Maruti Suzuki India / Maruti Udyog review: problem with suspension 49

I purchased the Maruti Alto in March 2006. There is some problem in my car. I am getting some noise near to front wheels. So many times I complaints to Maruti service station but still I did not get any solution. So many times i sent email regarding my vehicle to Maruti customer care but still I did not any response from them. It is very negligible response that I got from Maruti Suzuki.

Thanks
Ravinder Singh
[protected]

SIR,
UR service centre not attending the complaint.
I am standing here from last two hrs.
nobody is taking care of the problem

I too have a very similar issue with my Swift Dzire VDI that was purchased from Bimal auto agency. The noise still persists even after it's 2nd service.

Hey guys try and give spacers to the suspension. Just give a trial run for 500kms and see if there is jolting or you feel that you are not getting the grip. Just try it or else you will have to change the dampners to Sparco brand available with Methods

I am also having similar problem. It would be grateful if company could come up with some solution.

i have purchased maruti suzuki zxi model in this car the steering is not proper and the car running on the pumping on the road . so pls solve the problem and pls send our company engineers in pandit auto mobiles in saharanpur (u.p) my contact no. [protected]

dear sir, i brought a new maruti swit vdi car from prem motors pvt ltd jaipur. at the time of delivery they did not the deliver the car on the delivery order issued by sunderm finance jaipur to me. they want cash payment from me. if i have cash for car then why i have to finance this car from finance company. but how & how i got the car at 5th of may 2009 at 9.30pm in night. now my car is noising badly like as a old car. i complante about this to prem motors pvt ltd jaipur. but they did not done anything. they call me and call my car at their service senter many time. i m living at 60 km distance from pem motors pvt ltd. sir, i lost 3000 thousand ruppes in this prosses for fuel and toll tax.
dear sir, my car is doing noise from front side, dess board, full body vibrating, n trabble sound is on when i drive my car.

if the authorised delear can't service the car then why they sold he car. it's a very rudly police of maruti suzuki.
if maruti suzuki will not solve our problem then they will lose their sell.

book car from magic auto karol bagh new delhi on 30 oct.2009 still not getting it, dealer want premium or link, or i have to wait for lng period

I have purchased Maruti Swift from Batra Automobiles, Faridabad app 6 months back. At that time I have given them Rs 8200 for registration. But at the delivery time they asked me for more money and I refused to do so. when I demanded my money back then sales man said that amount will be delivered back to you with in a week. But still that amount is not refunded to me. Whenever I go there they asked for 1-2 days. Now that sales man has resigned and Batra Automobiles is saying that we had given your money to sales man, pls collect from him.
I have given money to Batra not sales man. Why I collect my money back from sales man. Who is answerable for my money.

i am giving my carvech. no.mh-31-cs-7245 for third servicing to dealer Arya cars nagpur., they refuse to service vech.due to payment made by cheque.they demand for cash payment. they cut my third free service coupon & reluctunt to retun it. I follow them from last 10 days but no responce from there side.

sir i booked my new Alto ( BLACK ) from T R SAWAHNEY, MAIN WAZIRABAD ROAD, GOKULPURAM, DELHI ON 20 MAY AND MY LOAN AMOUNT 230000 IS TRANSFER ON 29 MAY BUT STILL I AM WAITING ... WHY THEY ARE DOING LATE I DONT KNOW, WHEN I CALLED THEN DIDNOT PICK MY CALL SO PLEASE SIR DO SOME NECESSARAY ACTION REGARDING THIS MATTER.

RAVI SHANKAR RAMAN
[protected]

To, manager, maruti udyog limited. Respected sir, i am mr. Reddy booked swift car .They did not give me my vehicle on promised date.They gave it to others whom i know very well.They booked just few days before delivery by taking bribe of rs.50000 .I am maruti lover since 20 years .Now i completly lost faith in maruti.I heard this is taking place sice swift is launched.I expect they might have earn lakhs in collecting bribe only.Plz help us.Key accused person here shahid and ahmed(Owners).Please conduct secret enquiry with knowing them and catch them redhanded u will only know about them.Please save us i am maruti fan.Dont neglect till many are ruined.Considered it seriously.

I booked a Swift Lxi model booked. same has not been delivered so far inspite of the fact that about 4 months have already passed. repeated enquires with Dealer reflect that the manufacturer has not bothered to despatch Lxi model to Dealer although they have repeatedly sent the demand to Maruti Suzuki from time to time. very very poor response by Maruiti. a separate complaint was also lodged with Maruti on their Mobile complaint number about a month back but same remain unresponded.

