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CB Fast Food Chains McDonald's Service
McDonald's

McDonald's review: Service

S
Author of the review
8:08 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered on the app at 704 pm and all the other McDonald's I e ordered with have been very efficient but the one in Yadkinville on 601 and 421 were not so much. I arrived and was told to drive around to window. Then at window was not handed a receipt and was told to go on to next window. Upon reaching last window I'm sitting there for 10 minutes no contact they were all looking at sale books talking about what they were going to purchase at Black Friday deals as I continued to wait. So Once I finally get the window to open he says please pull up to the waiting on order area. Then 2 cars behind me go and they pull another one to wait. One employee comes out and ask if I had the order she had and it still was not my order so I'm 25 after 7 and finally at 730 they bring my food out. I'm really trying to figure out how can the app be faster if your employees are not doing their jobs I understand it's a holiday and I truly appreciate them working but please have them do their jobs and not look at sales papers

Claimed loss: Why did it not go smoother I was in a hurry and it took 27 minutes

Desired outcome: Better communication and faster service with great customer service

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  1. McDonald's Contacts

  2. McDonald's phone numbers
    +1 (800) 244-6227
    +1 (800) 244-6227
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    23%
    Confidence score
    United States
    +1 (888) 424-4622
    +1 (888) 424-4622
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    Canada
    +44 370 524 4622
    +44 370 524 4622
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    13%
    Confidence score
    United Kingdom
    +61 298 757 100
    +61 298 757 100
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    4%
    Confidence score
    Australia
    +64 800 539 4303
    +64 800 539 4303
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    New Zealand
    +43 810 001 212
    +43 810 001 212
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    Austria
    +45 33 266 000
    +45 33 266 000
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    Denmark
    +33 130 486 000
    +33 130 486 000
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    France
    +49 897 859 4413
    +49 897 859 4413
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    94%
    Confidence score
    Germany
    +353 15 138 181
    +353 15 138 181
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    Ireland
    +31 205 642 666
    +31 205 642 666
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    Netherlands
    +47 81 556 000
    +47 81 556 000
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    Norway
    +351 214 405 300
    +351 214 405 300
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    Portugal
    +34 917 547 890
    +34 917 547 890
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    Spain
    +41 216 311 200
    +41 216 311 200
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    14%
    Confidence score
    Switzerland
    +90 444 6262
    +90 444 6262
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    Turkey
    +86 400 920 0205
    +86 400 920 0205
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    China
    +852 28 807 300
    +852 28 807 300
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    Hong Kong
    +91 112 460 4047
    +91 112 460 4047
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    7%
    Confidence score
    India
    +63 28 635 490
    +63 28 635 490
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    Philippines
    +27 860 000 040
    +27 860 000 040
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    South Africa
    +66 26 964 900
    +66 26 964 900
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    Thailand
    +1 (312) 291-9224
    +1 (312) 291-9224
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    United States
    8800 707 4499
    8800 707 4499
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    32%
    Confidence score
    Russia
    More phone numbers
  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
McDonald's Category
McDonald's is ranked 1 among 60 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

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