Ordered buttermilk chicken sandwich. Was cooked too long and was not battered. Was just a hard piece of meat. I will not be going back to McDonald's. A chicken sandwich ordered this way should be crispy. Apparently your staff either does not know how long to cook or y'all have poor quality of products y'all are sending to your restaurants. Even the fries were not up to your usual standard. There appeared to have been sitting there under the lights too long.