A maruti omni van with reg:no:kl-17-e - 7786 under my ownership was given to true value piravom branch of the indus motors muvattupuzha (Dist) kerala in exchange to maruti wagone r car about 8months ago but the name of the owner of the maruti van has not been changed in the rc book so far inspite of my repeated requestes
I therefore request you to take uregent steps to write the name of the present owner of the vechile in place of my name in the rcbook
Deepu. K. Nair [protected]

Recently we bought a Used Wagon-R From RajSneah True Value, Meerut.
Before Buying the car we were assured about the car that it will be thoroughly checked by the true value and all the problems will be ratified by the true value people.We were also told that if any problem will come it will arise it will also be taken care by Raj Sneh True value.
When we went there for the delivery of the car we found that car is not even washed properly, many parts were not functioning properly, after finding some faults we were asked to send the car for washing.Even after visit to the true value centre for trice they did not give us the service booklet, for a very long time after making number of call to true value people they gave it to us after almost 45 days.
When we sent our car for servicing after 60 days we were told that to ratify all the problem in the car we will have to pay 10, 000 Rs.And after checking the online status of the repair work done by the true value to our surprise we found that except washing of the car nothing has been done to remove all the problems before delivering the car to us.

I want to know are these checks about which we were told before buying the car only to make fool of people or if not why not all the faults are repired off the car when true value people konw about these faults.

If any body know whom to contact for this probem kindly letme know.

Abhishek
[protected]

I have booked Maruti Swift DIZIRE(ZXI) midnight black on 1.6.10 at ABT MARUTI, COIMBATIRE . At the time of the booking i have been told and ginem in writting that I will get the delievery in 3 months time. .Now after booking, it is 3 months and 15 days past .Till now i havnt recieved the delievery of the car..and even the dealer is not sure when they can give the delievery. They just said that this car is in waitin... i dont understand HOW MUCH SHOULD A CUSTOMER WAIT..

I just want that my concern will be resolved..!

Thanks.!

sir,
I have purchased maruti 800 dated on 16 th march 2010 at Jaikrishnaa auto sales pvt ltd in coimbatore. Vehicle reg no TN 37 BH 2012. I have completed three free services regularly at sree saradhambal auto mobiles, namakkal. While taking delivery at the 3rd free service, I noticed the complaint
in steering and wheel alignment. I informed the same to the servicing centre. But they convinced me and assured that fault will be rectified in the next service. The tyre (front right ) fully worn out at 13, 800 km. I requested them to change the tyre but they refused. Kindly do the needful.

I purchased a swift Dizire on 10-03-2010 since that time I have problem in Klutch realese system . I made a complaint to the dealer but they refuse to any problem, Insted they do washing & gave the vehicle back. this happend 3-4 times.

YEs even my Dzide Zdi have a similar proble with front left suspension.
On the same size pot hole or bump other suspension do not make any noise, but the front left suspension makes a very big noise like smthing had hid the car from under

To whome it may concern. i have purchased car maruti swift vdi on 18th oct 2010.from nashik Automotive. and i have not receive uptill now the bills of car. i have made full payment with cheque.and i am geeting debit receipt.insted of bills .asserious are been fited from automotive only.asserious bills are also not provided to.us our sales person.mr.vinayak khurse.nashik automotive.is not giving response to us .so its a calm request to pls provide bill to us.other wise we will go news as well as consumer court. that this type of haresment is provided to coustmer.after seeling the car.please do not book any car from automotive pvt ltd. car booked on the name of dinker.parekh.

swapnil.parekh

Yes, i too have the same problem in my Dzire. I bought my new car in August 2010. My vehicle was making this noise since its first week running itself. Despite servicing the vehicle it is making the same noise like metal rubbing with the metal in the front shocker.
Chandra M Verma
[protected], cmverma@gmail.com

I had booked a Ritz Vxi (Blaze Blue colour) from Spectra Motors, Ghatkopar on 20th December 2010 on assurance form the dealer that i will benefit from the safety of price rise, they wil confirm my booking on the basis of the prevailing rates of December 2010. But till date i haven't heard from you regarding the delivery timelines of the car. The concerned executive doesnot bother returning my calls and on contacting them, I am told that for cancellation of the booking, please visit out showroom! This is crazy! I demand an exlanation from the Maruti guys regarding this - Aditya Shankar ([protected])

in my dzire the driving comfort is worse than that of a three wheeler autorickshaw. even with a small stone on road the vehicle gives a rude shock and its like i m traveling on a bullock card on a muddyvillage road. MUL is not responding properlyand the dealer says it is becuase of new type of suspension used by company. can any one gv me some feed back or solution
Praveen

Dear sir

This is to inform you that we have given my maruti WAGON R (HR 13C 6333) on dated 06/05/11 for accidental repairing at marketing times bahadurgarh.But it is pity to say that till date there is no information from the vendor regarding status of its repairing.It is shamful to say that that your dealer at bahadurgarh not only defaming your brand name but harrasing your esteemed customer also.

