Lifestyle Holidays Vacation Club [LHVC]
Reviews and Complaints

Do not trust lifestyle vataction club they are very misleading and to do act in your best interest but decieve you. Once they get your credit card they will continue to charge your card even after you have cancelled there membership. Then when you call them to ask them to correct it they try their same hard pussure 2/3 hours of sell tactics on you and still put you off on your refund. So just so they know i am in the business and will fight to the end and let everyone that has any interest in the company to inform them of their pressure tactics and false claims and fake niceness to you "its valentines day give this to your wife" and so much more of this fake bs. Please heed my words nothing is free whene they said that they are giving you free vacation. It is points that add up to pennies that you can't even fill up your gas tank. Hope this helps the next person who is questioning what to do. Thanks

November 2021 Puerto Plata not being able to cancel the membership at the right time fault of not getting any help from the Lifestyle employee-

I purchased a time share considered to be GOLD member. The last time I visited the said they "changed" my GOLD membership to "restricted gold" which they clearly can not do without our signatures (according to our contract #17) so we were not able to use our membership as planned. They also did not pick us up at the airport with a LIMO as our agreement states and their "all inclusive" was not all inclusive - it was limited. We had issues with our Villa having no water at critical times when showers were needed first thing in the morning and had to wait for a water truck to deliver at least once or twice a day. And, they have nerve now to add other fees to members staying when you can't even get what you paid for. You can vacation here for much less simply by buying an all inclusive deal on line. Forget these people. They have no regard for you.

Soy otra más que callo en las mentira de la vendedora Jackelin Castillo que con mentiras y alcohol me hicieron firmar un chairman circle tengo 80000 dólares perdido quienes están dispuesto a demandar.
El servicio es pésimo te cobran cosa que ni sabia que existían
No te dejan cancelar fui a el otro día y debía pagar una multa de 30000 si no está feliz con lisfestyle escribe a [protected]@gmail.com

Lifestyle promised to purchase our existing vacation club timeshare in exchange for their vacation club timeshare in August 2021. It turns out they have not and do not buy timeshares. They simply put people in contact with a third party who also does not buy timeshares. The third party may or may not return phone calls and puts people in contact with a fourth party who may or may not buy timeshares. Sadly this was fraud, misrepresentation and a lie. They took our money by sleight-of-hand. We work hard and are so disappointed to have been cheated. We would be very happy for Lifestyle to return our money. Thank you so much.

Dissatisfied with the services that I'm told I have the best contract 80 000 later I'm experiencing the same issues and told that misrepresented by sales person isn't their problem however I'm not satisfied and I spend to much money in this company to not be satisfied with services unless I upgrade again every vacation I had to upgrade and spend thousands to enjoy my vacation its not fare they won't even consider my situation of being under duress. When bringing 18 people or more with my vacation now I'm being told my contact isn't in effect until I pay more money 20 000 more

Guy calling from this number told me to #[censored] myself and threatened to spread my number all over the internet

Nadia Dwyer,
#[protected]
Became a member on August 10th, 2021. I used two personal cards and was given credit through RCI Barclays and Worldwide vacation and travel Community bank. From August 17th to present August 29th 20221. The cards associated with my membership purchase have all been compromised.
Request for PIN # CHANGES, PURCHASES etc.
Today I called the resort and spoke with Samuel, I told him I have been dealing with Liliana and Ramon, he asked why I needed to speak with them I told him it was an emergency regarding identity theft, next thin I know I was transferred to Samuel from Accounting. After I explained the situation to him, he asked me " what did I want him to do". that I should call the bank and credit card company . I told him I need a manager or supervisor, and was told its Sunday there are no supervisor here.
I have had only exceptional interactions with all staff members at Lifestyle until today 08/29/21. I need someone too reach out to me, I cannot recommend friends and family to purchase if they are to fall victim to identify theft. Someone who had/has access to my information at time of purchase has comprised my personal information and the cards associated with this sale. Its quite disheartening that Samuel in accounting behaved as if this matter is trivial and unimportant. My life and credit are in shambles do to this reckless behavior.
Thank you
Nadia Dwyer

Promised a grand villa, given a falling apart with backed up toilets' crown villa, filled with bugs, daughter woke up the first morning with over 50 bug bites! three golf carts to get one that worked only to have that stolen, now to get what was promised in a cc contract after 4 upgrades I have to upgrade again!NOT They lie, cheat and steal. Contract reads unlimited beverages and acholic beverages for the villa, NOT one bottle per person per day is now all that is allowed, contract states fridge restocked daily with beer water and soda, NOT two beers per day per person. Reservations for dinner each night as stated in contract, NOPE, sorry only 3 per week. Somona promised as an option, closed, punta cana in the contract, closed, Mexico 5 resorts, not anymore. The contract isn't worth the paper it is written on, and we are out of 60k!

Hello I have just returned from my all inclusive stay at confresi palm beach and spa in the Dominican Republic and I must say that I was very disappointed in the package along with the service provided by the lifestyle vacations staff and the resort itself.

The issue began upon checkin. We arrived at 1330 and was told that we could not check in until 1500; totally understandable as that was when checkin was to occur. We sat around until 1430 awaiting checkin without being able to use the facilities to even get a drink. We did notice others being checked in while we waited. At about 1430 we started the checkin process and upon completion at about 1500 we were told that one room was ready however the second room was not and that it could be about an hour. It was subsequently ready at 1610.

