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CB Fashion Tech Mr Price Group / MRP Customer service and attitude
Mr Price Group / MRP

Mr Price Group / MRP review: Customer service and attitude

E
Author of the review
4:59 am EST

I was at MrPrice Home fourways Mall on the 27th of Nov and as I purchasing a few items, I noticed after I've paid that I was overcharged and I asked them to help because I'm over charged, the cashier called a supervisor by the name of Prudence and she didn't help and gave me so much attitude but before me they was a lady from Mr Price Pretoria which she gladly assisted nicely and didn't even give her attitude and we were buying exactly the same items on promo for the Black Friday, I stood the for an hour without being assistant went back to work and came back then she told me on lunch but before I left earlier she said she will solve it for me and when I came back she didn't even bother coming to explain to me why is my situation not solved, I was assisted by another lady only the 3rd time when I went there. I am very disappointed in her service as a superior to the cashiers and the attitude I received I didn't like at all

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  1. Mr Price Group / MRP Contacts

  2. Mr Price Group / MRP phone numbers
    +27 800 212 535
    +27 800 212 535
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    Customer Care
  3. Mr Price Group / MRP emails
  4. Mr Price Group / MRP address
    65 Masabalala Yengwa Avenue, Upper Level, North Concourse, Durban Station Complex, Morningside, 4001, South Africa
  5. Mr Price Group / MRP social media
  6. Jenny
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    Nov 21, 2024
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Mr Price Group / MRP Category
Mr Price Group / MRP is ranked 9 among 30 companies in the Fashion Tech category