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Meineke Car Care Center Customer Service Phone, Email, Contacts

Meineke Car Care Center
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www.meineke.com

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1.8 3 Reviews 173 Complaints
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Meineke Car Care Center Complaints 173

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J
4:48 am EST
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This review was chosen algorithmically as the most valued customer feedback.

They had my car for two months for a variety of problems and ended up causing a problem they could not diagnose or fix. They lied to me and said it was fixed and would not let me drive it before I paid for it. I ended up taking the car somewhere else and the new place ended up putting in the correct distributor and figured it out in less than one day...

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J
8:04 am EST
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Meineke Car Care Center Work done on my rav 4 2003

I took my Rav in 2021 for a oil change Meineki been working on our vehicles for years we bought tires everything there at preston hwy louisville ky#1248.
I recoomended many of my church members to your company for car care'.
My complaint was last year during the pandemic I went for a oil change Mr Austin was Manager whom I trusted and thought of very much. he told me my truck needed some work done but not emergency I let him do the work he said is $1900-3000. He approved me for a credit card called car care through Synchrony bank for 6months promotional without interest, my husband drove the truck 5miles to the grocery store, he almost got killed the truck was jumping into the air I pulled over they forgot to put back on the iron uder the truck it was fell off on the street I called and reported the problem to Austin then manager he told me to bring it back it took 3 days to fixed the problems this time my husband drove it again the back of truck popping they opened up the trunk looking fior the battry it was under the hood the truck had a popping noise jumping up on the road. took it back again until this day my truck never the same'I still go there because I recommended many people there including my church members.
I felt Meineki should canceled the credit card debt I am paying for a bad job I couldnt pay off the credit promotional in 6months due to illness and covid 19 situation' they added $1000.00 more interest to my card. I am going to report this to the BBB or get an Attorney if no solution. I contacted Synchrony Bank they said to contact your company re the loan. I hope you will resolved this problems.
Contact my husband
Dennie Hewitt [protected] 0r email him at dennie. [protected]@icloud.com
[protected]@gmail.com
Mrs. Jeanetta heitt or dennie HEWitt

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J
5:38 am EST
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They had my car for two months and failed to fix and and diagnose the problem. I spent my own money for parts which were not needed and was overcharged for labor and the parts which they obtained. The day before I picked it up the mechanic lied to me and said it was fixed and I trusted him and did not take the car for a ride to see for myself. The radio had...

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J
2:11 am EST
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They took two months and still did not correct the problem. They would not give me the keys until I paid the entire bill. The car was still not fixed, so I took it to another shop. They fixed it in one day and considering I had spent over $6000 as Meineke I feel I am entitled to the $430 charge for the other shop to fix it right. I have been in contact to...

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D
12:24 pm EST
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My Dad William Burress, was in the Meineke on 545 n hwy 67 in Florissant Mo. His original plan was to get the noise fixed he heard under his car. He was told the A frame was messed up I believe. So he called his insurance company to get the ball rolling. He was told that they would come out to investigate the issue. So he got a rental. But it appears that...

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G
2:22 pm EST
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Meineke Car Care Center shaking in the front end

I took my 2012 jeep in for shaking in the front, took it to meineke 1019 dupont rd, louisville ky 40207. They looked and it and told me it was spark plugs, fuel system kit, fuel induction, plenum gasket and some other things. I am not a car person so I said ok, fix it. 1, 376.04 later, got my jeep back and was not fixed. Took it back and they told me I needed a new engine, which would cost me 13, 000.00. I took it to another place and turned out to be the brakes.
Tried to get my money back but no one will return phone calls or reply to me.
Gretchen Gambill
date I took it there was 6/5/2021
[protected]@gmail.com

Desired outcome: want my money back

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Update by gretchen gambill
Dec 23, 2021 2:24 pm EST

I would like a full refund for services that did not fix my jeep, Nobody will return my calls or text, or emails. This is awful.

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J
11:56 am EST
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Have always been told didn't need to make appointment for oil change. Went today to get oil change was only 1 person in waiting room at 11 o'clock am and was told they wouldn't be able to get to me. So I left and went to valvoline on Franklin in and out less than 10 min with full service. So now meineke has lost a long time customer by turning me away.