My room had some garbage left in the jacuzzi even though it said that it was clean and ready. The jacuzzi had a leak that spilled into the main area. This was brought to the attention of the staff and was not addressed 4 days later when we left. The refrigerator in the rooms were never filled after the first day; originally it only had 2 bottles of sofa and water in it. No coffee was replaced after being used the first day.

Towels in the room started as a complete set of bath hand and face. After the second night. No face towels were left and one hand towel. The next day the same thing; towels picked up at 0800 and returned in the afternoon. Staff was asked for hand and face towels and none was ever delivered.

With the "resort" not fully open; one would think that there was enough supplies to supply the rooms occupied but apparently this was not the case; as we had to wait for the towels to be delivered in the afternoon after being washed in the morning and no restocking of the mini fridge along with waiting for rooms to be ready left the accomadations in poor standings.

The resort boasts about having 11 restaurants however not all were open. Our 1st night we were told that we could not make reservations for the a la carte restaurants; 2nd and 3rd night reservations made. The 4th night we were told we could not make reservations as we are checking out the next day. So of the 11 restaurants we were only able to utilize 3; and the ones we booked were not the ones we wanted as the others were closed which means not all 11 Restaurant options are available every day.

The concern for safety of the guests due to covid was a concern to the resort but not to the staff. We were told to wear a mask as we entered areas however I noticed other clients were allowed to roam in and out pass the staff without anything being said to them. I would hate to think that we were told because we are caucasians because the Dominicans that were on the resort were left totally alone to do as they pleased. It was Clearly visible that a discriminatory practice was being done; signs are present that no stereos were allowed however the Dominicans were consuming their own liquor and had private stereos going with no repercussions; masking rules not being uniformly enforced; adults only pool with children utilizing it without a word from the life guards.

No water sports were allowed; which I can't understand as the towel section which runs water sports was open; water sports are not a public or group activity so I can't see why we were charged for water sports included and none was allowed.

I usually like to see a resort before I look at staying or investing in properties and this one was poorly managed throughout which I would not invest in. I could not see myself owing a timeshare in this property and having to put up with the poor service; lack of concern for the rules and racially biased attitude shown towards us.

Overall a very disappointing getaway. I expected better from lifestyle vacations however it clearly is not what it boasts to be in the promotional material.

The Company makes many promises, all made personally by salesmen, particularly targeting those already vacationing at the Company's resorts in the Dominican Republic. The Company promises ready and simple access to its timeshares, located in both the United States and abroad. In essence, it promises availability. This is the most fundamental part of the Company's business. But, rather than the simple access to timeshares when its customers desire them, Class Members regularly find that rooms are unavailable, or are forced to pay substantially more for them than promised in the initial contract.

In 2007 I was persuaded to buy a 2 bedroom (quite a lot of alcohol by this time) in my contract I had 12 months to cancel, when I tried I was told it would have to be resold first, so I carried on paying the instalment cost, but had to stop because my bank details changed and my computer broke so could not give new details. I never actually used the it but have recently received an email from them asking for the rest of the payment (just under £2000) any advise?
Regards
Shelley Abery

I signed a contract with lhvc in dubai for 10500 usd they pushed me to sign so that I don't miss the offer they gave me, as if I miss it the cost will be 23000 usd so they rushed me to sign the contract and pay 580 usd and the rest in 30 apr 2021 after that I read about it and I found that it is a scam now I have 2 days to cancel the contract I should pay 1950 usd to cancel the contract, I don't have any credit card or mastercard or anything I just signed a contract and they have a copy of my passport my mobile no and email should I pay the 1950 usd or not?
Will they ban me from entering uae for not paying? Can they sew me for not paying?

Been a member for over 10 years, Shareholer for 5 years. Always got my preferred drink Jack Daniel's and now taken away from me
Can't get any kind of bourbon in my villa. Can get it in most bars except the Sports Bar, where only available to higher memberships. When I became a Shareholder I was told it would be the ultimate membership

I am just finishing up a 7 day stay at lifestyles puerta plata. The problems started as soon as we got to the resort. Mine along with two other families 13 people total had booked 3-two bedroom suites. We all ended up in our own one bedroom suites. We were offered no compensation for getting the wrong rooms. We were finally moved when our kitchen ceiling had fallen twice because of condensation from the ac unit above soaking the ceiling tiles. While packing to move to another room discovered a used condom behind the entrance door that had been there for at least 4 days at this time. Housekeeping had been in each day and never noticed it. The staff when showed this said each room is checked off on by a supervisor when being rented. Not the case. None of the bathtubs in either one of our rooms actually held water. Out of the 13 people in our group 9 of us came down with vomiting and diarrhea at some point during the trip. I strongly recommend not coming to this resort. It seems like there is a total lack management and accountability that is evident from the minute you get here

The people in this resort will offer you the world for a supposed ownership of property at the resort. This means that they offer you 100% access to all the resorts amenities and they guarantee space available with out blocking the dates for renting the apartments. What they don't tell you is that you must purchase a meal plan that costs almost double of what you pay as a member. What they don't tell is that as a Vip member to visit the resort is more expensive than not being a member. This ViP membership package is a scam. They offer you the world because most of us Americans never return to actually use the services like they offer it. Please don't be scammed into buy the ViP package it is the same thing you'll get just by going on groupon website and booking a Junior Suite and it actually is way cheaper to do so. So they trick you into buying a membership that doesn't offer you better services than what groupon has to offer... Do not give them your personal information. I have charges on all my credit cards and all my banking info has been reported as suspicious activity. Now I can't access any of my credit cards or any other info I gave them. Please do not be scammed and they will steal your personal info and commit fraud with it.