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Money Network Financial / EverywherePaycard.com

Money Network Financial / EverywherePaycard.com review: won't release my money 93

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Author of the review
2:56 pm EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

My pay went on this "money network check acct. " for about 3 months. I didn't use the card because of a transaction fee to withdraw my money using the card. I waited until all my money was done going on the card so i could withdraw all with one check. A few months went by and when i called to find out the total, they said that the account had a hold on it. To release this hold i had to fax my ss card and a license. I did this. Then i called and they said i had to fax them a copy of my passport because of the "patriot act". I am 17 and don't have a passport. I was then told i needed to give them a school id or a credit card. So again i faxed my license and a credit card. When i called back they said they never received this. Now i have faxed to them all three, license, credit card and ss card. Now they have said that my address is different on my license then it is on their file. So they cant release my money again. Even my district manager called and got the run around. Now what do i do. They owe me three months pay!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

93 comments
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peechez247
US
May 07, 2019 9:40 am EDT

unauthorized charge

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Bobby Stephens
US
Jul 15, 2019 12:27 pm EDT

Your customer rep [censored]ed up my issue number now I have to wait another 3 to 5 days just to receive my hard working money an now my rent is late money network is trash an you better pay for my late fee. An hire some dam people who speak English clearly yo [censored]!

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Jude Bursa
US
Jul 21, 2019 1:05 pm EDT

I ordered this product on July 3rd haven't received yet it says 7 to 10 day delivery. I waitedd 12 days and emailed them twice .I want my $12.95 refunded to my account . Order number was #111907. I have enclosed order confirmation . Ty

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Omer Horne
US
Sep 11, 2019 3:21 pm EDT

I am living in USA i am USA citizen, when i put my all details on this form money network not accept my new account application PLZ help me
https://prepaidcard.moneynetwork.com/gprportal/employee/enrollment.html?orgId=148 this URL working or not plz some one guide me
other wize i try other banks
Thanks

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Nicole Houle
US
Sep 28, 2019 4:53 am EDT

I have been missing money out of my account every other week and i have no idea where it goes or how to find out where it has gone. And my account is at a balance of -.30 which i dont understand because theirs no way to overdraft on their if its debit which it is.

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Krystal Busby
US
Oct 21, 2019 8:14 pm EDT

A purchase was. Made for 60 dollars at walamart

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Ronnie Crownover
US
Oct 17, 2020 2:30 am EDT

I have a money network card account with my current employer. I also had one with my previous employer. I hadn't used the old account in 2 years and cut up the card. I recently received a letter saying money network was switching banks and would be issuing new cards.. I had not received my new card when it was time for them to deactivate the old card so I requested a new one. Before I received the one I ordered I found the one they sent me first. I set it up for direct deposit at my work. Well when pay day came around they said there was a hold on my account until I sent them something verifying my s.s. #. They said fax an i.d. and anything with my social on it. I couldn't find my s.s. card so they said a w-2 would suffice. They said it would be 2 business days for the update to hit. 3 days later they say they just received my documents and call back in 2 more days. Meanwhile I get the other card I ordered in the mail and notice it's a different account #. I activate this card with no issue but there's no money on it. Turns out the first card they sent was a replacement card for my previous employer account Wich I didn't even know was open. So I call them hoping the hold is lifted and they say they got my documents but I need to send a copy of my s.s. card Wich is lost. My employer calls them asking that they send my money back and the tell them the same thing. To me this makes no sense. I have one card account there with no hold. This account has the same name bday address as the other and has my s.s. # on file. Why make me verify all my info for one account but you let the other remain active. This is a scam. So many stories on here. I just hope I get my hard earned paycheck. Been over a week and I'm struggling. Any advice

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Freitas
Turlock, US
Oct 17, 2022 3:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Someone stole my card and withdrew $120.76 at 4am on October 9, 2022 at the Arco on Monte Vista Ave, Turlock, ca 95382

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RebeccaSams26
US
May 23, 2023 10:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged 1 to many times for a wages now advance on 05/17/2023. I only accepted 2 offers but was charged for 3 I did an advanced on 5/11/2023 and 5/14/2023. There was no 3 advanced

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Flacaana
US
Aug 22, 2023 4:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

They have pure stupid people working there .please people cancel youre money from here if there investigators our like there regular works youre money will be gone.

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Tamara Baumdicker
US
Aug 27, 2023 1:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Someone stoley identity and took nearly $400 from my account. They denied investigation and made me appeal. Claim pin used however card wallet. And I was at work.

Someone has my identity and I need money now. What can do help

  1. Money Network Financial / EverywherePaycard.com Contacts

  2. Money Network Financial / EverywherePaycard.com phone numbers
    +1 (888) 913-0900
    +1 (888) 913-0900
    Click up if you have successfully reached Money Network Financial / EverywherePaycard.com by calling +1 (888) 913-0900 phone number 0 0 users reported that they have successfully reached Money Network Financial / EverywherePaycard.com by calling +1 (888) 913-0900 phone number Click down if you have unsuccessfully reached Money Network Financial / EverywherePaycard.com by calling +1 (888) 913-0900 phone number 0 0 users reported that they have UNsuccessfully reached Money Network Financial / EverywherePaycard.com by calling +1 (888) 913-0900 phone number
  3. Money Network Financial / EverywherePaycard.com address
    5565 Glenridge Connector, N.E. Mail Stop GH-52, Atlanta, Georgia, 30342, United States
  4. Money Network Financial / EverywherePaycard.com social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Money Network Financial / EverywherePaycard.com Category
Money Network Financial / EverywherePaycard.com is ranked 15 among 30 companies in the Digital Banking category