Menu
For Business Write a review File a complaint
CB Fast Food Chains McDonald's uncooked food, unclean restaurant
McDonald's

McDonald's review: uncooked food, unclean restaurant 15

P
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My family and I went to the McDonalds restaurant located at 10-250 Shawville Blvd. S.E. Calgary to have supper on April 15, 2007 at 6:27 p.m. Customer service was lax and the restaurant did not have one clean table although there was several people on shift "hanging around" in the back doing little or nothing. There floors were littered with garbage. My son, when he had to go to the bathroom, found the facilities disgusting. When we ordered, it came out as we asked. I did not receive my receipt, the only proof that we had ordered is on my bank records. I was halfway through my crunchy chicken club when I bit into the raw center, It was cooked until that point. When I went to complain, I was not given the choice of my money back but given another sandwich. When I got home I went online to complain to the company and was informed I could waste time being on hold through the 1-800 number I was given or go through snail mail. We are a family that go to McDonalds at least once a month and have been quite satisfied with what they offer. This restaurant disappointed us. I was sick to my stomach all night.

15 comments
Add a comment
L
L
linda darlene klein
Sep 18, 2007 10:30 am EDT

Sept.18,2007 10:28 a.m. I stopped this morning for breakfast. While waiting my turn is line i notice that some fo the food areas were not clean. I thought to myself i sure won't eat any cookies out of that case it was stored in because of all the finger prints and smears. Than i glancesd over at the Now fridge box that holds salads and fruit boxes the same mess was on the glass.Now its my turn , only to be told that breakfast is not being severd.I told the lady the breakfast menu was still and she said they were cooking lunch. So i leaft.

se

T
T
Tboudreau
Moncton, CA
Feb 01, 2008 2:52 pm EST

I am with you about the complaint options Mcdonald's has to offer, I have been calling the location where I just had my order screwed up @ the drive thru and they won't even pick up the phone. A 1-800 # or snail mail seems to be the only onther option? No e-mail address fro customer service issues, silly, you dropped the ball on this McDonald's, I'm not impressed.

B
B
Bobbie-jo Miller
Feb 29, 2008 5:16 am EST

i went to mcdonalds a week ago in Val Caron and had a breakfast bureto, and it was cold, everything was cold. I had to go to work and i couldn't turn back, went back 3 days later to indicate my problem and nothing was rectified, i USED to be a fan of the breackfast bureto's buti haven't had one since.

A
A
Alanna Thomson
Mar 05, 2008 11:00 am EST

My Papa went To Mcdonalds Tonight at 6:30 pm and spent £11 On Mcdonalds in Dumbarton And we could not eat any of th chips as they were all hard.

B
B
barbara Roestenburg
Apr 11, 2008 6:03 am EDT

I ordered a bacon and egg muffin on Tuesday April 8th on route to work. I handed the girl $4.00 and was given 5 cents change. After I had driven through I realized I had been short changed of $1.00 .Whilst this doesn't seem much the fact that I was given the wrong change was annoying. I rang MacDonalds and reported the error. I was promised a refund and a few vouchers as an apology for the mistake. I am still waiting.

R
R
R Baker
May 15, 2008 8:47 am EDT

What ### decided to stop serving breakfast at 10.30 a.m. Who thought that people wanted burgers and fries in the middle of the morning? Who is smoking funny cigs at your Head office?

G
G
Guy McCall
May 22, 2008 8:59 am EDT

I go to McDonalds at 901 W. union st. in Morganton, N.C. 28655 At least two times er week. for breakfast.
The food is fine The service is fine the restaurant is clean. I know that they quit serving breakfast at 10:00 am. My complaint is that they set their time clock 7 minutes fast, and I am on a tight schedule so I get to the restaurant at 9:20 their time and they have already stopped their breakfast. And I have been their before and standing in line for 15 or more minutes and when I finally get to be served they have switched to lunch, and I had to go to Hardees for breakfast. (which makes a wonderful gravy biscuit).
They should set their clock according to the public instead of their fast time. I have heard a lot of my friends ( who love to eat at Macs ) complain about the same thing, and they would go somewhere else.

