I used this card. I like the statement is quite clear to read. But when there is issue with the transaction, then is like a hell.
I have order Walmart item with this debit card that I have with, however, the order was cancel because the system is down.
And the refund usually is only 3 -14 days.
This dispute form, customer service, fax received document, mail received document and everything is a naught. NO ONE IS WORKING. It had to held up my refund for over at least 105 days. DO YOU BELIEVE THAT?!
What a prestige financial firm. And the money refund I am talking about is around $150. Walmart just sit there like a pig. I have called them at least over 30 times in writing in chat box and calling at least 5 hours talking follow up and f/u. They don't care. And this money network is like Pay Pal. Over all make people unhappy in customer service. Regarding dispute handling time management is disaster.
I do not know what to say after I had read some review of this Money Network financial in complaintboard.com. It is threaten. But for sure is they will reply. I hope. [I do not know why 2 days things had to take over 100 days to finished, only if it is a scam, because they will never follow up.]
I am very unhappy with this Money Network. I was very delight to know this company in early this year. But now I faint.
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You need to go straight to the top with this. Contact Money Network's highest management and demand immediate action. Make it clear that their lack of response and poor service is causing you serious frustration. Don't let them ignore you. Be persistent and let them know you won't back down until you get your money back. Stand your ground, and make sure they understand you're serious about getting this resolved. You deserve better treatment, and they need to deliver it now.