McDonald's
Reviews and Complaints

every time I go to drive window, iam always asked to pull up and they will bring it out to me, so they can wait on custermer behind me THAT IS WRONG you should wait on THAT custermer first I will not pull up so you can wait on cust. behind me I was there first and I should be waited on first augusta ga.

On May 11th my Husband and a friend were eating at Mc Donalds and we also play bingo there at 6pm each week its for seniors .And Ray the caller annouced you can no longer bring in outside food or drinks .After about an half hour the manager single us out and we were told we could not drink our water hands on her hips and we had to get rid of it .I said to her we were just told this and we would not be doing it again, she raised her voice and told us we had to leave right now .And I said if she wanted to enforce this new rule she could put up a sign to let us all know this as we were not the only ones doing this there .When she said if we didnt leave she would call the police and have us removed right away .I have been going to play bingo and eat there for 9 years and never have I HAD THIS HAPPEN TO US . Very rude manager with her own agenda today . She was on a roll and with people like her no one will want to go there anymore .I know this is not a big deal for you to understand but I was embarrased and we also have given many gifts at Christmas and Easter for the poor to enjoy a Christmas party and I;m not the kind to make trouble at age 65 years old . So I know nothing will be done but I thought maybe you woulod like to know how this resturant is being run by this manager with an attituse of her own, Thanks again Sharon Kehoe .

1) I go to this mcdonald's location that is located on the corner at eastside of yonge street and north of 16th avenue (Address is 9301 yonge street, richmond hill, ontario, l4c 1v4) but until I go inside, I see this filipino male employee (Who works cleaning the lobby of this mcdonald’s) with a medium/skinny build, clean shaven, black hair, brown skin, and in his 40's by the name of "celso" staring at me when I am going to the counter as if I am going to rob the store or something.

2) once I receive my order, I go and pick a place to sit down, and asked celso where the napkins were, and he rudely replied "there!, can’t you see?". So I then grab a couple of napkins but this very same guy comes from out of nowhere and right behind me and says "no more napkins, go!"

3) I then looked at him in a confused way, because celso had ambushed me right from behind.

4) all of a sudden, celso then says the most disgusting comment ever..."do you speak english? Go!". I then got confused and asked him what he said, he then retracted his comment by saying "oh, I thought you were new here. Sorry". Oh. So people who are “new” here get treated with dis-respect, celso?

5) I then ignored him and then went to put my stuff back on my seat, but as soon as I wanted to get something else from the counter, celso was then looking at my bag and going through it physically. I then rushed back to confront him and asked him what he was doing. He then angrily replied, "too much, man!"

6) I then decided enough was enough so I then went to the front counter and asked for his manager to which his manager then came to me and said he will "deal" with him.

7) since this incident on tuesday, may 03, 2016, I have since not yet received an apology from neither celso nor mcdonald's head office to this day and I warn you not to go to this location unless you want to be treated like a criminal and be stared at by celso, the obnoxious and racist employee who works in the lobby (He's a cleaner for this location) by the way, celso, your lobby is very poorly maintained with ants on the table and wet soda stains on the ground! Clean it up, properly instead of staring at people.

Customer service is very poor and you would think a manager in training would put her best foot forward to prove herself but not! the ice in my drink had bugs in it and I mean the bugs were inside the ice the quality of service and food preparation was poor. The manager on duty had attitude when I asked for my money back and shoved it into my hand for two pies that I didn't get. There is a lack of professionalism in the work place at this Crystal springs McDonalds and it's sad to have to report this store I have yet to see improvement .

I have been ordering coffee from McDonalds for over a year cause I believe it to be the best coffee around. But will be not going back due to poor coffee makers there . Ny orders have been screwed up every time the last 7 times I have gone there. Not enough creamer or none at all, same with the sweetners not enough or none. My basic order is 3 large coffee 1) 2 cream and 1 sugar, 2) 2 coffees both with 2 cream and 2 sweetners (splenda) ok damn simply order to fill ( least I think so ) so tell me how they can screw it up every tme? Do you need to have a Rocket Science degree to complete this order ? I use the drive thru cause I am busy doing running around and all that so by the time the coffees are cooled down enough to drink I am no longer near the restaurant to take it back. So please tell me the procedures it takes to make coffee so I can fully understand why my coffee orders are getting screwed up ?

have been going through to McD protea glen from its inception and things have been great.
I have however noticed that the standard of hygiene and cleanliness had dropped tremendously over the past few months but what I experienced today was a total shock - flies everywhere and the floors with chips and juice which seemed to have been spilt hours ago and this was not just one area. The tables where also just as disgusting and sticky. I could go on and on but the ultimate deal of this message is the dissatisfaction and disappointment experienced

