My name is Reshma B R and I'm from Karnataka. I need to cancel my Rs. 60,000 EMI with Kolors. Initially, I was a customer at their Vishakapatnam branch for depigmentation, which cost Rs. 40,000. After two sessions, I experienced more pimples. Despite my hope for improvement, I was convinced to get skin fillers worth Rs. 60,000 on October 22, 2023, with the assurance of covering it through a minimum monthly EMI plan which was not as per promise. However, due to an accident on November 6th, I'm currently unable to work and can't manage the EMI. I haven't started the fillers treatment and requested cancellation, but the response has been poor compared to their initial persuasion. I've already completed four depigmentation sessions and don't seek cancellation for those. I'm seeking assistance solely for the cancellation of the fillers' EMI worth Rs. 60000 due to my accident and inability to continue working.
Claimed loss: Rs.60000
Desired outcome: Rs.60000