How can you tolerate such a negative response when there is so many competitors in the market.In such a scenario how can you claim to be leader in this segment.Moreover on my visit on 17.05.11 I was shocked to see that painting and denting was not upto the level.It seems that they are using low quality paint.This is nothing but trying to put black spot on the name of "MARUTI SUZUKI".

Last but not the least, the staff in service section & insurance section is so rude in talking and behaviour that no one will turn second time if such services will be given.

I being a loyal customer of MARUTI SUZUKI (As I always prefer this brand) request your goodself to look into the matter and take all stringent action against the defaulters.Your early response/action will be highly appreciated.

Regards

ANIL MAHESHWARI

[protected]

maheshwaricomputer@gmail.com

Gauravjeet singh s/o Piara singh r/o Ghall kalan dist--moga had purchased an SWIFT VDI ABS from Baba autos Ferozepur in the month of April 2011 as the car was booked in July 2010 for Rs 50000/- with great difficulty the car was delevered to me as the full and final payment was made to the dealership but still the bills are not being provided, on confirming from the manager Baba autos zira he said as the car is delevered in moga district there is a problem in Issuing the bills .
If this is the matter it should be thought at the time of delevery now I the request you to please intervene into the matter and see that the bills are issued to me as soon as possible
The name of the reputed auto mobile industry is being lashed down to ashes by such dealers, I hope if such is the matter how will the customer come to the showrom of such dealers

DEAR SIR,
I DAVINDER KUMAR PROPRIETER M/S AJANTA WOOLLENNS REGD. 480/A GALI NO.ZERO JANAK PURI LUDHIANA.
I PURCHASED AND FINANCED THROUGH HDFC BANK NEW MARUTI RITZ CAR THROUGH UR LUDHIANA SWANI MOTORS SERVICES(P)LTD. 12 FEROZE GANDHI MARKET, CONTACT PERSON SH. SANJEEV KUMAR (SALES EXECUTIVE) CONTACT NO. [protected], I AND OUR FAMILY DNT KNW THAT PERSON DELIVERED THIS VEHICLE TO ANY THIEF OR THIEF GROUP.WE HAVN;T GOT THE DELIVEREY OF THIS FINANCE CAR TILL TODAY……….
THIS COMPANY AND SALES EXECUTIVE ALWAYS PROMISE US THAT THE DELIVEREY OF THIS CAR WILL BE GIVEN TODAY OR TOMMOROW….THIS EPISODE IS GOING ON LAST 15 DAYS……
THIS OUR HUMBLE REQUEST TO YOU THAT GIVE SOME CLUES ABOUT THIS
INFORMATION AND HELP US AS SOON AS POSSIBLE……
REGARDS …
DAVINDER KUMAR
CNT NO. [protected]
[protected]
[protected]
[protected]

You are right mr. Nithin, I do have same problem in the front suspension

hey guys need not to worry with suspension.just a small thing you need to do.go to service station and tell them to grease the caliber pins of disc brakes and problem solved.

Dear Sir/Madam,
I have booked a maruti suzuki eeco 5 seater AC model 2012 on the 12th of Jan.2012 and I gave 5000/- rs. as booking amount to the executive(Mr.Jyoti Bajpai) for which I am having a receipt also.The next day I transfered the rest whole amount(Rs.3, 58, 850/-) of the vehicle in the bank account of coral motors, bareilly in their account in Punjab National bank.I was told by the TSM Mr.Harsh Gupta that i will get the delivery by the 17th of jan.2012 definetely, but till today there is no response from coral motors and I have not still got my delivery.From morning I am trying to talk to Mr. Harsh Gupta too but he is not giving any response..Kindly note down my complaint...

Yes, i too have the same problem in my Dzire. I bought my new car in march 2013. My vehicle was making this noise since its first week running itself. noise like metal rubbing with the metal in the front shocker

Hi All,

I too own a New Swift Dzire VDI bought last year in May, While i move the car from halt parking it in slant position, Early mornings i get that metal scrubbing sound like Cut ... Kut which i really hate. i too have complained to the dealer but of no use. Maruti take something needful immediately.

I have purchased Swift Dzire in Feb 2014, within 5000 km i found same kind of problem in right side front suspension, next week iam going for my 2nd service lets see what will be the solution to me by dealer, but earlier i was using swift pertrol and found sound from suspension when i open the power stearing assembely found there was plastic bushes were used by company to hold both ends of suspension, and due to indian road condition bushes comes out from both ends of rack and pinion, cost of that part was approx 32K i fixed them from market with metal bushes then car become fine but after 25000 Km again bushes needs to refixed. If i found same reason in my new swift dzire also then company needs to take care about such things.