I work for McDonald's in Portage WI. I was working in the kitchen in close quarters, I bumped into assistant manager Oma and touched her shoulder and said sorry. She punched me not once but twice and told me not to ever touch her again. . I spoke to the manager about this and was told the camera angle did not show where she punched me. I have been targeted and harassed by this woman ever since this incident. She has sent me home every day I com into work. today was because I forgot my name tag. I am a 38 year old male. not a kid . I gave the manager the option of addressing this and nothing is being done. It is time to get a lawyer to force your organization to address this.

i

I visited the Tooele Mcdonalds and ordered a mango pineapple smoothie (as it said on my reciept). I was in a hurry to leave so I didn't think much of it when I was handed a pink smoothie. We got in the car and were halfway home when my brother noticed the smoothie was pink instead of yellow like a mango pineapple smoothie. I am extremely upset and will no longer be visiting mcdonalds.

the cheeae burger i ordered kept getting smaller each year. i go every month on the month and i weight t he burgers each time . i know they are getting smaller to save money on their burgers. i want my larger burger with fries like i used to get al ot. i hope that corpatre employyess see this and make the burhgers biggwer again. i love mcdonalds but i may switch to wendys from nlow on.

I lost my job because my boss found out that I have a tattoo. It is a small one and was always covered up. My colleagues once asked me about it and they were very interested in tattoos. They asked me questions about does it hurt, how much it costs and etc. My boss was passing by and heard us. He asked me to show my tattoo and I thought that he just wanted to see it. It was a small star on my shoulder. I showed him my tattoo and he said that I was fired. When I asked why he said they don't hire people with tattoos and he also added that girls with tattoos are disgusting. So that is how I lost my job at McDonalds.

I made a new credit card about two months ago and the only place I used it was McDonalds drive thru. I just made a new card and since I was very hungry I decided to order something from McDonalds. I gave my card and McDonalds employee took it. Several minutes later the girl came back with my card. Two weeks later someone started to make online purchases and about $500 was charged from my card! Still, McDonalds was the only place I used my card! So that lady actually took a picture of my card and used it to buy things online! I contacted the police and they promised to take care of it.

It was approximately 12:45 on Wednesday the 6th. I went to the McDonalds on Rt 1 (Lafayette Road) in Portsmouth NH. I went through the drive thru and ordered a bacon ranch chicken salad and a large coke. When I got back to work and began to eat my salad I noticed that the lettuce was brown on the edges and very wilted. It was mixed in with spinach that was ok but old.
After picking out the brown lettuce I wasn't even interested in eating it anymore.
I have never had this problem before. I don't like the fact that I spent my lunch hour driving to McDonald's to get one of their advertised "fresh" salads and I get back to work and its brown.

I would like a refund and the promise that the restaurant will have better quality control.

Kimberlee Hanley
117 Bluefish Blvd
Portsmouth, NH 03801

You got to be kidding im not loving it. You removed Mcdonalds the steak egg and cheese bisucut. For people who don't eat pork, bacon, ham this was a big seller. THe manager at the Amityville location told me to write in that they are losing a lot of business when they took this item out. I don't eat ham, bacon, pork due to health issues, blood pressure im in my late 50's and my husband has ms and same age. This was basically the best item and only item we could eat, they claim to be health conscious why don't they sell turkey ham, bacon, sausage. THe 2 for $5 was the best for the money, I was coming every night because of the deal. Now when you take away meals, programs people are going to get more for there money and better quality food at wendys burger king and taco bell. I was a daily loyal customer now im not. THe manager at the Amityville ny location stated that they are loosing a lot of business because of both, people are walking out. they are loosing a lot of money. they need to change mcdonalds the food is getting borring, old same old thing. and the food is generally cold. so mcdonalds im not loving it anymore. you need to get these things back, start adding other foods for people who cant eat pork, loads of salt in there foods. bring these items back, you will get customers back.

The new coffee cups at my local mcdonalds store are the worst idea that I know of. They do not keep the coffee at an ideal temperature and they tend to slip out of your hand very easily. Please bring back the other cups. Until this happens I will never go to another mcdonalds again.

I went to the drive through and ordered some food. But then I decided to change my order. When I told the manager that I want to pick another burger he replied very rudely. He also told me not to return. What? All I wanted was just another burger and he basically kicked me out! This was the worst service ever! Well, I'll never come back and I don't want to see that pathetic person ever again! I never had problems with McDonalds, their stuff was always polite and kind, but this guy was a total freak! Terrible!

