Menu
For Business Write a review File a complaint
CB Web Services AOL Fraudulent charges!
AOL

AOL review: Fraudulent charges! 108

A
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Rec'd two charges in the same month from this company that weren't authorized. When I called the number on my statement [protected] I was kept on hold for a long period, the phone was answered, "Credit Reporting" and then they asked me to verify my credit card number, then I was disconnected. This happened twice. It was then I called my credit card company, canceled my current card and was issued a new number.

108 comments
Add a comment
P
P
Priscilla Garcia
Feb 08, 2008 12:23 pm EST

OK, I just found that I am in this mix too. I called my bank to see why I was charged 11.95 and who it was from. They told me it was from MINI credit report services and gave me this number to call them and see what was the deal. [protected].
I called them and found that it is Freecreditreport.com. I got the guy's name and ID number and cancelled all future charges. He told me that on their web page it says it is a 30 day free trial and after 30 days, if you have not cancelled, they will charge you monthly. So, after talking to him, I called my bank and asked them to not let charges from that company or for that amount take any money out of my account. So, I hope it all works out. I don't know what numbers everyone has, but try the one I gave you and I hope it does you good! Remember to get their name and ID number!

P
P
Priscilla Garcia
Feb 08, 2008 12:43 pm EST

O'yeah, I just check my email and they sent me a confermation. So I hope this is good!

P
P
Priscilla Garcia
Feb 08, 2008 12:59 pm EST

To all, I also called [protected]. They cnfermed that my "Order" was cancelled. I called the 866# about 20 minutes ago, then called again to see if it was cancelled and they told me no, So I found the above number on the internet and called to cancel with them. They sent an email confermation, I waited a few minutes and called back to see if it was cancelled through them. And it was! I hope all my typing is useful to everyone. Sorry, I just want to look out for everyone because it sucks to be scammed! I'm just glad that I actually checked my account to see what debit card purchases I made and found something before it went on for months.

N
N
nona hayes
Feb 09, 2008 8:00 am EST

I also have been scamed. Mini credit services has also been debiting my VISA account without my authorization. I have made several attempts to cancel this authorization with no success. What should I do now, close my accounts. Seems that they can access your accounts by by social security numbers. What next!

F
F
frances geil
Feb 14, 2008 12:00 am EST

Advertised on website that credit report was free. Why am I being charged $11.95. Beware people!

J
J
Joan Curd
Mar 06, 2008 1:43 pm EST

Mini Credit Card services double billed my credit card, signing up both my husband and myself when I requested credit reports on both of us.

I cancelled my account, although they were resistant to do so and tried to hang up on me.

I phoned my credit card carrier and was able to solve the problem. It is not a good idea to cancel the card and recieve another CARD, as they will continue to bill your cancelled card. My credit card carrier is filing a complaint on my behalf and refusing to pay them.

I learned it is not a fraud, but more like a scam. As they say: BUYER BEWARE!

A
A
Annie Gifford
Mar 12, 2008 8:54 pm EDT

I agree with everyone!
This company continues to take $5.95 out of my Husband and I's account it's so annoying! I have called the company they say they wont continue to charge card but they do! I have been down to my local bank and they can't even make them quit!
I will continue to fight this company, we victims need to get this fradulent business taken down!
By the way my husband is a Sailor and this company has put a lot more stress in my life then I need! with my husband having back to back deployments and struggling with bills as it is this company is unforgiving! in my opinion they DO NOT support OUR TROOPS! because I have told this company about my husband being in the military and him contacting his JAG officer about this. They wont budge.
P.S. Isn't it intesting how this company takes diff amounts of money out of each of our accounts? Shouldn't it be consistent?

A
A
Annie Gifford
Mar 13, 2008 10:15 am EDT

I called this company this morning, they asked me to fax my power of attorney to them since im not on the account with my husband and he is overseas serving our country.. this is the first time this company has ever asked for my POA. I took it to my local bank they faxed it to this company. 20 mins later I called the company again asked them if it was being cancelled today, they assured me that it is.. they gave me cancellation # so we will see if there is another charge on our account on the 29th.. because that is when they have been taking the money out.

Good Luck to everyone that is still fighting them! If you need any pointers feel free to e-mail me.

God Bless!

