McDonald's
Reviews and Complaints

3/22/2023. Gave my order. Drove up to pay window Asked your representative how he was doing. He complained about a sore knee and said he was having a bad day. If is knee was that bad why is he at work? Drove up to the delivery window and your young lady gave us ur drinks. I ordered a large Diet Coke, got a medium. When I informed her the medium was supposed to be large, her response was, “well you paid for a medium, pull up to the number 2 drive thru sign around the corner. No please, no thank just rude. You food is not that good for that kind of attitude.

On 3/21/2023 around 7PM I ordered 2 Bacon Ranch McCrispys at my local McDonalds. When I got home to eat them, they were not as advertised. The chicken was dark brown and overcooked and there was only a dime size drop of ranch dressing on each sandwich. I was very disappointed at the quality and will never buy them again. I hope this isn't a sign of things to come. Sincerely Kenneth Grissom

Last evening we went to the McDonalds in Natrona Heights PA. We sat for at least 10 minutes at the speaker for the drive thru before someone took our order. Once they took our order and we pulled around to pay it was at least another 5 minutes before the employee opened the window to take our payment. Then she closed the window and we waited another 10 minutes. We assumed that the store was short handed but it seems the problem was an angry manager who we could hear through the closed window shouting at the employees. The last thing I heard was TAKE CARE OF THE WINDOW!, and the girl opened the window and handed me our food. Well, I told her to tell the manager that she was putting on quite a show!

There is a location that has te rudest woman at the drive thru window! She is rude from the time she takes your order and your money! I have gotten to the window and she starts breathing hard, she says derogatory words at the window when you ask about an order! The management allows her to do and say anything that she wants at customers! The customers are who keep you working at the window and being able to have a job we should be treated with respect! I have specifically asked for items made certain ways and she purposely doesn't put on the receipt or let the cooks know and then I have to sit and wait for my food and get the wrong order! There are two male managers that are there that just laugh and when she is being disrespectful! There should be something done about this and I will contact whomever I need to get this resolved because its wrong!

Counters were dirty covered in soda. There was no lids or stock . You order at a kiosk now that was not stocked with receipt paper or the table numbers. You then had to stand at the front counter and wait over 10 minutes for service. Also not a single worker had hair nets on everyone's hair was loose and long also no uniforms , and workers openly on cell phones. Not sanitary at all

The McDonald's for Life Sweepstakes ended on 25 Dec 2022 and a winner's list was supposed to be posted at McDonaldsforLifeSweeps.com/winners but it is still not posted. Repeated requests for the information are responded with a generic reply about the sweepstakes with no valid link for the list of winners. I would like to know if winners were actually selected and who won this sweepstakes.

Erin and her brother who works there also smoking drugs by the dumpster. Work at the McDonald's on sixth St in Vincennes indiana. I could smell the marijuana from drive thru lane. I got to the window the employee who wants to remain anonymous told me the names of the two employees smoking by the dumpster. My children were in the car and this was very inappropriate. The employee also said they were afraid to speak up because of retaliation.

I used the mobile app for me and me family. Unfortunately, I waited in spot 3 for 30 minutes without anyone coming to see us. The drive thru cleared out. No one was waiting for their food, except us. I walked into the McDonald's and waited too long for anyone to acknowledge me. One lady finally did and said "oh yeah, Are the #3?' She then mumbled something incoherent. I said "It would have been nice to have communication from someone. We have been sitting in our car waiting without any acknowledgement. The App is useless. Noone should use the app." A smart mouthed young lady said something under her breathe behind the worker helping me. She Started to walk up to me and I stopped her by asking if she needed to add anything. She said no. I work here, I can go wherever I want. I told her good for her. Then ignored the girl to talk with the lady infront of me. Who was wearing a mask smirking. I then asked her why was everyone gone in the drive thru lines but we didn't have our order. She tells me we don't have lemonade. Leaves the counter to come back with a tray full of cokes. As the 2nd employee that was talking under her breathe steps up to say "Yeah, that's what I wanted to say before we don't have lemonade."

The sodas won't work for us since 1 person doesn't drink soda. Which I tell her. All the employees stare without solutions looking irritated that I am bothering them. This really irked me. I leave to go get the rest of the people in my car to get them to tell me what drinks they want. She just hands them a cup. 'Here. The machine is there." My order us given to me in a bag. I go to the door to wait for my kids filling their cup. The 2nd girl kept staring at me and making comments to her coworkers. I waved at her and told her she was horrible. And I continued to wait for the last of my kids to come out. I hear the girl with the attitude say loudly 'Why is she standing there? Like she needs to go" I yell back "I'm waiting on my kids."