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T
4:30 pm EST
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A Check Engine Light appeared on my 2011 Honda Odyssey. Brought it to Meineke of Huntsville, AL (located at 10035 Memorial Parkway, Huntsville, AL35803) and they told me it needed ignition coils and spark plugs replaced. Told me $210 for ignition coils pack, $63.36 for six (6) spark plugs ($10.56/each) and $84 labor. Gave me $100 discount for labor and...

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8:38 pm EST
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Meineke Car Care Center did not fix the problem and won't pay me back

Took my 2012 jeep wrangler to meineke, 1019 dupont rd, to get my jeep looked at they told me what was wrong and i told them to go ahead and fix it. when i got it back it was not fixed, then they told me it was the engine and quoted me 13, 000 to replace it. i took it to another place and turned out it was something to do with the brakes. The manager told me that the guy who worked on my jeep didn't check certain things and that he was having problems with this guy and shouldn't have been the one doing my jeep. I then talked to I believe his name is Kevin, the guy in charge of the Meineke's here and he had me bring it in for a guy to look at it. I did tell him the problem was fixed but wanted to see it anyway. Once again was told the engine needed replace. First of all the reason I took it there in the first place has been fixed by an other shop.
After I told him that I want a refund and that I am not getting my engine fixed I Stopped getting phone calls back. I have left several text and a message and no response. My total bill was 1, 376.07.
This is my last straw at trying to get my refund. I shouldn't even have to write this email. I don't understand what the issue is. I took my jeep ther June 5th, 2021.
Would like a response please.
Thank you,
Gretchen Gambill
[protected]
2413 woodmont dr, louisville ky 40220

Desired outcome: want paid back my 1.376.07 for services that did not fix my issue

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D
1:40 pm EDT
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Meineke Car Care Center Catalytic converter/exhaust work performed

I had my cats replaced by the store in Newberg, Oregon. I had numerous jobs done by that store for many of my vehicles. I went through a few owners of that place, had ok work done, not great but it was the only place in town. I recently had my exhaust come apart from my last job done by them, the previous job I had to take to dealer because they left my spark plugs loose in 5 out of 8 cylinders. Now im dealing with the fact that my converter job was done @ 50%. Apparently the cats didn't fit right and are off by 15°, covered up by tape and putty. I have tried to take it back to the store and was yelled @ to leave "his" shop because he runs it his way and this is not his problem it is the old owners fault for performing "[censored]ty" work. All his words not mine. I dont know what to do as I am having to pay another shop to do the work now. I need someone to give me an email or phone call regarding these issues.

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R
4:11 pm EDT
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Meineke Car Care Center $19.95 oil change

I went to Meineke car care on Sep 28 2021 invoice 70239 for oil change with a coupon for $19.95, they did not honor the coupon. They charged me
$20.70 for parts
$7.28 labor
$1.89 tax
$31.87 total
I disagreed with the charge but to keep down a scene I paid it. I do not mind paying the $19.95 like was advertised on your website but I feel Meineke owes me $10.92.
The invoice also says he recommended a Brake Fluid Flush and I refused it but he never recommended anything to me, though with the service I got I would not have accepted any recommendation from this Meineke employee.
I was checking our complaints on your business and it's not very good at all and I can completely understand why with my experience. I will be sharing my experience with my friends and Church family so they will not have the same experience that I did.

Desired outcome: Refund of $10.92 and that you check your different business locations to make sure they're providing honest and good services.

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J
8:34 am EDT

Meineke Car Care Center received full front brake work,left side pad and wheel is rusted out in 6 weeks

took car at Broadway location end of August for brake repair, had to take back 3 times. Paid 700 dollars took a week to repair. Just took back September 23 2021 the front left pad and wheel is completely rusted out was told it suppose to and refused to do anything about it. The right side is okay for now. Will that rust in the near future? I do need a text message number to send pictures

Desired outcome: money returned to have it replace

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D
8:22 am EDT
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We took my wife's 2002 Jeep Grand Cherokee to the meneke store in Bloomington, Indiana. They did a check on transmission due to shifting issues. They found an issue which we got a price for. We wanted trans fluid and filter change as well. They charged $110 for the diagnostic and 150 for fluid and filter change. Which I am sure they did not do!! Because...

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9:40 pm EDT
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Meineke Highlands Ranch #931. I had a Die Hard Platinum battery installed in my 2014 Jeep 2 months ago and that battery has died (installed June 30, dead August 20, 2021). I was told they would warranty the battery so I brought it in for that service. It took them almost 3 weeks - reason was their battery guy was off sick with COVID. When I came in to pick...