Rakesh kumar
Delhi

jai ma Swift dzire2013 bruit suspension ssion arriere catastrofique . esque ya UNE solution ous Pas . par CE Que jai envie de la brulé sofiane232009@yaoo.fr

WE HAVE ALREADY CHANGED THE CLUCH BOX 2 TIMES SAME PROBLEM IS EXISTING WE HAVE COMPLAINT THE SAME DEALER

Third class suspension system obtained in Maruti Suzuki Swift Dzire, It is as similar as Autoricksaw. Comfert level finished after 40, 000 kms. I m experience a similar problem in my New Dzire in just 20 months.
Dealer doesnt answer and cant identify the problem.

I noticed same problem of abnormal noise in front suspension of my Dzire VDI from around 5000 kms.

sir
i have bought a car from stan autos of ludhiana during this dewali and we were planing to put our vehicle in taxi service and we have already inform the dealer of stan autos that our insurance should in permit but the didn, t pay the attention on our words and make the insurace in private and didn, t inform us ...recently my car ritz vdi have been crashed by bus and now the the dealer are dnying to his mistake ..please if any one is reading this help us please...
our nuber [protected]

I have purchased swift LDI on dated 12/05/2010 from Vipul Motors Pvt. Ltd, Gurgaon. From the fast day I am facing a problem in back wheel balancing, both the tyre is not in proper shape. For that I have complained so many times to Vipul motors but till today I have not got any positive response from there side.

So I hereby requested to you please look into matter ASAP.

For any further clarification please fell free to contact me any time.

Registration No. HR-99 EM TEMP-6236

Engine no: 1399554

Chassis no : MA3FKEBIS00550545

Regards
Surander Yadav ([protected])

Dear Admin,

Mayank Trivedi has posted enquiry

Name Mayank Trivedi

Email trivedi.mayank@yahoo.com

City AHMEDABAD

State GUJRAT

PinCode 382424

Phone Number [protected]

Model Maruti WagonR

Model Varient MARUTI WAGON R VXI BS4

Registration Number GJ-KB-9895/ 888372

Enquiry About Service/Problem in Vehicle

Dealer City

AHMEDABAD

Dealer Name

0104-KATARIA AUTOMOBILES PVT.LTD.

Dealer Address

NEAR Y.M.C.A CLUB, SARKHEJ-GANDHINAGAR HIGHWAY, AHMEDABAD,

Date of Purchase of vehicle

16/02/2010

Total Kilometer Covered

9000

Enquiry

Dear Sir, I had purchased the above mentioned car on the said date which is just before few months. As there was noise in the said vehicle after crossing the speed of 80 kmph and for the same we had shown the car at Kataria on dated [protected] and after verifying the same they had stated that now it is repaired. As normally in Ahmedabad city it is very rare to cross the speed of 80kmph but once I was going from highway and as I cross the speed of 80kmph the same sound was coming, therefore in the second service once again I had informed the Kataria motors about the same problem on dated 6/6/2010 and they had return the car on dated 7/6/2010 with the statement that now it is repaired. And on very next day when I had check the car, there was noise coming at the speed after 80 kmph. Once again I went to Kataria on dated 9/6/2010, they had kept the car under their observation and return it back on 10/6/2010 and said that it is repaired but said problem was still there. On dated 13/6/2010 we once again went to Kataria and met Mr. Chetan and discuss about the noise problem after discussion he kept the car in the Kataria for two days and return it back by their technician at my place but when I checked the car in front of the technician, the noise was coming therefore we had informed Mr. Shailesh regarding the same, he told me to bring the a car at Kataria for further inspection on dated 17/6/2010. On dated 17/6/2010 I went to Kataria as per their instruction and they had kept the said car for the further inspection and when I called him on dated 19/6/2010they told me that they are not able to resolve the problem, so they will inform the company on Monday and when the concerned engineer comes from the company at his convenience then he will check the care and thereafter they will inform me about the further course of action. I am very mush surprised that when one customer facing the above mentioned problem in a new car and your persons are not able to repair the noise problem and on the contrary they always return the car with the statement that your car is repaired wherever it was never repaired and it is in the same condition. First thing is that why they are lying to me when they return the car and secondly why your dealer or the company is not worried about the customer who had purchased the car just before the few months back and thirdly who will compensate the time which is literally wasted due to your unprofessional approach to the customer and at last i was never expect the such a approach from Marauti For this time waiting for earliest reply and quick action in the said matter. Mayank Trivedi

Thanks & Regards,

Mayank Trivedi

I have booked a car with berkley automobile at Chandigarh on 20/04/2008 with commitment if three month delivery on the name of Sanjiv Kumar. But they are not giving the delivery till now . Even now they are telling the expected date of delivery. The berkley automobile is giving me very much harrassment . Whenever I contacted to the salesman regarding the delivery, He always says that I will contact you back. But no response come from the agency salesman. Please do the needful.