R
R
ron
Aug 16, 2008 8:46 am EDT

not happt with the food which i oederd on 15 08 2008.
in store ravenside retail park bexill tn40 2js
had to wait near to 10 mins befor we got food and when the food came it was cold not happy dont think we will b going there againg .

B
B
beardot
Calgary, CA
Oct 06, 2009 3:32 pm EDT

My son just came back from Red Deer and stopped at the MacDonalds at gasoline alley - He ordered the cheeseburger special with fries. He took two bites of the cheeseburger and it was cold and tasted terrible - he was already back on the highway again so didn't turn around and go back to complain. Hi fries were also cold damp and just awful. He aslo said that the washrooms in this location were absolutley disgusting! Filthy Not a great place to stop and believe me he will never stop there again nor will any people he tells about his experience. Shame on you macDonalds your francisee should know better.

T
T
troynycoffee drinker
Troy, US
Oct 16, 2009 10:54 am EDT

Coffee SCAM ! They advertise in a huge sign that says $1.00 forANY SIZE COFFEE. I went 2 days in a row and they only have small cups so I cant get a large coffee for $1.00 what a rip off, If your going to be so cheap then dont advertise a SALE of coffee.

R
R
Rusty Rouse
Hixson, US
Jun 01, 2010 12:01 pm EDT

I just went through the drive through at McDonalds at 4123 Hixson Pike, Chattanooga, Tennessee. I was charged $3.58 for one filet fish sandwich. That is a pretty prime price for a fried piece of Cod (that was so dry you could not eat it) and a Bun. When I received my order I did not get a receipt, so I don't know if a fish sandwich is $3.58 or not. When I asked for a receipt I was told the person in the 1st window was suppose to give me one and if I wanted a receipt I would have to go back around through the drive throug to the first window. They were less than 10 feet from one another but they wanted me to drive around the building. It is not wonder they have a clown for a mascot. Burger King for me from now on.

D
D
DBM123
Christiansburg, US
Jul 14, 2010 7:40 pm EDT

I went to McDonalds and they messed up my order I tried to call them and no one answers the phone due to the distance it wouldn't been worth me driving for that specific thing my order was really messed up and I didn't get everything I ordered but paid for it my reciept was ruined it had melted butter all on it this is really messed up

J
J
JEANETTE SECRIST
Poplarville, US
Jul 29, 2010 10:28 am EDT

I prefer not to put my complaint on the web for all to see. I would prefer someone to call me. I have a complaint that could be a law suit, but I do not wish this to happen. I went through the proper channels and my return was rude remarks. Please have someone from McDonald's call me.
If I do not hear from someone soon, I will consult and attorney and advise them of the situation and give them the evidence. And what ever money that may be received, can be given to charity. For this was not about money, it was about getting employees to be more observant. Instead the return letter had no apology or hope your next experiences are much better.

PLEASE HAVE SOMEONE CALL : [protected] PLEASE ONLY MCDONALD CUSTOMER SERVICE OR HIGHER.

THANK YOU FOR YOUR TIME,

JEANETTE SECRIST

S
S
Saiful Mohd
US
Nov 15, 2015 8:04 pm EST

I bought this McDonald's fried chicken a while ago via drive thru. Later i found out that the fried chicken was cooked a long time ago due to its dryness and hardness.

View 0 more photos
D
D
Ducking
US
Mar 14, 2016 11:10 am EDT

Ticket # 75, 3/11/16, server # 13, 11:23 AM. 2 Double Cheeseburgers were terrible. Meat and condiments not centered or even close! The first Cheeseburger was barely warm. The second was a little better. I worked in the quick serve world at Sheetz in Richmond, our food had to be kept at 160 degrees. McDonald's does not have to do that? I have eaten at the restaurant in and using the drive thru since it opened. This was the worst. Thanks. Deednter@verizon.net, Terry Kluender, [protected].

