McDonald's
Reviews and Complaints

I purchased a breakfast platter today. I did it at the drive thru - on Timberlake rd. #5399.; When I got home with my meal - the biscuit was not eatable due to what appreared to be coffee soaked into the bottom of the biscuit. I didn't not order any coffee and I don't even like coffee. When I placed the order ay the window - it seemed like they were unsure if I could order a platter. Now I am wondering if I received the last one and they didn't want to make another one due to them spilling coffee all over this one. So they just bagged it and handed it to me. I am very upset. I have been sick and my husband is in hospital. I stopped to get me food before coming home from Hospital and this is the way. If they didn't want to sell that platter just tell me and I would have asked for something different. They certainIy did not need to give me that. I would like a refund or gift card for the way I was treated. Ticket info 1329,KS # 13 02/11/2023 10:57 am Order 29 for $6.98 with tax. [protected]@gmail.com or [protected] Cheryl Henderson 71 Lisa Lane Lynchburg VA 24502

I went to your store16841 on 02-06-2023 at 7:44am I ordered an Egg McMuffin with no Canadian Bacon and got the Canadian Bacon with no cheese; my receipt number is [protected] - 00063 - 0. I emailed McDonalds yesterday and haven't heard anything. I don't understand it seems they mess my order up all the time and I love going to that McDonalds. Thank you.

I visited McDonald on International Speedway in Daytona Beach, FL yesterday 02/04/2023 we made our order at the Kiosk and sat down to wait for our order. After the order was served we finished and I started to stand up from the stool that I was sitting on tilted over and throw me off of it onto the floor where I violently hit my head and landed on the right side of my arm. Thank God the other people in the restaurant politely helped me off the floor. The manager did come out.

I started feeling pains in my back and arm. I am very stiff this morning. I guess you don't feel the injuries until the next day. I had a massive stroke in 2018, I guess I lost my balance.

I have issues with this McDonald's almost every time I go there. It first started one early morning when I passed up the first window to the second window, because there was no one at the first window. 2 guys started yelling at me. I told them that there was no one at the first window. They basically called me a liar, and said that there was some one there. I told the one guy if it was such a problem, just give me my credit card back. He went back to the other guy and brought my card back to me. This happened a few weeks ago. This morning on 2/4/23 at about 4:00 am. The employee told a guy at the speaker on foot to get the f_ out of here. So now there arguing back and forth while I'm waiting to order. Then when I got home with my coffee, my husband and I was drinking our coffee got almost finished with it and got a mouthful of coffee grounds.

Stop at the drive thru, for oatmeal and hashbrown. The older indian man while handing me my change at as if I had a disease. Okay it's covid but it was how he did it.. Then handed me a burnt up hashbrown that was iced cold. Open up the bag at work and didn't have my rasins and oatmeal was cold. How do you serve that type of food cold. Called at location but they didn't answer the phone.

I ordered the big breakfast at the drive through along with a large coffee and apple fritter. There were no pancakes or syrup. The fritter was awful - moist. The fun of a fritter is the crunchy outside. I couldn't eat it. The coffee with 5 creams already in it was delicious though. But other than the coffee, a disappointing start to my day. Saint Louis Park McDonalds around 8:30 a.m.

Twice Ive had a problem with evening manager when using my McDonald's codes shebdoes not know what she's doing... first time I used code to get buy 1 double cheeseburger she said I only get one had to order I tobget other for 29 cents I explained that's why you use codes she was very rude and walked away...2nd time I used code for buy 1 crispy chicken get one free she only gave me one would not give me the free one then I had to wait for the pies to get done once done she put in bag and threw bag on counter and walked way she has a very nasty attitude will not listen to you explain what is going on she walks away I'm not a person who stands to argue and don't get nasty but she sure was starting to try my patience and absolutely no need to be so rude even while ordering was being rude all I wanted was to order get my food and go home had no energy (do to health reasons) for anything else I even took a picture of the bag with sandwich in it I would appreciate both my orders made right for not getting what I should have it's robbing me of my money and when you can't even have a simple discussion with manager what more can you do but put in a complaint... plz make this right

I have been documenting multiple complaisant a prior to submitting this… first off, this specific chain charges.53 cents at the store for condiments, and only.25 cents on delivery apps. 3 times I have increased my condiment quantity and paid as a result. Each time I only get a quantity of 1 regardless. I got a big mac tonight with no mac sauce, and they forgot to give me one of my mcchickens. Last time I came the soda was so flat I had to ask for a tea.. Came back a week later, soda still tastes like absolute [censored]. Every. Single. Time. I come to this location, my order is either incorrect, or an item is missed. I feel frustrated that a corporation that brings in such profit has forgotten that without the people, there is no earned income. Put your people first and fox these issues bc i’m very close to literally never coming back. This is ridiculous, and staff needs to be held accountable for the lack of accountability and distinction

https://www.daleeeel.com › en-lb › location › 7218 › mcdonalds-restaurant-tripoli-branch
McDonald's Restaurant - Tripoli (Spinneys) Branch - Lebanon
Sunday A.m. January 22, 2023 I Ate At This MCD Location.

It was a disappointment.

A 2x meals totaling ~$12.5 us dollars.
The fries were neither hot nor fresh and cold drink was too icy and lacking substance... With no refill available.
My complaint is that: for Lebanese constituents, the price is an american-economy based for a local-lebanon-empovirished economy. This is not fair at all.

Sincerely,
N.B.

I ordered my double cheese burger meal and asked for only one beef patty in it. After waiting a ridiculous 25 minutes - with no queue, I got my order. When I arrived home there was no burger at all in it. Just 1 piece of cheese and a bit of onion. When I rang to complain; apart from apologising, the staff did nothing more than asking me to to come back and pick up another burger from them. As I'm disabled, I asked for them to deliver it for me. They flatly refused! So I told them I would have to consider taking this matter further to your customer services website here.

This isn't the level of service you'd expect from a so called 'fast' food outlet as prestigious as McDonalds.

Regards,

Mrs. L. Dent.

I had to take my granddaughter to work this morning and had her 4 year old twins with me. W live in the next town over (about 20 miles). We stopped at restaurant 35656. It was dark and rainy and a long line at the drive thru, so I did not check my reciept or the bag when I got it. The girl had read my order back to me correctly. That is another reason I did not check the order. It was 7:09 am on 1/19/2023. The price sounded the same as what we paid a few days ago for the same order. When we got home, we had 3 hashbrowns and one sausage mcmuffin. Of course it is too far to go back and complain. The twins do not understand why they have to split one sausage mcmuffin. I am really upset about this and I guess from now on, no matter the circumstances or how long the line is behind me, I will hold up the line while I check the reciept and then again while I check the bag and make sure the order is correct. It was order 22 and the authorization code is 712259. There are several restaurants to choose from at this location, but I always went to McDonalds, but guess from now on I will choose a different restaurant.