No manager ever came to us. No one apologized for the wait. The rude behavior, unprofessional attitude, and the missing food in my bag. The missing food was noticed after I got home.

My husband had an issue here 1 year ago or longer. He refuses to go here because of the missing food or laziness. I will make sure to avoid this place as well. You took my money. My time. You gave poor service and attitudes. Soggy fries and missing 1 fry. And didn't have lemonade for everyone's order. And I knew better than the ask for a milkshake. I knew that wouldn't be available.

I went throught the drive thru last night, mills way manton worksop. The girl who took our order didnt really have the people skills and could do with a refresher course but what really ticked me off was I got all the way home, carlton in lindrick, and had a very upset little girl as there was no food in her happy meal. The toy was in but no chicken nuggets or fries.

We had to share out everyone elses meal so they could all enjoy it but when I paid for the food I would expect it to be in there.

I have emailed your corporate office in regards to an employee by the name of LA Quada that works at the Dallas Texas location corner of Southwestern blvd and Greenville ave. She is always very rude, has an attitude and very disrespectful to all the customers. I have compalnined about this to no avail. Today she totally ignored me when I was waiting at the counter and I had to ask The Manager for help. When my order was ready she left on the counter beside her and was still ignorning me to give me my order when it was ready. I had to again ask for my order and then she slung the coffee across the counter at me.

Luckily it did not spill over. I was so angry that I said to her you are such a [censored] and at the time I meant it to. She has a terrible attitude, never smiles and treats all the customers the same way. I quite frankly have had enough of going in there and being ignored and then being treated with no respect whatsoever by this lady. Why on earth you keep people like this working for you amazes me in the service industry. Please look into this and do something about it. Thank you Sandra White

I Arrived at McDonald's on 2/22/2023 approximately 1025 am and the manager on duty short dark skin with low natural ponytail proceeds to take my order as I'm telling her my order she chose to walk off and not service me another employee came from behind to service me while In line waiting on my order she then begins to tell the employees I'm a [censored] and my mouth is smart she better not deal with no smart mouth hoe as I'm spending my money in this establishment I sat outside in the parking lot the said employee came outside to her vehicle opened the truck door remove a backpack and distribute a drug transaction to another employee it looked like a white substance and a large bag containing controlled substances as she walks back inside the building as if McDonald's is a place of selling narcotics this is not the first complaint I done had of her but this is my last Something needs to be done about that manager on duty or this store with have serious backlash for poor professionalism and the lack of respect for paying customers I've talked to one employee they stated that her name is crystal

McDonald's Restaurant # 11101

5420 Jefferson Davis, Fredericksburg, VA 22401/Tel [protected]

Given the proximity to my residence, I often go to your McDonald's with my grandchildren. The standoffish and irritated behavior of your employees gets worse and worse. They don't appear to know the expressions "Thank you/Please" or how to behave with the customer. The last unpleasant experience ..., on 03/01/2023 your employee by the name of Sasha, who by the way appeared to be a manager, was very rude. As a result, I go more often to Burger King or Wendy's and Chick-fil-A across the street. Your employees would need daily online training, especially managers.

Date March 8 2023

9:30 am

1612 Delaware ave Ave fort pierce

The service was terrible plus the automated hiring system was sending out interview dates and times but when the applicants showed up the store had no knowledge of interview setup and the manage never showed up or came out to talk to the applicants just had them sitting there for over a hour and still not telling them anything plus they were getting orders wrong and half cooking customers orders and there was no one to handle the front counter or lobby

I went in on a Saturday March 4th at 9:30 a.m. I always order the same thing I ordered two egg biscuits subbed well done English muffins with the round egg for health reasons this morning one had a raw English muffin the other one was almost well done a young lady the manager came out to my vehicle showed me one of them I said I had two of them she come so she sent another young lady out that I knew and I showed her the sandwich she gives me and I said please tell me if that's well done she goes no it's not well done next thing I know the manager comes out says I threw the sandwich back at the crew member and yelled at her which was a total lie I can't help it if they are out of food and they cannot do business if they make your sandwich properly the first time this would not happen nine times out of 10 they messed my sandwiches up