Lyft review: Unprofessional service.

hi, this did not give me the correct option i was looking for. but today, i ordered a pickup for my mother who had an appointment with her Neurologist and just got out of the hospital from a small stroke and needed to sit in the front passenger seat that would make it much easier for her to get in and out of the car, but the driver refused to allow her to sit in the front and canceled the ride. his name is Alex, and the location was 121 congressional ln Rockville md at 3:16pm, is when he canceled her ride, she was going to 22 Philadelphia Ave Takoma Park MD with my brother and sister who is special needs. I will also be making a copy of this and presenting it to the CEO. this was mean, and very rude of him to treat 92-year-old women this way who just got out of the hospital from having a small stroke. she should have been allowed to sit in the front passenger seat. i want something mailed to her or you can leave me a message apologizing for his unprofessional behavior. I will not recommend to anyone to catch lift after today.