  1. McDonald's Contacts

  2. McDonald's phone numbers
    +1 (800) 244-6227
    +1 (800) 244-6227
    Click up if you have successfully reached McDonald's by calling +1 (800) 244-6227 phone number 8 8 users reported that they have successfully reached McDonald's by calling +1 (800) 244-6227 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number
    23%
    Confidence score
    United States
    +1 (888) 424-4622
    +1 (888) 424-4622
    Click up if you have successfully reached McDonald's by calling +1 (888) 424-4622 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (888) 424-4622 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone number 2 2 users reported that they have UNsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone number
    Canada
    +44 370 524 4622
    +44 370 524 4622
    Click up if you have successfully reached McDonald's by calling +44 370 524 4622 phone number 13 13 users reported that they have successfully reached McDonald's by calling +44 370 524 4622 phone number Click down if you have unsuccessfully reached McDonald's by calling +44 370 524 4622 phone number 10 10 users reported that they have UNsuccessfully reached McDonald's by calling +44 370 524 4622 phone number
    13%
    Confidence score
    United Kingdom
    +61 298 757 100
    +61 298 757 100
    Click up if you have successfully reached McDonald's by calling +61 298 757 100 phone number 13 13 users reported that they have successfully reached McDonald's by calling +61 298 757 100 phone number Click down if you have unsuccessfully reached McDonald's by calling +61 298 757 100 phone number 12 12 users reported that they have UNsuccessfully reached McDonald's by calling +61 298 757 100 phone number
    4%
    Confidence score
    Australia
    +64 800 539 4303
    +64 800 539 4303
    Click up if you have successfully reached McDonald's by calling +64 800 539 4303 phone number 2 2 users reported that they have successfully reached McDonald's by calling +64 800 539 4303 phone number Click down if you have unsuccessfully reached McDonald's by calling +64 800 539 4303 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +64 800 539 4303 phone number
    New Zealand
    +43 810 001 212
    +43 810 001 212
    Click up if you have successfully reached McDonald's by calling +43 810 001 212 phone number 5 5 users reported that they have successfully reached McDonald's by calling +43 810 001 212 phone number Click down if you have unsuccessfully reached McDonald's by calling +43 810 001 212 phone number 6 6 users reported that they have UNsuccessfully reached McDonald's by calling +43 810 001 212 phone number
    Austria
    +45 33 266 000
    +45 33 266 000
    Click up if you have successfully reached McDonald's by calling +45 33 266 000 phone number 2 2 users reported that they have successfully reached McDonald's by calling +45 33 266 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +45 33 266 000 phone number 8 8 users reported that they have UNsuccessfully reached McDonald's by calling +45 33 266 000 phone number
    Denmark
    +33 130 486 000
    +33 130 486 000
    Click up if you have successfully reached McDonald's by calling +33 130 486 000 phone number 5 5 users reported that they have successfully reached McDonald's by calling +33 130 486 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +33 130 486 000 phone number 10 10 users reported that they have UNsuccessfully reached McDonald's by calling +33 130 486 000 phone number
    France
    +49 897 859 4413
    +49 897 859 4413
    Click up if you have successfully reached McDonald's by calling +49 897 859 4413 phone number 156 156 users reported that they have successfully reached McDonald's by calling +49 897 859 4413 phone number Click down if you have unsuccessfully reached McDonald's by calling +49 897 859 4413 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +49 897 859 4413 phone number
    94%
    Confidence score
    Germany
    +353 15 138 181
    +353 15 138 181
    Click up if you have successfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have successfully reached McDonald's by calling +353 15 138 181 phone number Click down if you have unsuccessfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +353 15 138 181 phone number
    Ireland
    +31 205 642 666
    +31 205 642 666
    Click up if you have successfully reached McDonald's by calling +31 205 642 666 phone number 0 0 users reported that they have successfully reached McDonald's by calling +31 205 642 666 phone number Click down if you have unsuccessfully reached McDonald's by calling +31 205 642 666 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +31 205 642 666 phone number
    Netherlands
    +47 81 556 000
    +47 81 556 000
    Click up if you have successfully reached McDonald's by calling +47 81 556 000 phone number 1 1 users reported that they have successfully reached McDonald's by calling +47 81 556 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +47 81 556 000 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +47 81 556 000 phone number
    Norway
    +351 214 405 300
