McDonald's
Reviews and Complaints

Last sunday we went to the Mcdonalds in Langley, Bc on Fraser Hwy.In BC they now charge for using single use cups. We brought our clean stainless steel travel mugs for our coffee. They refused to use our mugs and charged us 64 cents for using their singleuse disposable cups. I thought the idea was to use non disposable mugs and we tried then we were charged an exorbiant amount for a disposable mug. Are you just ripping us off-we will not go back. Incidentally tim hortons used our mugs and charged us less for our coffee- they call it a refill. Colleen Haggstrom

I have been sitting in the McDonald's drive thru on 1300 s and state for 45 minutes and still haven't even gotten to the order box to order my food! Every time I come here for the past 5 years I have had nothing but problems something needs to be done about this! It's 8:31 pm and I am still waiting to order my food! This is rediculous last time they didn't put anything on my one of my mcdoubkes and totally forgot the bun on my chicken sandwich.

The past 5 times we have ordered from this location our order has been wrong: food has been forgotten and or special requests ignored or done incorrectly. For example today we paid for extra cheese, the printout showed extra cheese but yet there wasn't even the normal amount of cheese (there was zero cheese). If you try to speak with o management, they just tell you your wrong and they are right…. Even when you show the food and the order.

I ve visited Mc Donald's chill out Zaid restaurant # 1480238 yesterday 17/01/2022 at 21:53:50
Unfortunately going to the toilet was a horrible experience to me
Using the toilet I got wet and all the toilet floor was full of water beside toilet paper are on the floor and on the basket and around the basket on the floor. Using the basin u find water pouring from down the basin.
Finally what I saw yesterday shows that there is no maintenance and nobody cleans the toilet. When I asked for the head of the branch Mr. Omar Rabee he wasnt there. They got me Mr. Osman Ahmed who finds that its not an issue and nothing can be done.. He was really rude in his way of talking. Then I asked for someone to talk to higher in position They called Mr. Mahmoud Kamal. (shift manager) He was decent while talking but told me we sent to the maintence but nobody came till now. I was really shocked that they know and thats the easiest answer to be said. I gave him solutions to that problem as to avoid ladies being wet either closing that toilet and using the other toilet for men and ladies or closing the toilet with a very short note (closed for maintenance)
Really a horrible experience staying all way travelling from Cairo to Alexandria with all my clothes wet.

Asked for fish sandwich with exe target and add extra mustard on both sides of bread had sticker on out side if box with order.. Did not get, sandwich was dry ate without bread still dry. Last Sunday orders two the same way double with the same extra. Fish not cooked tasted like dough. My friend put hers in the oven, I threw mine an trash. Didn't file complaint last week didn't want to complain. But I am a paraplegic and have food brought by fr oh ends who drop off. But this can e continue to

[protected]/"[protected]@yahoo.com

This Complaint is for the Mc Donalds at 4040 Jermantown Rd. Fairfax, VA 22030. I come here frequently around 11pm to 12 midnight. A lot of times they are closed early than what's posted on google. Like tonight I went through the drive thru at 11:54 pm and they said they were closed, on google it says they close at 1am Monday - Thursday. The guy who I spoke to a lot of the times I go there is the closing manager. I don't know his name but he is a big heavy set Hispanic guy with a fresh tattoo on his left arm. I asked him what time do you close he said now. I asked him what time are you supposed to close? He said right now ok, in a rude angry tone of voice and tries to come out side and chase my car and throwing up hand gestures I believe to be gang signs.

While waiting in line in the drive through, the worker pets a dooooog and then proceeds to still hand food out. I called the store directly to complain and the manager claimed that the worker used sanitizer before handing me my stuff! I didn't argue but I saw that she clearly had on some raggedy (old beaded up) half cut gloves on when she handed me my drink... Just nasty! I will not be back!

Hi,
I am Sunil Singh, a Frequent customer of MACD.Me and My Family enjoys Macd Services and Food Quality.
So Yesterday 1st Jan 2022 I along with my Family kids went to Inorbit Malad 2nd Floor Food Court and I ordered 4 Veg Paneer Meal and 2 Paneer Burger and have paid INR 1525.98 from my credit card.
I received the burger and gave it to my kids and waited there to pick 4 juices from the order.After collecting juice ~15-20 minutes when I reached to Table have seen the burger which my kids were consuming was a normal veg Pettice Burger and it was not A Paneer one which I ordered.
I have intimated it to store and they felt sorry for it.
My order number was 436.
I just wanted to bring it to your notice that these things are happening too often and with me it was the 3rd incident earlier. I have not Highlighted it as along with kids you tend to ignore these things.
But Now it seems there is some conspiracy happening with customers and one can give a simple excuse of Rush and other less staff related matters and go away with this kind of thing.
So please look into the matter and have a proper vigil in the system and take good care of your customers before it is Too late for You.

The french fries were soggy initially. After eating a few fried I discover a cockroach in the fries which was half. Now I am not sure whether I have consumed the remaining half of it is still there somewhere in the plate or the fraying pan. this is a serious concern from the safety point of view. The french fries were soggy initially. After eating a few fried I discover a cockroach in the fries which was half. Now I am not sure whether I have consumed the remaining half of it is still there somewhere in the plate or the fraying pan. this is a serious concern from the safety point of view.

I ordered food online and when we went to pick it up they stated my card didn't process. I received a emailed receipt showing my debit card was charged for $19.32. I am pregnant and needed to eat. I also called and left a message. I would like to speak to a manager about this issue. I have never had a issue with ordering through the app but I want to know why my card was charged and I didn't receive my food.

Why is the dining room not open yet

my bank statement list 3 charges in 1 day that i absolutely did not spend
Dec 13th
$36.64
$24.68
$25.68
i want a refund. i changed my credit card number now so id like a check or other form of payment

My wife and I. went to McDonald branch which is located in Egypt, Cairo, fifth settlement. invoice no: 95&55
after about 6 hours we had symptoms of food poisoning.
vomiting-diarrhea-colic-fatigue
we ordered Falafel Sand. and Cappuccino.

customer care called me after complain on McDonlad Egypt app.
and he told me that there is a doctor will call me.
and no body care so far.
my name: Yossry
Cell: +[protected]