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B
8:29 am EDT
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I got an estimate and a worker named J.R used vulgar and inappropriate language when I decided not to. Very rude, told me not to come back when someone else messes up my vehicle. Rusty was the manager on duty to conclude I always used to take my vehicle there but I will not in future because of how I was treated. Employees should not complain or voice opinion

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H
7:49 pm EDT
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on Monday July 19th I took my wifes 2011 explore to Mineke in Longmont on S. Hover St. because the AC was blowing hot. The guy looked under the hood, didnt start the car and said the compressor was no good. He said it would be about a 4 hour repair. We scheduled an appointment for Wednesday the 21st to drop the car off, they said they would drive my wife to...

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3:01 pm EDT
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I first went to Meineke of Gastonia on Saturday 5/22/21. My complaint from my car was that when I reversed I would hear a loud popping sound, and my air was not working, also my steering wheel would shake driving. I left my car and when it was supposedly ready the tech called me and said my shocks and alignment needed to be replaced and that my air was not...

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6:45 pm EST

Meineke Car Care Center Service

I went to shop in berlin on the berlin turn pike berlin ct the representative had a mask on but when I asked her to please cover her nose she refused I am 70 yrs old and a cancer survivor I do not go go as I do not want covid 19 if not covering her nose she is breathing out particulars and could be exposing the clients do you want to be a place of spreading covid 19 because that is what she could be doing if she can not comply with the rule of cdc as the sign on the door states then she should not be working there yoyu could be responsible for deaths her name is lisa

Desired outcome: terminate the woman

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M
2:49 pm EST
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I will not go thru my experience so far with this company that hasn't even taken the time to call me after a Meineke rep visited my car where it was towed too. I actually haven't heard anything since I first called with the problem and that has been a week, 7 days for a multi million business can't even let a person know about their car that destruction ha...

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8:03 am EST
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(1) To whom it may concern, I need your help. On 9/5/2020 I took my 2006 Impala to Meineke Car Care at 100168 Chatfield Avenue, Littleton, Colorado, 80127 to find a power steering leak. They said it was a power steering line leak. So, I bought new lines and when they went to install them, they only replace one rubber hose line. There are two rubber hose...

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About Meineke Car Care Center

Screenshot Meineke Car Care Center
Meineke Car Care Center offers a range of automotive services including oil changes, brake repair, tire replacement, and exhaust system services. They also provide routine maintenance and diagnostic services to help maintain vehicle performance and safety.
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Overview of Meineke Car Care Center complaint handling

Meineke Car Care Center reviews first appeared on Complaints Board on Nov 16, 2006. The latest review the manager is rude and does not honor the oil change card was posted on Oct 18, 2024. The latest complaint Misrepresented product sold was resolved on Sep 15, 2014. Meineke Car Care Center has an average consumer rating of 2 stars from 176 reviews. Meineke Car Care Center has resolved 33 complaints.
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  1. Meineke Car Care Center Contacts

  2. Meineke Car Care Center phone numbers
    +1 (800) 447-3070
    +1 (800) 447-3070
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    Customer Service
    +1 (800) 634-6353
    +1 (800) 634-6353
    Click up if you have successfully reached Meineke Car Care Center by calling +1 (800) 634-6353 phone number 1 1 users reported that they have successfully reached Meineke Car Care Center by calling +1 (800) 634-6353 phone number Click down if you have unsuccessfully reached Meineke Car Care Center by calling +1 (800) 634-6353 phone number 0 0 users reported that they have UNsuccessfully reached Meineke Car Care Center by calling +1 (800) 634-6353 phone number
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    Find a Meineke
    (813) 785-1585
    (813) 785-1585
    Click up if you have successfully reached Meineke Car Care Center by calling (813) 785-1585 phone number 0 0 users reported that they have successfully reached Meineke Car Care Center by calling (813) 785-1585 phone number Click down if you have unsuccessfully reached Meineke Car Care Center by calling (813) 785-1585 phone number 0 0 users reported that they have UNsuccessfully reached Meineke Car Care Center by calling (813) 785-1585 phone number
    More phone numbers
  3. Meineke Car Care Center emails
  4. Meineke Car Care Center address
    440 S Church St., Suite 700, Charlotte, North Carolina, 28202, United States
  5. Meineke Car Care Center social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
Meineke Car Care Center Category
Meineke Car Care Center is ranked 50 among 493 companies in the Auto Parts and Repair Stores category

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