    +351 214 405 300
    Click up if you have successfully reached McDonald's by calling +351 214 405 300 phone number 1 1 users reported that they have successfully reached McDonald's by calling +351 214 405 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +351 214 405 300 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +351 214 405 300 phone number
    Portugal
    +34 917 547 890
    +34 917 547 890
    Click up if you have successfully reached McDonald's by calling +34 917 547 890 phone number 1 1 users reported that they have successfully reached McDonald's by calling +34 917 547 890 phone number Click down if you have unsuccessfully reached McDonald's by calling +34 917 547 890 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +34 917 547 890 phone number
    Spain
    +41 216 311 200
    +41 216 311 200
    Click up if you have successfully reached McDonald's by calling +41 216 311 200 phone number 4 4 users reported that they have successfully reached McDonald's by calling +41 216 311 200 phone number Click down if you have unsuccessfully reached McDonald's by calling +41 216 311 200 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +41 216 311 200 phone number
    14%
    Confidence score
    Switzerland
    +90 444 6262
    +90 444 6262
    Click up if you have successfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have successfully reached McDonald's by calling +90 444 6262 phone number Click down if you have unsuccessfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +90 444 6262 phone number
    Turkey
    +86 400 920 0205
    +86 400 920 0205
    Click up if you have successfully reached McDonald's by calling +86 400 920 0205 phone number 2 2 users reported that they have successfully reached McDonald's by calling +86 400 920 0205 phone number Click down if you have unsuccessfully reached McDonald's by calling +86 400 920 0205 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +86 400 920 0205 phone number
    China
    +852 28 807 300
    +852 28 807 300
    Click up if you have successfully reached McDonald's by calling +852 28 807 300 phone number 3 3 users reported that they have successfully reached McDonald's by calling +852 28 807 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +852 28 807 300 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +852 28 807 300 phone number
    Hong Kong
    +91 112 460 4047
    +91 112 460 4047
    Click up if you have successfully reached McDonald's by calling +91 112 460 4047 phone number 8 8 users reported that they have successfully reached McDonald's by calling +91 112 460 4047 phone number Click down if you have unsuccessfully reached McDonald's by calling +91 112 460 4047 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +91 112 460 4047 phone number
    7%
    Confidence score
    India
    +63 28 635 490
    +63 28 635 490
    Click up if you have successfully reached McDonald's by calling +63 28 635 490 phone number 2 2 users reported that they have successfully reached McDonald's by calling +63 28 635 490 phone number Click down if you have unsuccessfully reached McDonald's by calling +63 28 635 490 phone number 15 15 users reported that they have UNsuccessfully reached McDonald's by calling +63 28 635 490 phone number
    Philippines
    +27 860 000 040
    +27 860 000 040
    Click up if you have successfully reached McDonald's by calling +27 860 000 040 phone number 4 4 users reported that they have successfully reached McDonald's by calling +27 860 000 040 phone number Click down if you have unsuccessfully reached McDonald's by calling +27 860 000 040 phone number 40 40 users reported that they have UNsuccessfully reached McDonald's by calling +27 860 000 040 phone number
    South Africa
    +66 26 964 900
    +66 26 964 900
    Click up if you have successfully reached McDonald's by calling +66 26 964 900 phone number 2 2 users reported that they have successfully reached McDonald's by calling +66 26 964 900 phone number Click down if you have unsuccessfully reached McDonald's by calling +66 26 964 900 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +66 26 964 900 phone number
    Thailand
    +1 (312) 291-9224
    +1 (312) 291-9224
    Click up if you have successfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (312) 291-9224 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have UNsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone number
    United States
    8800 707 4499
    8800 707 4499
    Click up if you have successfully reached McDonald's by calling 8800 707 4499 phone number 25 25 users reported that they have successfully reached McDonald's by calling 8800 707 4499 phone number Click down if you have unsuccessfully reached McDonald's by calling 8800 707 4499 phone number 13 13 users reported that they have UNsuccessfully reached McDonald's by calling 8800 707 4499 phone number
    32%
    Confidence score
    Russia
    More phone numbers
  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
McDonald's Category
McDonald's is ranked 1 among 60 companies in the Fast Food Chains category