Shop LC / Liquidation Channel
Reviews and Complaints

The customer service c rew seems like they are in lalaland.It seems that they read from a script/. Again wake up and see if they advertise locally. That should be a clue

I know how you feel!

You spent 2 hours selling this multi-color diamond ring! THANK YOU for moving on to something else. Why did you bore us to death with this item?

This company has the WORST customer service & Management I have ever encountered! They WON"T help you, but instead hang up the phone on you after they hear your complaint/problem!

It's NOT worth a customer's time and headache to deal with this company!

Go somewhere else!

I just ordered two bottles and said free shipping it did not apply.

Something really wrong here. I don't think lc should be able to rent tv space or ads. Tried to order sum wallets & it was a disaster from start to finish. Website is non functional. Customer service out to lunch. Now I must track visa as I have no idea of status of order at this time. Do not waste your life on this sketchy company. Scary.

Shop LC keeps canceling my orders. No reason given, just a robotic phone call informing me the orders are canceled. When I called they confirmed there was no problem with my payment methods, just a "glitch." Eight times in a row? I can't see ordering again from a company that will consistently (and seemingly arbitrarily) cancel 90% of the orders I place for no apparent reason. Better places to buy!

I have been a customer for a very long time with this company and never had a problem until now. They have charged me twice for one item. I emailed them and they said that the one charge was to make sure I had the money in my account and the second charge was for the item. I should expect the one charge to be be deposited back in 3-5 business days. They then send me another email 2 hours later saying they did not see where I was charged twice, even though I sent them my statement from my bank showing it, I sent my statement again and said yes, it was taken out twice in the same day. They then said same thing about being deposited back into my account in 3-5 business days. I'm very confused bc I have never had any company including this one do this before. And why do I have to wait that long to have my money back? I see this as theft and still have not seen my money back.

I've bought a lot from LC and most of the time, I have been satisfied with my purchases. I have had some returns for damage, but have usually received a refund without any problems. Once I did order some 14K gold stud earrings that came loose in a package, and the backs were missing. I called LC and stated that if I received the backs to the earrings I would still like to keep them. They sent some stainless steel backs separately. Since I had ordered 14K gold, I didn't want the stainless steel, so I sent both the studs and backs in for a refund. They sent them back to me saying they could not refund them because of the mismatched backs! So I'm expected to be satisfied with them as is, even though they were not. I decided not to push the issue, since they weren't that much, but given the amount of business I've had with them, it should not have been a problem.

all the above has happened to me i like to order there stud earrings and glue all items after 30 days with jewelers glue the silver is to soft and the prongs on all stones to short you lose our stone and they will not do a thing after 30 days its yours. I have a lot of jewelry but i try to stay with the 9.99 sales they come around a few times I been with them 8 years and just tape all conversations.

they are not to be trusted i know the way its ran i have a friend who works with there so called sister network.

that is the reason lc puts on the show . any item under $ 200.00 can not be returned, the can send the costumer all kinds of broken crap . .and the costumer can not return it . when will people wise up, and not be so stupid . stay away from shopping channels you will get stiffed and scammed every time .. as soon as the have your credit card number the got you . check your bank statements it is very important and can save you a lot of money and head pain what ever if you purchased from lc or jtv, over and over . you may be missing some money . the are crooks out to scam you . i hope you have learned a lesson . stay away, go to a decent jewelry store . you find bargains . if you have walmart near you . thats the place to get your jewelry . but not lc, or jtv or any other chopping chanel . the all have very serious complaints . learn from them . those companys are out to get you and scam you . swindle lie mislead and misrepresent . the are nothing but sheisters and crooks, and laugh in back of you . when the scammed you . and swindled you out of your money . and dont delete any emails what so ever corespondence you had with lc . dont argue over the phone . the can cut out what the want . email thats the only way, that way you have proof of what was said . read this letter. it can save you a lot of money an d head pain..

So far, I've had just a few gliches. I have ordered quite a bit, and if I needed to call them and could not get in touch, they would call me back. I was told by customer service that they had to revamp their customer service department and she admitted that they have had a lot of problems and they have and will continue to work on them to get it right for the consumer. Now if something is not quite right with my order, they have either replaced it or given me credit. I do like my jewelry that I have gotten. So as of now 2013, they have improved greatly and even my stuff arrived before last Christmas. So the latter part of 2012 until as of this date, they have shown me nothing but courtesy.