J
J
Jonal Terrell
Mar 18, 2008 5:43 pm EDT

Indeed a scam. I never signed up this mini credit report.com and had 2 charges of $11.95 posted to my chase credit card bill. After calling mini credit report I got a customer agent that got upset with me because I wouldnt give out my social security number. I was then transferred to another agent that told me that 2 other individuals other than myself signed up for the service and had it charged to my card. The only way that he said that I could get it off is if I faxed him a copy of my credit card statement. I am thinking you..."are you crazy"? I am going to fax all of my credit card statements and information to somone who wouldnt give me their last name or verfication that this was actually a legitimate business. I refused, called Chase and they are "so-called" going to refuse the charges. If they dont, that will end my relationship with Chase credit card. Unfortunately, I should not have been investigating this on my own. Chases fraud department should have down this service for me. Thanks everyone for all of your input, it was very helpful. I just dont seem to understand how this company can rightfully stay open and avoid any lawsuits from the Better Business Bureau. This reeks of an ok'd scam on innocent comsumers.

M
M
mildred lopez
Mar 27, 2008 1:05 pm EDT

This company is charging me unaurthorized fee's for what I'm guessing is a credit company. They are charging me at least 2-3 times a months. What could I do!

M
M
Michael Lindquist
Apr 10, 2008 5:29 am EDT

They charged my credit card for services iv never used!

A
A
Amanda
Apr 11, 2008 3:59 pm EDT

These people claimed they could not find any record of my account so they would tell me I had no account and I would not be billed. (4 different people told me this). Then when I did get billed I called and still they could not find anything and I was told to write to their office and also fax a letter to them and they would credit my account and cancel my service. They could never explain why I was getting billed and they could not find a record of me. On the fifth call I got a guy which found my records right off and told me all he could do was cancel my account as of today, but could not credit my account.

D
D
David E. Baird
Apr 20, 2008 8:58 am EDT

The phone number given on my charge card bill does not show up on a reverse phone directory. It seems to be a ficticious number. I want to cancel my subscription

N
N
nicole Vertuccio
Apr 28, 2008 8:02 am EDT

I checked my amex bill the past two months and I have 2 charges on my credit card for 12.95 int he past two months for which i recieved no service and I am very upset. creditrptservices is chargeing me when I did not authorize these charges. I am also not shocked to see others have the same complaint!

C
C
Carol Davis
Apr 29, 2008 4:06 pm EDT

Yes I do not want this service. They keep billing me and I never said Yes to any charges. I want it to stop. mini*creditrptservices has given the wrong phone number and can not connect them.

H
H
Hyung Kim
May 04, 2008 8:41 am EDT

fraud alert. They have been charging my credit card for more than 6 months, and I finally got my AMEX to credit back upto two months of charge. This is a serious crime, and authority has to take actions against this company immediately. I have filed a police report and wrote letter to FTC.

L
L
La honda akins
May 08, 2008 8:50 am EDT

I am writting because i have talked to a ccs and was told charges would be corrected, and i wouild no longer be charged, i want this issue resolved thanks.

F
F
frosty
May 10, 2008 7:38 am EDT

why when and who, are they, , i AM GETTING THESE CHARGES TOO, , , , BUNCH OF BULL CRAP, NOT ONLY are they charging my card but the time and phone calls to resolve the matter is crazy

J
J
john lopez
May 13, 2008 7:53 am EDT

why am i being charged icanceled the free credit report why charge me?

J
J
jeffrey mcmannes
May 14, 2008 9:26 am EDT

what is this 11.95 charge they are taking out of my paycheck? i never signed up for this, thisis a bunch of crap, this place is a scam

J
J
Jessica Harmon
Jun 05, 2008 11:04 am EDT

I often check my bank account online and had noticed charges being withdrawn without my authorization for a company I have never heard of. Luckily I found it within time to report it to my bank and have a dispute made of which takes 11 business days. I also canceled my card. I am not sure where they obtained my information, but as a single mother of two little boys I am on a strict budget and cannot afford to have my account withdrawn from resulting in bounced checks. I hope this can be brought to a stop in some form or another.

D
D
Donna hebbeler
Jun 08, 2008 11:58 pm EDT

This co. advertised a free credit rating and charged me $12.95.

M
M
megan
Jun 20, 2008 4:30 pm EDT

I have never heard of this company and they started taking money out of my credit card account. When I called the number I could find for them it was not the correct number but a number for another credit services company who informed me that mini has been using their info. So beware.

F
F
Fred Shoemaker
Jun 26, 2008 1:39 pm EDT

These people are frauds. I had to cancel a debit card because of unauthorized use. They said they would debit it one dollar and then crdit it one dollar that was not done and I had to get a new debit card which cost me 5 dollars.

They are currently trying to charge me on a GM card. I am not going to pay these liars 12.95 for anything. They said I missed a check box. This is bogus bull.