Here are my complaints about McDonald's Tagbilaran:

1) There is only one toilet available and it is used by both male and female customers.
2) They always ran out of stock of some of their meals.
3) Their guards are useless. They do not even call the attention of noisy customers (students or kids!).
4) No quality control. They use different and cheaper brands of cheese and other ingredients. Their meals taste different compared to other McDo branches in Manila, Cebu or Cagayan de Oro.
5) Their table napkins or tissue papers are of poor quality.
6) Last Valentine's Day, they made a gimmick which is bad for the health. When you are inside their store, you will feel the whole place vibrating because of the large sound box!
7) Their cuts of the chicken are too small.

Went to Mcdonald's located at Clark & Bradley, Santa Maria, CA on March 2, 2016. It was 8:55 AM. Went inside as the drive-thru was lined up with 10 or more cars. The employee I believe was the ###'t. Manager, was on her cell (they said it was work related) & 2 customers were waiting to be served ahead of me. By the time it was my turn, it was 9:01 & there were 3 customers behind me. Took my order (it was only for 2 Med. Frappees) then proceeded to take the 3 customers behind me. By the time I got my order it was 9:10. It seemed to me that there were at least 7 employees behind the counter working various jobs but only 1 at the cash register.

I went to the drive through at the McDonalds in Santa Rosa. And I have never had such bad service by the management ever in my life! I was given the wrong order so I asked for a manager. All I wanted was to get what I paid for and the manager was very rude and nasty! I was told to get out of McDonalds, was called a liar! What kind of service is that? Never expected something like that from such a reputable company!

22/02/2016

To whom it may concern, (Preferably not the clown. It is internationally recognised as poor statesmanship to discuss matters of such magnitude with a clown)

Last night, Sunday 21st of February, at precisely whatever time it was in the evening, I drove my internal combustion engine-powered motorcar through the Lidcombe Drive Thru and ordered a regular Big Mac meal, coke no ice, and an apple pie. Harry sat idly in front of me, his car belching a great myriad plume of carbon monoxide into the atmosphere for our collective pleasure; a McChoke while we waited as it were.

I paid my $6.20 – let’s just go over that figure again shall we – 6 dollars 20! Money like that aint easy to come by you know. That’s my blood and sweat in that money. So I paid the girl who gave me the ‘correct money’ thumbs up and I proceeded to the next window where I was handed my bag and cup by the person doing the handing of the bags and cups. I then drove home, believing that idea had some merit to it.

Upon my arrival I patted my dog, gave him his Happy Bum Medicine (orally), washed my hands and put away the tablets. I then sat down at the counter and opened the bag. I’m sure you’ll understand when I say that this is where it gets difficult, you know, reliving a heart-stopping ordeal through having to talk about it. Umm, I opened the bag and there was no apple pie. I guess my world kinda ended right there. A tragedy had indeed occurred! To use a mathematical metaphor, I had been rendered but merely ‘thagoras’! Bereft of pie! I felt violated! Dirty! Unclean!
Find the scoundrels! I barked at my canine side-kick. Put the price of an apple pie on their heads as bounty for their capture! I’ll have ‘em drawn and quartered the scurvy dogs! Whipped and flogged and stared at most disapprovingly! Send out the search parties! Alert the bounty hunters! Release the hounds, Myrtle!

Ok, perhaps a little overboard there, in retrospect, but you must understand the circumstances which have been thrust upon me. I have been robbed of the experience of eating an apple pie; my apple pie paid for with money drawn from the very bosom of my earnest toil! My meal was incomplete. I am now incomplete! It has haunted me since like a beast at the heels in the darkest night. I did not sleep too well last night either; I kept seeing these dull-green objects but could not make out what they were; I awoke many times with a yelp! One such yelp, at around 2am, woke my therapist on the camping stretcher beside my bed and she said that it was probably my mind connecting with the core of the traumatic experience; the absence of the aforementioned apple pie!

My inner mystical self tells me that now, somewhere out in the universe, an apple pie has materialized and shall drift aimlessly and uneaten for eternity; unless one of them things from Ridley’s ship or the Predator gets hold of it: we can kiss that badboy goodbye for sure then!

I guess we never know the days when something which will haunt us forever will occur; those life-changing moments in time where, as a result of someone allowing their thoughts to go run, jump, skip, sing, and play, one bright future is snapped away and replaced with a dark and dire future which, in this instance, brought gut-wrenching shock and the tears of a broken man.

It would be most appreciated if a spate of disapproving stares took place at Lidcombe. Perhaps to add gravity to the oversight these stares of disapproval should be accompanied by sternly wiggled index fingers.

I’m sorry but I need time to adequately sulk and mope; slam a cupboard door or two, and maybe call the newsreader a blithering tosser.

With warm regards whilst maintaining countless waves of abject devastation,
Steve Rogan