possible or else I have to stop using your service with an unsatisfactory note. Also for this service unless the problem is not resolved I need my payment back for the above service which I paid.
I was happy with the PRP treatment and I completed my session. But I'm not satisfied with the slimming program. Please do the needful
Claimed loss: Loss of amount 110000 Rupees for slimming program there is no result. please do needful and need my amount back
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