These people should be shut down.
Fred

J
J
JOHN R SHEETZ
Jun 27, 2008 7:59 am EDT

Unknown charge of $11.95 on 05/27. Beware people!

J
J
Josean
Jul 03, 2008 9:09 am EDT

My credit card bill shows a charge of $11.95 on 06/11/2008. I remember I did ask for the service once but I thought it was one time transaction only. As I'm seeing in my credit card bill history, they have been deducting the same amount for almost 6 mths. How do I get this charge reversed?

T
T
TR in Texas
Jul 08, 2008 3:02 pm EDT

I am receiving $12.95 MINI CreditRpt charge on my Check Card Statement monthly. May, June and July after the FREE credit report in April. My Bank cannot block or tell me who this is from...The alternative is to cancel the check card to block them. I Called the [protected] and the recording wants my ssn#... not a chance. Live and Learn.

L
L
laura
Jul 23, 2008 11:02 am EDT

I tell you what keep an eye on your credit card cause this company will hang you, WE cancled this program 3 months ago and they was still charging me for it.

N
N
Nalini Cohen
Aug 01, 2008 9:32 am EDT

I pulled a credit report on myself several months ago and I DID NOT sign up for monthly credit monitoring services. I knew it was a waste on money but my credit card was being charged every month $11.95 for the service. I called the number someone posted previously and AISA the rep asked for my SS#. She said the service was signed up for in Aprl 2008 which I told her I did not authorize. She said it was either a yes or no answer. I never said yes! I asked her to cancel and she did, also giving me a cancel confirmation number. This is horrible...Just to see so many people having the same problems with this issue. I hope a class action lawsuit will be filed against this company.

H
H
hassan
Aug 03, 2008 12:32 am EDT

hello sir ur company charge me without my authorization at Transaction Date: 08/02/2008

wht the heck is this this fraud and u must return this money back to my credit card as soon as possible
credit card number [protected] otherwise i m going to file charges against ur company bcoz of ur transaction i m stressed and ill

J
J
Judy Plaga
Aug 07, 2008 2:19 pm EDT

I did not order this service and I am billed monthly. How do I get them to stop doing this?

A
A
angela
Aug 15, 2008 8:28 am EDT

They deducted 11.95 from my card and when i called they said enter some pass code i don't have so how can i get my money back?

J
J
Jay
Aug 21, 2008 7:06 am EDT

Has anyone received a refund from this company? I also have been charged for 6 months unautherised @11.95 a month and no service. feel free to send me an e-mail to this mail box thanks Jay

L
L
Leslie Mccollum
Aug 23, 2008 3:06 pm EDT

They credit one month and add it back on the next! I received nothing --- and don't feel obligated to pay anything.

S
S
sean
Aug 25, 2008 12:18 am EDT

I just got screwed by mini credit report too can't we all do something to shut them down?

K
K
Kevin
Aug 26, 2008 8:11 am EDT

I too have received the unauthorized charge of $12.95. I check my bank every day online and caught it in a "pending" status. My bank indicated it was, in fact, a fraudulent charge that they were familiar with. They canceled my card immediately and reported the claim for a refund to my account. They indicated it could have been authorized unknowingly when clicking on "I accept these terms" during an online transaction. Sometimes the disclaimer authorizes 3rd party companies access to the card number. I have no reason for a second credit monitoring service since I already have one through American Express.

This will not make me stop shopping online, but I will have to thoroughly read everything... What a pain...

E
E
Elizabeth J Loffler
Sep 07, 2008 11:02 am EDT

I recently tried to get my FREE Credit
Report. I never did get it, yet the credit company has taken off of my banking account $12.95 on two occassions. I hope you can get this taken of of my account and issue a credit.

S
S
sandra herman
Sep 10, 2008 11:34 am EDT

i was charged for this service which did not authourized to do

d how do i get my money back without contacting my lawyer right away

R
R
Rick Beronilla
Sep 18, 2008 12:03 am EDT

I have been charged the same and for a year now have accrued more than $100 of charges.

A
A
Alma Hershberger
Sep 26, 2008 2:44 pm EDT

How do I stop these charges? They are nowhere to be found. Is there a website or something?

More AOL reviews & complaints

AOL - ? what is it 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AOL - Change of billing method 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AOL - Rip off
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. AOL Contacts

  2. AOL emails
  3. AOL address
    22000 AOL Way, Sterling, Virginia, 20166, United States
  4. AOL social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
AOL Category
AOL is ranked 8 among 310 companies in the Web Services category