Shop LC / Liquidation Channel review: ShopLC - worst company ever to shop from

I purchased a fairly expensive item from their website on 10/28/24. Today is 12/18/24 and I still have not received the item, despite the fact that I have now called them no less than 6 times concerning this issue. This ring was to be a Christmas gift, but I now know that ShopLC will not deliver the ring by Christmas. I've seen the delivery date change so many times now and today upon logging into my account on their website, the delivery date changed again to 12/24/24. I called them again today, since calling a few days ago and being told someone would be contacting me within 24 hours concerning the ring and no one called me. This is the same thing they told me the last 3 times I've called and yet, no one ever calls. Upon calling today, I was put on hold for 17 minutes and when guy came back, he told me the same thing I have been told now at least the past 3 calls, that someone will be calling me within the next 24 hours concerning the issues with the delivery of the ring I purchased. DO NOT EVER BUY FROM THIS COMPANY. They are the worst in the industry. I used to shop only at JTV and I'm going back. JTV would never have let this happen. They are the best when it comes to customer service. ShopLC is clearly the worst. And, I speak from experience. I've been shopping at ShopLC for about 2 or more years and have spent thousands of dollars with their company. They were OK in the beginning, but recently in the past year, something has changed. Longer wait times for deliveries, poor customer service on calls related to issue with orders and more and now this. As a customer that has spent thousands of dollars with them, you would think they would try harder to quickly address and resolve any issue that might arise. Actually, any truly good or great company that truly values their customers would do this with all their customers. None the less, I'm now done with shopping with this company. I'm going back to JTV where I know from past experience that they understand what true good customer service is. Good bye ShopLC.

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